trailer CHEVROLET IMPALA 2020 Owner's Manual

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
Instruments and Controls 103
When this light comes on, the Driver
Information Center (DIC) also
displays a message.
If a short distance must be driven
with the light on, be sure to turn off
all accessories, such as the radio
and air conditioner.
Malfunction Indicator
Lamp (Check Engine
Light)
This light is part of the vehicle’s
emission control on-board
diagnostic system. If this light is on
while the engine is running, a
malfunction has been detected and
the vehicle may require service. The
light should come on to show that it
is working when the ignition is in
Service Mode. SeeIgnition
Positions 0151.
Malfunctions are often indicated by
the system before any problem is
noticeable. Being aware of the light
and seeking service promptly when
it comes on may prevent damage.
Caution
If the vehicle is driven continually
with this light on, the emission
control system may not work as
well, the fuel economy may be
lower, and the vehicle may not
run smoothly. This could lead to
costly repairs that might not be
covered by the vehicle warranty.
Caution
Modifications to the engine,
transmission, exhaust, intake,
or fuel system, or the use of
replacement tires that do not
meet the original tire
specifications, can cause this light
to come on. This could lead to
(Continued)
Caution (Continued)
costly repairs not covered by the
vehicle warranty. This could also
affect the vehicle’s ability to pass
an Emissions Inspection/
Maintenance test. See
Accessories and Modifications
0200.
If the light is flashing : A
malfunction has been detected that
could damage the emission control
system and increase vehicle
emissions. Diagnosis and service
may be required.
To help prevent damage, reduce
vehicle speed and avoid hard
accelerations and uphill grades.
If towing a trailer, reduce the
amount of cargo being hauled as
soon as possible.
If the light continues to flash, find a
safe place to park. Turn the vehicle
off and wait at least 10 seconds
before restarting the engine. If the
light is still flashing, follow the

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
130 Lighting
Lighting Features
Entry Lighting
Some exterior lamps and most of
the interior lamps turn on briefly at
night or in areas with limited lighting
when the Remote Keyless Entry
(RKE) transmitter
Kbutton is
pressed. See Remote Keyless Entry
(RKE) System Operation 08. After
about 30 seconds the exterior lamps
turn off, then the dome lamps and
remaining interior lamps dim to off.
Entry lighting can be disabled
manually by turning the ignition on
or to ACC/ACCESSORY, or by
pressing
Qon the RKE transmitter.
This feature can be changed. See
Vehicle Personalization 0113.
Exit Lighting
Some exterior lamps and interior
lights come on at night, or in areas
with limited lighting, when the driver
door is opened after the ignition is
turned off. The dome lamp comes
on after the ignition is turned off. The exterior lamps and dome lamp
remain on for a set amount of time,
then automatically turn off.
The exterior lamps turn off
immediately by turning the exterior
lamp control off.
This feature can be changed. See
Vehicle Personalization
0113.
Battery Load
Management
The vehicle has Electric Power
Management (EPM) that estimates
the battery's temperature and state
of charge. It then adjusts the voltage
for best performance and extended
life of the battery.
When the battery's state of charge
is low, the voltage is raised slightly
to quickly bring the charge back up.
When the state of charge is high,
the voltage is lowered slightly to
prevent overcharging. If the vehicle
has a voltmeter gauge or a voltage
display on the Driver Information
Center (DIC), you may see the voltage move up or down. This is
normal. If there is a problem, an
alert will be displayed.
The battery can be discharged at
idle if the electrical loads are very
high. This is true for all vehicles.
This is because the generator
(alternator) may not be spinning fast
enough at idle to produce all of the
power needed for very high
electrical loads.
A high electrical load occurs when
several of the following are on, such
as: headlamps, high beams, rear
window defogger, climate control fan
at high speed, heated seats, engine
cooling fans, trailer loads, and loads
plugged into accessory power
outlets.
EPM works to prevent excessive
discharge of the battery. It does this
by balancing the generator's output
and the vehicle's electrical needs.
It can increase engine idle speed to
generate more power whenever
needed. It can temporarily reduce
the power demands of some
accessories.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/11/19
Driving and Operating 139
Driving and
Operating
Driving Information
Driving for Better FuelEconomy . . . . . . . . . . . . . . . . . . . . 140
Distracted Driving . . . . . . . . . . . . 140
Defensive Driving . . . . . . . . . . . . . 141
Drunk Driving . . . . . . . . . . . . . . . . . 141
Control of a Vehicle . . . . . . . . . . . 142
Braking . . . . . . . . . . . . . . . . . . . . . . . 142
Steering . . . . . . . . . . . . . . . . . . . . . . 142
Off-Road Recovery . . . . . . . . . . . 143
Loss of Control . . . . . . . . . . . . . . . 143
Driving on Wet Roads . . . . . . . . 144
Hill and Mountain Roads . . . . . 145
Winter Driving . . . . . . . . . . . . . . . . 145
If the Vehicle Is Stuck . . . . . . . . 147
Vehicle Load Limits . . . . . . . . . . . 147
Starting and Operating
New Vehicle Break-In . . . . . . . . . 151
Ignition Positions . . . . . . . . . . . . . 151
Starting the Engine . . . . . . . . . . . 153
Engine Heater . . . . . . . . . . . . . . . . 154
Retained Accessory Power (RAP) . . . . . . . . . . . . . . . . 155
Shifting Into Park . . . . . . . . . . . . . 155 Shifting out of Park . . . . . . . . . . . 156
Parking over Things
That Burn . . . . . . . . . . . . . . . . . . . 156
Extended Parking . . . . . . . . . . . . 157
Engine Exhaust
Engine Exhaust . . . . . . . . . . . . . . 157
Running the Vehicle While Parked . . . . . . . . . . . . . . . . . . . . . . 157
Automatic Transmission
Automatic Transmission . . . . . . 158
Manual Mode . . . . . . . . . . . . . . . . . 160
Brakes
Antilock BrakeSystem (ABS) . . . . . . . . . . . . . . . 161
Electric Parking Brake . . . . . . . . 161
Brake Assist . . . . . . . . . . . . . . . . . . 163
Hill Start Assist (HSA) . . . . . . . . 163
Ride Control Systems
Traction Control/Electronic Stability Control . . . . . . . . . . . . . 163
Cruise Control
Cruise Control . . . . . . . . . . . . . . . . 165
Adaptive Cruise Control . . . . . . 167
Driver Assistance Systems
Driver Assistance Systems . . . 174 Assistance Systems for
Parking or Backing . . . . . . . . . . 176
Assistance Systems for Driving . . . . . . . . . . . . . . . . . . . . . . 178
Forward Collision Alert (FCA)
System . . . . . . . . . . . . . . . . . . . . . . 178
Automatic Emergency Braking (AEB) . . . . . . . . . . . . . . . 180
Side Blind Zone Alert (SBZA) . . . . . . . . . . . . . . . . 181
Lane Change Alert (LCA) . . . . . 182
Lane Departure Warning (LDW) . . . . . . . . . . . . . 184
Fuel
Top Tier Fuel . . . . . . . . . . . . . . . . . 185
Recommended Fuel . . . . . . . . . . 185
Prohibited Fuels . . . . . . . . . . . . . . 186
Fuels in Foreign Countries . . . 186
Fuel Additives . . . . . . . . . . . . . . . . 186
E85 or FlexFuel . . . . . . . . . . . . . . 186
Filling the Tank . . . . . . . . . . . . . . . 187
Filling a Portable FuelContainer . . . . . . . . . . . . . . . . . . . 189
Trailer Towing
General TowingInformation . . . . . . . . . . . . . . . . . . 189
Driving Characteristics and
Towing Tips . . . . . . . . . . . . . . . . . 189
Trailer Towing . . . . . . . . . . . . . . . . 193

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/11/19
148 Driving and Operating
Tire and Loading Information
Label
Label Example
A vehicle-specific Tire and
Loading Information label is
attached to the vehicle's center
pillar (B-pillar). The Tire and
Loading Information label shows
the number of occupant seating
positions (1), and the maximum
vehicle capacity weight (2) in
kilograms and pounds.
The Tire and Loading
Information label also shows the
tire size of the originalequipment tires (3) and the
recommended cold tire inflation
pressures (4). For more
information on tires and inflation
see
Tires 0231 and
Tire Pressure 0239.
There is also important loading
information on the Certification
label. It may show the Gross
Vehicle Weight Rating (GVWR)
and the Gross Axle Weight
Rating (GAWR) for the front and
rear axle. See “Certification
Label” later in this section.
“Steps for Determining Correct
Load Limit–
1.Locate the statement "The
combined weight of
occupants and cargo should
never exceed XXX kg or
XXX lbs." on your vehicle’s
placard.
2.Determine the combined
weight of the driver and
passengers that will be
riding in your vehicle.
3.Subtract the combined
weight of the driver and
passengers from XXX kg or
XXX lbs.
4.The resulting figure equals
the available amount of
cargo and luggage load
capacity. For example, if the
"XXX" amount equals
1400 lbs. and there will be
five 150 lb passengers in
your vehicle, the amount of
available cargo and luggage
load capacity is 650 lbs.
(1400-750 (5 x 150) =
650 lbs.)
5.Determine the combined
weight of luggage and cargo
being loaded on the vehicle.
That weight may not safely
exceed the available cargo
and luggage load capacity
calculated in Step 4.
6.If your vehicle will be towing
a trailer, load from your
trailer will be transferred to

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/11/19
Driving and Operating 149
your vehicle. Consult this
manual to determine how
this reduces the available
cargo and luggage load
capacity of your vehicle.”
See Trailer Towing 0193 for
important information on towing
a trailer, towing safety rules, and
trailering tips.
Example 1
1.Vehicle Capacity Weight
for Example 1 = 453 kg
(1,000 lbs).
2.Subtract Occupant
Weight @ 68 kg (150 lbs)
× 2 = 136 kg (300 lbs).
3.Available Occupant and
Cargo Weight = 317 kg
(700 lbs).
Example 2
1.Vehicle Capacity Weight
for Example 2 = 453 kg
(1,000 lbs).
2.Subtract Occupant
Weight @ 68 kg (150 lbs)
× 5 = 340 kg (750 lbs).
3.Available Cargo Weight
= 113 kg (250 lbs).
Example 3
1.Vehicle Capacity Weight
for Example 3 = 453 kg
(1,000 lbs).
2.Subtract Occupant
Weight @ 91 kg
(200 lbs) × 5 = 453 kg
(1,000 lbs).
3.Available Cargo Weight
= 0 kg (0 lbs).
Refer to the vehicle's Tire and
Loading Information label for
specific information about the
vehicle's capacity weight and
seating positions. The combined

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/11/19
156 Driving and Operating
shift lever into P (Park), hold the
regular brake pedal down. Then,
see if you can move the shift lever
away from P (Park) without first
pressing the button.
If you can, it means that the shift
lever was not fully locked in
P (Park).
Torque Lock
Torque lock is when the weight of
the vehicle puts too much force on
the parking pawl in the
transmission. This happens when
parking on a hill and shifting the
transmission into P (Park) is not
done properly, then it is difficult to
shift out of P (Park). To prevent
torque lock, set the parking brake
and then shift into P (Park). To find
out how, see“Shifting Into Park”
listed previously.
If torque lock does occur, your
vehicle may need to be pushed
uphill by another vehicle to relieve
the parking pawl pressure, so you
can shift out of P (Park). If you are towing a trailer and
parking on a hill, see
Driving
Characteristics and Towing Tips
0 189.
Shifting out of Park
This vehicle is equipped with an
electronic shift lock release system.
The shift lock release is designed to
prevent the shift lever from moving
out of P (Park), unless the ignition is
on and the brake pedal is applied.
The shift lock release is always
functional except in the case of an
uncharged or low voltage (less than
9-volt) battery.
If the vehicle has an uncharged
battery or a battery with low voltage,
try charging or jump starting the
battery. See Jump Starting - North
America 0259.
To shift out of P (Park): 1. Apply the brake pedal.
2. Turn the ignition on.
3. Press the shift lever button. 4. Move the shift lever to the
desired position.
If still unable to shift out of P (Park): 1. Fully release the shift lever button.
2. Hold the brake pedal down and press the shift lever button
again.
3. Move the shift lever to the desired position.
If you are still having a problem
shifting, see your dealer.
Parking over Things
That Burn
{Warning
Things that can burn could touch
hot exhaust parts under the
vehicle and ignite. Do not park
over papers, leaves, dry grass,
or other things that can burn.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/11/19
158 Driving and Operating
If the vehicle is left with the engine
running, follow the proper steps to
be sure the vehicle will not move.
SeeShifting Into Park 0155 and
Engine Exhaust 0157.
If parking on a hill and pulling a
trailer, see Driving Characteristics
and Towing Tips 0189.Automatic
Transmission
P : This position locks the drive
wheels. Use P (Park) when starting
the engine because the vehicle
cannot move easily.
{Warning
It is dangerous to get out of the
vehicle if the shift lever is not fully
in P (Park) with the parking brake
firmly set. The vehicle can roll.
(Continued)
Warning (Continued)
Do not leave the vehicle when the
engine is running. If you have left
the engine running, the vehicle
can move suddenly. You or others
could be injured. To be sure the
vehicle will not move, even when
you are on fairly level ground,
always set the parking brake and
move the shift lever to P (Park).
SeeShifting Into Park 0155.
Make sure the shift lever is fully in
P (Park) before starting the engine.
The vehicle has an automatic
transmission shift lock control
system. You must fully apply the
brake pedal then press the shift
lever button before you can shift
from P (Park) while the ignition is
on. If you cannot shift out of
P (Park), ease pressure on the shift
lever and push the shift lever all the
way into P (Park) as you maintain
brake application. Then move the
shift lever into another gear. See
Shifting out of Park 0156.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/11/19
Driving and Operating 173
{Warning
On curves, ACC may respond to
a vehicle in another lane, or may
not have time to react to a vehicle
in your lane. You could crash into
a vehicle ahead of you, or lose
control of your vehicle. Give extra
attention in curves and be ready
to use the brakes if necessary.
Select an appropriate speed while
driving in curves.
ACC may operate differently in a
sharp curve. It may reduce the
vehicle speed if the curve is too
sharp.
When following a vehicle and
entering a curve, ACC may not
detect the vehicle ahead and
accelerate to the set speed. When
this happens, the vehicle ahead
symbol will not appear.
ACC may detect a vehicle that is
not in your lane and apply the
brakes.
ACC may occasionally provide an
alert and/or braking that is
considered unnecessary. It could
respond to vehicles in different
lanes, signs, guardrails, and other
stationary objects when entering or
exiting a curve. This is normal
operation. The vehicle does not
need service. Other Vehicle Lane Changes
ACC will not detect a vehicle ahead
until it is completely in the lane. The
brakes may need to be manually
applied.
Do Not Use ACC on Hills and
When Towing a Trailer

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/11/19
174 Driving and Operating
Do not use ACC when driving on
steep hills or when towing a trailer.
ACC will not detect a vehicle in the
lane while driving on steep hills. The
driver will often need to take over
acceleration and braking on steep
hills, especially when towing a
trailer. If the brakes are applied, the
ACC disengages.
Disengaging ACC
There are three ways to
disengage ACC:
.Step lightly on the brake pedal.
. Press
*.
. Press
].
Erasing Speed Memory
The cruise control set speed is
erased from memory if
]is
pressed or if the ignition is
turned off. Cleaning the Sensing System
The radar sensor on the front of the
vehicle can become blocked by
snow, ice, dirt, or mud. These areas
need to be cleaned for ACC to
operate properly.
For cleaning instructions, see
“Washing the Vehicle”
under
Exterior Care 0264.
System operation may also be
limited under snow, heavy rain,
or road spray conditions.
Driver Assistance
Systems
This vehicle may have features that
work together to help avoid crashes
or reduce crash damage while
driving, backing, and parking. Read
this entire section before using
these systems.
{Warning
Do not rely on the Driver
Assistance Systems. These
systems do not replace the need
for paying attention and driving
safely. You may not hear or see
alerts or warnings provided by
these systems. Failure to use
proper care when driving may
result in injury, death, or vehicle
damage. See Defensive Driving
0 141.
Under many conditions, these
systems will not: (Continued)

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/11/19
178 Driving and Operating
detects objects coming from up to
20 m (65 ft) from the left or right side
of the vehicle. When an object is
detected, three beeps sound from
the left or right, depending on the
direction of the detected vehicle.
Use caution while backing up when
towing a trailer, as the RCTA
detection zones that extend out
from the back of the vehicle do not
move further back when a trailer is
towed.
Turning the Features On or Off
TheXbutton on the instrument
panel to the left of the steering
wheel is used to turn on or off the
Rear Park Assist and RCTA. The
indicator light next to the button
comes on when the features are on
and turns off when the features
have been disabled. Turn off RPA when towing a trailer.
To turn the rear park assist symbols
or guidance lines on or off, see
“Rear Camera”
underVehicle
Personalization 0113.
RCTA can also be turned on or off
through vehicle personalization. see
“Collision/Detection Systems” under
Vehicle Personalization 0113.
Assistance Systems for
Driving
If equipped, when driving the
vehicle in a forward gear, Forward
Collision Alert (FCA), Lane
Departure Warning (LDW), Side
Blind Zone Alert (SBZA), Lane
Change Alert (LCA), and/or the
Automatic Emergency Braking
(AEB) can help to avoid a crash or
reduce crash damage.
Forward Collision Alert
(FCA) System
If equipped, the FCA system may
help to avoid or reduce the harm
caused by front-end crashes. When approaching a vehicle ahead too
quickly, FCA provides a red flashing
alert on the windshield, and rapidly
beeps. FCA also lights an amber
visual alert if following another
vehicle much too closely.
FCA detects vehicles within a
distance of approximately 60 m
(197 ft) and operates at speeds
above 40 km/h (25 mph). If the
vehicle has Adaptive Cruise Control
(ACC), it can detect vehicles to
distances of approximately 110 m
(360 ft) and operates at all speeds.
See
Adaptive Cruise Control 0167.
{Warning
FCA is a warning system and
does not apply the brakes. When
approaching a slower-moving or
stopped vehicle ahead too rapidly,
or when following a vehicle too
closely, FCA may not provide a
warning with enough time to help
avoid a crash. It also may not
provide any warning at all. FCA
(Continued)