phone CHEVROLET KODIAK 2007 Owners Manual

Adding Equipment to Your
Airbag-Equipped Vehicle
Q:Is there anything I might add to the front
of the vehicle that could keep the airbags
from working properly?
A:Yes. If you add things that change your
vehicle’s frame, bumper system, height,
front end or side sheet metal, they may keep
the airbag system from working properly.
Also, the airbag system may not work properly
if you relocate any of the airbag sensors.
If you have any questions about this,
you should contact Customer Assistance
before you modify your vehicle. The phone
numbers and addresses for Customer
Assistance are in Step Two of theCustomer
Satisfaction Procedure on page 404.
Q:Because I have a disability, I have to get
my vehicle modied. How can I nd out
whether this will affect my airbag system?
A:Changing or moving any parts of the
front seats, safety belts, the airbag sensing
and diagnostic module, steering wheel,
the instrument panel, or airbag wiring can
affect the operation of the airbag system.
If you have questions, call Customer
Assistance. The phone numbers and
addresses for Customer Assistance are
in Step Two of the Customer Satisfaction
Procedure in this manual. SeeCustomer
Satisfaction Procedure on page 404.
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Accessory Power Outlet(s)
With accessory power outlets, you can plug in
auxiliary electrical equipment such as a cellular
telephone or CB radio.
The accessory power outlet is located on the
passenger’s side of the instrument panel.
To use an outlet, pull the cover down. When
not using it, always cover the outlet with the
protective cap.
This circuit is protected by a fuse and has a
maximum current level.
Notice:Leaving electrical equipment on for
extended periods will drain the battery. Always
turn off electrical equipment when not in
use and do not plug in equipment that exceeds
the maximum amperage rating.
Certain electrical accessories may not be
compatible with the accessory power outlet and
could result in blown vehicle or adapter fuses.
If you experience a problem, see your dealer for
additional information on accessory power outlets.Notice:Adding any electrical equipment to
your vehicle may damage it or keep other
components from working as they should.
The repairs would not be covered by your
warranty. Do not use equipment exceeding
maximum amperage rating of 20 amperes.
Check with your dealer before adding electrical
equipment.
When adding electrical equipment, be sure to
follow the proper installation instructions included
with the equipment.
Notice:Improper use of the power outlet can
cause damage not covered by your warranty.
Do not hang any type of accessory or
accessory bracket from the plug because the
power outlets are designed for accessory
power plugs only.
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While your vehicle is parked:
•Familiarize yourself with all of its controls.
•Familiarize yourself with its operation.
•Set up your audio system by presetting your
favorite radio stations, setting the tone, and
adjusting the speakers. Then, when driving
conditions permit, you can tune to your favorite
radio stations using the presets and steering
wheel controls if the vehicle has them.
Notice:Before adding any sound equipment to
your vehicle, such as an audio system, CD
player, CB radio, mobile telephone, or two-way
radio, make sure that it can be added by
checking with your dealer. Also, check federal
rules covering mobile radio and telephone
units. If sound equipment can be added, it is
very important to do it properly. Added sound
equipment may interfere with the operation of
your vehicle’s engine, radio, or other systems,
and even damage them. Your vehicle’s systems
may interfere with the operation of sound
equipment that has been added.Notice:The chime signals related to safety
belts, parking brake, and other functions
of your vehicle operate through the
radio/entertainment system. If that equipment
is replaced or additional equipment is added
to your vehicle, the chimes may not work. Make
sure that replacement or additional equipment
is compatible with your vehicle before
installing it.
Setting the Time
Press and hold the HR (down) or MIN (up) arrow
for two seconds. Then press HR until the
correct hour appears on the display. Press and
hold MIN until the correct minute appears on
the display. The time can be set with the ignition
on or off.
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Theft-Deterrent Feature
(Non-RDS Radios)
THEFTLOCK®is designed to discourage theft of
your vehicle’s radio. The feature works
automatically by learning a portion of the Vehicle
Identification Number (VIN). If the radio is
moved to a different vehicle, it will not operate and
LOC will appear on the display.
With THEFTLOCK
®activated, the radio will not
operate if stolen.
Radio Reception
You may experience frequency interference and
static during normal radio reception if items
such as cellphone chargers, vehicle convenience
accessories, and external electronic devices
are plugged into the accessory power outlet. If
there is interference or static, unplug the item from
the accessory power outlet.
AM
The range for most AM stations is greater than for
FM, especially at night. The longer range can
cause station frequencies to interfere with each
other. For better radio reception, most AM
radio stations will boost the power levels during
the day, and then reduce these levels during
the night. Static can also occur when things like
storms and power lines interfere with radio
reception. When this happens, try reducing the
treble on your radio.
FM Stereo
FM stereo will give the best sound, but FM signals
will reach only about 10 to 40 miles (16 to 65 km).
Tall buildings or hills can interfere with FM
signals, causing the sound to fade in and out.
201

The heavier the rain, the harder it is to see.
Even if your windshield wiper blades are in good
shape, a heavy rain can make it harder to see
road signs and traffic signals, pavement markings,
the edge of the road, and even people walking.
It is wise to keep your wiping equipment in
good shape and keep your windshield washer fluid
reservoir filled with washer fluid. Replace your
windshield wiper inserts when they show signs
of streaking or missing areas on the windshield,
or when strips of rubber start to separate from
the inserts.
{CAUTION:
Wet brakes can cause accidents. They
may not work as well in a quick stop and
may cause pulling to one side. You could
lose control of the vehicle.
After driving through a large puddle of
water or a vehicle wash, apply your brake
pedal lightly until your brakes work
normally.Driving too fast through large water puddles
or even going through some vehicle washes can
cause problems, too. The water may affect
your brakes. Try to avoid puddles. But if you
cannot, try to slow down before you hit them.
Hydroplaning
Hydroplaning is dangerous. So much water can
build up under your tires that they can actually ride
on the water. This can happen if the road is wet
enough and you are going fast enough. When your
vehicle is hydroplaning, it has little or no contact
with the road.
Hydroplaning does not happen often. But it can
if your tires do not have much tread or if the
pressure in one or more is low. It can happen if
a lot of water is standing on the road. If you
can see reflections from trees, telephone poles,
or other vehicles, and raindrops dimple the
water’s surface, there could be hydroplaning.
Hydroplaning usually happens at higher speeds.
There just is not a hard and fast rule about
hydroplaning. The best advice is to slow down
when it is raining.
225

Customer Assistance and Information....... 404
Customer Satisfaction Procedure............... 404
Customer Assistance for Text
Telephone (TTY) Users.......................... 406
Customer Assistance Offices..................... 406
GM Mobility Reimbursement Program........ 407
Roadside Assistance Program................... 408
Vehicle Data Collection and
Event Data Recorders............................ 409
Collision Damage Repair........................... 410Reporting Safety Defects............................ 414
Reporting Safety Defects to the
United States Government..................... 414
Reporting Safety Defects to the
Canadian Government............................ 414
Reporting Safety Defects to
General Motors...................................... 415
Service Publications Ordering
Information............................................. 415
Section 7 Customer Assistance Information
403

STEP THREE:Both General Motors and your
dealer are committed to making sure you are
completely satisfied with your new vehicle.
However, if you continue to remain unsatisfied
after following the procedure outlined in Steps One
and Two, you should file with the BBB Auto Line
Program to enforce any additional rights you
may have. Canadian owners refer to your
Warranty and Owner Assistance Information
booklet for information on the Canadian Motor
Vehicle Arbitration Plan (CAMVAP).
The BBB Auto Line Program is an out of court
program administered by the Council of Better
Business Bureaus to settle automotive disputes
regarding vehicle repairs or the interpretation
of the New Vehicle Limited Warranty. Although you
may be required to resort to this informal dispute
resolution program prior to filing a court action,
use of the program is free of charge and your case
will generally be heard within 40 days. If you do
not agree with the decision given in your case, you
may reject it and proceed with any other venue
for relief available to you.You may contact the BBB Auto Line Program
using the toll-free telephone number or write them
at the following address:
BBB Auto Line Program
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1838
Telephone: 1-800-955-5100
This program is available in all 50 states and the
District of Columbia. Eligibility is limited by vehicle
age, mileage, and other factors. General Motors
reserves the right to change eligibility limitations
and/or discontinue its participation in this program.
405

Customer Assistance for Text
Telephone (TTY) Users
To assist customers who are deaf, hard of
hearing, or speech-impaired and who use Text
Telephones (TTYs), Chevrolet has TTY equipment
available at its Customer Assistance Center.
Any TTY user in the U.S. can communicate with
Chevrolet by dialing: 1-800-833-CHEV (2438).
(TTY users in Canada can dial 1-800-263-3830.)
Customer Assistance Offices
Chevrolet encourages customers to call the
toll-free number for assistance. However, if a
customer wishes to write or e-mail, refer to
the addresses below.
United States — Customer Assistance
GM Medium Duty Truck Customer
Assistance Center
P.O. Box 44947
Detroit, MI 48244www.Chevrolet.com
1-800-TO-CHEVY (862-4389)
1-800-833-2438
(For Text Telephone devices (TTYs))
Fax Number: 313-381-0022
From Puerto Rico:
1-800-496-9992 (English)
1-800-496-9993 (Spanish)
Fax Number: 313-381-0022
From U.S. Virgin Islands:
1-800-496-9994
Fax Number: 313-381-0022
Canada — Customer Assistance
General Motors of Canada Limited
Customer Communication Centre, CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text Telephone
devices (TTYs)
Roadside Assistance: 1-800-268-6800
406

Overseas — Customer Assistance
Please contact the local General Motors
Business Unit.
Mexico, Central America and
Caribbean Islands/Countries
(Except Puerto Rico and U.S.
Virgin Islands) — Customer Assistance
General Motors de Mexico, S. de R.L. de C.V.
Customer Assistance Center
Paseo de la Reforma # 2740
Col. Lomas de Bezares
C.P. 11910, Mexico, D.F.
01-800-508-0000
Long Distance: 011-52-53 29 0 800
GM Mobility Reimbursement
Program
This program, available to qualified applicants,
can reimburse you up to $1,000 of the cost
of eligible aftermarket adaptive equipment required
for your vehicle, such as hand controls or a
wheelchair/scooter lift.
The offer is available for a very limited period of
time from the date of vehicle purchase/lease.
For more details, or to determine your vehicle’s
eligibility, visit gmmobility.com or call the GM
Mobility Assistance Center at 1-800-323-9935.
Text telephone (TTY) users, call 1-800-833-9935.
General Motors of Canada also has a Mobility
Program. Call 1-800-GM-DRIVE (463-7483)
for details. TTY users call 1-800-263-3830.
407

Roadside Assistance Program
GM Medium Duty Truck’s Roadside Assistance
provides stranded owners with towing service
for disabled vehicles.
This service combines the efforts of trained
telephone representatives with a network of
GM Medium Duty Truck’s dealer services.
Just dial GM Medium Duty Truck Roadside
Assistance at1-800-862-4389to reach a qualified
representative who can assist you in a repair or
arrange a tow. Other recommended services
can also be arranged for situations such as
retrieving locked in keys, changing a tire, or
delivering gasoline, at a charge to the customer.
We also provide dealer information at no
charge, such as location of the nearest authorized
medium duty GM Truck dealer and their hours
of operation.Roadside Assistance is available 24 hours a day,
7 days a week, 365 days a year. Should you
have any questions about Roadside Assistance,
call the GM Medium Duty Truck Roadside
Assistance Center or contact your dealer.
Canadian Roadside Assistance
In Canada, Medium Duty trucks are not eligible
for Roadside Assistance services. However,
owners/operators who contact Roadside
Assistance by calling1-800-268-6800may have
a tow arranged for them at the owner/operator
expense.
If a Medium Duty truck is towed to the nearest
General Motors dealership and the towing
was necessary due to failure of a warranted part,
the dealer will accept the towing charges and
submit them as part of the warranty claim.
408