instrument panel CHEVROLET SILVERADO 2003 1.G Repair Manual

Customer Assistance
Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to
your dealer and to Chevrolet. Normally, any concerns
with the sales transaction or the operation of your
vehicle will be resolved by your dealer's sales or service
departments. Sometimes, however, despite the best
intentions of all concerned, misunderstandings can
occur. If your concern has not been resolved to your
satisfaction, the following steps should be taken:
STEP ONE:Discuss your concern with a member of
dealership management. Normally, concerns can
be quickly resolved at that level. If the matter has
already been reviewed with the sales, service or parts
manager, contact the owner of the dealership or
the general manager.
STEP TWO:If after contacting a member of dealership
management, it appears your concern cannot be
resolved by the dealership without further help, contact
the Chevrolet Customer Assistance Center by calling
1-800-222-1020. In Canada, contact GM of Canada
Customer Communication Centre in Oshawa by calling
1-800-263-3777 (English) or 1-800-263-7854 (French).We encourage you to call the toll-free number in order
to give your inquiry prompt attention. Please have
the following information available to give the Customer
Assistance Representative:
·Vehicle Identi®cation Number (This is available from
the vehicle registration or title, or the plate at the
top left of the instrument panel and visible through
the windshield.)
·Dealership name and location
·Vehicle delivery date and present mileage
When contacting Chevrolet, please remember that your
concern will likely be resolved at a dealer's facility.
That is why we suggest you follow Step One ®rst if you
have a concern.
STEP THREE:Both General Motors and your dealer
are committed to making sure you are completely
satis®ed with your new vehicle. However, if you continue
to remain unsatis®ed after following the procedure
outlined in Steps One and Two, you should ®le with the
GM/BBB Auto Line Program to enforce any additional
rights you may have. Canadian owners refer to
your Warranty and Owner Assistance Information
booklet for information on the Canadian Motor Vehicle
Arbitration Plan (CAMVAP).
7-2

Bulb Replacement (cont.)
Taillamps....................................................5-65
Buying New Tires...........................................5-74
C
California Fuel.................................................. 5-5
Canada ± Customer Assistance.......................... 7-4
Canadian Owners................................................ ii
Canadian Roadside Assistance........................... 7-6
Capacities and Speci®cations..........................5-118
Car Washes for QUADRASTEERŸ Equipped
Vehicles.....................................................4-18
Carbon Monoxide...................4-48, 4-68, 2-13, 2-51
Care of........................................................5-103
Safety Belts..............................................5-103
Your Cassette Tape Player..........................3-123
Your CD and DVD Player...........................3-124
Your CDs and DVDs..................................3-124
CARGO LAMP ON.........................................3-65
Cargo Lamp...................................................3-17
Cassette Tape Messages.................................3-94
Cassette Tape Player Service...........................6-12
CD Adapter Kits.............................................3-95
Center Console Storage Area...........................2-65
Center High-Mounted Stoplamp (CHMSL) and
Cargo Lamp...............................................5-63
Center Instrument Panel Fuse Block................5-112
Center Passenger Position, Safety Belts.............1-24Chains, Tires..................................................5-78
CHANGE ENGINE OIL....................................3-66
Check Engine Light.........................................3-49
CHECK OIL LEVEL.........................................3-66
CHECK WASHER FLUID.................................3-66
Checking Brake Fluid......................................5-45
Checking Coolant............................................5-32
Checking Engine Oil........................................5-16
Checking Things Under the Hood....................... 5-8
Checking Your Restraint Systems......................1-81
Check...........................................................3-49
Engine Light...............................................3-49
Chemical Paint Spotting.................................5-106
Child Restraints..............................................1-38
Child Restraint Systems...............................1-38
Infants and Young Children...........................1-34
Lower Anchorages and Top Tethers for
Children (LATCH System)..........................1-47
Older Children.............................................1-31
Securing a Child Restraint Designed for the
LATCH System........................................1-49
Securing a Child Restraint in a Center Rear
Seat Position...........................................1-52
Securing a Child Restraint in a Rear Outside
Seat Position...........................................1-50
Securing a Child Restraint in the Center Front
Seat Position...........................................1-55
Securing a Child Restraint in the Right Front
Seat Position...................................1-55, 1-58
Top Strap Anchor Location............................1-44
3

Child Restraints (cont.)
Top Strap...................................................1-42
Where to Put the Restraint...........................1-41
Chime Level Adjustment.................................3-125
Cigarette Lighter.............................................3-20
Cleaning Aluminum or Chrome-Plated Wheels . . . 5-105
Cleaning Exterior Lamps/Lenses......................5-104
Cleaning Fabric/Carpet...................................5-100
Cleaning Glass Surfaces................................5-102
Cleaning Interior Plastic Components...............5-102
Cleaning Leather...........................................5-102
Cleaning the Mirror.........................................2-56
Cleaning the Top of the Instrument Panel.........5-102
Cleaning the Windshield and Wiper Blades.......5-104
Cleaning Tires..............................................5-105
Cleaning Vinyl..............................................5-101
Cleaning......................................................5-100
Inside of Your Vehicle.................................5-100
Outside of Your Vehicle..............................5-103
Underbody Maintenance.............................5-106
Video Screen............................................3-125
Weatherstrips............................................5-103
Climate Control System...................................3-20
Dual Automatic............................................3-25
Dual..........................................................3-22
Clutch, Hydraulic.............................................5-29
Compact Disc Messages................3-84, 3-97, 3-110
Compass Calibration...............................2-56, 2-57
Compass Operation.........................................2-57Compass Variance..................................2-55, 2-58
Content Theft-Deferrent....................................2-18
Control of a Vehicle.......................................... 4-5
Coolant.........................................................3-47
Engine Temperature Gage............................3-47
Heater, Engine............................................2-24
Surge Tank Pressure Cap.............................5-33
Cooling System..............................................5-36
Crew Cab......................................................1-53
Cruise Control Light........................................3-52
Cruise Control................................................3-11
Cupholder(s)..................................................2-64
Current and Past Model Order Forms................7-10
Customer Assistance Information........................ 7-7
Courtesy Transportation.................................. 7-7
Customer Assistance for Text Telephone (TTY)
Users....................................................... 7-4
Customer Assistance Offices........................... 7-4
Customer Satisfaction Procedure..................... 7-2
GM Mobility Program for Persons with
Disabilities................................................ 7-5
Reporting Safety Defects to General Motors...... 7-9
Reporting Safety Defects to the Canadian
Government.............................................. 7-9
Reporting Safety Defects to the United States
Government.............................................. 7-8
Roadside Assistance Program......................... 7-5
Service Publications Ordering Information......... 7-9
4

Inspection (cont.)
Steering and Suspension..............................6-17
Throttle System...........................................6-18
Transfer Case and Front Axle
(All-Wheel Drive)......................................6-18
Transfer Case and Front Axle (Four-Wheel
Drive).....................................................6-18
Instrument Panel Brightness Control..................3-18
Instrument Panel Fuse Block..........................5-110
Instrument Panel.............................................3-34
Cluster.......................................................3-34
Overview..................................................... 3-4
Interior Lamps................................................3-18
J
Jump Starting.................................................5-48
K
Key Lock Cylinders Service..............................6-14
Key Release Button (Manual Transmission)........2-21
KEYFOB X BATTERY LOW.............................3-67
Keyless Entry System....................................... 2-4
Keys............................................................... 2-3
L
Lamps On Reminder.......................................3-15
Lamps...........................................................3-14
Exterior......................................................3-14
Interior.......................................................3-18
Lap Belt........................................................1-25
Lap-Shoulder Belt...........................................1-16
LATCH System...............................................1-47
Child Restraints...........................................1-47
Securing a Child Restraint Designed for the
LATCH System........................................1-49
Latches, Seatback............................................ 1-7
Leaving Your Vehicle With
the Engine Running
(Automatic Transmission Only).......................2-48
LEFT REAR DOOR AJAR (Crew Cab)...............3-67
Light.............................................................3-37
Air Bag Off .................................................3-37
Air Bag Readiness.......................................3-36
Anti-Lock Brake System Warning...................3-45
Battery Warning..........................................3-42
Brake System Warning.................................3-44
Cruise Control.............................................3-52
Four-Wheel-Drive.........................................3-52
Low Fuel Warning.......................................3-54
9