phone CHEVROLET OPTRA 5 2006 1.G Owners Manual

Servicing Your Airbag-Equipped
Vehicle
Airbags affect how your vehicle should be serviced.
There are parts of the airbag system in several places
around your vehicle. You do not want the system to
inflate while someone is working on your vehicle. Your
dealer and the service manual have information
about servicing your vehicle and the airbag system. To
purchase a service manual, seeService Publications
Ordering Information on page 7-15.
{CAUTION:
For up to 10 seconds after the ignition key is
turned off and the battery is disconnected, an
airbag can still inate during improper service.
You can be injured if you are close to an
airbag when it inates. Avoid yellow
connectors. They are probably part of the
airbag system. Be sure to follow proper
service procedures, and make sure the person
performing work for you is qualied to do so.
The airbag system does not need regular maintenance.
Adding Equipment to Your
Airbag-Equipped Vehicle
Q:Is there anything I might add to the front or
sides of the vehicle that could keep the
airbags from working properly?
A:Yes. If you add things that change your vehicle’s
frame, bumper system, front end or side sheet
metal or height, they may keep the airbag system
from working properly. Also, the airbag system may
not work properly if you relocate any of the airbag
sensors. If you have any questions about this,
you should contact Customer Assistance before you
modify your vehicle. The phone numbers and
addresses for Customer Assistance are in Step Two
of the Customer Satisfaction Procedure in this
manual. SeeCustomer Satisfaction Procedure on
page 7-2.
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Q:Because I have a disability, I have to get my
vehicle modied. How can I nd out whether
this will affect my airbag system?
A:Changing or moving any parts of the front seats,
safety belts, the airbag sensing and diagnostic
module (located under the right front passenger’s
seat), or the instrument panel can affect the
operation of the airbag system. If you have
questions, call Customer Assistance. The phone
numbers and addresses for Customer Assistance
are in Step Two of the Customer Satisfaction
Procedure in this manual. SeeCustomer
Satisfaction Procedure on page 7-2.
Restraint System Check
Checking the Restraint Systems
Now and then, make sure the safety belt reminder light
and all your belts, buckles, latch plates, retractors
and anchorages are working properly. Look for any other
loose or damaged safety belt system parts. If you see
anything that might keep a safety belt system from doing
its job, have it repaired.
Torn or frayed safety belts may not protect you in a
crash. They can rip apart under impact forces. If a belt
is torn or frayed, get a new one right away.
Also look for any opened or broken airbag covers, and
have them repaired or replaced. (The airbag system
does not need regular maintenance.)
Notice:If you damage the covering for the driver’s
or the right front passenger’s frontal airbag, or
an airbag covering (if equipped) on a seatback, the
airbag may not work properly. You may have to
replace the airbag module in the steering wheel,
both the airbag module and the instrument panel for
the right front passenger’s frontal airbag, or both
the airbag module and the seatback for seating
positions with a side impact airbag (if equipped.) Do
not open or break the airbag coverings.
1-65

Map Lamps
Your vehicle may have map lamps. To turn a lamp on,
press the button next to it. Press the button again to
turn it off.
Accessory Power Outlet(s)
Accessory power outlets can be used to connect
auxiliary electrical equipment such as a cellular
telephone or CB radio.
One accessory power outlet is located on the front of
the center console below the front ashtray. For
wagon models, there may be another outlet in the rear
luggage compartment on the driver’s side.
To use the outlet, remove the protective cap. When not
in use, always cover the outlet with the protective
cap. The accessory power outlet is operational when
the ignition is turned to ACC or ON.
Notice:Leaving electrical equipment on for
extended periods will drain the battery. Always turn
off electrical equipment when not in use and do
not plug in equipment that exceeds the maximum
amperage rating. Uplevel shown, Base similar
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Here are some ways in which you can help avoid
distraction while driving.
While your vehicle is parked:
•Familiarize yourself with all of its controls.
•Familiarize yourself with its operation.
•Set up your audio system by presetting your
favorite radio stations, setting the tone, and
adjusting the speakers. Then, when driving
conditions permit, you can tune to your favorite
radio stations using the presets and steering wheel
controls (if equipped).
Notice:Before adding any sound equipment to
your vehicle, such as an audio system, CD player,
CB radio, mobile telephone, or two-way radio, make
sure that it can be added by checking with your
dealer. Also, check federal rules covering mobile
radio and telephone units. If sound equipment can
be added, it is very important to do it properly.
Added sound equipment may interfere with
the operation of your vehicle’s engine, radio, or
other systems, and even damage them. Your
vehicle’s systems may interfere with the operation
of sound equipment that has been added.
Radio with CD (Single Display, Base
Level)
Playing the Radio
ON/OFF:Press this knob to turn the system on and off.
VOL (Volume):Turn this knob to increase or to
decrease the volume.
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SEEK:Press and release this button within 0.5 seconds
to go to the next preset station.
Press and hold this button for longer than 0.5 seconds to
go to the next radio station. The radio will only seek
stations with a strong signal that are in the selected band.
When playing a CD, press and release this button within
0.5 seconds to go to the next track. Press and hold this
button for longer than 0.5 seconds to fast forward through
the tracks.
)VOLUME(:Press the solid circle on the left-side
of VOLUME to increase the volume. Press the open
circle on the right-side of VOLUME to decrease
the volume.
Radio Reception
You may experience frequency interference and static
during normal radio reception if items such as cellphone
chargers, vehicle convenience accessories, and
external electronic devices are plugged into the
accessory power outlet. If there is interference or static,
unplug the item from the accessory power outlet.
AM
The range for most AM stations is greater than for FM,
especially at night. The longer range can cause
station frequencies to interfere with each other. For
better radio reception, most AM radio stations will boost
the power levels during the day, and then reduce
these levels during the night. Static can also occur when
things like storms and power lines interfere with radio
reception. When this happens, try reducing the treble on
your radio.
FM Stereo
FM stereo will give the best sound, but FM signals will
reach only about 10 to 40 miles (16 to 65 km). Tall
buildings or hills can interfere with FM signals, causing
the sound to fade in and out.
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Hydroplaning
Hydroplaning is dangerous. So much water can build up
under your tires that they can actually ride on the
water. This can happen if the road is wet enough and
you are going fast enough. When your vehicle is
hydroplaning, it has little or no contact with the road.
Hydroplaning does not happen often. But it can if your
tires do not have much tread or if the pressure in
one or more is low. It can happen if a lot of water is
standing on the road. If you can see reflections
from trees, telephone poles, or other vehicles, and
raindrops dimple the water’s surface, there could be
hydroplaning.
Hydroplaning usually happens at higher speeds. There
just is not a hard and fast rule about hydroplaning.
The best advice is to slow down when it is raining.
Driving Through Deep Standing Water
Notice:If you drive too quickly through deep
puddles or standing water, water can come in
through your engine’s air intake and badly damage
your engine. Never drive through water that is
slightly lower than the underbody of your vehicle. If
you cannot avoid deep puddles or standing water,
drive through them very slowly.
Driving Through Flowing Water
{CAUTION:
Flowing or rushing water creates strong forces.
If you try to drive through owing water, as you
might at a low water crossing, your vehicle can
be carried away. As little as six inches of
owing water can carry away a smaller vehicle.
If this happens, you and other vehicle
occupants could drown. Do not ignore police
warning signs, and otherwise be very cautious
about trying to drive through owing water.
Some Other Rainy Weather Tips
•Besides slowing down, allow some extra following
distance. And be especially careful when you pass
another vehicle. Allow yourself more clear room
ahead, and be prepared to have your view restricted
by road spray.
•Have good tires with proper tread depth. SeeTires
on page 5-50.
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Customer Assistance and Information...............7-2
Customer Satisfaction Procedure......................7-2
Online Owner Center......................................7-3
Customer Assistance for Text Telephone (TTY)
Users........................................................7-4
Customer Assistance Offices............................7-4
GM Mobility Reimbursement Program................7-5
Roadside Assistance Program..........................7-6
Courtesy Transportation...................................7-7
Vehicle Data Collection and Event Data
Recorders..................................................7-9
Collision Damage Repair................................7-10Reporting Safety Defects................................7-14
Reporting Safety Defects to the United
States Government....................................7-14
Reporting Safety Defects to the Canadian
Government..............................................7-14
Reporting Safety Defects to General Motors.....7-15
Service Publications Ordering Information.........7-15
Section 7 Customer Assistance and Information
7-1

STEP THREE:Both General Motors and your dealer are
committed to making sure you are completely satisfied
with your new vehicle. However, if you continue to remain
unsatisfied after following the procedure outlined in Steps
One and Two, you should file with the BBB Auto Line
Program to enforce any additional rights you may have.
Canadian owners refer to your Warranty and Owner
Assistance Information booklet for information on the
Canadian Motor Vehicle Arbitration Plan (CAMVAP).
The BBB Auto Line Program is an out of court program
administered by the Council of Better Business Bureaus
to settle automotive disputes regarding vehicle repairs or
the interpretation of the New Vehicle Limited Warranty.
Although you may be required to resort to this informal
dispute resolution program prior to filing a court action,
use of the program is free of charge and your case will
generally be heard within 40 days. If you do not agree
with the decision given in your case, you may reject it and
proceed with any other venue for relief available to you.
You may contact the BBB Auto Line Program using the
toll-free telephone number or write them at the following
address:
BBB Auto Line Program
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1838
Telephone: 1-800-955-5100This program is available in all 50 states and the District
of Columbia. Eligibility is limited by vehicle age,
mileage, and other factors. General Motors reserves the
right to change eligibility limitations and/or discontinue
its participation in this program.
Online Owner Center
The Owner Center is a resource for your GM ownership
needs. Specific vehicle information can be found in
one place.
The Online Owner Center allows you to:
•Get e-mail service reminders.
•Access information about your specific vehicle,
including tips and videos and an electronic
version of this owner’s manual (United States only).
•Keep track of your vehicle’s service history and
maintenance schedule.
•Find GM dealers for service nationwide.
•Receive special promotions and privileges only
available to members (United States only).
Refer to the web for updated information.
To register your vehicle, visit www.MyGMLink.com
(United States) or My GM Canada within
www.gmcanada.com (Canada).
7-3

Customer Assistance for Text
Telephone (TTY) Users
To assist customers who are deaf, hard of hearing, or
speech-impaired and who use Text Telephones (TTYs),
Chevrolet has TTY equipment available at its Customer
Assistance Center. Any TTY user can communicate
with Chevrolet by dialing: 1-800-833-CHEV (2438).
(TTY users in Canada can dial 1-800-263-3830.)
Customer Assistance Offices
Chevrolet encourages customers to call the toll-free
number for assistance. However, if a customer wishes
to write or e-mail Chevrolet, refer to the addresses
below.
United States — Customer Assistance
Chevrolet Motor Division
Chevrolet Customer Assistance Center
P.O. Box 33170
Detroit, MI 48232-5170
www.Chevrolet.com
1-800-222-1020
1-800-833-2438 (For Text Telephone devices (TTYs))
Roadside Assistance: 1-800-CHEV-USA (243-8872)
Fax Number: 313-381-0022From Puerto Rico:
1-800-496-9992 (English)
1-800-496-9993 (Spanish)
Fax Number: 313-381-0022
From U.S. Virgin Islands:
1-800-496-9994
Fax Number: 313-381-0022
Canada — Customer Assistance
General Motors of Canada Limited
Customer Communication Centre, 163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text Telephone devices (TTYs))
Roadside Assistance: 1-800-268-6800
7-4

Overseas — Customer Assistance
Please contact the local General Motors Business Unit.
Mexico, Central America and
Caribbean Islands/Countries (Except
Puerto Rico and U.S. Virgin
Islands) — Customer Assistance
General Motors de Mexico, S. de R.L. de C.V.
Customer Assistance Center
Paseo de la Reforma # 2740
Col. Lomas de Bezares
C.P. 11910, Mexico, D.F.
01-800-508-0000
Long Distance: 011-52-53 29 0 800
GM Mobility Reimbursement
Program
This program, available to qualified applicants, can
reimburse you up to $1,000 of the cost of eligible
aftermarket adaptive equipment required for your vehicle,
such as hand controls or a wheelchair/scooter lift.
The offer is available for a very limited period of time
from the date of vehicle purchase/lease. For more
details, or to determine your vehicle’s eligibility, visit
gmmobility.com or call the GM Mobility Assistance
Center at 1-800-323-9935. Text telephone (TTY) users,
call 1-800-833-9935.
GM of Canada also has a Mobility Program. Call
1-800-GM-DRIVE (463-7483) for details. TTY users call
1-800-263-3830.
7-5