service CHEVROLET LOW CAB FORWARD 2019 Owners Manual

Chevrolet Low Cab Forward 5.2L Diesel Engine 4500/5500 Series (GMNA-
Localizing-U.S.-12407814) - 2019 - crc - 12/13/17
368 Customer Information
of your transportation needs, your
dealer can help minimize your
inconvenience.
If the vehicle cannot be scheduled
into the service department
immediately, keep driving it until it
can be scheduled for service,
unless, of course, the problem is
safety related. If it is, please call
your dealership, let them know this,
and ask for instructions.
If your dealer requests you to bring
the vehicle for service, you are
urged to do so as early in the work
day as possible to allow for
same-day repair.
Collision Damage Repair
If the vehicle is involved in a
collision and it is damaged, have the
damage repaired by a qualified
technician using the proper
equipment and quality replacement
parts. Poorly performed collision
repairs diminish the vehicle resale
value, and safety performance can
be compromised in subsequent
collisions.
Collision Parts
Genuine GM Collision parts are new
parts made with the same materials
and construction methods as the
parts with which the vehicle was
originally built. Genuine GM
Collision parts are the best choice to
ensure that the vehicle's designed
appearance, durability, and safety
are preserved. The use of Genuine
GM parts can help maintain the GM
New Vehicle Limited Warranty.
Recycled original equipment parts
may also be used for repair. These
parts are typically removed from
vehicles that were total losses in
prior crashes. In most cases, the
parts being recycled are from
undamaged sections of the vehicle.
A recycled original equipment GM
part may be an acceptable choice to
maintain the vehicle's originally
designed appearance and safety
performance; however, the history of
these parts is not known. Such parts
are not covered by the GM New
Vehicle Limited Warranty, and any
related failures are not covered by
that warranty.Aftermarket collision parts are also
available. These are made by
companies other than GM and may
not have been tested for the vehicle.
As a result, these parts may fit
poorly, exhibit premature durability/
corrosion problems, and may not
perform properly in subsequent
collisions. Aftermarket parts are not
covered by the GM New Vehicle
Limited Warranty, and any vehicle
failure related to such parts is not
covered by that warranty.
Repair Facility
GM also recommends that you
choose a collision repair facility that
meets your needs before you ever
need collision repairs. Your dealer
may have a collision repair center
with GM-trained technicians and
state-of-the-art equipment, or be
able to recommend a collision repair
center that has GM-trained
technicians and comparable
equipment.

Chevrolet Low Cab Forward 5.2L Diesel Engine 4500/5500 Series (GMNA-
Localizing-U.S.-12407814) - 2019 - crc - 12/13/17
Customer Information 369
Insuring the Vehicle
Protect your investment in the GM
vehicle with comprehensive and
collision insurance coverage. There
are significant differences in the
quality of coverage afforded by
various insurance policy terms.
Many insurance policies provide
reduced protection to the GM
vehicle by limiting compensation for
damage repairs through the use of
aftermarket collision parts. Some
insurance companies will not
specify aftermarket collision parts.
When purchasing insurance, we
recommend that you ensure that the
vehicle will be repaired with GM
original equipment collision parts.
If such insurance coverage is not
available from your current
insurance carrier, consider switching
to another insurance carrier.
If the vehicle is leased, the leasing
company may require you to have
insurance that ensures repairs with
Genuine GM Original Equipment
Manufacturer (OEM) parts or
Genuine Manufacturer replacementparts. Read the lease carefully, as
you may be charged at the end of
the lease for poor quality repairs.
If a Crash Occurs
If there has been an injury, call
emergency services for help. Do not
leave the scene of a crash until all
matters have been taken care of.
Move the vehicle only if its position
puts you in danger, or you are
instructed to move it by a police
officer.
Give only the necessary information
to police and other parties involved
in the crash.
For emergency towing see
Roadside Assistance Program
0
367.
Gather the following information:
. Driver name, address, and
telephone number.
. Driver license number.
. Owner name, address, and
telephone number.
. Vehicle license plate number. .
Vehicle make, model, and
model year.
. Vehicle Identification
Number (VIN).
. Insurance company and policy
number.
. General description of the
damage to the other vehicle.
Choose a reputable repair facility
that uses quality replacement parts.
See “Collision Parts” earlier in this
section.
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends
that you take an active role in its
repair. If you have a pre-determined
repair facility of choice, take the
vehicle there, or have it towed there.
Specify to the facility that any
required replacement collision parts
be original equipment parts, either
new Genuine GM parts or recycled
original GM parts. Remember,
recycled parts will not be covered by
the GM vehicle warranty.

Chevrolet Low Cab Forward 5.2L Diesel Engine 4500/5500 Series (GMNA-
Localizing-U.S.-12407814) - 2019 - crc - 12/13/17
370 Customer Information
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits,
your insurance company may
initially value the repair using
aftermarket parts. Discuss this with
the repair professional, and insist on
Genuine GM parts. Remember,
if the vehicle is leased, you may be
obligated to have the vehicle
repaired with Genuine GM parts,
even if your insurance coverage
does not pay the full cost.
If another party's insurance
company is paying for the repairs,
you are not obligated to accept a
repair valuation based on that
insurance company's collision policy
repair limits, as you have no
contractual limits with that company.
In such cases, you can have control
of the repair and parts choices as
long as the cost stays within
reasonable limits.Publication Ordering
Information
Service Manuals
Service manuals have the diagnosis
and repair information on the
engine, transmission, axle,
suspension, brakes, electrical
system, steering system, body, etc.
Customer Literature
Owner’s manuals are written
specifically for owners and are
intended to provide basic
operational information about the
vehicle. The owner ’s manual
includes the Maintenance Schedule
for all models.
Customer literature publications
available for purchase include
owner ’s manuals, warranty
manuals, infotainment manuals, and
portfolios. Portfolios include an
owner ’s manual, warranty manual,
infotainment manual, if applicable,
and zip lock bag or pouch.
Current and Past Models
Service manuals and customer
literature are available for many
current and past model year GM
vehicles.
To order, call 1-800-551-4123
Monday–Friday, 8:00 a.m.–6:00 p.m.
eastern time
For credit card orders only (VISA,
MasterCard, or Discover), see
Helm, Inc. at: www.helminc.com.
To order by mail, write to:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
Make checks payable in U.S. funds.
Radio Frequency
Statement
This vehicle has systems that
operate on a radio frequency that
complies with Part 15 of the Federal
Communications Commission (FCC)
rules.

Chevrolet Low Cab Forward 5.2L Diesel Engine 4500/5500 Series (GMNA-
Localizing-U.S.-12407814) - 2019 - crc - 12/13/17
Customer Information 371
Operation is subject to the following
two conditions:1. The device may not cause harmful interference.
2. The device must accept any interference received, including
interference that may cause
undesired operation of the
device.
Changes or modifications to any of
these systems by other than an
authorized service facility could void
authorization to use this equipment.Reporting Safety
Defects
Reporting Safety Defects
to the United States
Government
If you believe that your vehicle
has a defect which could cause
a crash or could cause injury or
death, you should immediately
inform the National Highway
Traffic Safety Administration
(NHTSA) in addition to notifying
General Motors.
If NHTSA receives similar
complaints, it may open an
investigation, and if it finds that
a safety defect exists in a group
of vehicles, it may order a recall
and remedy campaign.
However, NHTSA cannot
become involved in individual
problems between you, your
dealer, or General Motors. To contact NHTSA, you may call
the Vehicle Safety Hotline
toll-free at 1-888-327-4236 (TTY:
1-800-424-9153); go to
http://
www.safercar.gov; or write to:
Administrator, NHTSA
1200 New Jersey Avenue, S.E.
Washington, D.C. 20590
You can also obtain other
information about motor vehicle
safety from http://
www.safercar.gov
.
Reporting Safety Defects
to General Motors
In addition to notifying NHTSA in a
situation like this, notify General
Motors.
Call 1-800-862-4389, or write:
Chevrolet Motor Division
Chevrolet Customer Assistance
Center
P.O. Box 33170
Detroit, MI 48232-5170

Chevrolet Low Cab Forward 5.2L Diesel Engine 4500/5500 Series (GMNA-
Localizing-U.S.-12407814) - 2019 - crc - 12/13/17
372 Customer Information
Vehicle Data
Recording and
Privacy
Your vehicle, like other modern
motor vehicles, has a number of
sophisticated computer systems that
monitor and control several aspects
of the vehicle performance. Your
vehicle uses onboard vehicle
computers to monitor emission
control components to optimize fuel
economy and to provide anti-lock
braking and to help the driver
control the vehicle in difficult driving
situations. These computers and
your vehicle's Data Recording
Module (DRM) also store
information about the performance
and status of certain systems in
your vehicle including the engine,
throttle, and braking systems.
General Motors and its affiliates, as
well as service and repair facilities
may access or download and share
this information via a direct
connection to your vehicle in order
to diagnose and repair problems
and properly service the vehicle.GM and its affiliates may also
download and retrieve stored
information from your vehicle for
motor vehicle research and
development, safety and vehicle
improvement purposes.

Chevrolet Low Cab Forward 5.2L Diesel Engine 4500/5500 Series (GMNA-
Localizing-U.S.-12407814) - 2019 - crc - 12/13/17
Index 377
Lamps (cont'd)License Plate . . . . . . . . . . . . . . . . . 286
Malfunction Indicator (Check
Engine) . . . . . . . . . . . . . . . . . . . . . . . 73
Roofmarker . . . . . . . . . . . . . . . . . . . 284
Sidemarker . . . . . . . . . . . . . . . . . . . 284
Lap Belt . . . . . . . . . . . . . . . . . . . . . . . . . 48
Lighting Illumination Control . . . . . . . . . . . . . 95
Lights Antilock Brake System(ABS) Warning . . . . . . . . . . . . . . . . 76
Automatic Transmission Fluid Temperature . . . . . . . . . . . . . 78
Battery Warning . . . . . . . . . . . . . . . . 73
Brake System Warning . . . . . . . . . 74
Check Engine (Malfunction Indicator) . . . . . . . . . . . . . . . . . . . . . . 73
Cruise Control . . . . . . . . . . . . . . . . . . 82
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . . . 81
Diesel Exhaust Fluid (DEF) . . . . . 80
Engine Oil Level Indicator . . . . . . 79
Engine Oil Pressure . . . . . . . . . . . . 79
Engine Shutdown Warning . . . . . 80
Exhaust Brake . . . . . . . . . . . . . . . . . . 77
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 93
High-Beam On . . . . . . . . . . . . . . . . . . 81 Lights (cont'd)
High/Low Beam Changer . . . . . . . 93
Idle Shutdown . . . . . . . . . . . . . . . . . . 80
Overdrive Off . . . . . . . . . . . . . . . . . . . 78
Reduced Engine Power . . . . . . . . 81
Seat Belt Reminders . . . . . . . . . . . . 72
Service Transmission
Warning . . . . . . . . . . . . . . . . . . . . . . . 77
Service Vehicle Soon . . . . . . . . . . . 74
Wait to Start . . . . . . . . . . . . . . . . . . . . 79
Loading the Vehicle . . . . . . . . . . . . . . 58
Locks Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Power Door . . . . . . . . . . . . . . . . . . . . . 33
M
Maintenance and CareAdditional . . . . . . . . . . . . . . . . . . . . . 346
Maintenance Schedule . . . . . . . . . 327
Recommended Fluids andLubricants . . . . . . . . . . . . . . . . . . . 349
Malfunction Indicator Lamp . . . . . . 73
Messages Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . 86
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Heated . . . . . . . . . . . . . . . . . . . . . . . . . 34
N
New Vehicle Break-In . . . . . . . . . . . 165
Noise Control System . . . . . . . . . . 272
O
Odometer . . . . . . . . . . . . . . . . . . . . . . . . 70Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Oil Engine . . . . . . . . . . . . . . . . . . . . . . . . 245
Pressure Light . . . . . . . . . . . . . . . . . . 79
Online Owner Center . . . . . . . . . . . 365
Operating Temperature . . . . . . . . . 171
Outlets
Power . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Overdrive Off . . . . . . . . . . . . . . . . . . . 215
Overdrive Off Light . . . . . . . . . . . . . . 78
Overheating, Engine . . . . . . . . . . . . 259
Owner Checks and Services . . . . 340
P
Parking
Brake . . . . . . . . . . . . . . . . . . . . . . . . . 220
Over Things That Burn . . . . . . . 176
Passenger Compartment Air Filter . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Pedals . . . . . . . . . . . . . . . . . . . . . . . . . . 166
Perchlorate Materials Requirements, California . . . . . . 240

Chevrolet Low Cab Forward 5.2L Diesel Engine 4500/5500 Series (GMNA-
Localizing-U.S.-12407814) - 2019 - crc - 12/13/17
378 Index
PhoneBluetooth . . . . . . . . . . . . . . . . . . . . . 121
Port USB . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Power Door Locks . . . . . . . . . . . . . . . . . . . . . 33
Outlets . . . . . . . . . . . . . . . . . . . . . . . . . 67
Reduced Engine Light . . . . . . . . . . 81
Steering Fluid . . . . . . . . . . . . . . . . . 262
Windows . . . . . . . . . . . . . . . . . . . . . . . 35
Power Take-Off (PTO) . . . . . . . . . . 237
Pregnancy, Using Seat Belts . . . . 47
Privacy
Vehicle Data Recording . . . . . . . 372
Proposition 65 Warning,
California . . . . . . . . . . . .240, 269, 311,
Back Cover
Publication Ordering Information . . . . . . . . . . . . . . . . . . . . 370
R
Radio Frequency Statement . . . . 370
Radio Reception . . . . . . . . . . . . . . . . 101
RadiosAM-FM Radio . . . . . . . . . . . . . . . . . . . 97 Rear Axle . . . . . . . . . . . . . . . . . . 271, 272
Rear Seats . . . . . . . . . . . . . . . . . . . . . . 42
Rear Storage . . . . . . . . . . . . . . . . . . . . 57
Recommended Fluids and
Lubricants . . . . . . . . . . . . . . . . . . . . . 349
Reduced Engine Power Light . . . . 81
Reimbursement Program, GM Mobility . . . . . . . . . . . . . . . . . . . 366
Remote Keyless Entry (RKE) System . . . . . . . . . . . . . . . . . . . . . . . . . 26
Replacement Parts
Maintenance . . . . . . . . . . . . . . . . . . 351
Reporting Safety Defects General Motors . . . . . . . . . . . . . . . 371
U.S. Government . . . . . . . . . . . . . 371
Roads
Driving, Wet . . . . . . . . . . . . . . . . . . 149
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . . . . 367
Roofmarker Lamps . . . . . . . . . . . . . 284
Rotation, Tires . . . . . . . . . . . . . . . . . . 307
Routing, Engine Drive Belt . . . . . . 363
Running out of Fuel . . . . . . . . . . . . . 233
Running the Vehicle While Parked . . . . . . . . . . . . . . . . . . . . . . . . 179
S
Safety Defects Reporting
General Motors . . . . . . . . . . . . . . . 371
U.S. Government . . . . . . . . . . . . . 371
Safety System Check . . . . . . . . . . . . 49
Scheduling Appointments . . . . . . . 367
Seat Belts . . . . . . . . . . . . . . . . . . . . . . . 43
Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Extender . . . . . . . . . . . . . . . . . . . . . . . . 49
Lap Belt . . . . . . . . . . . . . . . . . . . . . . . . 48
Reminders . . . . . . . . . . . . . . . . . . . . . . 72
Three-Point . . . . . . . . . . . . . . . . . . . . . 45
Use During Pregnancy . . . . . . . . . . 47
Seats
Position, Front . . . . . . . . . . . . . . . . . . 38
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Security Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . 33
Selector Lever . . . . . . . . . . . . . . . . . . 214
Service . . . . . . . . . . . . . . . . . . . . . . . . . 136
Accessories andModifications . . . . . . . . . . . . . . . . 240
Climate Control System . . . . . . . 131
Doing Your Own Work . . . . . . . . 241
Scheduling Appointments . . . . . 367
Transmission Warning Light . . . . 77
Vehicle Soon Light . . . . . . . . . . . . . . 74

Chevrolet Low Cab Forward 5.2L Diesel Engine 4500/5500 Series (GMNA-
Localizing-U.S.-12407814) - 2019 - crc - 12/13/17
Index 379
Shift Lock Control FunctionCheck, Automatic
Transmission . . . . . . . . . . . . . . . . . . 274
Shopping Bag Hooks . . . . . . . . . . . . 57
Sidemarker Lamps . . . . . . . . . . . . . 284
Signals, Turn and Lane-Change . . . . . . . . . . . . . . . . . . 94
Specifications and Capacities . . . . . . . . . . . . . . . . . . . . . 357
Speedometer . . . . . . . . . . . . . . . . . . . . 70
Starting and Stopping the Vehicle . . . . . . . . . . . . . . . . . . . . . . . . 168
Steering . . . . . . . . . . . . . . . . . . . . . . . . 149 Fluid, Power . . . . . . . . . . . . . . . . . . 262
Wheel Adjustment . . . . . . . . . . . . . . 65
Stoplamps and Back-up Lamps
Bulb Replacement . . . . . . . . . . . . 286
Storage Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Storage Areas Glove Box . . . . . . . . . . . . . . . . . . . . . . 55
Information on Loading the
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . 58
Instrument Panel . . . . . . . . . . . . . . . 55
Storage Compartments . . . . . . . . . . 54
Stuck Vehicle . . . . . . . . . . . . . . . . . . . 153 Sun Visors . . . . . . . . . . . . . . . . . . . . . . . 37
System
Noise Control . . . . . . . . . . . . . . . . . 272
T
Tachometer . . . . . . . . . . . . . . . . . . . . . . 71
TaillampsBulb Replacement . . . . . . . . . . . . 286
Temperature, Operating . . . . . . . . 171
Text Telephone (TTY) Users . . . . 365
Three-Point Seat Belt . . . . . . . . . . . . 45
Tires If a Tire Goes Flat . . . . . . . . . . . . 310
Pressure . . . . . . . . . . . . . . . . . . . . . . 307
Rotation . . . . . . . . . . . . . . . . . . . . . . 307
Tires and Wheels . . . . . . . . . . . . . . . 295
Towing Vehicle . . . . . . . . . . . . . . . . . . . . . . . 315
Trademarks and License Agreements . . . . . . . . . . . . . . . . . . . 129
Transmission
Automatic . . . . . . . . . . . . . . . . . . . . . 205
Fluid, Automatic . . . . . . . . . . . . . . 251
Overdrive Off, Automatic . . . . . . 215
Service Warning Light . . . . . . . . . . 77
Trip Odometer . . . . . . . . . . . . . . . . . . . 70 Turn and Lane-Change
Signals . . . . . . . . . . . . . . . . . . . . . . . . . 94
Turn Signal Bulb Replacement . . . . . . . . . . . . 286U
USB Port . . . . . . . . . . . . . . . . . . . . . . . 109
Using This Manual . . . . . . . . . . . . . . . . 3
V
VehicleControl . . . . . . . . . . . . . . . . . . . . . . . 139
Getting In and Out . . . . . . . . . . . . . . 29
Identification Number (VIN) . . . 353
Messages . . . . . . . . . . . . . . . . . . . . . . 86
Security . . . . . . . . . . . . . . . . . . . . . . . . 33
Service Soon Light . . . . . . . . . . . . . 74
Starting and Stopping . . . . . . . . . 168
Towing . . . . . . . . . . . . . . . . . . . . . . . . 315
Vehicle Care Tire Pressure . . . . . . . . . . . . . . . . . 307
Vehicle Data Recording and
Privacy . . . . . . . . . . . . . . . . . . . . . . . . 372
Ventilation, Air . . . . . . . . . . . . . . . . . . 134
Visors . . . . . . . . . . . . . . . . . . . . . . . . . . . 37