section 6 CHEVROLET S10 1995 2.G Owner's Guide

Downloaded from www.Manualslib.com manuals search engine Customer Assistance for the Hearing or
Speech Impaired (TDD)
To assist customers who have hearing difficulties, Chevrolet has installed
special TDD (Telecommunication Devices for the Deaf) equipment at its
Customer Assistance Center. Any hearing or speech impaired customer
who
has access to a TDD or a conventional teletypewriter (TTY) can
communicate with Chevrolet by dialing:
1 -800-TDD-CHEV
(1-800-833-2438). (TDD users in Canada can dial 1-800-263-3830.)
GM Participation in BBB AUTO LINE -
Alternative Dispute Resolution Program *
4’This program may not be available in all states, depending on state law.
Canadian owners refer to your Warranty and Owner Assistance Information
booklet. General Motors reserves the right to change eligibility limitations and/or to discontinue its participation
in this program.
Both Chevrolet and your Chevrolet dealer are committed to making sure
you are completely satisfied with your new vehicle. Our experience has
shown that, if a situation arises where you
feel your concern has not been
adequately addressed, the Customer Satisfaction Procedure described earlier
in this section is very successful.
There may be instances where an impartial third-party can assist
in arriving
at
a solution to a disagreement regarding vehicle repairs or interpretation of
the New Vehicle Limited Warranty. To assist
in resolving these
disagreements, Chevrolet voluntarily participates in BBB AUTO
LINE.
BBB AUTO LINE is an out-of-court program administered by the Better
Business Bureau system
to settle disputes between customers and
automobile manufacturers. This program
is available free of charge to
customers who currently own or lease a GM vehicle.
If you are not satisfied after following the Customer Satisfaction Procedure,
you may contact the BBB using the toll-free telephone number, or write
them at
the following address:
BBB
AUTO LINE
Council of Better Business Bureaus
4200 Wilson Boulevard
Suite
800
Arlington, VA 22203
Telephone: 1-800-955-5 100
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