key CHEVROLET IMPALA 2020 Infotainment System Manual

Chevrolet Impala Infotainment Manual (2.6) (GMNA-Localizing-U.S./Canada-
14402255) - 2020 - CRC - 6/5/19
Radio 11
EQ :If equipped with a Bose sound
system, the Equalizer settings are
selected through the tone settings
menu. Touch the left or right arrows
to cycle through the EQ options.
The available choices are Manual
and Talk.
Auto Volume (If Equipped) : This
feature adjusts the volume based on
vehicle speed. The options are Off,
Low, Medium - Low, Medium,
Medium - High, or High. Touch the
Back icon on the infotainment
display to go to the previous menu.
Bose AudioPilot Noise
Compensation Technology (If
Equipped) : When turned on,
AudioPilot technology detects noise
and vehicle speed to continuously
adjust the audio signal so that music
will sound the same at a set volume
level. This feature is most effective
at lower radio volume settings
where background noise can affect
how well the music is being played.
See www.boseautomotive.com. This
feature can be turned on or off. Touch the Back icon on the
infotainment display to go back to
the previous menu.
HD Radio (If Equipped) :
For AM,
FM, and SXM (if equipped) only,
touch to turn HD Radio (if equipped)
reception on or off. Touch the Back
icon on the infotainment display to
go back to the previous menu.
Update Station List : For AM, FM,
and SXM (if equipped), touch to
update the station or channel list.
Touch the Back icon on the
infotainment display to go back to
the previous menu.
Finding a Station
Seeking a Station
Press
gordon the center stack
to search for the previous or next
strongest station.
Tuning a Station
Touch TUNE on the infotainment
display to access Direct Tune. Direct Tune
Access Direct Tune by touching the
TUNE option to bring up the
keypad. Navigate up and down
through all frequencies or directly
enter a station using the keypad.
When a new station is entered, the
information about that station
displays on the right side. This
information will update with each
new valid frequency.
The keypad will gray out entries that
do not contribute to a valid
frequency and will automatically
place a decimal point within the
frequency number.
A valid station will automatically
tune to the new frequency but not
close the Direct Tune window.

Chevrolet Impala Infotainment Manual (2.6) (GMNA-Localizing-U.S./Canada-
14402255) - 2020 - CRC - 6/5/19
12 Radio
Touch the Back icon on the
infotainment display or Exit to close
Direct Tune.
The tune arrows on the right side of
the Direct Tune display will tune
through the complete station or
channel list one station step at a
time per touch. A touch and hold
advances 10 frequency steps per
second.
Touch (X) to delete one number at a
time. Touch and hold (X) to delete
all numbers.
In AM-FM modes, touch
@or9
for the radio to go to the next or
previous strong station. Touch
Direct Tune to advance to the next
or previous frequency step in AM or
FM mode or directly enter or tune to
the frequency on the keypad.
HD Radio multicast stations cannot
be tuned directly through the Direct
Tune feature. Only the analog or
HD1 station can use that feature.
Use the TUNE icon on the
infotainment display to adjust to the
multicast stations.
AM-FM Categories
AM-FM Categories are available
under the AM-FM audio menu.
Touch AM-FM Categories to access
the AM-FM Categories list.
The categories list contains
category names associated with
AM-FM stations. Touching a given
category name displays a list of
stations for that category.
Storing Presets
Favorites are stored near the bottom
of the infotainment display.Up to 60 preset favorites can be
stored under the following:
AM, FM, SXM (if equipped), and
HD Radio Stations :
Touch and
hold a favorite preset to store the
current station or channel as a
favorite. Touch a saved favorite to
recall a favorite station or channel.
Mixed-Audio Favorites
While in the respective menu, drag
up on the top border of the favorites
bar to view favorites. Touch and
hold a preset to save the item as a
favorite.
Favorites that can be stored include
radio stations, media, contacts,
destinations, navigation,
or applications.

Chevrolet Impala Infotainment Manual (2.6) (GMNA-Localizing-U.S./Canada-
14402255) - 2020 - CRC - 6/5/19
22 Audio Players
When a list of songs, albums,
artists, or other types of media
display, a vertical keyboard appears
on one side of the list and a scroll
bar on the other side. When using
the vertical keyboard, touch the
beginning character of the desired
name to display the zoom bubble of
that character. Release the finger
from the infotainment display and
the zoom bubble disappears.
Touch the scroll bar to move the list
up and down.
File System and Naming
The songs, artists, albums, and
genres are taken from the file’s
song information and are only
displayed if present. The radiodisplays the file name as the track
name if the song information is not
available.
Supported Apple Devices
To view supported devices in USA,
see my.chevrolet.com\learned.
Loss of Audio
If a phone currently paired over
Bluetooth is plugged in with a USB
cable, the system will automatically
mute the phone audio. Playback
can be resumed by changing the
audio source from Bluetooth to USB
cable.
Source USB from the Media icon on
the infotainment display to resume
playback.
Other phones such as Android
phones may have a similar reaction.
Bluetooth Streaming Audio and
Voice Recognition
See
Bluetooth Audio 023 for
information using voice recognition
with Bluetooth streaming audio.
Make sure all devices have the
latest software downloaded.
Auxiliary Jack
This vehicle has an auxiliary input
jack. This is located in the center
console under the armrest. Possible
auxiliary audio sources include:
. Laptop computer
. Audio music player
This jack is not an audio output. Do
not plug headphones into the
auxiliary input jack. Set up an
auxiliary device while the vehicle is
in P (Park).
Connect a 3.5 mm (1/8 in) cable
from the auxiliary device to the
auxiliary input jack. When a device
is connected, the system can play
audio from the device over the
vehicle speakers.
If an auxiliary device has already
been connected, but a different
source is currently active, press
MEDIA on the center stack or touch
the Media icon on the infotainment
display to scroll through audio
source menus, until the AUX Input
source appears.

Chevrolet Impala Infotainment Manual (2.6) (GMNA-Localizing-U.S./Canada-
14402255) - 2020 - CRC - 6/5/19
32 Navigation
Contacts1. Touch Delete All Entries to delete the entire list of
contacts. A pop-up displays to
confirm.
2. Touch Edit Contacts List to display the Contacts to edit.
Recent Destinations
. Touch Delete Individual
Destinations to display a recent
destinations list. Select the
individual entry to delete.
. Touch Delete All Destinations to
delete the entire recent
destination list. A pop-up
displays asking to confirm the
deletion.
My POIs
. Touch My POIs to display a
menu of other options.
. Select Delete Individual
Categories. A My POIs category
list displays.
. Select the individual entry to
delete. .
Touch Delete All My POIs to
delete the entire list of
categories. A pop-up displays
asking to confirm the deletion.
Upload Saved Locations
Touch to upload any saved locations
such as downloaded POIs and all
entries in the vehicle address book
to the USB device.
. Touch Upload Saved Locations
to save the Vehicle Contacts list
and any MyPOIs that have been
saved to the vehicle.
. Once saved locations have been
uploaded to a USB, they can be
transferred to a different vehicle
or restored to the current
address book.
Delete Autocomplete
Touch Delete on the Delete
Autocomplete History menu to clear
personal data from the keyboard.
A pop-up displays a message to
Delete all keyboard autocomplete
history. The system clears all
navigation addresses, POIs, etc.
The autocomplete will not delete
recent destinations. Touch Cancel to
stop the process.
Map Adjustments
ZOOM –/+ can be used to adjust
the scale of view on the map. When
the end of the zoom level is
reached, ZOOM –/+ will gray out.
The zoom scales can be configured
for English or metric units. To
change from English to metric, see
“Instrument Cluster” in the owner’s
manual.

Chevrolet Impala Infotainment Manual (2.6) (GMNA-Localizing-U.S./Canada-
14402255) - 2020 - CRC - 6/5/19
36 Navigation
.Recent (destinations)
. Contacts
Touch the Destination icon on the
infotainment display and the last
used destination view is shown.
This mode is retained. The initial
default is Address.
Navigation Next Turn Maneuver
Alert
The navigation system may need to
get the attention of the driver in
certain situations.
If not in the navigation application
when a near maneuver prompt is
given, it is shown as an alert. The
alert contains the turn indicator and
the option to display the main
navigation view, or dismiss the alert.
The alert also contains the name of
the street to turn on and a
countdown bar.
Auto-Capitalization
The shift key is automatically
enabled when a period is entered
on the keyboard. Once the first character is typed after the period,
the next character will change to
lower-case.
Alpha-Numeric Keyboard
The keyboard is used in multiple
locations throughout the system and
can be used with many features.
The navigation system uses the
keyboard's alpha-numeric keyboard.
The keyboard can also be modified
to include characters appropriate for
the region configured in the vehicle
settings.
@:
Touch to search for the
destination details of an address or
place of interest entered in the text
field. Once
@is touched, the
activity indicator displays in the list
of possible matches.
|: Touch to display a list of
matches.
When there are multiple matches, a
dropdown arrow is shown after the
autocomplete text. This dropdown
displays an entire list of matches.
Touch the appropriate match without
having to enter more text.
z: Touch to delete the last typed
character. Touch and hold this icon
to clear the entire text field. If the
entire text field has been deleted,
this icon becomes an Undo option.
Touching Undo will restore the
deleted text.
Exit : Touch to return to the
previous Map view.
SYM : Touch to show the symbol
keyboard.
Space : Touch to enter a space
between characters or the words of
a name.
R: Touch to display the
interaction selector.
E: If equipped, touch to switch
between Alpha-Numeric Keyboard
and Character Recognition.
Special Characters
As the characters are typed on the
keyboard, a pop-up of the letter
touched displays above the key that
was touched.

Chevrolet Impala Infotainment Manual (2.6) (GMNA-Localizing-U.S./Canada-
14402255) - 2020 - CRC - 6/5/19
Navigation 37
Continue to touch and hold, and any
additional special characters
associated with that letter are
displayed around the current letter.
To select one of the special
characters, slide a finger left or right
to adjust the highlight of the special
character.
Special Character List
The following characters have
special characters beneath them:
Character Handwriting
Recognition
Character handwriting recognition is
offered as an alternative to using a
keyboard. This character input
method allows the drawing out of
characters instead of picking themout from the keyboard. Character
handwriting recognition has two
main modes, upper case and mixed
case. The upper case mode is used
for Destination Entry while mixed
case is used for all other character
entry modes. This feature is
available by touching the globe icon
from the keyboard display.
The Handwriting Recognition screen
is split into different zones:
.
Drawing Pad: This is the area
to draw a character. Draw a
character in the display area.
When the first character is
complete, a representation of
that character can be seen, and
there is an audible response.
If the character is correct, the
next character can be started
immediately.
‐ To delete the last entered
character, draw a line from left
to right across the character
field.
‐ To create a space, draw a line
from right to left across the
character field. .
Prioritized Guess List: This
area displays a list of guesses
for the character drawn.
If character recognition displays
the incorrect character, look at
this list and see if the desired
character is available to select.
Scroll up or down the list, then
highlight the desired character.
Selecting a character from the
list will replace the incorrect
character with the desired
character. The character is
displayed in the character entry
section of the display.
. Character Entry: This is the
area across the top of the
display. This section can look
different depending on which
feature is being used.
Option Settings
This section is an area on the right
side of the Character Recognition
display. This section will only look
different if the characters showing
on the display are in upper case or
mixed case.

Chevrolet Impala Infotainment Manual (2.6) (GMNA-Localizing-U.S./Canada-
14402255) - 2020 - CRC - 6/5/19
Navigation 39
If only one type of result is found,
the single type result screen is
shown. Within each group, they are
listed in confidence order. This
means the highest confidence result
will be at the top.
If multiple types of matches are
found, the result list with the highest
confidence match displays.
Address and Contact matches are
shown in full width list format. The
match results will display unique
icons for full addresses, streets,
intersections, cities, states/province,
and countries.
POIs show in a split list format with
the map on the right displaying the
locations of the matches. The brand
icon or category icon will display for
the match results.
When a list displays, the results for
a particular type can be filtered by
touching the filters along the top of
the screen. If there are no particular
results for a selected type, a
message is indicated in the list.For example:
.
For no addresses: “No
Addresses Found Within province>.”
. For no POIs: “No POIs Found
Within <75 km/50 mi/ 800 km/
500 mi>.” This distance is shown
depending on what radius is
completed and what current
units are selected.
. For no contacts: “No Contacts
Found.”
The system performs partial
searches on contacts, so typing a
first name or last name would find a
match. The entire contact name
does not need to be entered for it to
be found in a search.
Touching a contact listed on the
results list displays the standard
contact details view to select an
item, such as an address to start
routing, or a phone number to place
a call. Address
.
A destination can be searched
by typing out the address,
intersection, highway, or freeway
entrance ramps on the
keyboard. This information is
typed and displayed in the
information field. Touch the
search icon to start the search.
For example:
City: Crawford
Street: Main Rd
House #: 12334
. State/province information does
not have to be included in the
search field if entering an
address that is located in the
same state/province.

Chevrolet Impala Infotainment Manual (2.6) (GMNA-Localizing-U.S./Canada-
14402255) - 2020 - CRC - 6/5/19
40 Navigation
.Whenever the keyboard view is
entered, the last text that was
typed, even if it was not
searched on, will display.
. A partial or complete address
can be typed in the search field.
If a partial address is typed, the
system attempts to use local
knowledge to fill in additional
information. For example, if no
city name or state/province are
given, the system assumes a
search for something in the
current city or a nearby city in
the current state/province. The
system is also capable of
recognizing address formats
according to other regions.
If a destination address or location
being entered is outside of the
country, the country abbreviation
must be added after the address.
Spelling Mistakes
The system is able to offer
alternatives if the searched term is
not found exactly. The system uses
the closest term it finds and
provides those results. The system first searches the
entered term exactly. If no matches
are found, partial words are used.
Search in Process
Touch Search and the results
screen displays with the activity
indicator. There is a non-selectable
List item in the list that says
“Searching”
to indicate that it is in
process.
Once the results are found, the
correct list screen will display.
No Results Found
If no results are found from an
entered search term, a pop-up
displays indicating there are no
results found. Touch OK to return to
the keyboard view.
Results Display
If only a single match is found at the
end of a search, the list is not
shown but the Destination Details
view is shown. Touch Back from the
Destination Details view to go back
to the results list. If it was a POI search, Continue POI Search is
available in case that was not the
desired POI.
Places of Interest (POI)
While at the Home Page, touch the
Nav icon to display a view of the
map. Touch the Destination option
on the infotainment display to go to
the destination entry views.
1. Touch the POIs option to
display a list of POI categories.
The first list item in every POI
list is a search function. For the
highest level of categories,
touch Spell Name or select a
category and search within that
selection.

Chevrolet Impala Infotainment Manual (2.6) (GMNA-Localizing-U.S./Canada-
14402255) - 2020 - CRC - 6/5/19
Navigation 41
2. Select a POI category todisplay subcategories.
3. If a selected subcategory has no results in the surrounding
area, the search is expanded
until a result is found.
4. If a high-level category is selected, such as restaurants,
the map zooms in to the region
near the vehicle’s position to
show the nearest matches.
When a list appears, it can be
filtered for a particular type by
touching the filter along the top
of the display. If there are no
particular results for a selected
filter type, it is indicated in
the list.
5. Pan or zoom the map using the finger gestures to minimize the
POI list and to interact with the
map. The icons that were
shown before continue to be
displayed and updated. The list
is also updated based on
where the map was panned or
zoomed. The search for POIs
is constrained to where the
map has been moved. 6. If the search map is touched to
recenter, the crosshairs are
shown to indicate the center of
the new search location. If a
POI icon is touched on while in
the full expanded map, a
callout for that location
appears. Touch the callout to
display the Destination
Details view.
7. Touch the map reset option to return the map to automatic
zooming and searching. It is
recentered around the vehicle’s
position, the route, the
destination, or another location
that was specified for the
search. The map Reset option
is only displayed if the map
was manually adjusted.
If multiple types of matches are
found, the All list is shown with the
results sorted by confidence order
with the highest confidence result at
the top. Using the Keyboard
The POI can be searched by
entering a POI name, category,
name and category, or phone
number on the keyboard.
For example, enter the
information as:
POI Name:
Worldwide Food
POI Category: Restaurants
POI Name and Category:
Worldwide Food Restaurants
POI Phone Number: 0001222555
Additionally, a location may be
entered if the POI is not nearby.
This search will then be made
around the location that is given.

Chevrolet Impala Infotainment Manual (2.6) (GMNA-Localizing-U.S./Canada-
14402255) - 2020 - CRC - 6/5/19
42 Navigation
For example, enter the
information as:
POI Name and Location:
Worldwide Food Chicago IL
The POI keyboard search results
will display in the order in which
they were found.
POI Search Location
If browsing for POIs or searching for
results on a keyboard in a different
location than what was searched
previously, touch Search Options on
the map view to specify a different
location.
Touch an option displayed on the
Select Search Area menu.
.POIs Along Route .
POIs Nearby
. POIs Near Destination
. POIs at Another Location
Favorite POIs
Locations, categories, or a particular
POI chain ID can be saved as
Favorites in the POIs view.
Drag
lup to display the Favorites
locations.
Touch and hold on a favorite
location, then touch on the category
to be saved. Whenever a set of
POIs is grouped, such as in a
category, the whole category is
saved in the favorites for recall.
Whenever a set of POIs that belong
to the same chain ID is saved in the
favorites, a POI chain saving pop up
message displays asking to save
only that location, or to save the
entire chain. POIs are only grouped
by chain when the sorting order is
Alphabetical. Touch Sort to change
the sorting order. Recalling a POI Category or Chain
If a POI category or chain favorite is
recalled, the system displays a list
of matching results defaulting to
nearby, but allows a search of other
locations. Touch Search Options to
specify a different location.
Creating and Downloading
Predefined POIs (My POIs)
In addition to the POIs already
stored in the Infotainment system,
predefined POIs can be created.
While creating a predefined POI, the
GPS coordinates for longitude and
latitude of the POI’s location and a
descriptive name will need to be
entered.
After creating the predefined POIs,
they can be downloaded to the
infotainment system from a USB
device.
Once downloaded, the POI data
becomes a selectable destination in
the My POIs menu.