CHEVROLET LOW CAB FORWARD 2019 Limited Warranty manual
Manufacturer: CHEVROLET, Model Year: 2019, Model line: LOW CAB FORWARD, Model: CHEVROLET LOW CAB FORWARD 2019Pages: 42, PDF Size: 0.32 MB
Page 31 of 42
Chevrolet Low Cab Forward Limited Warranty and Owner Assistance
Information (GMNA-Localizing-U.S.-12404512) - 2019 - crc - 2/7/18
26 State Warranty Enforcement Laws
Laws in many states permit owners
to obtain a replacement vehicle or a
refund of the purchase price under
certain circumstances. The
provisions of these laws vary from
state to state. To the extent allowed
by state law, Chevrolet requires that
you first provide us with written
notification of any service difficulty
you have experienced so that we
have an opportunity to make any
needed repairs before you are
eligible for the remedies provided by
these laws. The address for written
notification, is inCustomer
Assistance Offices 029.
Page 32 of 42
Chevrolet Low Cab Forward Limited Warranty and Owner Assistance
Information (GMNA-Localizing-U.S.-12404512) - 2019 - crc - 2/7/18
Warranty Information for California Only 27
California Civil Code Section
1793.2(d) requires that, if GM or its
representatives are unable to repair
a new motor vehicle to conform to
the vehicle's applicable express
warranties after a reasonable
number of attempts, GM shall either
replace the new motor vehicle or
reimburse the buyer the amount
paid or payable by the buyer.
California Civil Code Section
1793.22(b) creates a presumption
that GM has had a reasonable
number of attempts to conform the
vehicle to its applicable express
warranties if, within 18 months from
delivery to the buyer or 18,000 miles
on the vehicle's odometer,
whichever occurs first, one or more
of the following occurs:
.The same nonconformity results
in a condition that is likely to
cause death or serious bodily
injury if the vehicle is driven
AND the nonconformity has
been subject to repair two or
more times by GM or its agents
AND the buyer or lessee has directly notified GM of the need
for the repair of the
nonconformity.
. The same nonconformity has
been subject to repair four or
more times by GM or its agents
AND the buyer has notified GM
of the need for the repair of the
nonconformity.
. The vehicle is out of service by
reason of repair nonconformities
by GM or its agents for a
cumulative total of more than
30 calendar days after delivery
of the vehicle to the buyer.
NOTICE TO GENERAL MOTORS
AS REQUIRED ABOVE SHALL BE
SENT TO THE FOLLOWING
ADDRESS:
General Motors LLC
P.O. Box 33170
Detroit, MI 48232-5170
When you make an inquiry, you will
need to give the year, model, and
mileage of your vehicle and
your VIN.
Page 33 of 42
Chevrolet Low Cab Forward Limited Warranty and Owner Assistance
Information (GMNA-Localizing-U.S.-12404512) - 2019 - crc - 2/7/18
28 Special Coverage Adjustment Programs Beyond the Warranty Period
Chevrolet is proud of the protection
afforded by its warranty coverages.
In order to achieve maximum
customer satisfaction, there may be
times when Chevrolet will establish
a special coverage adjustment
program to pay all or part of the cost
of certain repairs not covered by the
warranty or to reimburse certain
repair expenses you may have
incurred. Check with your Chevrolet
dealer or call the Chevrolet
Customer Assistance Center to
determine whether any special
coverage adjustment program is
applicable to your vehicle.
When you make an inquiry, you will
need to give the year, model, and
mileage of your vehicle and
your VIN.
Page 34 of 42
Chevrolet Low Cab Forward Limited Warranty and Owner Assistance
Information (GMNA-Localizing-U.S.-12404512) - 2019 - crc - 2/7/18
Customer Assistance Offices 29
Chevrolet encourages customers to
call the toll-free telephone number
for assistance. However, if you wish
to write or e-mail Chevrolet, refer to
the address below.
United States
Chevrolet Customer Assistance
Center
P.O. Box 33170
Detroit, MI 48232-5170
www.Chevrolet.com
1-800-862-4389
1-800-833-2438 (For Text
Telephone devices (TTYs))
Roadside Assistance:
1-888-899-1327
Page 35 of 42
Chevrolet Low Cab Forward Limited Warranty and Owner Assistance
Information (GMNA-Localizing-U.S.-12404512) - 2019 - crc - 2/7/18
30 Customer Assistance for Text Telephone (TTY) Users
To assist customers who are deaf or
hard of hearing and who use Text
Telephones (TTYs), Chevrolet has
TTY equipment available at its
Customer Assistance Center and
Roadside Assistance Center.
The TTY for the Chevrolet Customer
Assistance Center is:
1-800-833-2438 in the United States
The TTY for the Chevrolet Roadside
Assistance Center is:
1-888-889-2438 in the U.S.
Page 36 of 42
Chevrolet Low Cab Forward Limited Warranty and Owner Assistance
Information (GMNA-Localizing-U.S.-12404512) - 2019 - crc - 2/7/18
Roadside Assistance Program 31
Chevrolet is proud to offer the
response, security, and convenience
of Chevrolet's 24-hour Roadside
Assistance Program for commercial
vehicles. Coverage is provided for
the duration of the Limited
Powertrain Warranty. Consult your
dealer or refer to your Owner's
Manual for details. The Chevrolet
Roadside Assistance Center for
commercial vehicles can be reached
by calling 1-888-899-1327.
Roadside Assistance is not part of
or included in the coverage provided
by the New Vehicle Limited
Warranty. General Motors Company
reserve the right to make any
changes or discontinue the
Roadside Assistance program at
any time without notification.
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Chevrolet Low Cab Forward Limited Warranty and Owner Assistance
Information (GMNA-Localizing-U.S.-12404512) - 2019 - crc - 2/7/18
32
2NOTES
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Chevrolet Low Cab Forward Limited Warranty and Owner Assistance
Information (GMNA-Localizing-U.S.-12404512) - 2019 - crc - 2/7/18
33
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Chevrolet Low Cab Forward Limited Warranty and Owner Assistance
Information (GMNA-Localizing-U.S.-12404512) - 2019 - crc - 2/7/18
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Chevrolet Low Cab Forward Limited Warranty and Owner Assistance
Information (GMNA-Localizing-U.S.-12404512) - 2019 - crc - 2/7/18
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