service CHEVROLET ORLANDO 2014 1.G Infotainment Manual

Black plate (1,1)Chevrolet Orlando Infotainment System (GMNA-Localizing-Canada-
6081467) - 2014 - CRC - 6/13/13
2014 Chevrolet Orlando Infotainment SystemM
Infotainment System. . . . . .3
Introduction. . . . . . . . . . . . . . . . .3
Infotainment . . . . . . . . . . . . . . . . . . . . 3
Overview . . . . . . . . . . . . . . . . . . . . . . . 4
Steering Wheel Controls . . . . . . . 8
Using the System . . . . . . . . . . . . . . 9
Software Updates . . . . . . . . . . . . . 15
Radio . . . . . . . . . . . . . . . . . . . . . . .15
AM-FM Radio . . . . . . . . . . . . . . . . . 15
Radio Data System (RDS) . . . . 18
Satellite Radio . . . . . . . . . . . . . . . . 18
Radio Reception . . . . . . . . . . . . . . 24
Quick Info . . . . . . . . . . . . . . . . . . . . . 25
Pandora Internet Radio . . . . . . . 25
Stitcher Internet Radio . . . . . . . . 30
Pictures . . . . . . . . . . . . . . . . . . . . . . . 35
Audio Players . . . . . . . . . . . . .36
CD Player . . . . . . . . . . . . . . . . . . . . . 36
USB . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Auxiliary Devices . . . . . . . . . . . . . . 44
Bluetooth Audio . . . . . . . . . . . . . . . 45
Navigation . . . . . . . . . . . . . . . . .46
Using the Navigation System . . . . . . . . . . . . . . . . . . . . . . 46
Maps . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Navigation Symbols . . . . . . . . . . . 50
Destination . . . . . . . . . . . . . . . . . . . . 52
OnStar
®Destination
Download . . . . . . . . . . . . . . . . . . . . 62
Configure Menu . . . . . . . . . . . . . . . 63
Global Positioning System (GPS) . . . . . . . . . . . . . . . 69
Vehicle Positioning . . . . . . . . . . . . 70
Problems with Route Guidance . . . . . . . . . . . . . . . . . . . . 70
If the System Needs Service . . . . . . . . . . . . . . . . . . . . . . 71
Map Data Updates . . . . . . . . . . . . 71
Database Coverage Explanations . . . . . . . . . . . . . . . . . 72
Voice Recognition . . . . . . . .72
Bluetooth Phone/
Devices . . . . . . . . . . . . . . . . . . .
79
Bluetooth . . . . . . . . . . . . . . . . . . . . . 79
Text Messaging . . . . . . . . . . . . . . . 87
Trademarks and License Agreements . . . . . . . . . . . . . .
89
Index . . . . . . . . . . . . . . . . . . . . . i-1

Black plate (3,1)Chevrolet Orlando Infotainment System (GMNA-Localizing-Canada-
6081467) - 2014 - CRC - 6/13/13
Infotainment System 3
Introduction
Infotainment
The names, logos, emblems,
slogans, vehicle model names, and
vehicle body designs appearing in
this manual including, but not limited
to, GM, the GM logo, CHEVROLET,
the CHEVROLET Emblem,
ORLANDO, and the ORLANDO
logo are trademarks and/or service
marks of General Motors LLC, its
subsidiaries, affiliates, or licensors.
The information in this manual
supplements the owner manual.This manual describes features that
may or may not be on your specific
vehicle either because they are
options that you did not purchase or
due to changes subsequent to the
printing of this owner manual.
Please refer to the purchase
documentation relating to your
specific vehicle to confirm each of
the features found on your vehicle.
For vehicles first sold in Canada,
substitute the name
“General
Motors of Canada Limited” for
Chevrolet Motor Division wherever it
appears in this manual.
Keep this manual with the owner
manual in the vehicle, so it will be
there if it is needed. If the vehicle is
sold, leave this manual in the
vehicle.
Canadian Vehicle Owners
(Propriétaires des Véhicules
Canadiens)
A French language copy of this
manual can be obtained from your
dealer or from:
On peut obtenir un exemplaire de
ce guide en français auprès du
concessionnaire ou à l'adresse
suivante:
Helm, Incorporated
P.O. Box 07130
Detroit, MI 48207
1-800-551-4123
Numéro de poste 6438 de langue
française
www.helminc.com
Litho in U.S.A.
Part No. 95333808 A First Printing©2013 General Motors LLC. All Rights Reserved.

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14 Infotainment System
Press the Movies screen button
(if equipped) to show detailed local
movie theater listings, start times,
and ratings if available. See
“SiriusXM Travel Link Movie
Listings”inSatellite Radio on
page 18.
Press the Quick Info screen button
to access information on Audio
playing, OnStar Turn-by-Turn
Navigation (if equipped), 5-day
Forecast, Nearby Fuel Stations, and
Movie Showtimes. See Quick Info
on page 25.
Press the Messages screen button
(if equipped) to display the Text
Message Inbox. See Text
Messaging on page 87.
If equipped, this feature is available
through the Apps icon on the radio
Home Page. Downloading and
using Apps requires a Wi-Fi Internet
connection as part of a smartphone
or other mobile device data service
plan. On most smartphones,
activation is in the Settings
menu under Mobile Network
Sharing, Personal Hotspot, Mobile
Hotspot, Wi-Fi Hotspot, or similar. After activation of Wi-Fi on the
smartphone, press the Apps icon on
the radio Home Page. Follow the
prompts to configure the Internet
connection and set up an account.
See www.chevrolet.com/mylink
(U.S.) or www.mylink.chevrolet.ca
(Canada).
Cleaning High Gloss Surfaces
and Vehicle Information and
Radio Displays
For vehicles with high gloss
surfaces or vehicle displays, use a
microfiber cloth to wipe surfaces.
Before wiping the surface with the
microfiber cloth, use a soft bristle
brush to remove dirt that could
scratch the surface. Then use the
microfiber cloth by gently rubbing to
clean. Never use window cleaners
or solvents. Periodically hand wash
the microfiber cloth separately,
using mild soap. Do not use bleach
or fabric softener. Rinse thoroughly
and air dry before next use.

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20 Infotainment System
4. Select or deselect any categoryto be used in XM mode.
A checkmark will indicate that
the category is selected.
Press Show All XM Categories to
restore all XM categories.
SiriusXM Channel Graphics
SiriusXM provides updated category
background graphics and the radio
will automatically update the screen.
SiriusXM may send updated
category graphics to the vehicle.
When this happens, the background
graphics may appear to be incorrect
but the radio will update once all of
the graphics have been downloaded
from SiriusXM.
To turn SiriusXM channel graphics
on or off:
1. Press
{or HOME on the
faceplate.
2. Select XM.
3. Press Menu on the XM Now Playing Screen. 4. Press the XM Channel Art to
turn on or off.
NavTraffic®(If Equipped)
The navigation system might have a
SiriusXM NavTraffic receiver. It is a
subscription service provided
through SiriusXM Satellite Radio.
A service fee is required to receive
the SiriusXM NavTraffic service.
Real-time traffic information is
provided to fully integrate the
navigation system to display current
traffic conditions for the chosen
route.
A screen displays to indicate if the
SiriusXM NavTraffic subscription is
not activated.
If activated, traffic information
displays:
.Unscheduled traffic incident
data, such as accidents and
disabled vehicles.
.Scheduled traffic incident data,
such as road construction and
road closures.
.Traffic flow information (rate of
speed data). Flow data might not
be available in all markets.
Traffic information is delivered to
the vehicle by the SiriusXM Radio
satellites. SiriusXM NavTraffic
provides continuously updated
traffic information.
SiriusXM NavTraffic currently
broadcasts the traffic information
for many markets nationally. The
service may be available in
more cities in the future. Visit
www.xmnavtraffic.com for more
details on local coverage.
To access the traffic features, press
the Traffic button from the
Navigation Menu or map screen.

Black plate (21,1)Chevrolet Orlando Infotainment System (GMNA-Localizing-Canada-
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Infotainment System 21
All Traffic Events:Press to view a
list of reported traffic conditions for
up to approximately 100 km (70 mi).
It could take some time to display
the information received.
The information is displayed with an
arrow and distance. The arrow
indicates the distance in a straight
line and the direction of the event
from the vehicle's current position.
Traffic Events on Route: Press to
display a list of reported traffic
conditions on the current route. The
button is toned down if no route is
active.
Traffic Settings: Press to
customize traffic options.
SiriusXM Travel Link
(If Equipped)
The infotainment system may have
SiriusXM Travel Link®. It is a
subscription service provided
through SiriusXM Satellite Radio.
A service fee is required to receive
the SiriusXM Travel Link service.
When subscribed to SiriusXM Travel
Link, one or more services may be
available.
.Travel Link Fuel Prices: Detailed
nationwide fuel price information
may be available.
.Travel Link Movie Listings:
Detailed local movie theater
listings, start times, and ratings
may be available.
.Travel Weather: National and
Local Weather gives current and
forecasted weather.
For more detailed information and
coverage details on SiriusXM Travel
Link, go to www.xmradio.ca. SiriusXM Travel Link Fuel Prices
When SiriusXM Travel Link
information is available, the system
will display a list of fuel stations
close to the vehicle location. The list
will include fuel station name,
direction, distance, and price. The
list can be sorted by distance or
price and there are four different
fuel types to choose from. As the
vehicle is moving, a direction arrow
and distance to fuel station will
update. The arrow represents the
direction to the gas station from
the current vehicle position. The
distance represents the straight line
distance between the vehicle
location and the fuel station.
From the Home Page, press the
Fuel button. The system displays
the current Fuel Menu page.
To change the fuel information on
the screen, press the Fuel Menu
Button to:
.Sort Fuel Stations By Price or By
Distance: The default sort
method is by distance.

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24 Infotainment System
Weather Around Other Cities
Select this option to view weather
conditions around or in a specific
city entered by name or selected
from the map.
Restore to Current Location
Press the Restore Current Location
screen button to display the weather
condition for the city where the
vehicle is currently located, if the
system was modified to view
weather conditions in another city.
Troubleshooting
XM Travel Link services use the
SiriusXM
®Satellite Signal and GPS
Satellite Signal to provide this
feature.
When the vehicle is started, it can
take up to five minutes for the radio
to receive the Travel Link services.
Travel Link Messages
No GPS Signal: Move the vehicle
into a position that is visible to
the sky. Acquiring Signal:
The radio is
downloading the activation
information or not receiving a good
signal. Move the vehicle to open sky
and restart the vehicle.
No XM Signal: Reception is
blocked. Move the vehicle into
open sky.
Radio Reception
Frequency interference and static
can occur during normal radio
reception if items such as cell phone
chargers, vehicle convenience
accessories, and external electronic
devices are plugged into the
accessory power outlet. If there is
interference or static, unplug the
item from the accessory power
outlet.
FM
FM signals only reach about 16 to
65 km (10 to 40 mi). Although the
radio has a built-in electronic circuit
that automatically works to reduce
interference, some static can occur, especially around tall buildings or
hills, causing the sound to fade in
and out.
AM
The range for most AM stations is
greater than for FM, especially at
night. The longer range can cause
station frequencies to interfere with
each other. Static can occur when
things like storms and power lines
interfere with radio reception. When
this happens, try reducing the treble
on the radio.
SiriusXM Satellite Radio
Service
If equipped, SiriusXM Satellite
Radio Service provides digital radio
reception. Tall buildings or hills can
interfere with satellite radio signals,
causing the sound to fade in and
out. In addition, traveling or standing
under heavy foliage, bridges,
garages, or tunnels may cause loss
of the SiriusXM signal for a period
of time.

Black plate (25,1)Chevrolet Orlando Infotainment System (GMNA-Localizing-Canada-
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Infotainment System 25
Cell Phone Usage
Cell phone usage, such as making
or receiving phone calls, charging,
or just having the phone on may
cause static interference with the
radio. Unplug the phone or turn it off
if this happens.
Quick Info
Quick Info gives access to quick
information on Audio playing,
OnStar Turn-by-Turn route (if
equipped), 5-day forecast, Nearby
Fuel Stations, and Movie Show
Times.To access, press Quick Info on the
Home Page or the INFO button on
the faceplate. Depending on the
system and if the options are
available for that region, some
options may be grayed out.
Audio Info:
Displays information
on current item playing.
OnStar Turn-by-Turn: Displays the
next maneuver in a route. See
OnStar
®Destination Download on
page 62.
5-day Forecast: Displays the
5-day forecast for the weather
station closest to the current
location. See “SiriusXM Travel Link
Weather” inSatellite Radio on
page 18.
Nearby Fuel Stations: Displays
fuel prices and distances for close
fuel stations. See “SiriusXM Travel
Link Fuel Pricing” inSatellite Radio
on page 18. Movie Showtimes:
Displays a list
of movies playing in the theaters
closest to current location. See
“SiriusXM Travel Link Movie
Listings” inSatellite Radio on
page 18.
Pandora Internet Radio
Pandora®(if equipped) is a free
Internet radio service that streams
personalized radio stations based
on artists, songs, genres, and
comedians. Create stations using
the Pandora website or smartphone
application, then use
-(thumbs up)
or
,(thumbs down) to personalize
stations.
A phone or tablet with Internet
connection and the Pandora
application installed is required.
Personal cell phone data plans are
used. Make sure the latest version
is installed on the device and the
volume is turned up.

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Infotainment System 27
Using an Android Phone
1. Pair the Android phone usingBluetooth.
2. Use one of the following to launch:
.Launch the application on
the device.
.Press Pandora on the
Home Page.
.Pressb/gand say
“Pandora” or“Tune
Pandora.”
After Pandora has been launched,
press SOURCE or SRCE, or SRC
on the steering wheel controls to
access Pandora features.
If nothing happens when the
available Pandora screen button is
pressed, download the latest
Pandora application and retry.
If the “Please See Device” message
is shown, the login screen may
display on the device. If the
“Please unlock your phone or
restart the app” message is shown,
then your phone may be locked.
Unlock the phone, close the app,
then restart the app to ensure
proper communication.
Using a BlackBerry Phone
The phone must be unlocked. To
launch Pandora service:
1. Pair the BlackBerry phone using Bluetooth.
2. Use one of the following to launch:
.Launch the application on
the device.
.Press Pandora on the
Home Page.
.Pressb/gand say
“Pandora” or“Tune
Pandora.”
After Pandora has been launched,
press SOURCE or SRCE, or SRC
on the steering wheel controls to
access Pandora features. If nothing happens when the
available Pandora screen button is
pressed, download the latest
Pandora application and retry.
If the
“Please See Device” message
is shown, the login screen may
display on the device.
If the “Please unlock your phone or
restart the app” message is shown,
then your phone may be locked.
Unlock the phone, close the app,
then restart the app to ensure
proper communication.
Pandora Menus
Press Menu on the Pandora
main page.

Black plate (28,1)Chevrolet Orlando Infotainment System (GMNA-Localizing-Canada-
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28 Infotainment System
Pandora has a menu system with
the following:
Shuffle:Press to play the stations
in random order.
User-Created Stations: Press to
play a user-created station.
Pandora Features
Pandora has features to rate tracks,
skip tracks, or change stations.
}(Bookmarks): Press while
playing a track to bookmark either
the track or the artist. Bookmarks
are viewable on www.pandora.com.
,(Thumbs Down): When
pressed, Pandora stores the
information, changes to the next
track, and does not play the track on
this station again. This helps
Pandora choose which tracks
should not play on this station. This
feature is only available on
user-created stations.
-(Thumbs Up): When pressed,
Pandora stores this information
and
-is highlighted for the
remainder of the track. This helps
Pandora choose which tracks
should play on this station.
d(Next Track): When pressed,
Pandora changes to the next track.
k(Play/Pause): Press on the
radio to pause playback. Press
again to resume. Tuning Pandora Stations:
When
Pandora is playing, use the control
buttons on the steering wheel to
tune to any Pandora station on the
device.
1. Press the
b/gbutton on the
steering wheel.
2. Say “Tune Pandora Rock> Radio.”
Pandora voice control will not work
until Pandora is launched the first
time during that ignition cycle.
Pandora Skip Limit
Pandora limits the number of skips
allowed on their service. When the
skip limit is reached,
,will not skip
the currently playing track, but
,
feedback will be recorded.

Black plate (30,1)Chevrolet Orlando Infotainment System (GMNA-Localizing-Canada-
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30 Infotainment System
.The volume is too low. Turn up
the volume on the device.
.The battery saver and task
manager applications on the
phone can cause Pandora to
function incorrectly. Remove
those apps from the phone or
remove Pandora and Bluetooth
from the task lists.
If the connection is lost between the
application and device, a message
“Please unlock your phone or restart
the phone app and try again” will
display. Press OK to retry.
If pressing OK does not clear the
issue on the phone, see "Please
Unlock Your Phone or Restart
Phone App and Try Again” under
"Common Pandora Messages"
following.
Common Pandora Messages
Please See Device: When not
logged in or when authentication
failed, see the device. Press OK to
continue. Paused or Audio Paused:
Playback is paused on the radio or
on the device. Presskor play on
the device.
No Stations Found: Logged in but
no stations have been created.
Press OK to continue.
Please Unlock Your Phone or
Restart Phone App and Try
Again: Communication failure
between the radio and the phone
application or the device is locked.
Devices that allow multitasking may
require an extra step to quit the
Pandora application. Close Pandora
on the device and launch again.
Unlock the phone and check that
Home Page is shown on the phone/
device.
See the cell phone manufacturer's
user guide.
See www.pandora.com/help for
more information. If the service will
not work, see your dealer for
assistance.
Stitcher Internet Radio
Stitcher SmartRadio™ is an Internet
radio service that streams news,
sports, and entertainment shows
through the audio system. Create
personalized, on-demand stations or
discover new shows through
Stitcher's preset stations. To set up
an account, download the
application from the Android Market
or iTunes Store, or go to
www.stitcher.com.
A phone or tablet with Internet
connection is required for this
application. Personal cell phone
data plans are used. Make sure the
latest version is installed on the
device and the volume on the
device is turned up.
BlackBerry phones are not
supported for this application.