instrument panel CHEVROLET SILVERADO 1500 2020 Owner's Guide

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/10/19
Vehicle Care 437
Instrument Panel, Leather,
Vinyl, Other Plastic Surfaces,
Low Gloss Paint Surfaces and
Natural Open Pore Wood
Surfaces
Use a soft microfiber cloth
dampened with water to remove
dust and loose dirt. For a more
thorough cleaning, use a soft
microfiber cloth dampened with a
mild soap solution.
Caution
Soaking or saturating leather,
especially perforated leather, as
well as other interior surfaces,
may cause permanent damage.
Wipe excess moisture from these
surfaces after cleaning and allow
them to dry naturally. Never use
heat, steam, or spot removers. Do
not use cleaners that contain
silicone or wax-based products.
Cleaners containing these
solvents can permanently change(Continued)
Caution (Continued)
the appearance and feel of
leather or soft trim, and are not
recommended.
Do not use cleaners that increase
gloss, especially on the instrument
panel. Reflected glare can decrease
visibility through the windshield
under certain conditions.
Caution
Use of air fresheners may cause
permanent damage to plastics
and painted surfaces. If an air
freshener comes in contact with
any plastic or painted surface in
the vehicle, blot immediately and
clean with a soft cloth dampened
with a mild soap solution.
Damage caused by air fresheners
would not be covered by the
vehicle warranty.
Care of Seat Belts
Keep belts clean and dry.
{Warning
Do not bleach or dye seat belt
webbing. It may severely weaken
the webbing. In a crash, they
might not be able to provide
adequate protection. Clean and
rinse seat belt webbing only with
mild soap and lukewarm water.
Allow the webbing to dry.
Floor Mats
{Warning
If a floor mat is the wrong size or
is not properly installed, it can
interfere with the pedals.
Interference with the pedals can
cause unintended acceleration
and/or increased stopping
distance which can cause a crash (Continued)

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/2/19
456 Technical Data
Technical Data
Vehicle Identification
Vehicle IdentificationNumber (VIN) . . . . . . . . . . . . . . . 456
Service Parts Identification . . . 456
Vehicle Data
Capacities and Specifications . . . . . . . . . . . . . . . 457
Engine Drive Belt Routing . . . . 460
Vehicle Identification
Vehicle Identification
Number (VIN)
This legal identifier is in the front
corner of the instrument panel, on
the driver side of the vehicle. It can
be seen through the windshield from
outside. The Vehicle Identification
Number (VIN) also appears on the
Vehicle Certification and Service
Parts labels and certificates of title
and registration.
Engine Identification
The eighth character in the VIN is
the engine code. This code
identifies the vehicle's engine,
specifications, and replacement parts. See
“Engine Specifications”
under Capacities and Specifications
0 457 for the vehicle's engine code.
Service Parts
Identification
There may be a large barcode on
the certification label on the center
pillar that you can scan for the
following information:
.
Vehicle Identification
Number (VIN)
. Model designation
. Paint information
. Production options
If there is not a large barcode on
this label, then you will find this
same information on a label inside
of the glove box.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/10/19
462 Customer Information
resolved by your dealership without
further help, in the U.S., call the
Chevrolet Customer Assistance
Center at 1-800-222-1020. In
Canada, call General Motors of
Canada Customer Care Centre at
1-800-263-3777 (English),
or 1-800-263-7854 (French).
We encourage you to call the
toll-free number in order to give your
inquiry prompt attention. Have the
following information available to
give the Customer Assistance
representative:
.Vehicle Identification
Number (VIN). This is available
from the vehicle registration or
title, or the plate at the top left of
the instrument panel and visible
through the windshield.
. Dealership name and location.
. Vehicle delivery date and
present mileage.
When contacting Chevrolet,
remember that your concern will
likely be resolved at a dealer's
facility. That is why we suggest
following Step One first. STEP THREE
—U.S. Owners :
Both General Motors and your
dealer are committed to making
sure you are completely satisfied
with your new vehicle. However,
if you continue to remain unsatisfied
after following the procedure
outlined in Steps One and Two, you
can file with the Better Business
Bureau (BBB) Auto Line Program to
enforce your rights.
The BBB Auto Line Program is an
out-of-court program administered
by the Council of Better Business
Bureaus to settle automotive
disputes regarding vehicle repairs or
the interpretation of the New Vehicle
Limited Warranty. Although you may
be required to resort to this informal
dispute resolution program prior to
filing a court action, use of the
program is free of charge and your
case will generally be heard within
40 days. If you do not agree with the
decision given in your case, you
may reject it and proceed with any
other venue for relief available
to you. You may contact the BBB Auto Line
Program using the toll-free
telephone number or write them at
the following address:
BBB Auto Line Program
Council of Better Business Bureaus,
Inc.
3033 Wilson Boulevard
Suite 600
Arlington, VA 22201
Telephone: 1-800-955-5100
http://www.bbb.org/council/
programs-services/
dispute-handling-and-resolution/
bbb-auto-line
This program is available in all
50 states and the District of
Columbia. Eligibility is limited by
vehicle age, mileage, and other
factors. General Motors reserves
the right to change eligibility
limitations and/or discontinue its
participation in this program.
STEP THREE
—Canadian
Owners : In the event that you do
not feel your concerns have been
addressed after following the
procedure outlined in Steps One

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/2/19
Index 489
Defensive Driving . . . . . . . . . . . . . . . 187
Delayed Locking . . . . . . . . . . . . . . . . . 26
DiagnosticsConnected Services . . . . . . . . . . 485
Differential, Limited-Slip . . . . . . . . 243
Distracted Driving . . . . . . . . . . . . . . . 187
Dome Lamps . . . . . . . . . . . . . . . . . . . 173
Door Ajar Light . . . . . . . . . . . . . . . . . . . . . 147
Delayed Locking . . . . . . . . . . . . . . . . 26
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Power Locks . . . . . . . . . . . . . . . . . . . . 26
Drive Belt Routing, Engine . . . . . . 460
Driver Assistance Systems . . . . . 256
Driver Information Center (DIC) . . . . . . . . . . . . . 148, 149
Driver Mode Control . . . . . . . . . . . . 238
Driver Mode Control Light . . . . . . 145
Driving Assistance Systems . . . . . . . . . . 268
Better Fuel Economy . . . . . . . . . 186
Characteristics andTowing Tips . . . . . . . . . . . . . . . . . 287
Defensive . . . . . . . . . . . . . . . . . . . . . 187
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . 188
Hill and Mountain Roads . . . . . . 197
If the Vehicle is Stuck . . . . . . . . . 199
Loss of Control . . . . . . . . . . . . . . . 190 Driving (cont'd)
Off-Road . . . . . . . . . . . . . . . . . . . . . 191
Off-Road Recovery . . . . . . . . . . . 190
Vehicle Load Limits . . . . . . . . . . . 200
Wet Roads . . . . . . . . . . . . . . . . . . . 196
Winter . . . . . . . . . . . . . . . . . . . . . . . . 197
Dual Automatic Climate Control System . . . . . . . . . . . . . . . . 179
E
E85 or FlexFuel . . . . . . . . . . . . . . . . 282
Electric Brake Boost . . . . . . . . . . . . 232
Electric Parking Brake . . . . . . . . . . 233
Electric Parking Brake Light . . . . 140
Electrical Equipment,Add-On . . . . . . . . . . . . . . . . . . . . . . . 322
Electrical System Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . 371
Fuses and Circuit Breakers . . . 370
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . 374, 376
Overload . . . . . . . . . . . . . . . . . . . . . 370
Electronic Stability Control
(ESC) Off Light . . . . . . . . . . . . . . . . 144
Emergency OnStar . . . . . . . . . . . . . . . . . . . . . . . 476 Engine
Air Cleaner/Filter . . . . . . . . . . . . . 344
Check Light (Malfunction
Indicator) . . . . . . . . . . . . . . . . . . . . 138
Compartment Overview . . . . . . . 332
Coolant Temperature Gauge . . . . . . . . . . . . . . . . . . . . . . 134
Coolant Temperature Warning Light . . . . . . . . . . . . . . . 144
Cooling System . . . . . . . . . . . . . . . 346
Drive Belt Routing . . . . . . . . . . . . 460
Exhaust . . . . . . . . . . . . . . . . . . . . . . 220
Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . 353
Heater . . . . . . . . . . . . . . . . . . . . . . . . 215
Oil Life System . . . . . . . . . . . . . . . 341
Oil Pressure Gauge . . . . . . . . . . 133
Oil Pressure Light . . . . . . . . . . . . 146
Overheated Protection Operating Mode . . . . . . . . . . . . . 352
Overheating . . . . . . . . . . . . . . . . . . 351
Power Messages . . . . . . . . . . . . . 156
Running While Parked . . . . . . . . 220
Starting . . . . . . . . . . . . . . . . . . . . . . . 212
Engine Air Filter Life System . . . . 343
Entry Lighting . . . . . . . . . . . . . . . . . . . 174
Equipment, Towing . . . . . . . . . . . . . 297
Event Data Recorders . . . . . . . . . . 473
Exit Lighting . . . . . . . . . . . . . . . . . . . . 174

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/2/19
490 Index
Extended Parking . . . . . . . . . . . . . . . 219
Extender, Seat Belt . . . . . . . . . . . . . . 71
Exterior Cargo Lamps . . . . . . . . . . 172
Exterior Lamp Controls . . . . . . . . . 165
Exterior Lamps Off Reminder . . . 167
Exterior Lighting BatterySaver . . . . . . . . . . . . . . . . . . . . . . . . . 175
F
Fan
Engine . . . . . . . . . . . . . . . . . . . . . . . . 353
Filter,
Engine Air Cleaner . . . . . . . . . . . 344
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 168
Flashers, Hazard Warning . . . . . . 169
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . 405 Changing . . . . . . . . . . . . . . . . . . . . . 407
FlexFuel E85 . . . . . . . . . . . . . . . . . . . . . . . . . . . 282
Floor Console Storage . . . . . . . . . . 115
Floor Mats . . . . . . . . . . . . . . . . . . . . . . 437
Fluid Automatic Transmission . . . . . . 343
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 357
Four-Wheel DriveTransfer Case . . . . . . . . . . . . . . . 227
Power Steering . . . . . . . . . . . . . . . 353
Washer . . . . . . . . . . . . . . . . . . . . . . . 354 Fog Lamps . . . . . . . . . . . . . . . . . . . . . 170
Folding Mirrors . . . . . . . . . . . . . . . . . . 43
Forward Collision Alert
(FCA) System . . . . . . . . . . . . . . . . . 268
Four-Wheel Drive . . . . . . . . . . 227, 360
Four-Wheel-Drive Light . . . . . . . . . 141
Frequency Statement Radio . . . . . . . . . . . . . . . . . . . . . . . . . 471
Front Axle . . . . . . . . . . . . . . . . . . . . . . 361
Front Fog Lamp Light . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Front Pedestrian Braking (FPB) System . . . . . . . . . . . . . . . . . 272
Front Seats Adjustment . . . . . . . . . . . . . . . . . . . . . 55
Heated and Ventilated . . . . . . . . . . 61
Fuel Additives . . . . . . . . . . . . . . . . . . . . . 282
Economy, Driving for Better . . . 186
Filling a Portable FuelContainer . . . . . . . . . . . . . . . . . . . 286
Filling the Tank . . . . . . . . . . 283, 285
Foreign Countries . . . . . . . . . . . . 282
Gauge . . . . . . . . . . . . . . . . . . . . . . . . 132
Low Fuel Warning Light . . . . . . . 146
Management, Active . . . . . . . . . . 219
Prohibited Fuels . . . . . . . . . . . . . . 281
Recommended . . . . . . . . . . . . . . . 281 Fuel (cont'd)
Top Tier . . . . . . . . . . . . . . . . . . . . . . 280
Full-Size Spare Tire . . . . . . . . . . . . 418
Fuses Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . 371
Fuses and Circuit Breakers . . . 370
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . 374, 376
G
Garage Door Opener . . . . . . . . . . . 161
Programming . . . . . . . . . . . . . . . . . 161
Gas Strut(s) . . . . . . . . . . . . . . . . . . . . 365
Gauges
Engine CoolantTemperature . . . . . . . . . . . . . . . . 134
Engine Oil Pressure . . . . . . . . . . 133
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Odometer . . . . . . . . . . . . . . . . . . . . . 131
Speedometer . . . . . . . . . . . . . . . . . 131
Tachometer . . . . . . . . . . . . . . . . . . . 132
Trip Odometer . . . . . . . . . . . . . . . . 131
Voltmeter . . . . . . . . . . . . . . . . . . . . . 135
Warning Lights and Indicators . . . . . . . . . . . . . . . . . . . 126
General Information Service and Maintenance . . . . . 439

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/2/19
Index 491
General Information (cont'd)Towing . . . . . . . . . . . . . . . . . . . . . . . . 287
Vehicle Care . . . . . . . . . . . . . . . . . . 328
Glass Replacement . . . . . . . . . . . . . 365
Glove Box . . . . . . . . . . . . . . . . . . . . . . 113
GM Mobility Reimbursement
Program . . . . . . . . . . . . . . . . . . . . . . . 465
H
Halogen Bulbs . . . . . . . . . . . . . . . . . . 366
Hazard Warning Flashers . . . . . . . 169
Head Restraints . . . . . . . . . . . . . . . . . 54
Head-up Display . . . . . . . . . . . . . . . . 152
HeadlampsAiming . . . . . . . . . . . . . . . . . . . . . . . . 366
Automatic . . . . . . . . . . . . . . . . . . . . . 168
Bulb Replacement . . . . . . . . . . . . 366
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . 168
Flash-to-Pass . . . . . . . . . . . . . . . . . 168
Headlamps, Front Turn Signal, Sidemarker, and
Parking Lamps . . . . . . . . . . . . . . 367
High-Beam On Light . . . . . . . . . . 146
High/Low Beam Changer . . . . . 167
Lamps On Reminder . . . . . . . . . 147
Heated Rear Seats . . . . . . . . . . . . . . . . . . . . . 64 Heated (cont'd)
Steering Wheel . . . . . . . . . . . . . . . 120
Heated and Ventilated Front Seats . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Heated Mirrors . . . . . . . . . . . . . . . . . . . 44
Heater Engine . . . . . . . . . . . . . . . . . . . . . . . . 215
Heating . . . . . . . . . . . . . . . . . . . . 177, 179
High-Beam On Light . . . . . . . . . . . . 146
High-Speed Operation . . . . . . . . . . 389
Hill and Mountain Roads . . . . . . . . 197
Hill Descent Control (HDC) . . . . . 237
Hill Descent Control Light . . . . . . . 142
Hill Start Assist (HSA) . . . . . . . . . . 235
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . 330
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
How to Wear Seat Belts Properly . . . . . . . . . . . . . . . . . . . . . . . . 66
HVAC . . . . . . . . . . . . . . . . . . . . . . 177, 179
I
Ignition Positions . . . . . . . . . . 208, 210
Ignition Transmission Lock Check . . . . . . . . . . . . . . . . . . . . . . . . . 363
Immobilizer . . . . . . . . . . . . . . . . . . . . . . 39
Indicator Pedestrian Ahead . . . . . . . . . . . . 143
Vehicle Ahead . . . . . . . . . . . . . . . . 143 Infants and Young Children,
Restraints . . . . . . . . . . . . . . . . . . . . . . 87
Information Publication Ordering . . . . . . . . . . 470
Infotainment . . . . . . . . . . . . . . . . . . . . 176
Infotainment System . . . . . . . . . . . . 474
Instrument Cluster . . . . . . . . . . . . . . 127
Instrument Panel Overview . . . . . . . 5
Interior Rearview Mirrors . . . . . . . . . 46
Introduction . . . . . . . . . . . . . . . . . . . . . . . 2
J
Jump Starting - North America . . . . . . . . . . . . . . . . . . . . . . . 419
K
Keyless EntryRemote (RKE) System . . . . . 13, 15
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . .9, 12
L
Labeling, Tire Sidewall . . . . . . . . . . 381
Lamps Auxiliary RoofMounted Lamp . . . . . . . . . . . . . . 171
Daytime Running (DRL) . . . . . . 168
Dome . . . . . . . . . . . . . . . . . . . . . . . . . 173
Exterior Cargo . . . . . . . . . . . . . . . . 172
Exterior Controls . . . . . . . . . . . . . . 165

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/2/19
Index 493
M
MaintenanceRecords . . . . . . . . . . . . . . . . . . . . . . 455
Maintenance and Care Additional . . . . . . . . . . . . . . . . . . . . . 448
Maintenance Schedule . . . . . . . . . 441 Recommended Fluids andLubricants . . . . . . . . . . . . . . . . . . . 451
Transfer Case . . . . . . . . . . . . . . . . 227
Malfunction Indicator Lamp . . . . . 138
Manual Mirrors . . . . . . . . . . . . . . . . . . 41
Manual Mode . . . . . . . . . . . . . . . . . . . 224
Manual Windows . . . . . . . . . . . . . . . . 49
Memory Seats . . . . . . . . . . . . . . . . . . . 59
Messages
Engine Power . . . . . . . . . . . . . . . . 156
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 155
Vehicle Speed . . . . . . . . . . . . . . . . 156
Mirror
Rear Camera . . . . . . . . . . . . . . . . . . . 46
Mirrors Automatic Dimming . . . . . . . . . . . . . 44
Automatic DimmingRearview . . . . . . . . . . . . . . . . . . . . . . 46
Blind Spot . . . . . . . . . . . . . . . . . . . . . . 44
Convex . . . . . . . . . . . . . . . . . . . . . . . . . 40
Folding . . . . . . . . . . . . . . . . . . . . . . . . . 43
Heated . . . . . . . . . . . . . . . . . . . . . . . . . 44 Mirrors (cont'd)
Manual . . . . . . . . . . . . . . . . . . . . . . . . . 41
Manual Rearview . . . . . . . . . . . . . . . 46
Power . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Tilt in Reverse . . . . . . . . . . . . . . . . . . 45
Trailer Tow . . . . . . . . . . . . . . . . . . . . . . 41
Mirrors, Interior Rearview . . . . . . . . 46
Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . 238 Driver Control . . . . . . . . . . . . . . . . . 238
Monitor System, Tire Pressure . . . . . . . . . . . . . . . . . . . . . . 389
N
NavigationConnected Services . . . . . . . . . . 483
New Vehicle Break-In . . . . . . . . . . . 208
Noise Control System . . . . . . . . . . 361
O
Odometer . . . . . . . . . . . . . . . . . . . . . . . 131 Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Off-Road . . . . . . . . . . . . . . . . . . . . . . . 191 Driving . . . . . . . . . . . . . . . . . . . . . . . . 191
Recovery . . . . . . . . . . . . . . . . . . . . . 190
Oil Engine . . . . . . . . . . . . . . . . . . . . . . . . 339
Engine Oil Life System . . . . . . . 341
Engine Oil Pressure Gauge . . . 133 Oil (cont'd)
Pressure Light . . . . . . . . . . . . . . . . 146
Older Children, Restraints . . . . . . . 85
Online Owner Center . . . . . . . . . . . 464
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . 474
OnStar Additional Information . . . . . . . . . . . . . . . . . . . . 477
OnStar Emergency . . . . . . . . . . . . . 476
OnStar Overview . . . . . . . . . . . . . . . 475
OnStar Security . . . . . . . . . . . . . . . . 477
Operating Mode Overheated EngineProtection . . . . . . . . . . . . . . . . . . . 352
Operation
Fog Lamps . . . . . . . . . . . . . . . . . . . 170
Outlets Power . . . . . . . . . . . . . . . . . . . . . . . . 122
Overheated Engine
Protection Operating Mode . . . . 352
Overheating, Engine . . . . . . . . . . . . 351
Overview Instrument Panel . . . . . . . . . . . . . . . . 5
P
ParkShifting Out of . . . . . . . . . . . . . . . . 218
Park Assist . . . . . . . . . . . . . . . . . . . . . 257