service CHEVROLET IMPALA 2020 Infotainment System Manual

Chevrolet Impala Infotainment Manual (2.6) (GMNA-Localizing-U.S./Canada-
14402255) - 2020 - CRC - 6/5/19
Introduction 7
1. Favorites: Press to select thenext or previous favorite radio
station. While playing media,
press to select the next or
previous track or song.
2. Volume: Press to increase or decrease the volume.
Using the System
Home Page Features
Touch the icons on the Home Page
to launch an application.
Audio
Touch the Audio icon to display the
active audio source page. Available
sources are AM, FM, SXM (if
equipped), CD (if equipped),
MyMedia, USB, Bluetooth, and AUX
Input.
Phone
Touch the Phone icon to display the
Phone main page. See Bluetooth
(Overview) 065 or
Bluetooth (Infotainment Controls)
0 66 or
Bluetooth (Voice Recognition) 070.
Projection
Touch the Projection icon to activate
Android Auto or Apple CarPlay (if
equipped) after a supported device
is connected. See Apple CarPlay
and Android Auto 072.
Apps
If equipped, in-vehicle apps are
available for download. Touch the
Apps icon on the Home Page to
begin.
Downloading and using in-vehicle
apps requires Internet connectivity
which can be accessed with a data
plan through the vehicle’s built-in
4G LTE Wi-Fi hotspot, if equipped,
or a compatible mobile device
hotspot. On most mobile devices,
activation of the Wi-Fi hotspot is in
the vehicle’ s Settings menu under
Mobile Network Sharing, Personal
Hotspot, Mobile Hotspot, or similar.
To purchase data for the in-vehicle
Wi-Fi hotspot, if equipped, touch the
myChevrolet icon on the Home
Page or contact an OnStar Advisor. The vehicle must have active
OnStar or connected service and a
payment method on file.
Availability of apps and connectivity
varies by vehicle, conditions, and
location. Data plan rates apply.
Features are subject to change. For
more information, see
my.chevrolet.com/learn.
NAV
Touch the Nav icon to display the
navigation map. See
Using the
Navigation System 026.
Settings
Touch the Settings icon to display
the Settings menu. See Settings
0 74.
Weather
If equipped, touch the Weather icon
to display the Weather main page.
See “SiriusXM Travel Link Weather”
under Destination 035.

Chevrolet Impala Infotainment Manual (2.6) (GMNA-Localizing-U.S./Canada-
14402255) - 2020 - CRC - 6/5/19
Radio 13
To scroll through the favorites:
.Drag up on the top border of the
favorites bar to view the
favorites. To close the favorites,
drag them down.
. Slide a finger to the right or left
to scroll through each page of
favorites.
Tone Settings : Touch and hold in
the favorites area to save the
current tone settings as a favorite in
the tone settings display. Drag up to
display the favorites. Touch a saved
favorite to recall a favorite tone
setting.
The number of favorites displayed is
automatically adjusted by default,
but can be manually adjusted in the
Settings menu under Radio and
then Number of Favorites Shown.
HD Radio Technology
If equipped, HD Radio Technology
is a free service with features such
as digital quality sound, more
stations available on a single frequency such as HD2 and HD3,
and display information such as
artist and song title.
From the AM or FM display, touch
Menu then HD Switching OFF to
turn HD Radio reception off. To turn
it on, touch Menu then HD
Switching ON.
Station Access
To access HD Radio stations:
1. Tune the radio to the station. If the HD Radio reception is
turned on and the station is
broadcasting with HD Radio
technology, the radio will
display the HD2/HD3 channels
available and will automatically
switch to digital audio indicated
with the HD logo.
2. Touch
@or9on the
infotainment display to tune to
the previous or next HD Radio
station.
There may be a delay before the
station starts playing.
The HD Radio station number is
indicated next to the HD logo. HD Radio stations can be saved as
favorites.
For a list of all stations, see
www.hdradio.com.
HD Radio Troubleshooting
Digital Audio Delay :
Wait for the
signal to process. This can take
several seconds.
Volume Change, Audio Skip,
Echo, Digital Audio Lost : Station
signal strength may be weak, the
station is out of range, or the station
may be out of alignment. Verify
proper reception on another station.
If the HD Radio signal loses
reception while listening to HD1, the
radio will go back to the analog
version of the radio station.
If the HD Radio signal loses
reception while listening to stations
HD2 to HD8, the radio mutes until
the signal can be recovered or until
the station is changed.
HD Radio reception can be disabled
if driving in a weak signal area.
Touch HD Radio On/Off to toggle
HD Radio reception on and off.

Chevrolet Impala Infotainment Manual (2.6) (GMNA-Localizing-U.S./Canada-
14402255) - 2020 - CRC - 6/5/19
14 Radio
Radio Data System (RDS)
If equipped, RDS features are
available for use only on FM
stations that broadcast RDS
information. With RDS, the
radio can:
.Seek stations broadcasting the
selected type of programming.
. Receive announcements
concerning local and national
emergencies.
. Display messages from radio
stations.
This system relies on receiving
specific information from these
stations and only works when the
information is available. It is
possible that a radio station could
broadcast incorrect information that
causes the radio features to work
improperly. If this happens, contact
the radio station.
When information is broadcast from
the current FM station, the station
name or call letters display on the
audio screen. RDS can provide a program type (PTY) for current
programming and the name of the
program being broadcasted.
Satellite Radio
SiriusXM Satellite Radio
Service
If equipped, vehicles with a valid
SiriusXM satellite radio subscription
can receive SiriusXM programming.
SiriusXM satellite radio has a wide
variety of programming and
commercial-free music, coast to
coast, and in digital-quality sound.
In the U.S., see www.siriusxm.com
or call 1-888-601-6296. In Canada,
see www.siriusxm.ca or call
1-877-438-9677.When SiriusXM is active, the station
name, number, category name,
song title, and artist display.
SiriusXM Menu
SiriusXM has a menu to adjust
different features.
Touching the Menu icon on the
infotainment display may show the
following:
Tone Settings :
Touch + or–to
adjust the tone settings. See AM-FM
Radio 010.
TuneSelect : For SiriusXM only, this
feature allows for an alert to be set
for artists or songs that are played
on any channel. Touch Manage
TuneSelect to turn the alerts On and
Off or manage the saved selection
of Artists or Songs. To turn off an
alert, touch the Song or Artist and
uncheck the box. To delete an alert,
touch –. Touch the Back icon on the
infotainment display to go back to
the previous menu.

Chevrolet Impala Infotainment Manual (2.6) (GMNA-Localizing-U.S./Canada-
14402255) - 2020 - CRC - 6/5/19
Radio 15
Auto Volume (If Equipped) :This
feature adjusts the volume based on
the vehicle speed. See AM-FM
Radio 010.
Bose AudioPilot Noise
Compensation Technology (If
Equipped) : This feature adjusts
the volume based on the noise in
the vehicle and speed. See AM-FM
Radio 010.
Radio Reception
Unplug electronic devices from the
accessory power outlets if there is
interference or static in the radio.
FM
FM signals only reach about 16 to
65 km (10 to 40 mi). Although the
radio has a built-in electronic circuit
that automatically works to reduce
interference, some static can occur,
especially around tall buildings or
hills, causing the sound to fade in
and out.
AM
The range for most AM stations is
greater than for FM, especially at
night. The longer range can cause
station frequencies to interfere with
each other. Static can also occur
when things like storms and power
lines interfere with radio reception.
When this happens, try reducing the
treble on the radio.
SiriusXM Satellite Radio
Service
If equipped, SiriusXM Satellite
Radio Service provides digital radio
reception. Tall buildings or hills can
interfere with satellite radio signals,
causing the sound to fade in and
out. In addition, traveling or standing
under heavy foliage, bridges,
garages, or tunnels may cause loss
of the SiriusXM signal for a period
of time.
Mobile Device Usage
Mobile device usage, such as
making or receiving calls, charging,
or just having the mobile device on
may cause static interference in the
radio. Unplug the mobile device or
turn it off if this happens.
Multi-Band Antenna
The roof antenna is for OnStar,
SXM, and GPS (Global Positioning
System). Keep clear of obstructions
for clear reception. If the vehicle has
a sunroof, and it is open, reception
can also be affected.

Chevrolet Impala Infotainment Manual (2.6) (GMNA-Localizing-U.S./Canada-
14402255) - 2020 - CRC - 6/5/19
Audio Players 19
Bose AudioPilot Noise
Compensation Technology (If
Equipped) :This feature adjusts
the volume based on the noise in
the vehicle and speed. See AM-FM
Radio 010.
MP3 Folder Information
Touch anywhere between the top
applications tray and the bottom
menu to show the Browse display.
Root Directory : To access, touch
the display anywhere between the
top and bottom menu or touch the
Browse icon. The root directory is
treated as a folder. All files
contained directly under the root
directory are accessed prior to any
root directory folders.
No Folder : When the CD only
contains compressed audio files
without any folders or playlists, all
files are under the root folder.
File System and Naming : The
song titles, artists, albums, and
genres are taken from the file's ID3
tag and are only displayed if present
in the tag. If a song title is not present in the ID3 tag, the radio
displays the file name as the
track name.
USB Port
This vehicle is equipped with two
USB ports in the center console.
These ports are for data and
charging.
Caution
To avoid vehicle damage, unplug
all accessories and disconnect all
accessory cables from the vehicle
when not in use. Accessory
cables left plugged into the
vehicle, unconnected to a device,
could be damaged or cause an
electrical short if the unconnected
end comes in contact with liquids
or another power source such as
the accessory power outlet.
Playing from a USB
A USB mass storage device can be
connected to the USB port.Gracenote
When plugging in a USB device,
Gracenote service builds voice tags
for music. Voice tags allow artists,
albums with hard to pronounce
names, and nicknames to be used
to play music through voice
recognition.
While indexing, infotainment
features are available.
My Media Library
MyMedia is only available when
more than one indexed device is
connected. It allows access to
content from all indexed media
sources. MyMedia will show as an
available source in the
Source page.
USB MP3 Player and USB Devices
The USB MP3 players and USB
devices connected must comply
with the USB Mass Storage Class
specification (USB MSC).
to play a USB device:
1. Connect the USB.

Chevrolet Impala Infotainment Manual (2.6) (GMNA-Localizing-U.S./Canada-
14402255) - 2020 - CRC - 6/5/19
OnStar System 25
OnStar System
4G LTE
If equipped with 4G LTE, up to
seven devices, such as
smartphones, tablets, and laptops,
can be connected to high-speed
Internet through the vehicle’s built-in
Wi-Fi hotspot.
Call 1-888-4ONSTAR
(1-888-466-7827) to connect to an
OnStar Advisor for assistance. See
www.onstar.com for vehicle
availability, details, and system
limitations. Service and connectivity
may vary by make, model, year,
carrier, availability, and conditions.
4G LTE service is available in select
markets. 4G LTE performance is
based on industry averages and
vehicle systems design. Some
services require a data plan.
The OnStar App
If equipped, the infotainment system
has OnStar controls in the
embedded OnStar app on the Home
Page. All OnStar functions that can
be performed with the buttons can
be done using the app. To open the
app, touch the OnStar icon on the
Home Page. Features vary by
region and model. Features are
subject to change. For more
information on this feature, see
my.chevrolet.com/learn.

Chevrolet Impala Infotainment Manual (2.6) (GMNA-Localizing-U.S./Canada-
14402255) - 2020 - CRC - 6/5/19
34 Navigation
Maps
The map database is stored in the
internal flash memory that is used in
the navigation system.
Detailed Areas
Road network attributes are
contained in the map database for
detailed areas. Attributes include
information such as street names,
street addresses, and turn
restrictions. A detailed area includes
all major highways, service roads,
and residential roads. The detailed
areas include Places of Interest
(POIs) such as restaurants, airports,
banks, hospitals, police stations,
gas stations, tourist attractions, and
historical monuments. The map
database may not include data for
newly constructed areas or map
database corrections that are
completed after production. The
navigation system provides full
route guidance in the detailed map
areas.
Navigation Symbols
Following are the most common
symbols that appear on a map view.
or
The vehicle symbol indicates the
current position and heading
direction of the vehicle on the map.
When under route guidance, a circle
with an arrow is added to the
vehicle symbol which indicates the
direction to the destination.Vehicle Address Callout
Tap on the vehicle icon to have the
current address of the vehicle
overlaid on the map next to the
vehicle icon in a callout. Another tap
hides the information.
Any address information about the
vehicle’s current location will be
shown, including the street, city, and
state/province names.
Tap on this callout to save the
current address to the vehicle
address book.
The destination symbol marks the
final destination after a route has
been planned.

Chevrolet Impala Infotainment Manual (2.6) (GMNA-Localizing-U.S./Canada-
14402255) - 2020 - CRC - 6/5/19
Navigation 49
.When either a waypoint trip is
first created, or additional
waypoints are added to an
existing waypoint trip, they are
added in the location that would
lead to an optimized route.
. If a destination is already
planned and a waypoint is
added, it is either added before
or after the current destination,
whichever leads to the most
optimal route.
. If under an existing waypoint trip
consisting of two or more
destinations, any additional
waypoints are added in the
location that would lead to the
most optimal route.
Edit Route
. Touch Edit Route to modify the
order or remove a waypoint from
the route. Touch Delete to
remove a waypoint from the
route.
. A pop-up displays asking for
confirmation of the waypoint
deletion.SiriusXM Travel Link Weather
If equipped, SiriusXM Travel Link
Weather is available on the
navigation system through a service
fee subscription.
Touch the Weather icon on the
Home Page. The system displays a
weather page with a default view of
the hourly forecast. The other
available views are tabs near the
bottom of the display.
These weather option displays are:
1. Hourly: The Hourly Forecast view shows the current day’s
forecast split into 3-hour
increments.
2. 5-day: The 5-day view shows the current day’s forecast as
well as the next four days.
3. On Route: The On Route view shows the forecasted weather
for the route. This feature is
only available while under
route guidance. 4. Location: The Location view is
where the city can be selected
to receive and display
weather data.
5. Map: The Map view shows three levels of zoom on the left
side of the map. These zoom
views are Near, Mid, and Far.
Touch any one to change the
zoom level.
6. Menu
Allow approximately 15 minutes for
the current weather in the area to
display.
Weather Screen Not Under
Guidance
The weather application uses the
navigation system to provide the
appropriate information for the
guidance route. When not under
guidance, it defaults to the current
location.

Chevrolet Impala Infotainment Manual (2.6) (GMNA-Localizing-U.S./Canada-
14402255) - 2020 - CRC - 6/5/19
52 Navigation
SiriusXM NavTraffic
If equipped, the infotainment system
may have SiriusXM NavTraffic. It is
a subscription service provided
through SiriusXM Satellite Radio.
A service fee is required to receive
the SiriusXM NavTraffic service.
Detailed traffic information is
delivered to the vehicle’s navigation
system by the SiriusXM Radio
satellites. SiriusXM NavTraffic
provides continuously updated
traffic information.
The service may be available in
more cities in the future. See
www.siriusxm.com/navtraffic/
marketcoverage for more details on
local coverage.
To access the traffic features, touch
Traffic on the Map Menu.
If traffic is not available because
there is no valid SiriusXM
subscription, a pop-up displays
information on how to reactivate the
subscription and SiriusXM radio ID.Traffic Alert While Under Guidance
If data is received about a traffic
development on the route ahead, a
search for a better route is
performed. If a better route is found,
information may be displayed in an
alert. This alert displays the route
information and how much time may
be saved. If the alternative route is
accepted, the current route will be
altered.
If the alert is not acknowledged, the
alert automatically times out and
does not modify the route.
The detail view of the incident
shows any data about the incident
as well as how much time could be
saved by avoiding it. The map view
shows the incident, the originalroute, and the suggested route.
If voice prompts are enabled, the
incident information is spoken.
Touch the Take New Route option to
change to the new route.
Traffic Alert While Not Under
Guidance
While driving and not under
guidance, the system can receive
data indicating an accident or slow
traffic flow. The information about
the incident or slow traffic is
displayed as an alert when the
incident is 5 km (3 mi) ahead. The
incident can be viewed on the map.
Touch the Dismiss option to return
to the previous map.

Chevrolet Impala Infotainment Manual (2.6) (GMNA-Localizing-U.S./Canada-
14402255) - 2020 - CRC - 6/5/19
54 Navigation
is displayed in the Distance to
Maneuver View. Touch Done to
return to the Maneuver View.
Cancel a Route
If a route is in progress using either
the vehicle navigation system or the
OnStar Turn-by-Turn route, and a
new route is requested, the current
route in progress will be canceled.
An OnStar Advisor can cancel the
vehicle navigation system route.
Route guidance can be resumed by
selecting Resume To in the
Map Menu.
Global Positioning
System (GPS)
The position of the vehicle is
determined by using satellite
signals, various vehicle signals, and
map data.
At times, other interference such as
the satellite condition, road
configuration, condition of the
vehicle, and/or other circumstancescan affect the navigation system's
ability to determine the accurate
position of the vehicle.
The GPS shows the current position
of the vehicle using signals sent by
GPS satellites. When the vehicle is
not receiving signals from the
satellites, a symbol appears on the
map screen. See
Navigation
Symbols 034.
This system might not be available
or interference can occur if any of
the following are true:
. Signals are obstructed by tall
buildings, trees, large trucks,
or a tunnel.
. Satellites are being repaired or
improved.
For more information if the GPS is
not functioning properly, see
Problems with Route Guidance 055
and
If the System Needs Service 055.
Vehicle Positioning
At times, the position of the vehicle
on the map could be inaccurate due
to one or more of the following
reasons:
.
The road system has changed.
. The vehicle is driving on slippery
road surfaces such as sand,
gravel, or snow.
. The vehicle is traveling on
winding roads or long straight
roads.
. The vehicle is approaching a tall
building or a large vehicle.
. The surface streets run parallel
to a freeway.
. The vehicle has been transferred
by a vehicle carrier or a ferry.
. The current position calibration
is set incorrectly.
. The vehicle is traveling at high
speed.