towing CHEVROLET LOW CAB FORWARD 2020 Owner's Manual

Chevrolet Low Cab Forward 5.2L Diesel Engine 4500 HD/XD/5500 HD/XD
Owner Manual (GMNA-Localizing-U.S.-13337621) - 2020 - crc - 12/5/18
4 Introduction
No. Description1 Cab tilt instruction
2 Automatic transmission fluid
level
3 VIN, weight rating, and
Greenhouse Gas (GHG)
emissions
4 NO STEP instruction
5 Certified clean idle label
6 Towing
7 Vehicle noise emission
control information
8 ID plate
9 Engine cooling
10 Fan blade Crew cab model

Chevrolet Low Cab Forward 5.2L Diesel Engine 4500 HD/XD/5500 HD/XD
Owner Manual (GMNA-Localizing-U.S.-13337621) - 2020 - crc - 12/5/18
Introduction 5
No. Description1 Vehicle noise emission
control information
2 VIN, weight rating, and
Greenhouse Gas (GHG)
emissions
3 NO STEP instruction
4 Engine oil level
5 Engine oil level notice
6 Certified clean idle label
7 Towing
8 Engine cooling
9 Fan blade
10 Automatic transmission fluid
level
11 ID plate
12 Power steering fluid
13 Power steering fluid
14 Engine coolant level
15 Starting aids All models

Chevrolet Low Cab Forward 5.2L Diesel Engine 4500 HD/XD/5500 HD/XD
Owner Manual (GMNA-Localizing-U.S.-13337621) - 2020 - crc - 12/5/18
30 Seats and Restraints
Passenger’s SeatCenter Seat
You can tip the seatback forward if
you pull forward the lever at the side
of the seatback. Normally, you
should keep the seatback in the
raised position.
Rear Seats
Rear Seats (Crew
Cab Only)
Do not remove the seat cushion
except when taking out or stowing
onboard tools.
{Warning
Do not drive with the seat cushion
removed. The seat would not be
stable, which could lead to an
accident. You and others could be
seriously injured.

Chevrolet Low Cab Forward 5.2L Diesel Engine 4500 HD/XD/5500 HD/XD
Owner Manual (GMNA-Localizing-U.S.-13337621) - 2020 - crc - 12/5/18
62 Instruments and Controls
If this light comes on intermittently
or continuously while driving,
service is required. Even if the
vehicle is drivable and does not
require towing, see your dealer as
soon as possible. Continued driving
without having the system serviced
could cause damage to the
emission control system. It could
also affect fuel economy and
drivability.
Service Vehicle Soon
Light
This light comes on briefly when the
engine control switch is in the ON
position, but the engine is not
running, as a check to show the
light is working. It should go out
when the engine is started.If the light stays on, or comes on
while driving, the vehicle control
system may be malfunctioning. Take
the vehicle to your dealer for service
as soon as possible.
Brake System Warning
Light (Parking Brake
Light)
This light should come on briefly
when the engine control switch is
turned to the ON position, and then
should go out after the engine is
started.
Brake System Warning Light
If the light remains on after engine
start up or comes on during
operation of the vehicle, it means
that there is something wrong with
part of the brake system.The brake system warning light
comes on while the engine is
running (after startup) in the
following situations:
.
Drop in the level of brake fluid
(due to brake lining wear or fluid
leakage).
. Abnormality in the charging
system (such as an alternator
malfunction or loose or split
fan belt).
. Abnormality in the anti-lock
brake system (ABS) and
Electronic Braking force
Distribution (EBD) functions.
(The ABS warning light and
brake system warning light will
illuminate at the same time.) See
Antilock Brake System (ABS)
Warning Light 064.
To serve as a reminder, the light
should stay on when the parking
brake is not fully released, and the
engine control switch is on. Have
the system repaired if the light does
not come on when it should. If this

Chevrolet Low Cab Forward 5.2L Diesel Engine 4500 HD/XD/5500 HD/XD
Owner Manual (GMNA-Localizing-U.S.-13337621) - 2020 - crc - 12/5/18
Vehicle Care 229
Vehicle Care
General Information
General Information . . . . . . . . . . 230
California Proposition65 Warning . . . . . . . . . . . . . . . . . 230
California Perchlorate Materials Requirements . . . . . 230
Accessories and Modifications . . . . . . . . . . . . . . . . 230
Vehicle Checks
Doing Your OwnService Work . . . . . . . . . . . . . . . 231
Cab Tilting . . . . . . . . . . . . . . . . . . . . 233
Engine Compartment Overview . . . . . . . . . . . . . . . . . . . . 234
Engine Cover . . . . . . . . . . . . . . . . . 235
Engine Oil . . . . . . . . . . . . . . . . . . . . 235
Automatic Transmission Fluid . . . . . . . . . . . . . . . . . . . . . . . . 241
Engine Air Cleaner/Filter . . . . . . 243
Engine Coolant . . . . . . . . . . . . . . . 243
Engine Overheating . . . . . . . . . . 249
Power Steering Fluid . . . . . . . . . 252
Washer Fluid . . . . . . . . . . . . . . . . . 252
Brakes . . . . . . . . . . . . . . . . . . . . . . . 253
Brake Fluid . . . . . . . . . . . . . . . . . . . 258
Battery - North America . . . . . . 259 Fuel Filter . . . . . . . . . . . . . . . . . . . . 260
Rear Axle (Gear Oil Viscosity
Chart) . . . . . . . . . . . . . . . . . . . . . . . 261
Rear Axle (Oil Level Check) . . . . . . . . . . . . . . . . . . . . . . 262
Noise Control System . . . . . . . . 262
Automatic Transmission Shift Lock Control Function
Check . . . . . . . . . . . . . . . . . . . . . . . 264
Wiper Blade Replacement . . . . 265
Headlamp Aiming
Headlamp Aiming . . . . . . . . . . . . 267
Bulb Replacement
Bulb Replacement . . . . . . . . . . . . 267
Headlamps and Front Turn Signal . . . . . . . . . . . . . . . . . . . . . . . 270
Roofmarker Lamps . . . . . . . . . . . 274
Sidemarker Lamps (Including Turn Signal and Cornering
Lamps) . . . . . . . . . . . . . . . . . . . . . . 274
Taillamps, Turn Signal, Stoplamps, and Back-Up
Lamps . . . . . . . . . . . . . . . . . . . . . . 276
License Plate Lamp . . . . . . . . . . 276
Interior Lamps . . . . . . . . . . . . . . . . 277
Electrical System
Electrical System Overload . . . 277
Wheels and Tires
Wheels and Tires . . . . . . . . . . . . . 285
Tire Pressure . . . . . . . . . . . . . . . . . 297
Tire Rotation . . . . . . . . . . . . . . . . . 297
If a Tire Goes Flat . . . . . . . . . . . . 300
Jump Starting
Jump Starting - North America . . . . . . . . . . . . . . . . . . . . . 301
Towing the Vehicle
Towing the Vehicle . . . . . . . . . . . 305
Appearance Care
Exterior Care . . . . . . . . . . . . . . . . . 307
Interior Care . . . . . . . . . . . . . . . . . . 313

Chevrolet Low Cab Forward 5.2L Diesel Engine 4500 HD/XD/5500 HD/XD
Owner Manual (GMNA-Localizing-U.S.-13337621) - 2020 - crc - 12/5/18
Vehicle Care 305
Towing the Vehicle
Consult your dealer or a
professional towing service if the
disabled vehicle must be towed.
Proper equipment must be used to
prevent damage to vehicles during
any towing. State and local laws
which apply to vehicles in tow must
be followed. Vehicles should not be
towed at speeds in excess of
88 km/h (55 mph).
Connect to the main structural parts
of the vehicle. Do not attach to
bumpers, tow hooks or brackets.
Use only equipment designed for
this purpose. Follow the instructions
of the wrecker manufacturer.
A safety chain system must
be used.
The procedures below must be
followed when towing to prevent
possible damage.Front End Towing (Front Wheels
Off Ground)
To prepare a disabled vehicle for
front end towing with front wheels
raised off the ground, the following
steps are necessary:
.
Block the rear wheels of the
disabled vehicle.
. Disconnect the driveshaft at the
rear axle. Secure the driveshaft
to the frame or crossmember.
When towing, disconnect the
driveshaft at the rear axle to ensure
the transmission is not damaged.
The rear end of the driveshaft must
be disconnected and safely secured
if the 80 km (50 mi) or 48 km/h
(30 mph) is exceeded.
If there is damage or suspected
damage to the rear axle, remove the
axle shafts. Cover the hub openings
to prevent the loss of lubricant or
entry of dirt or foreign objects.
Place a 10 cm (4 in) wood beam
against the towing guide behind the
bumper. (If no 10 cm (4 in) is
available, then remove the bumper.) Ensure towing chains do not come
into contact with the horns or the
bumper. (If towing chains contact
the bumper, then remove the
bumper.)
1. Horns
2. Bumper
After Towing
After towing the vehicle, block the
rear wheels and install axle shafts
or driveshaft.
Apply the parking brake before
disconnecting from the towing
vehicle.

Chevrolet Low Cab Forward 5.2L Diesel Engine 4500 HD/XD/5500 HD/XD
Owner Manual (GMNA-Localizing-U.S.-13337621) - 2020 - crc - 12/5/18
306 Vehicle Care
Front End Towing (All Wheels On
the Ground)
Your vehicle may be towed on all
wheels provided the steering is
operable. Remember that power
steering and brakes will not have
power assist. There must be a tow
bar installed between the tow
vehicle and the disabled vehicle.
Towing with all wheels on theground
1. Bumper
2. Tow Hook
3. Front Axle
4. Towing Guide
5. Towing Chain
To prepare a disabled vehicle for
front end towing with all wheels on
the ground, the following steps are
necessary:
.Block the rear wheels of the
disabled vehicle.
. Disconnect the driveshaft at the
rear axle. Secure the driveshaft
to the frame or crossmember.
When towing, disconnect the
driveshaft at the rear axle to ensure
the transmission is not damaged.
The rear end of the driveshaft must
be disconnected and safely secured
if the 80 km (50 mi) or 48 km/h
(30 mph) is exceeded.
Provide wood blocking to prevent
towing chains and bar from coming
into contact with the bumper.
If there is damage or suspected
damage to the rear axle, remove the
axle shafts.
Cover the hub openings to prevent
the loss of lubricant or entry of dirt
or foreign objects. After Towing
After towing the vehicle, block the
rear wheels and install axle shafts
or driveshaft.
Apply the parking brake before
disconnecting from the towing
vehicle. Check and fill rear axle with
oil, if required.
Rear End Towing
When towing a vehicle with rear
wheels raised, secure the steering
wheel to maintain straight-ahead
position. Make certain that the front
axle is not loaded beyond the front
axle gross axle weight rating
(GAWR) as indicated on the
vehicle's VIN and weight rating
plate.
Special Towing Instructions
1. All state and local laws regarding such items as
warning signals, night
illumination, speed, etc., must
be followed.
2. Safety chains must be used.

Chevrolet Low Cab Forward 5.2L Diesel Engine 4500 HD/XD/5500 HD/XD
Owner Manual (GMNA-Localizing-U.S.-13337621) - 2020 - crc - 12/5/18
Vehicle Care 307
3. No vehicle should ever betowed over 88 km/h (55 mph).
4. Loose or protruding parts of damaged vehicles should be
secured prior to moving.
5. A safety chain system completely independent of the
primary lifting and towing
attachment must be used.
6. Operators should refrain from going under a vehicle which is
being lifted by the towing
equipment unless the vehicle is
adequately supported by safety
stands.
7. No towing operation which for any reason jeopardizes the
safety of the wrecker operator
or any bystanders or other
motorists should be attempted.Appearance Care
Exterior Care
Exterior Finish
The paint finish on your vehicle
provides beauty, depth of color,
gloss retention and durability.
While cleaning the vehicle, do not
grip the roof marker lights to prevent
damage or water leakage.
Washing
The best way to preserve your
vehicle's finish is to keep it clean by
washing it often.
Wash the vehicle in lukewarm or
cold water. Do not use hot water or
wash your vehicle in the direct rays
of the sun. Do not use strong soap
or chemical detergents. All cleaning
agents should be flushed promptly
from the surface and not allowed to
dry on the finish.
These vehicles are designed to
operate under normal environmental
conditions to withstand natural
elements. However, unusual conditions such as high-pressure
car washers may cause water to
enter inside the vehicle. If the
vehicle is operated with foreign
material adhering to the exterior,
this material may react chemically
with paint, resulting in staining,
discoloration, rusting or corrosion of
components. Also, the material may
become trapped within mechanical
components, adversely affecting
their functions or forming an
aerodynamic resistance. In the
following cases, therefore, the
vehicle must be washed and all
foreign matter removed.
.
When soot, iron powder, dead
bugs, bird droppings, tree sap or
oily matter from coal tar and
smoke has adhered to painted
surfaces.
. When the vehicle has been
driven in coastal areas.
. When the vehicle has been
driven on roads where road
chemicals have been applied.
. When a large amount of mud or
dirt has adhered to the exterior.

Chevrolet Low Cab Forward 5.2L Diesel Engine 4500 HD/XD/5500 HD/XD
Owner Manual (GMNA-Localizing-U.S.-13337621) - 2020 - crc - 12/5/18
Service and Maintenance 319
.Frequent short trips of less than
16 kilometers (10 miles) in sub-
freezing temperatures
. Frequent and extended low-
speed engine operation (door-
to- door deliveries, stop- and- go
traffic, etc.)
. Driving on unpaved roads with
heavy dust
. Towing a trailer
Power Take Off (PTO) and
Extended Idle Use
When the vehicle is used with the
PTO equipment or used in a way
that requires extended idle time,
one hour of use shall be deemed
the same as 33 miles. See Driver
Information Center (DIC) 070 for
hourmeter.
Preventive Maintenance
As any mechanical device operates,
a certain amount of wear occurs.
The amount of wear depends on
certain variables –type and method
of operation and the schedule of
maintenance. These variables may be emphasized as critical to
malfunction but each is dependent
upon the other. For example, if a
vehicle is repeatedly overloaded,
driven at excessive speed or
improperly shifted, no schedule of
maintenance can prevent
malfunction. Also, if a preventive
maintenance schedule is not
followed, or is improperly carried
out, no amount of correct vehicle
operation will prevent malfunction.
If vehicle application, operation and
preventive maintenance schedules
and procedures are followed and
properly carried out, the life of the
vehicle will be greatly extended.
For example, regular attention to the
engine oil is essential. The oil level
must be periodically checked and oil
added whenever needed. Also, the
oil should be changed at the
intervals specified with the proper
quality and viscosity of oil. If your
engine should run excessively low
on oil or if the oil has lost its
lubricating qualities because of old
age, serious engine damage could
occur.
Maintenance Schedule Table
Letters Used to Indicate
Maintenance Service Types
I :
Inspect then clean, repair or
replace as necessary
A : Adjust
R : Replace
T : Tighten to the specified torque
L : Lubricate
C : Clean

Chevrolet Low Cab Forward 5.2L Diesel Engine 4500 HD/XD/5500 HD/XD
Owner Manual (GMNA-Localizing-U.S.-13337621) - 2020 - crc - 12/5/18
Customer Information 359
Coverage
Services are provided for the
duration of the vehicle’s powertrain
warranty.
Anyone driving the vehicle is
covered.
Roadside Assistance is not a part of
the New Vehicle Limited Warranty.
General Motors North America and
Chevrolet reserve the right to make
any changes or discontinue the
Roadside Assistance program at
any time without notification.
General Motors North America and
Chevrolet reserve the right to limit
services or payment to an owner or
driver if they decide the claims are
made too often, or the same type of
claim is made many times.
Services Provided
.Emergency Tow from a Public
Road or Highway: Tow to the
nearest Chevrolet dealer for
warranty service, or if the vehicle
was in a crash and cannot be driven. Assistance is not given
when the vehicle is stuck in the
sand, mud, or snow.
Services Not Included in
Roadside Assistance
.
Impound towing caused by
violation of any laws.
. Legal fines.
. Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.
Service is not provided if a vehicle
is in an area that is not accessible
to the service vehicle or is not a
regularly traveled or maintained
public road, which includes ice and
winter roads. Off-road use is not
covered.
Scheduling Service
Appointments
When the vehicle requires warranty
service, contact your dealer and
request an appointment. By
scheduling a service appointment
and advising the service consultant of your transportation needs, your
dealer can help minimize your
inconvenience.
If the vehicle cannot be scheduled
into the service department
immediately, keep driving it until it
can be scheduled for service,
unless, of course, the problem is
safety related. If it is, please call
your dealership, let them know this,
and ask for instructions.
If your dealer requests you to bring
the vehicle for service, you are
urged to do so as early in the work
day as possible to allow for
same-day repair.
Collision Damage Repair
If the vehicle is involved in a
collision and it is damaged, have the
damage repaired by a qualified
technician using the proper
equipment and quality replacement
parts. Poorly performed collision
repairs diminish the vehicle resale
value, and safety performance can
be compromised in subsequent
collisions.