service CHEVROLET MALIBU 2021 Owner's Manual

Chevrolet Malibu Owner Manual (GMNA-Localizing-U.S./Canada-
14584249) - 2021 - CRC - 11/9/20
Contents
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Keys, Doors, and Windows . . . . . . . . . . . . . . . 6
Seats and Restraints . . . . . . . . . . . . . . . . . . . . . 27
Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Instruments and Controls . . . . . . . . . . . . . . . . 74
Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Infotainment System . . . . . . . . . . . . . . . . . . . 110
Climate Controls . . . . . . . . . . . . . . . . . . . . . . . . 164
Driving and Operating . . . . . . . . . . . . . . . . . . 172
Vehicle Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227
Service and Maintenance . . . . . . . . . . . . . . . 303
Technical Data . . . . . . . . . . . . . . . . . . . . . . . . . . 316
Customer Information . . . . . . . . . . . . . . . . . . 320
Reporting Safety Defects . . . . . . . . . . . . . . . 328
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 331
Connected Services . . . . . . . . . . . . . . . . . . . . . 336
Index . . . . . . . . . . . . . . . . . . . . . . . . . . 339
Introduction
The names, logos, emblems, slogans, vehicle
model names, and vehicle body designs
appearing in this manual including, but not
limited to, GM, the GM logo, CHEVROLET,
the CHEVROLET Emblem, MALIBU, and the
MALIBU Emblem are trademarks and/or
service marks of General Motors LLC, its
subsidiaries, affiliates, or licensors.
For vehicles first sold in Canada, substitute
the name“General Motors of Canada
Company” for Chevrolet Motor Division
wherever it appears in this manual.
This manual describes features that may or
may not be on the vehicle because of
optional equipment that was not purchased
on the vehicle, model variants, country
specifications, features/applications that may not be available in your region, or changes
subsequent to the printing of this owner’s
manual.
Refer to the purchase documentation
relating to your specific vehicle to confirm
the features.
Keep this manual in the vehicle for quick
reference.Canadian Vehicle Owners
A French language manual can be obtained
from your dealer, at www.helminc.com,
or from:
Propriétaires Canadiens
On peut obtenir un exemplaire de ce guide
en français auprès du concessionnaire ou à
l'adresse suivante:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
USA
Litho in U.S.A.
Part No. 84523389 B Second Printing©2020 General Motors LLC. All Rights Reserved.

Chevrolet Malibu Owner Manual (GMNA-Localizing-U.S./Canada-
14584249) - 2021 - CRC - 11/9/20
2 Introduction
Using this Manual
To quickly locate information about the
vehicle, use the Index in the back of the
manual. It is an alphabetical list of what is
in the manual and the page number where
it can be found.
Danger, Warning, and Caution
Warning messages found on vehicle labels
and in this manual describe hazards and
what to do to avoid or reduce them.
{Danger
Danger indicates a hazard with a high
level of risk which will result in serious
injury or death.
{Warning
Warning indicates a hazard that could
result in injury or death.
Caution
Caution indicates a hazard that could
result in property or vehicle damage.
A circle with a slash through it is a safety
symbol which means“Do not,” “Do not do
this,” or“Do not let this happen.”
Symbols
The vehicle has components and labels that
use symbols instead of text. Symbols are
shown along with the text describing the
operation or information relating to a
specific component, control, message, gauge,
or indicator.
M:Shown when the owner’s manual has
additional instructions or information.
*: Shown when the service manual has
additional instructions or information.
0: Shown when there is more information
on another page — “see page.” Vehicle Symbol Chart
Here are some additional symbols that may
be found on the vehicle and what they
mean. See the features in this manual for
information.
u:
Air Conditioning System
G:Air Conditioning Refrigerant Oil
9:Airbag Readiness Light
!:Antilock Brake System (ABS)
$:Brake System Warning Light
9:Dispose of Used Components Properly
P:Do Not Apply High Pressure Water
B:Engine Coolant Temperature
_:Flame/Fire Prohibited
H: Flammable
[:Forward Collision Alert
R:Fuse Block Cover Lock Location
+:Fuses
j:ISOFIX/LATCH System Child Restraints

Chevrolet Malibu Owner Manual (GMNA-Localizing-U.S./Canada-
14584249) - 2021 - CRC - 11/9/20
Keys, Doors, and Windows 7
The key that is part of the Remote Keyless
Entry (RKE) transmitter can be used for all
locks.
To remove the key, press the button near
the bottom of the transmitter, and pull the
key out. Never pull the key out without
pressing the button.
If it becomes difficult to turn the key,
inspect the key blade for debris.
See your dealer if a new key is needed.
If locked out of the vehicle, seeRoadside
Assistance Program 0323.
With an active OnStar or connected service
plan, an OnStar Advisor may remotely
unlock the vehicle. See OnStar Overview
0 331.
Remote Keyless Entry (RKE)
System
See Radio Frequency Statement 0328.
If there is a decrease in the Remote Keyless
Entry (RKE) operating range:
.Check the distance. The transmitter may
be too far from the vehicle.
.Check the location. Other vehicles or
objects may be blocking the signal.
.Check the transmitter's battery. See
“Battery Replacement” later in this
section.
.If the transmitter is still not working
correctly, see your dealer or a qualified
technician for service.
Remote Keyless Entry (RKE)
System Operation
The Keyless Access system allows for vehicle
entry when the Remote Keyless Entry (RKE)
transmitter is within 1 m (3 ft). See “Keyless
Access Operation” following.
The transmitter functions may work up to
60 m (197 ft) away from the vehicle.
Other conditions can impact the
performance of the transmitter. See Remote
Keyless Entry (RKE) System 07.
With Remote Start Shown

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Keys, Doors, and Windows 21
transmitter will start the vehicle. If the
transmitter is ever damaged, you may not
be able to start your vehicle.
When trying to start the vehicle, the
security light comes on briefly when the
ignition is turned on.
If the vehicle does not start and the security
light stays on, there is a problem with the
system. Turn the vehicle off and try again.
If the RKE transmitter appears to be
undamaged, try another transmitter,
or place the transmitter in the transmitter
pocket. See“Starting the Vehicle with a Low
Transmitter Battery” underRemote Keyless
Entry (RKE) System Operation 07.
If the vehicle does not start with the other
transmitter or when the transmitter is in the
transmitter pocket, the vehicle needs service.
See your dealer who can service the
theft-deterrent system and have a new
transmitter programmed to the vehicle.
Do not leave the key or device that disarms
or deactivates the theft-deterrent system in
the vehicle.Exterior Mirrors
Convex Mirrors
{Warning
A convex mirror can make things, like
other vehicles, look farther away than
they really are. If you cut too sharply
into the right lane, you could hit a
vehicle on the right. Check the inside
mirror or glance over your shoulder
before changing lanes.
The passenger side mirror is convex shaped.
A convex mirror's surface is curved so more
can be seen from the driver seat.
Power Mirrors
To adjust the mirrors: 1. Press
}or|to select the driver or
passenger side mirror. The indicator light
will illuminate.
2. Press the arrows on the control pad to move the mirror in the desired direction.
3. Adjust each outside mirror so that a little of the vehicle and the area behind it can
be seen.
4. Press
}or|again to deselect the
mirror.

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50 Seats and Restraints
include airbag modules and possibly other
parts. The service manual for the vehicle
covers the need to replace other parts.
.The vehicle has a crash sensing and
diagnostic module which records
information after a crash. SeeVehicle
Data Recording and Privacy 0329 and
Event Data Recorders 0330.
.Let only qualified technicians work on the
airbag systems. Improper service can
mean that an airbag system will not work
properly. See your dealer for service.
Passenger Sensing System
The vehicle has a passenger sensing system
for the front outboard passenger position.
The passenger airbag status indicator will
light on the overhead console when the
vehicle is started.
The words ON and OFF, and the symbols for
on and off, will be visible during the system
check. When the system check is complete, either the word ON or OFF, and the symbol
for on or off, will be visible. See
Passenger
Airbag Status Indicator 086.
The passenger sensing system turns off the
front outboard passenger frontal airbag and
knee airbag under certain conditions. No
other airbag is affected by the passenger
sensing system.
The passenger sensing system works with
sensors that are part of the front outboard
passenger seat and seat belt. The sensors
are designed to detect the presence of a
properly seated occupant and determine if
the front outboard passenger frontal airbag
and knee airbag should be allowed to inflate
or not.
According to accident statistics, children are
safer when properly secured in a rear seat
in the correct child restraint for their weight
and size.
Whenever possible, children age 12 and
under should be secured in a rear seating
position.
Never put a rear-facing child seat in the
front. This is because the risk to the
rear-facing child is so great, if the airbag
inflates.
{Warning
A child in a rear-facing child restraint can
be seriously injured or killed if the
passenger frontal airbag inflates. This is
because the back of the rear-facing child
restraint would be very close to the
inflating airbag. A child in a
forward-facing child restraint can be
seriously injured or killed if the passenger
frontal airbag inflates and the passenger
seat is in a forward position.
Even if the passenger sensing system has
turned off the front outboard passenger
airbag(s), no system is fail-safe. No one
can guarantee that an airbag will not
deploy under some unusual circumstance,
even though the airbag(s) are off.
Never put a rear-facing child restraint in
the front seat, even if the airbag is off.
If securing a forward-facing child restraint
in the front outboard passenger seat,
always move the seat as far back as it
will go. It is better to secure child
restraints in the rear seat. Consider using
another vehicle to transport the child
when a rear seat is not available.

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Seats and Restraints 51
The passenger sensing system is designed to
turn off the front outboard passenger
frontal airbag and knee airbag if:
.The front outboard passenger seat is
unoccupied.
.The system determines that an infant is
present in a child restraint.
.A front outboard passenger takes his/her
weight off of the seat for a period
of time.
.There is a critical problem with the airbag
system or the passenger sensing system.
When the passenger sensing system has
turned off the front outboard passenger
frontal airbag and knee airbag, the OFF
indicator will light and stay lit as a reminder
that the airbags are off. See Passenger
Airbag Status Indicator 086.
The passenger sensing system is designed to
turn on the front outboard passenger frontal
airbag and knee airbag anytime the system
senses that a person of adult size is sitting
properly in the front outboard passenger
seat. When the passenger sensing system
has allowed the airbag(s) to be enabled, the
ON indicator will light and stay lit as a
reminder that the airbag(s) are active. For some children, including children in child
restraints and for very small adults, the
passenger sensing system may or may not
turn off the front outboard passenger
frontal airbag and knee airbag, depending
upon the person's seating posture and body
build. Everyone in the vehicle who has
outgrown child restraints should wear a seat
belt properly
—whether or not there is an
airbag for that person.{Warning
If the airbag readiness light ever comes
on and stays on, it means that
something may be wrong with the airbag
system. To help avoid injury to yourself
or others, have the vehicle serviced right
away. See Airbag Readiness Light 085
for more information, including important
safety information.
If the On Indicator Is Lit for a Child
Restraint
The passenger sensing system is designed to
turn off the front outboard passenger
frontal airbag and knee airbag if the system
determines that an infant is present in a
child restraint. If a child restraint has been
installed and the ON indicator is lit: 1. Turn the vehicle off.
2. Remove the child restraint from the
vehicle.
3. Remove any additional items from the seat such as blankets, cushions, seat
covers, seat heaters, or seat massagers.
4. Reinstall the child restraint following the directions provided by the child restraint
manufacturer and refer to Securing Child
Restraints (With the Seat Belt in the
Front Seat) 068 or
Securing Child Restraints (With the Seat
Belt in the Rear Seat) 067.
Make sure the seat belt retractor is
locked by pulling the shoulder belt all
the way out of the retractor when
installing the child restraint, even if the
child restraint is equipped with a seat
belt lock-off. When the retractor lock is
set, the belt can be tightened but not
pulled out of the retractor.
5. If, after reinstalling the child restraint and restarting the vehicle, the ON
indicator is still lit, turn the vehicle off.
Then slightly recline the vehicle seatback
and adjust the seat cushion,
if adjustable, to make sure that the
vehicle seatback is not pushing the child
restraint into the seat cushion.

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Seats and Restraints 53
A thick layer of additional material, such as
a blanket or cushion, or aftermarket
equipment such as seat covers, seat heaters,
and seat massagers can affect how well the
passenger sensing system operates. We
recommend that you not use seat covers or
other aftermarket equipment except when
approved by GM for your specific vehicle.
SeeAdding Equipment to the
Airbag-Equipped Vehicle 053 for more
information about modifications that can
affect how the system operates.
The ON indicator may be lit if an object,
such as a briefcase, handbag, grocery bag,
laptop, or other electronic device is put on
an unoccupied seat. If this is not desired
remove the object from the seat.
{Warning
Stowing articles under the passenger seat
or between the passenger seat cushion
and seatback may interfere with the
proper operation of the passenger
sensing system.
Servicing the Airbag-Equipped
Vehicle
Airbags affect how the vehicle should be
serviced. There are parts of the airbag
system in several places around the vehicle.
Your dealer and the service manual have
information about servicing the vehicle and
the airbag system. To purchase a service
manual, see Publication Ordering
Information 0327.
{Warning
For up to 10 seconds after the vehicle is
turned off and the 12‐volt battery is
disconnected, an airbag can still inflate
during improper service. You can be
injured if you are close to an airbag
when it inflates. Avoid yellow connectors.
They are probably part of the airbag
system. Be sure to follow proper service
procedures, and make sure the person
performing work for you is qualified to
do so.
Adding Equipment to the
Airbag-Equipped Vehicle
Adding accessories that change the vehicle's
frame, bumper system, height, front end,
or side sheet metal may keep the airbag
system from working properly.
The operation of the airbag system can also
be affected by changing, including
improperly repairing or replacing, any parts
of the following:
.Airbag system, including airbag modules,
front or side impact sensors, sensing and
diagnostic module, or airbag wiring
.Front seats, including stitching, seams or
zippers
.Seat belts
.Steering wheel, instrument panel,
overhead console, ceiling trim, or pillar
garnish trim
.Inner door seals, including speakers
Your dealer and the service manual have
information about the location of the airbag
modules and sensors, sensing and diagnostic
module, and airbag wiring along with the
proper replacement procedures.

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54 Seats and Restraints
In addition, the vehicle has a passenger
sensing system for the front outboard
passenger position, which includes sensors
that are part of the passenger seat. The
passenger sensing system may not operate
properly if the original seat trim is replaced
with non-GM covers, upholstery, or trim; or
with GM covers, upholstery, or trim
designed for a different vehicle. Any object,
such as an aftermarket seat heater or a
comfort-enhancing pad or device, installed
under or on top of the seat fabric, could
also interfere with the operation of the
passenger sensing system. This could either
prevent proper deployment of the passenger
airbag(s) or prevent the passenger sensing
system from properly turning off the
passenger airbag(s). SeePassenger Sensing
System 050.
If the vehicle has rollover roof-rail airbags,
see Different Size Tires and Wheels 0275 for
additional important information.
If the vehicle must be modified because you
have a disability and have questions about
whether the modifications will affect the
vehicle's airbag system, or if you have
questions about whether the airbag system will be affected if the vehicle is modified for
any other reason, call Customer Assistance.
See
Customer Assistance Offices 0322.
Airbag System Check
The airbag system does not need regularly
scheduled maintenance or replacement.
Make sure the airbag readiness light is
working. See Airbag Readiness Light 085.
Caution
If an airbag covering is damaged, opened,
or broken, the airbag may not work
properly. Do not open or break the airbag
coverings. If there are any opened or
broken airbag coverings, have the airbag
covering and/or airbag module replaced.
For the location of the airbags, see Where
Are the Airbags? 046. See your dealer
for service.
Replacing Airbag System Parts
after a Crash
{Warning
A crash can damage the airbag systems
in the vehicle. A damaged airbag system
may not properly protect you and your
passenger(s) in a crash, resulting in
serious injury or even death. To help
make sure the airbag systems are
working properly after a crash, have
them inspected and any necessary
replacements made as soon as possible.
If an airbag inflates, you will need to
replace airbag system parts. See your dealer
for service.
If the airbag readiness light stays on after
the vehicle is started or comes on when you
are driving, the airbag system may not work
properly. Have the vehicle serviced right
away. See Airbag Readiness Light 085.

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74 Instruments and Controls
Instruments and Controls
Controls
Steering Wheel Adjustment . . . . . . . . . . . . . 75
Steering Wheel Controls . . . . . . . . . . . . . . . . 75
Heated Steering Wheel . . . . . . . . . . . . . . . . . 75
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Windshield Wiper/Washer . . . . . . . . . . . . . . 75
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Power Outlets . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Wireless Charging . . . . . . . . . . . . . . . . . . . . . . 78
Warning Lights, Gauges, and Indicators
Warning Lights, Gauges, andIndicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Instrument Cluster . . . . . . . . . . . . . . . . . . . . . 80
Speedometer . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Odometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Trip Odometer . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Tachometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Fuel Gauge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Engine Coolant Temperature Gauge . . . . 84
Voltmeter Gauge (Uplevel Cluster Only) . . . . . . . . . . . . . . . . . . . . . . . . . 84
Seat Belt Reminders . . . . . . . . . . . . . . . . . . . . 85
Airbag Readiness Light . . . . . . . . . . . . . . . . . 85
Passenger Airbag Status Indicator . . . . . . 86
Charging System Light . . . . . . . . . . . . . . . . . 86
Malfunction Indicator Lamp (Check Engine Light) . . . . . . . . . . . . . . . . . . . . . . . . . 87 Brake System Warning Light . . . . . . . . . . . 88
Electric Parking Brake Light . . . . . . . . . . . . . 89
Service Electric Parking Brake Light . . . . . 89
Antilock Brake System (ABS) Warning
Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Lane Keep Assist (LKA) Light . . . . . . . . . . . 90
Vehicle Ahead Indicator . . . . . . . . . . . . . . . . 90
Pedestrian Ahead Indicator . . . . . . . . . . . . . 90
Traction Off Light . . . . . . . . . . . . . . . . . . . . . . 90
StabiliTrak OFF Light . . . . . . . . . . . . . . . . . . . . 91
Traction Control System (TCS)/StabiliTrak Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Engine Coolant Temperature Warning Light (Uplevel Only) . . . . . . . . . . . . . . . . . . 91
Tire Pressure Light . . . . . . . . . . . . . . . . . . . . . . 92
Engine Oil Pressure Light . . . . . . . . . . . . . . . 92
Low Fuel Warning Light . . . . . . . . . . . . . . . . 92
Security Light . . . . . . . . . . . . . . . . . . . . . . . . . . 93
High-Beam On Light . . . . . . . . . . . . . . . . . . . . 93
Lamps On Reminder . . . . . . . . . . . . . . . . . . . . 93
Cruise Control Light . . . . . . . . . . . . . . . . . . . . 93
Door Ajar Light (Uplevel) . . . . . . . . . . . . . . . 94
Information Displays
Driver Information Center (DIC) (Base Level) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Driver Information Center (DIC) (Uplevel) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Vehicle Messages
Vehicle Messages . . . . . . . . . . . . . . . . . . . . . . 99
Engine Power Messages . . . . . . . . . . . . . . . . 99
Vehicle Speed Messages . . . . . . . . . . . . . . . 100
Vehicle Personalization
Vehicle Personalization . . . . . . . . . . . . . . . . 100

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80 Instruments and Controls
(INCLUDING, BUT NOT LIMITED TO,
PROCUREMENT OF SUBSTITUTE GOODS OR
SERVICES; LOSS OF USE, DATA, OR PROFITS;
OR BUSINESS INTERRUPTION) HOWEVER
CAUSED AND ON ANY THEORY OF LIABILITY,
WHETHER IN CONTRACT, STRICT LIABILITY, OR
TORT (INCLUDING NEGLIGENCE OR
OTHERWISE) ARISING IN ANY WAY OUT OF
THE USE OF THIS SOFTWARE, EVEN IF
ADVISED OF THE POSSIBILITY OF SUCH
DAMAGE.
Warning Lights, Gauges, and
Indicators
Warning lights and gauges can signal that
something is wrong before it becomes
serious enough to cause an expensive repair
or replacement. Paying attention to the
warning lights and gauges could prevent
injury.
Some warning lights come on briefly when
the engine is started to indicate they are
working. When one of the warning lights
comes on and stays on while driving,
or when one of the gauges shows there
may be a problem, check the section that
explains what to do. Waiting to do repairs
can be costly and even dangerous.
Instrument Cluster
English Base Level Shown, Metric Similar
1.Tachometer 083
2. Fuel Gauge 083
3. Engine Coolant Temperature Gauge
084
4. Speedometer 082 5.
Driver Information Center (DIC) (Base
Level) 094 or
Driver Information Center (DIC)
(Uplevel) 096