phone CHEVROLET OPTRA 5 2006 1.G User Guide

Roadside Assistance Program
As the owner of a new Chevrolet vehicle, you are
automatically enrolled in the Chevrolet Roadside
Assistance program. This value-added service is
intended to provide you with peace of mind as you drive
in the city or travel the open road. Call Chevrolet’s
Roadside Assistance at1-800-CHEV-USA,
(1-800-243-8872)24 hours a day, 365 days a year to
speak with a Chevrolet Roadside Assistance
representative.
We will provide the following services during the
Bumper-to-Bumper warranty period, at no expense
to you:
•Fuel Delivery:Delivery of enough fuel
($5 maximum) for the customer to get to the
nearest service station.
•Lock-out Service (identication required):
Replacement keys or locksmith service will
be covered at no charge if you are unable to gain
entry into your vehicle. Delivery of the replacement
key will be covered within 10 miles (16 km).
•Emergency Tow:Tow to the nearest dealership for
warranty service or in the event of a
vehicle-disabling accident. Assistance provided
when the vehicle is mired in sand, mud, or snow.
•Flat Tire Change:Installation of a spare tire will be
covered at no charge. The customer is responsible
for the repair or replacement of the tire if not
covered by a warrantable failure.
•Jump Start:No-start occurrences which require a
battery jump start will be covered at no charge.
•Dealer Locator Service
In many instances, mechanical failures are covered
under Chevrolet’s Bumper-to-Bumper warranty.
However, when other services are utilized, our Roadside
Assistance Representatives will explain any payment
obligations you might incur.
For prompt and efficient assistance when calling, please
provide the following to the Roadside Assistance
Representative:
•Your name, home address, and home telephone
number.
•Telephone number of your location.
•Location of the vehicle.
•Model, year, color, and license plate number.
•Mileage, Vehicle Identification Number (VIN), and
delivery date of the vehicle.
•Description of the problem.
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While we hope you never have the occasion to use our
service, it is added security while traveling for you
and your family. Remember, we are only a phone call
away. Chevrolet Roadside Assistance:
1-800-CHEV-USA (1-800-243-8872), text telephone
(TTY) users, call1-888-889-2438.
Chevrolet reserves the right to limit services or
reimbursement to an owner or driver when, in
Chevrolet’s judgement, the claims become excessive
in frequency or type of occurrence.
Roadside Assistance is not part of or included in the
coverage provided by the New Vehicle Limited Warranty.
Chevrolet reserves the right to make any changes or
discontinue the Roadside Assistance program at
any time without notification.
Canadian Roadside Assistance
Vehicles purchased in Canada have an extensive
roadside assistance program accessible from anywhere
in Canada or the United States. Please refer to the
Warranty and Owner Assistance Information book.
Courtesy Transportation
To enhance your ownership experience, we and our
participating dealers are proud to offer Courtesy
Transportation, a customer support program for new
vehicles.
The Courtesy Transportation program is offered to
customers in conjunction with the Bumper-to-Bumper
coverage provided by the New Vehicle Limited Warranty.
Several transportation options are available when
warranty repairs are required. This will reduce your
inconvenience during warranty repairs.
Scheduling Service Appointments
When your vehicle requires warranty service, you should
contact your dealer and request an appointment. By
scheduling a service appointment and advising
your service consultant of your transportation needs,
your dealer can help minimize your inconvenience.
If your vehicle cannot be scheduled into the service
department immediately, keep driving it until it can be
scheduled for service, unless, of course, the problem is
safety-related. If it is, please call your dealership, let
them know this, and ask for instructions.
If the dealer requests that you simply drop the vehicle off
for service, you are urged to do so as early in the work
day as possible to allow for the same day repair.
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If an Accident Occurs
Here is what to do if you are involved in an accident.
•Try to relax and then check to make sure you
are all right. If you are uninjured, make sure that no
one else in your vehicle, or the other vehicle, is
injured.
•If there has been an injury, call 911 for help. Do not
leave the scene of an accident until all matters
have been taken care of. Move your vehicle only if
its position puts you in danger or you are
instructed to move it by a police officer.
•Give only the necessary and requested information
to police and other parties involved in the accident.
Do not discuss your personal condition, mental frame
of mind, or anything unrelated to the accident. This
will help guard against post-accident legal action.
•If you need roadside assistance, call GM Roadside
Assistance. SeeRoadside Assistance Program on
page 7-6for more information.
•If your vehicle cannot be driven, know where the
towing service will be taking it. Get a card from the
tow truck operator or write down the driver’s name,
the service’s name, and the phone number.
•Remove any valuables from your vehicle before it is
towed away. Make sure this includes your insurance
information and registration if you keep these items
in your vehicle.
•Gather the important information you will need from
the other driver. Things like name, address, phone
number, driver’s license number, vehicle license
plate, vehicle make, model and model year, Vehicle
Identification Number (VIN), insurance company and
policy number, and a general description of the
damage to the other vehicle.
•If possible, call your insurance company from the
scene of the accident. They will walk you through the
information they will need. If they ask for a police
report, phone or go to the police department
headquarters the next day and you can get a copy of
the report for a nominal fee. In some states with “no
fault” insurance laws, a report may not be necessary.
This is especially true if there are no injuries and both
vehicles are driveable.
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Charging System Light....................................3-33
Check
Engine Light...............................................3-37
Checking Things Under the Hood......................5-10
Chemical Paint Spotting...................................5-80
Child Restraints
Child Restraint Systems...............................1-33
Infants and Young Children...........................1-30
Lower Anchors and Tethers for Children..........1-39
Older Children.............................................1-28
Securing a Child Restraint in a Rear Seat
Position..................................................1-46
Securing a Child Restraint in the Right
Front Seat Position...................................1-48
Where to Put the Restraint...........................1-38
Cigarette Lighter.............................................3-20
Cleaning
Aluminum Wheels........................................5-78
Exterior Lamps/Lenses.................................5-77
Fabric/Carpet..............................................5-75
Finish Care.................................................5-77
Inside of Your Vehicle..................................5-74
Instrument Panel, Vinyl, and Other Plastic
Surfaces.................................................5-76
Leather......................................................5-76
Tires..........................................................5-79Cleaning (cont.)
Underbody Maintenance...............................5-79
Washing Your Vehicle...................................5-77
Weatherstrips..............................................5-76
Windshield and Wiper Blades........................5-78
Climate Control System...................................3-22
Air Filter, Passenger Compartment.................3-26
Outlet Adjustment........................................3-25
Clock............................................................3-21
Clutch, Hydraulic.............................................5-19
Collision Damage Repair..................................7-10
Compact Spare Tire........................................5-73
Control of a Vehicle.......................................... 4-5
Convenience Net............................................2-36
Coolant
Engine Temperature Gage............................3-36
Heater, Engine............................................2-19
Surge Tank Pressure Cap.............................5-23
Cooling System..............................................5-24
Cruise Control................................................3-13
Cruise Control Light........................................3-41
Cupholder(s)..................................................2-34
Customer Assistance Information
Courtesy Transportation.................................. 7-7
Customer Assistance for Text Telephone (TTY)
Users....................................................... 7-4
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