towing CHEVROLET IMPALA 2020 User Guide

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/11/19
Driving and Operating 173
{Warning
On curves, ACC may respond to
a vehicle in another lane, or may
not have time to react to a vehicle
in your lane. You could crash into
a vehicle ahead of you, or lose
control of your vehicle. Give extra
attention in curves and be ready
to use the brakes if necessary.
Select an appropriate speed while
driving in curves.
ACC may operate differently in a
sharp curve. It may reduce the
vehicle speed if the curve is too
sharp.
When following a vehicle and
entering a curve, ACC may not
detect the vehicle ahead and
accelerate to the set speed. When
this happens, the vehicle ahead
symbol will not appear.
ACC may detect a vehicle that is
not in your lane and apply the
brakes.
ACC may occasionally provide an
alert and/or braking that is
considered unnecessary. It could
respond to vehicles in different
lanes, signs, guardrails, and other
stationary objects when entering or
exiting a curve. This is normal
operation. The vehicle does not
need service. Other Vehicle Lane Changes
ACC will not detect a vehicle ahead
until it is completely in the lane. The
brakes may need to be manually
applied.
Do Not Use ACC on Hills and
When Towing a Trailer

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/11/19
174 Driving and Operating
Do not use ACC when driving on
steep hills or when towing a trailer.
ACC will not detect a vehicle in the
lane while driving on steep hills. The
driver will often need to take over
acceleration and braking on steep
hills, especially when towing a
trailer. If the brakes are applied, the
ACC disengages.
Disengaging ACC
There are three ways to
disengage ACC:
.Step lightly on the brake pedal.
. Press
*.
. Press
].
Erasing Speed Memory
The cruise control set speed is
erased from memory if
]is
pressed or if the ignition is
turned off. Cleaning the Sensing System
The radar sensor on the front of the
vehicle can become blocked by
snow, ice, dirt, or mud. These areas
need to be cleaned for ACC to
operate properly.
For cleaning instructions, see
“Washing the Vehicle”
under
Exterior Care 0264.
System operation may also be
limited under snow, heavy rain,
or road spray conditions.
Driver Assistance
Systems
This vehicle may have features that
work together to help avoid crashes
or reduce crash damage while
driving, backing, and parking. Read
this entire section before using
these systems.
{Warning
Do not rely on the Driver
Assistance Systems. These
systems do not replace the need
for paying attention and driving
safely. You may not hear or see
alerts or warnings provided by
these systems. Failure to use
proper care when driving may
result in injury, death, or vehicle
damage. See Defensive Driving
0 141.
Under many conditions, these
systems will not: (Continued)

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/11/19
178 Driving and Operating
detects objects coming from up to
20 m (65 ft) from the left or right side
of the vehicle. When an object is
detected, three beeps sound from
the left or right, depending on the
direction of the detected vehicle.
Use caution while backing up when
towing a trailer, as the RCTA
detection zones that extend out
from the back of the vehicle do not
move further back when a trailer is
towed.
Turning the Features On or Off
TheXbutton on the instrument
panel to the left of the steering
wheel is used to turn on or off the
Rear Park Assist and RCTA. The
indicator light next to the button
comes on when the features are on
and turns off when the features
have been disabled. Turn off RPA when towing a trailer.
To turn the rear park assist symbols
or guidance lines on or off, see
“Rear Camera”
underVehicle
Personalization 0113.
RCTA can also be turned on or off
through vehicle personalization. see
“Collision/Detection Systems” under
Vehicle Personalization 0113.
Assistance Systems for
Driving
If equipped, when driving the
vehicle in a forward gear, Forward
Collision Alert (FCA), Lane
Departure Warning (LDW), Side
Blind Zone Alert (SBZA), Lane
Change Alert (LCA), and/or the
Automatic Emergency Braking
(AEB) can help to avoid a crash or
reduce crash damage.
Forward Collision Alert
(FCA) System
If equipped, the FCA system may
help to avoid or reduce the harm
caused by front-end crashes. When approaching a vehicle ahead too
quickly, FCA provides a red flashing
alert on the windshield, and rapidly
beeps. FCA also lights an amber
visual alert if following another
vehicle much too closely.
FCA detects vehicles within a
distance of approximately 60 m
(197 ft) and operates at speeds
above 40 km/h (25 mph). If the
vehicle has Adaptive Cruise Control
(ACC), it can detect vehicles to
distances of approximately 110 m
(360 ft) and operates at all speeds.
See
Adaptive Cruise Control 0167.
{Warning
FCA is a warning system and
does not apply the brakes. When
approaching a slower-moving or
stopped vehicle ahead too rapidly,
or when following a vehicle too
closely, FCA may not provide a
warning with enough time to help
avoid a crash. It also may not
provide any warning at all. FCA
(Continued)

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/11/19
Driving and Operating 181
{Warning
AEB is an emergency crash
preparation feature and is not
designed to avoid crashes. Do
not rely on AEB to brake the
vehicle. AEB will not brake
outside of its operating speed
range and only responds to
detected vehicles.
AEB may not:. Detect a vehicle ahead on
winding or hilly roads.
. Detect all vehicles,
especially vehicles with a
trailer, tractors, muddy
vehicles, etc.
. Detect a vehicle when
weather limits visibility, such
as in fog, rain, or snow.
. Detect a vehicle ahead if it
is partially blocked by
pedestrians or other objects.
(Continued)
Warning (Continued)
Complete attention is always
required while driving, and you
should be ready to take action
and apply the brakes and/or steer
the vehicle to avoid crashes.
AEB may slow the vehicle to a
complete stop to try to avoid a
potential crash. If this happens, AEB
may engage the Electric Parking
Brake (EPB) to hold the vehicle at a
stop. Release EPB or firmly press
the accelerator pedal.
{Warning
AEB may automatically brake the
vehicle suddenly in situations
where it is unexpected and
undesired. It could respond to a
turning vehicle ahead, guardrails,
signs, and other non-moving
objects. To override AEB, firmly
press the accelerator pedal, if it is
safe to do so. FAB can be disabled through
vehicle personalization. See
“Collision/Detection Systems”
under
Vehicle Personalization 0113.
{Warning
Using AEB or IBA while towing a
trailer could cause you to lose
control of the vehicle and crash.
Turn the system to Off when
towing a trailer.
Side Blind Zone
Alert (SBZA)
If equipped, the SBZA system is a
lane-changing aid that assists
drivers with avoiding crashes that
occur with moving vehicles in the
side blind zone (or spot) areas.
When the vehicle is in a forward
gear, the left or right side mirror
display will light up if a moving
vehicle is detected in that blind
zone. If the turn signal is activated
and a vehicle is also detected on
the same side, the display will flash
as an extra warning not to change

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/11/19
Driving and Operating 183
When the vehicle is started, both
outside mirror LCA displays will
briefly come on to indicate the
system is operating. When the
vehicle is in a forward gear, the left
or right side mirror display will light
up if a moving vehicle is detected in
the next lane over in that blind zone
or rapidly approaching that zone.
If the turn signal is activated in the
same direction as a detected
vehicle, this display will flash as an
extra warning not to change lanes.
LCA can be disabled through
vehicle personalization. See
“Collision/Detection Systems”under
Vehicle Personalization 0113.
If LCA is disabled by the driver, the
LCA mirror displays will not light up.
When the System Does Not
Seem to Work Properly
The LCA system requires some
driving for the system to calibrate to
maximum performance. This
calibration may occur more quickly if
the vehicle is driven on a straight
highway road with traffic and
roadside objects (e.g., guardrails, barriers). During a trip, the LCA
system is not operational until the
vehicle first reaches a speed of
24 km/h (15 mph).
LCA displays may not come on
when passing a vehicle quickly, for
a stopped vehicle, or when towing a
trailer. The LCA detection zones
that extend back from the side of
the vehicle do not move further back
when a trailer is towed. Use caution
while changing lanes when towing a
trailer. LCA may alert to objects
attached to the vehicle, such as a
trailer, bicycle, or object extending
out to either side of the vehicle.
Attached objects may also interfere
with the detection of vehicles. This
is normal system operation; the
vehicle does not need service.
LCA may not always alert the driver
to vehicles in the next lane over,
especially in wet conditions or when
driving on sharp curves. The system
does not need to be serviced. The
system may light up due to
guardrails, signs, trees, shrubs, and
other non-moving objects. This is
normal system operation; the
vehicle does not need service.
LCA may not operate when the LCA
sensors in the left or right corners of
the rear bumper are covered with
mud, dirt, snow, ice, or slush, or in
heavy rainstorms. For cleaning
instructions, see "Washing the
Vehicle" under
Exterior Care0264.
If the DIC still displays the system
unavailable message after cleaning
both sides of the vehicle toward the
rear corners of the vehicle, see your
dealer.
If the LCA displays do not light up
when moving vehicles are in the
side blind zone or rapidly
approaching this zone and the
system is clean, the system may
need service. Take the vehicle to
your dealer.Radio Frequency Information
See Radio Frequency Statement
0 300.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/11/19
Driving and Operating 189
Caution
If a new fuel cap is needed, get
the right type of cap from your
dealer. The wrong type of fuel cap
may not fit properly, may turn on
the malfunction indicator lamp,
and could damage the fuel
system and emissions system.
SeeMalfunction Indicator Lamp
(Check Engine Light) 0103.
Filling a Portable Fuel
Container
{Warning
Never fill a portable fuel container
while it is in the vehicle. Static
electricity discharge from the
container can ignite the fuel
vapor. You can be badly burned
and the vehicle damaged if this
occurs. To help avoid injury to you
and others:
(Continued)
Warning (Continued)
.Dispense fuel only into
approved containers.
. Do not fill a container while
it is inside a vehicle, in a
vehicle's trunk, pickup bed,
or on any surface other than
the ground.
. Bring the fill nozzle in
contact with the inside of
the fill opening before
operating the nozzle.
Contact should be
maintained until the filling is
complete.
. Do not smoke while
pumping fuel.
. Avoid using electronic
devices.
Trailer Towing
General Towing
Information
Only use towing equipment that has
been designed for the vehicle.
Contact your dealer or trailering
dealer for assistance with preparing
the vehicle to tow a trailer. Read the
entire section before towing a trailer.
To tow a disabled vehicle, see
Towing the Vehicle 0262. To tow
the vehicle behind another vehicle
such as a motor home, see
Recreational Vehicle Towing 0262.
Driving Characteristics
and Towing Tips
{Warning
You can lose control when towing
a trailer if the correct equipment is
not used or the vehicle is not
driven properly. For example,
if the trailer is too heavy or the
(Continued)

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/11/19
190 Driving and Operating
Warning (Continued)
trailer brakes are inadequate for
the load, the vehicle may not stop
as expected. You and others
could be seriously injured. The
vehicle may also be damaged,
and the repairs would not be
covered by the vehicle warranty.
Pull a trailer only if all the steps in
this section have been followed.
Ask your dealer for advice and
information about towing a trailer
with the vehicle.
Driving with a Trailer
Trailering is different than just
driving the vehicle by itself.
Trailering means changes in
handling, acceleration, braking,
durability, and fuel economy.
Successful, safe trailering takes
correct equipment, and it has to be
used properly.
The following information has many
time-tested, important trailering tips
and safety rules. Many of these areimportant for your safety and that of
your passengers. Read this section
carefully before pulling a trailer.
When towing a trailer:
.
Become familiar with and follow
all state and local laws that
apply to trailer towing. These
requirements vary from state to
state.
. State laws may require the use
of extended side view mirrors.
Even if not required, you should
install extended side view
mirrors if your visibility is limited
or restricted while towing.
. Do not tow a trailer during the
first 800 km (500 mi) of vehicle
use to prevent damage to the
engine, axle, or other parts.
. It is recommended to perform
the first oil change before heavy
towing.
. During the first 800 km (500 mi)
of trailer towing, do not drive
over 80 km/h (50 mph) and do
not make starts at full throttle. .
Vehicles can tow in D (Drive).
If the transmission downshifts
too often, a lower gear may be
selected using Manual Mode
See Manual Mode 0160.
If equipped, the following driver
assistance features should be
turned off when towing a trailer:
. Adaptive Cruise Control (ACC)
. Super Cruise Control
. Lane Keep Assist (LKA)
. Park Assist
. Automatic Parking Assist (APA)
. Reverse Automatic
Braking (RAB)
If equipped, the following driver
assistance features should be
turned to alert or off when towing a
trailer:
. Automatic Emergency
Braking (AEB)
. Intelligent Brake Assist (IBA)
. Front Pedestrian Braking (FPB)

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/11/19
Driving and Operating 191
If equipped with Lane Change Alert
(LCA), the LCA detection zones that
extend back from the side of the
vehicle do not move further back
when a trailer is towed. Use caution
while changing lanes when towing a
trailer.
If equipped with Rear Cross Traffic
Alert (RCTA), use caution while
backing up when towing a trailer, as
the RCTA detection zones that
extend out from the back of the
vehicle do not move further back
when a trailer is towed.
{Warning
To prevent serious injury or death
from carbon monoxide (CO),
when towing a trailer:. Do not drive with the
liftgate, trunk/hatch,
or rear-most window open.
. Fully open the air outlets on
or under the instrument
panel.
(Continued)
Warning (Continued)
.Adjust the climate control
system to a setting that
brings in only outside air.
See “Climate Control
Systems” in the Index.
For more information about
carbon monoxide, see Engine
Exhaust 0157.
Towing a trailer requires experience.
The combination of the vehicle and
trailer is longer and not as
responsive as the vehicle itself. Get
used to the handling and braking of
the combination by driving on a
level road surface before driving on
public roads.
The trailer structure, the tires, and
the brakes must be all be rated to
carry the intended cargo.
Inadequate trailer equipment can
cause the combination to operate in
an unexpected or unsafe manner.
Before driving, inspect all trailer
hitch parts and attachments, safety
chains, electrical connectors, lamps, tires, and mirrors. See
Towing
Equipment 0195. If the trailer has
electric brakes, start the
combination moving and then
manually apply the trailer brake
controller to check the trailer brakes
work. During the trip, occasionally
check that the cargo and trailer are
secure and that the lamps and any
trailer brakes are working.
Towing with a Stability Control
System
When towing, the stability control
system might be heard. The system
reacts to vehicle movement caused
by the trailer, which mainly occurs
during cornering. This is normal
when towing heavier trailers.
Following Distance
Stay at least twice as far behind the
vehicle ahead as you would when
driving without a trailer. This can
help to avoid heavy braking and
sudden turns.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/11/19
192 Driving and Operating
Passing
More passing distance is needed
when towing a trailer. The
combination of the vehicle and
trailer will not accelerate as quickly
and is much longer than the vehicle
alone. It is necessary to go much
farther beyond the passed vehicle
before returning to the lane. Pass
on level roadways. Avoid passing
on hills if possible.
Backing Up
Hold the bottom of the steering
wheel with one hand. To move the
trailer to the left, move that hand to
the left. To move the trailer to the
right, move that hand to the right.
Always back up slowly and,
if possible, have someone
guide you.
Making TurnsCaution
Turn more slowly and make wider
arcs when towing a trailer to
prevent damage to your vehicle.
Making very sharp turns could
cause the trailer to contact the
vehicle.
Make wider turns than normal when
towing, so trailer will not go over soft
shoulders, over curbs, or strike road
signs, trees, or other objects.
Always signal turns well in advance.
Do not steer or brake suddenly.
Driving on Grades
Reduce speed and shift to a lower
gear before starting down a long or
steep downhill grade. If the
transmission is not shifted down, the
brakes may overheat and result in
reduced braking efficiency. The vehicle can tow in D (Drive).
Shift the transmission to a lower
gear if the transmission shifts too
often under heavy loads and/or hilly
conditions.
When towing at higher altitudes,
engine coolant will boil at a lower
temperature than at lower altitudes.
If the engine is turned off
immediately after towing at high
altitude on steep uphill grades, the
vehicle could show signs similar to
engine overheating. To avoid this,
let the engine run, preferably on
level ground, with the transmission
in P (Park) for a few minutes before
turning the engine off. If the
overheat warning comes on, see
Engine Overheating
0212.Parking on Hills
{Warning
To prevent serious injury or death,
always park your vehicle and
trailer on a level surface when
possible.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/11/19
Driving and Operating 193
When parking your vehicle and your
trailer on a hill:1. Press the brake pedal, but do not shift into P (Park) yet. Turn
the wheels into the curb if
facing downhill or into traffic if
facing uphill.
2. Have someone place chocks under the trailer wheels.
3. When the wheel chocks are in place, gradually release the
brake pedal to allow the chocks
to absorb the load of the trailer.
4. Reapply the brake pedal. Then apply the parking brake and
shift into P (Park).
5. Release the brake pedal.
Leaving After Parking on a Hill
1. Apply and hold the brake pedal.
.Start the engine.
. Shift into a gear.
. Release the parking brake.
2. Let up on the brake pedal. 3. Drive slowly until the trailer is
clear of the chocks.
4. Stop and have someone pick up and store the chocks.
Maintenance when Trailer
Towing
The vehicle needs service more
often when used to tow trailers. See
Maintenance Schedule 0276. It is
especially important to check the
automatic transmission fluid, engine
oil, axle lubricant, belts, cooling
system, and brake system before
and during each trip.
Check periodically that all nuts and
bolts on the trailer hitch are tight.
Engine Cooling when Trailer
Towing
The cooling system may temporarily
overheat during severe operating
conditions. See Engine Overheating
0 212.
Trailer Towing
Caution
Towing a trailer improperly can
damage the vehicle and result in
costly repairs not covered by the
vehicle warranty. To tow a trailer
correctly, follow the directions in
this section and see your dealer
for important information about
towing a trailer with the vehicle.
Trailer Weight
{Warning
Never exceed the towing capacity
for your vehicle.
Safe trailering requires monitoring
the weight, speed, altitude, road
grades, outside temperature,
dimensions of the front of the trailer,
and how frequently the vehicle is
used to tow a trailer.
Before towing a trailer, always
separately weigh: