radio CHEVROLET IMPALA 2020 Owner's Manual

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
8 Keys, Doors, and Windows
The key that is part of the Remote
Keyless Entry (RKE) transmitter can
be used for the ignition and all
locks.RKE with Remote Start Shown,without Similar
Press the button on the RKE
transmitter to extend the key. Press
the button and the key blade to
retract the key.
See your dealer if a new key is
needed.
If locked out of the vehicle, see
Roadside Assistance Program
0 294.
With an active OnStar or connected
service plan, an OnStar Advisor
may remotely unlock the vehicle.
See OnStar Overview 0305.
Remote Keyless Entry
(RKE) System
See Radio Frequency Statement
0 300.
If there is a decrease in the Remote
Keyless Entry (RKE) operating
range:
. Check the distance. The
transmitter may be too far from
the vehicle.
. Check the location. Other
vehicles or objects may be
blocking the signal.
. Check the transmitter's battery.
See “Battery Replacement” later
in this section.
. If the transmitter is still not
working correctly, see your
dealer or a qualified technician
for service.
Remote Keyless Entry
(RKE) System Operation
The Keyless Access system allows
for vehicle entry when the Remote
Keyless Entry (RKE) transmitter is

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
22 Keys, Doors, and Windows
bypass the 30-second delay
and immediately arm the alarm
system.
If the driver door is opened without
first unlocking with the RKE
transmitter, the lights will flash to
indicate pre-alarm. If the vehicle is
not started, or the door is not
unlocked by pressing
Kon the RKE
transmitter during the 10–second
pre-alarm, the alarm will be
activated.
If a door, the hood, or the trunk is
opened without first disarming the
system, the turn signals will flash for
about 30 seconds. The alarm
system will then re-arm to monitor
for the next unauthorized event.
The theft-deterrent alarm system will
not arm if the doors are locked with
the key.
Disarming the Alarm System
To disarm the alarm system or turn
off the alarm if it has been activated:
. Press
Kon the RKE transmitter. .
Unlock the vehicle using the
Keyless Access system.
. Start the vehicle.
To avoid setting off the alarm by
accident:
. Lock the vehicle after all
occupants have left the vehicle
and all doors are closed.
. Always unlock a door with the
RKE transmitter or use the
Keyless Access system.
Unlocking the driver door with the
key will not disarm the system or
turn off the alarm.
How to Detect a Tamper
Condition
IfKis pressed on the transmitter
and the lights flash three times, an
alarm occurred previously while the
alarm system was armed.
If the alarm has been activated, a
message will appear on the Driver
Information Center (DIC).
Immobilizer
See Radio Frequency Statement
0 300.
Immobilizer Operation
This vehicle has a passive
theft-deterrent system.
The system does not have to be
manually armed or disarmed.
The vehicle is automatically
immobilized when the vehicle is
turned off.
The immobilization system is
disarmed when ENGINE START/
STOP is pressed and a valid RKE
transmitter is found in the vehicle.
The security light in the instrument
cluster comes on when there is a
problem with arming or disarming
the theft-deterrent system.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
84 Storage
Storage
Storage Compartments
Storage Compartments . . . . . . . . 84
Instrument Panel Storage . . . . . . 84
Glove Box . . . . . . . . . . . . . . . . . . . . . 85
Cupholders . . . . . . . . . . . . . . . . . . . . 85
Center Console Storage . . . . . . . 85
Umbrella Storage . . . . . . . . . . . . . . 86
Additional Storage Features
Cargo Management System . . . 86
Convenience Net . . . . . . . . . . . . . . 87
Storage
Compartments
{Warning
Do not store heavy or sharp
objects in storage compartments.
In a crash, these objects may
cause the cover to open and
could result in injury.
Instrument Panel Storage
If equipped with storage behind the
fuse box cover, push on the cover
and release to open.
If equipped with storage behind the
radio, press
Pand hold to open.
There is a USB port inside. See
“USB Port” in the infotainment
manual.
Press
Pand hold again to close.
Caution
To avoid damage, do not
manually force the display
to move.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
Storage 85
Keep the storage area closed when
not in use.
The storage area cannot be
operated with
Pwhen valet mode
is enabled. See “Valet Mode”under
“Setting Radio Preferences” in the
infotainment manual.
Glove Box
Pull the handle up to open.
Cupholders
Pull the rear seat armrest down to
access.
If equipped, press the button to
release the cupholders. Push back
in to stow.
Center Console Storage
Push the cover down and release to
access. To close, push the cover
again and release. If equipped,
there will be a wireless charger
inside. See Wireless Charging 092.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
92 Instruments and Controls
Power Outlets
Power Outlets 12 Volt Direct
Current
The accessory power outlets can be
used to plug in electrical equipment,
such as a cell phone or MP3 player.
There are two accessory power
outlets:
.Inside the center console
. On the rear of the center
console
The outlet is powered when the
ignition is on or in ACC/
ACCESSORY, or until the driver
door is opened within 10 minutes of
turning off the vehicle. See Retained
Accessory Power (RAP) 0155.
Open the protective cover to use the
accessory power outlet.
Certain electrical accessories may
not be compatible with the
accessory power outlets and could
overload vehicle or adapter fuses.
If there is a problem, see your
dealer. When adding electrical equipment,
be sure to follow the installation
instructions included with the
equipment. See
Add-On Electrical
Equipment 0197.
Caution
Hanging heavy equipment from
the power outlet can cause
damage not covered by the
vehicle warranty. The power
outlets are designed for
accessory power plugs only, such
as cell phone charge cords.
Always unplug electrical equipment
when not in use and do not plug in
equipment that exceeds the
maximum 20 amps rating.
Wireless Charging
The vehicle may have wireless
charging in the storage bin under
the radio. See Center Console
Storage 085. The system operates
at 145 kHz and wirelessly charges
one Qi compatible smartphone. The power output of the system is
capable of charging at a rate up to
3 amp (15W), as requested by the
compatible smartphone. See
Radio
Frequency Statement 0300.
{Warning
Wireless charging can affect the
operation of an implanted
pacemaker or other medical
devices. If you have one, it is
recommended to consult with
your doctor before using the
wireless charging system.
The vehicle must be on, in ACC/
ACCESSORY, or Retained
Accessory Power (RAP) must be
active. The wireless charging
feature may not correctly indicate
charging when the vehicle is in RAP.
See Retained Accessory Power
(RAP) 0155.
The operating temperature is −20 °C
(−4 °F) to 60 °C (140 °F) for the
charging system and 0 °C (32 °F) to
35 °C (95 °F) for the smartphone.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
Instruments and Controls 97
Cluster Menu
There is an interactive display area
in the center of the instrument
cluster.
Use the right steering wheel control
to open and scroll through the
different items and displays.
Press
oto access the cluster
applications. Use
worxto scroll
through the list of available
applications. Not all applications will
be available on all vehicles. .
Info app. This is where you can
view the selected Driver
Information Center (DIC)
displays. See Driver Information
Center (DIC) 0110.
. Audio
. Phone
. Navigation
. Options
Audio
In the main view of the Audio app,
press
worxto scroll through
radio stations or move to the next/
previous track of a CD/USB/
Bluetooth device that is connected
to the vehicle. Press
Vto select the
Audio app, then press
pto enter
the Audio menu. In the Audio menu
browse for music, select from the
favorites, or change the audio
source.
Phone
Press
Vto select the Phone app,
then press
pto enter the Phone
menu. In the Phone menu, if there is no active phone call, view recent
calls, scroll through contacts,
or select from the favorites. If there
is an active call, mute or unmute the
phone or switch to handset or
handsfree operation.
Navigation
Press
Vto select the Navigation
app, then press
pto enter the
Navigation menu. If there is no
active route, you can resume the
last route, location details, and turn
the voice prompts on/off. If there is
an active route, press
Vto cancel
route guidance or turn the voice
prompts on/off.
Options
Press
Vto select the Options app.
Use
worxto scroll through the
items in the Options menu.
Units : Press
pwhile Units is
displayed to enter the Units menu.
Choose English or metric units by
pressing
Vwhile the desired item is
highlighted.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
Instruments and Controls 103
When this light comes on, the Driver
Information Center (DIC) also
displays a message.
If a short distance must be driven
with the light on, be sure to turn off
all accessories, such as the radio
and air conditioner.
Malfunction Indicator
Lamp (Check Engine
Light)
This light is part of the vehicle’s
emission control on-board
diagnostic system. If this light is on
while the engine is running, a
malfunction has been detected and
the vehicle may require service. The
light should come on to show that it
is working when the ignition is in
Service Mode. SeeIgnition
Positions 0151.
Malfunctions are often indicated by
the system before any problem is
noticeable. Being aware of the light
and seeking service promptly when
it comes on may prevent damage.
Caution
If the vehicle is driven continually
with this light on, the emission
control system may not work as
well, the fuel economy may be
lower, and the vehicle may not
run smoothly. This could lead to
costly repairs that might not be
covered by the vehicle warranty.
Caution
Modifications to the engine,
transmission, exhaust, intake,
or fuel system, or the use of
replacement tires that do not
meet the original tire
specifications, can cause this light
to come on. This could lead to
(Continued)
Caution (Continued)
costly repairs not covered by the
vehicle warranty. This could also
affect the vehicle’s ability to pass
an Emissions Inspection/
Maintenance test. See
Accessories and Modifications
0200.
If the light is flashing : A
malfunction has been detected that
could damage the emission control
system and increase vehicle
emissions. Diagnosis and service
may be required.
To help prevent damage, reduce
vehicle speed and avoid hard
accelerations and uphill grades.
If towing a trailer, reduce the
amount of cargo being hauled as
soon as possible.
If the light continues to flash, find a
safe place to park. Turn the vehicle
off and wait at least 10 seconds
before restarting the engine. If the
light is still flashing, follow the

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
114 Instruments and Controls
.Rear Seat Reminder
. Language
. Valet Mode
. Radio
. Vehicle
. Bluetooth
. Apple CarPlay
. Android Auto
. Voice
. Display
. Rear Camera
. Return to Factory Settings
. Software Information
. Wi-Fi
Each menu is detailed in the
following information.
Time and Date
Manually set the time and date. See
Clock 091.
Rear Seat Reminder
This allows for a chime and a
message when the rear door has
been opened before or during
operation of the vehicle.
Select Off or On.
Language
Select Language, then select from
the available language(s).
Valet Mode
This will lock the infotainment
system and steering wheel controls.
It may also limit access to vehicle
storage locations, if equipped.
To enable valet mode:
1. Enter a four-digit code on the keypad.
2. Select Enter to go to the confirmation screen.
3. Re-enter the four-digit code.
Touch LOCK or UNLOCK to lock or
unlock the system. Touch Back to
go back to the previous menu.
Radio
Select and the following may
display:
. Manage Favorites
. Number of Favorites Shown
. Audible Touch Feedback
. Auto Volume
. Maximum Startup Volume
Manage Favorites
This allows favorites to be edited.
See “Manage Favorites” in
“Settings” under“Radio” in the
infotainment manual.
Number of Favorites Shown
Press to set the number of favorites
to display.
Select the desired number or select
Auto and the infotainment system
will automatically adjust the number
of favorites shown.
Audible Touch Feedback
This allows Audible Touch
Feedback to be turned on or off.
Select Off or On.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
120 Instruments and Controls
Turn Display Off
Select to turn the display off. Touch
anywhere on the infotainment
display or press any infotainment
controls on the center stack to turn
the display on.
Rear Camera
Select and the following may
display:
.Guidance Lines
. Rear Park Assist Symbols
Guidance Lines
Select to turn Off or On. See
Assistance Systems for Parking or
Backing 0176.
Rear Park Assist Symbols
Select to turn Off or On. See
Assistance Systems for Parking or
Backing 0176.
Return to Factory Settings
Select and the following may
display:
.
Restore Vehicle Settings
. Clear All Private Data .
Restore Radio Settings
Restore Vehicle Settings
This allows selection of restoring
vehicle settings.
Select Restore or Cancel.
Clear All Private Data
This allows selection to clear all
private information from the vehicle.
Select Delete or Cancel.
Restore Radio Settings
This allows selection to restore
radio settings.
Select Restore or Cancel.
Software Information
Select to view the infotainment
system current software information.
Wi-Fi
Select and the following may
display:
. Wi-Fi
. Manage Wi-Fi Networks Wi-Fi
This feature allows Wi-Fi networks
to be turned off or on.
Select Off or On.
Manage Wi-Fi Networks
Select to manage Wi-Fi networks.
Wi-Fi must be on for this feature to
be accessed.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
Instruments and Controls 121
Universal Remote
System
SeeRadio Frequency Statement
0 300.
Universal Remote System
Programming
If equipped, these buttons are in the
overhead console.
This system can replace up to three
remote control transmitters used to
activate devices such as garage
door openers, security systems, and
home automation devices. These instructions refer to a garage door
opener, but can be used for other
devices.
Do not use the Universal Remote
system with any garage door opener
that does not have the stop and
reverse feature. This includes any
garage door opener model
manufactured before April 1, 1982.
Read these instructions completely
before programming the Universal
Remote system. It may help to have
another person assist with the
programming process.
Keep the original hand-held
transmitter for use in other vehicles
as well as for future programming.
Erase the programming when
vehicle ownership is terminated.
See
“Erasing Universal Remote
System Buttons” later in this
section.
To program a garage door opener,
park outside directly in line with and
facing the garage door opener
receiver. Clear all people and
objects near the garage door. Make sure the hand-held transmitter
has a new battery for quick and
accurate transmission of the
radio-frequency signal.
Programming the Universal
Remote System
For questions or programming help,
see www.homelink.com/gm or call
1-800-355-3515. For calls placed
outside the U.S., Canada, or Puerto
Rico, international rates will apply
and may differ based on landline or
mobile phone.
Programming involves
time-sensitive actions, and may time
out causing the procedure to be
repeated.
To program up to three devices:
1. Hold the end of the hand-held transmitter about 3 to 8 cm (1
to 3 in) away from the
Universal Remote system
buttons with the indicator light
in view. The hand-held
transmitter was supplied by the
manufacturer of the garage
door opener receiver.