transmission CHEVROLET SILVERADO 2011 2.G Service Manual

Black plate (60,1)Chevrolet Silverado Owner Manual - 2011
9-60 Driving and Operating
Shifting Into Four-Wheel
Drive Low
When Four-Wheel Drive Low is
engaged, vehicle speed should
be kept below 72 km/h (45 mph).
Extended high-speed operation in
Four-Wheel Drive Low may damage
or shorten the life of the drivetrain.
To shift to the Four-Wheel Drive
Low position, the ignition must be
in ON/RUN and the vehicle must be
stopped or moving less than 5 km/h
(3 mph) with the transmission in
N (Neutral). The preferred method
for shifting into Four-Wheel Drive
Low is to have the vehicle moving
1.6 to 3.2 km/h (1 to 2 mph). Turn the
knob to the Four-Wheel Drive Low
position. You must wait for the
Four-Wheel Drive Low indicator
light to stop flashing and remain
on before shifting the transmission
in gear.
Notice:Shifting the transmission
into gear before the requested
mode indicator light has stopped flashing could damage the
transfer case. To help avoid
damaging the vehicle, always wait
for the mode indicator lights to
stop flashing before shifting the
transmission into gear.
It is typical for the vehicle to
exhibit significant engagement
noise and bump when shifting
between Four-Wheel Drive Low
and Four-Wheel Drive High ranges
or from transfer case N (Neutral)
with the engine running.
If the knob is turned to the
Four-Wheel Drive Low position
when the vehicle is in gear and/or
moving, the Four-Wheel Drive
Low indicator light will flash for
30 seconds and not complete the
shift unless the vehicle is moving
less than 5 km/h (3 mph) and the
transmission is in N (Neutral).
After 30 seconds the transfer case
will shift to Four-Wheel Drive
High mode.
Shifting Out of Four-Wheel
Drive Low
To shift from Four-Wheel Drive
Low to Four-Wheel Drive High,
or Two-Wheel Drive High, the
vehicle must be stopped or
moving less than 5 km/h (3 mph)
with the transmission in N (Neutral)
and the ignition in ON/RUN.
The preferred method for shifting
out of Four-Wheel Drive Low
is to have the vehicle moving
1.6 to 3.2 km/h (1 to 2 mph). Turn the
knob to the Four-Wheel Drive High
or Two-Wheel Drive High position.
You must wait for the Four-Wheel
Drive High or Two-Wheel Drive High
indicator light to stop flashing and
remain on before shifting the
transmission into gear.

Black plate (61,1)Chevrolet Silverado Owner Manual - 2011
Driving and Operating 9-61
Notice:Shifting the transmission
into gear before the requested
mode indicator light has stopped
flashing could damage the
transfer case. To help avoid
damaging the vehicle, always
wait for the mode indicator lights
to stop flashing before shifting
the transmission into gear.
It is typical for the vehicle to exhibit
significant engagement noise
and bump when shifting between
Four-Wheel Drive Low and
Four-Wheel Drive High ranges
or from transfer case N (Neutral)
with the engine running.
If the knob is turned to the
Four-Wheel Drive High,
or Two-Wheel Drive High switch
position when the vehicle is in gear
and/or moving, the Four-Wheel
Drive High, or Two-Wheel Drive
High indicator light will flash for
30 seconds but will not complete the
shift unless your vehicle is moving
less than 3 mph (5 km/h) and the
transmission is in N (Neutral). Shifting into Neutral
To shift the transfer case to
N (Neutral) do the following:
1. Make sure the vehicle is parked
so that it will not roll.
2. Set the parking brake and press and hold the regular brake
pedal. See Parking Brake
on
page 9‑68for more information.
3. Start the vehicle or turn the ignition to ON/RUN.
4. Shift the transmission to N (Neutral).
5. Shift the transfer case to Two-Wheel Drive High.
6. Turn the transfer case dial clockwise to N (Neutral) until
it stops and hold it there until
the Neutral light starts blinking. This will take at least
10 seconds. Then slowly release
the dial to the four low position.
The N (Neutral) light will come
on when the transfer case shift
to N (Neutral) is complete.
7. If the engine is running, verify that the transfer case is in
N (Neutral) by shifting the
transmission to R (Reverse)
for one second, then shift the
transmission to D (Drive) for
one second.
8. Turn the ignition to ACC/ ACCESSORY, which will turn
the engine off.
9. Place the transmission shift lever in P (Park).
10. Release the parking brake prior to moving the vehicle.
11. Turn the ignition to LOCK/OFF.

Black plate (62,1)Chevrolet Silverado Owner Manual - 2011
9-62 Driving and Operating
Shifting Out of Neutral
To shift the transfer case out of
N (Neutral) do the following:
1. Set the parking brake and applythe regular brake pedal.
2. Turn the ignition to ON/RUN with the engine off, and shift the
transmission to N (Neutral).
3. Turn the transfer case dial to Two-Wheel Drive High.
After the transfer case has
shifted out of N (Neutral), the
N (Neutral) light will go out.
4. Release the parking brake prior to moving the vehicle. Notice:
Shifting the transmission
into gear before the requested
mode indicator light has stopped
flashing could damage the
transfer case. To help avoid
damaging the vehicle, always
wait for the mode indicator lights
to stop flashing before shifting
the transmission into gear.
5. Start the engine and shift the
transmission to the desired
position.
Excessively shifting the transfer
case into or out of the different
modes may cause the transfer case
to enter the shift protection mode.
This will protect the transfer case
from possible damage and will only
allow the transfer case to respond
to one shift per 10 seconds. The
transfer case may stay in this mode
for up to three minutes.Automatic Transfer Case
The transfer case knob is located
next to the steering column.
Use the dial to shift into and out of
Four-Wheel Drive.

Black plate (63,1)Chevrolet Silverado Owner Manual - 2011
Driving and Operating 9-63
You can choose among five driving
settings:
Indicator lights in the dial
show which setting you are in.
The indicator lights will come on
briefly when you turn on the ignition
and one will stay on. If the lights do
not come on, you should take the
vehicle to your dealer for service.
An indicator light will flash while
shifting the transfer case. It will
remain illuminated when the shift
is complete. If for some reason
the transfer case cannot make
a requested shift, it will return to
the last chosen setting.
2
m(Two-Wheel Drive High):
This setting is used for driving in
most street and highway situations.
The front axle is not engaged in
Two-Wheel Drive. This setting also
provides the best fuel economy.
AUTO (Automatic Four-Wheel
Drive): This setting is ideal for
use when road surface traction
conditions are variable. When driving the vehicle in AUTO,
the front axle is engaged, but the
vehicle's power is sent only to the
front and rear wheels automatically
based on driving conditions. Driving
in this mode results in slightly lower
fuel economy than Two-Wheel
Drive High.
4
m(Four-Wheel Drive High):
Use
the Four-Wheel Drive High position
when extra traction is needed, such
as on snowy or icy roads or in most
off-road situations. This setting also
engages the front axle to help drive
the vehicle. This is the best setting
to use when plowing snow.
4
n(Four-Wheel Drive Low): This
setting also engages the front axle
and delivers extra torque. You may
never need this setting. It sends
maximum power to all four wheels.
You might choose Four-Wheel Drive
Low if you are driving off-road in
deep sand, deep mud, deep snow,
and while climbing or descending
steep hills. If the vehicle has StabiliTrak,
®
shifting into Four-Wheel Drive
Low will turn Traction Control and
StabiliTrak
®off. See
StabiliTrak®
System on page 9‑70.
{WARNING
Shifting the transfer case to
N (Neutral) can cause the vehicle
to roll even if the transmission
is in P (Park). You or someone
else could be seriously injured.
Be sure to set the parking brake
before placing the transfer case in
N (Neutral). See Parking Brake
on page 9‑68.
N (Neutral): Shift the vehicle's
transfer case to N (Neutral)
only when towing the vehicle.
See Recreational Vehicle Towing
on
page 10‑101or Towing the Vehicleon
page 10‑101for more information.

Black plate (64,1)Chevrolet Silverado Owner Manual - 2011
9-64 Driving and Operating
If the SERVICE 4 WHEEL DRIVE
message stays on, you should
take the vehicle to your dealer
for service. See“SERVICE
4 WHEEL DRIVE message”
under Transmission Messages
on
page 5‑52.
Shifting Into Four-Wheel Drive
High or AUTO (Automatic
Four-Wheel Drive)
Turn the knob to the Four-Wheel
Drive High or AUTO position. This
can be done at any speed, except
when shifting from Four-Wheel
Drive Low. The indicator light will
flash while shifting. It will remain
on when the shift is completed.
Shifting Into Two-Wheel
Drive High
Turn the knob to the Two-Wheel
Drive High position. This can be
done at any speed, except when
shifting from Four-Wheel Drive Low.
The indicator light will flash while
shifting. It will remain on when the
shift is completed. Shifting Into Four-Wheel
Drive Low
When Four-Wheel Drive Low is
engaged, vehicle speed should
be kept below 72 km/h (45 mph).
Extended high-speed operation in
Four-Wheel Drive Low may damage
or shorten the life of the drivetrain.
To shift to the Four-Wheel Drive
Low position, the ignition must be
in ON/RUN and the vehicle must
be stopped or moving less than
5 km/h (3 mph) with the transmission
in N (Neutral). The preferred method
for shifting into Four-Wheel Drive
Low is to have the vehicle moving
1.6 to 3.2 km/h (1 to 2 mph). Turn the
knob to the Four-Wheel Drive Low
position. You must wait for the
Four-Wheel Drive Low indicator light
to stop flashing and remain on
before shifting the transmission
into gear.
Notice:
Shifting the transmission
into gear before the requested
mode indicator light has stopped flashing could damage the
transfer case. To help avoid
damaging the vehicle, always
wait for the mode indicator lights
to stop flashing before shifting
the transmission into gear.
It is typical for the vehicle to exhibit
significant engagement noise
and bump when shifting between
Four-Wheel Drive Low and
Four-Wheel Drive High ranges
or from N (Neutral) with the
engine running.
If the knob is turned to the
Four-Wheel Drive Low position
when the vehicle is in gear and/or
moving, the Four-Wheel Drive
Low indicator light will flash for
30 seconds and not complete the
shift unless the vehicle is moving
less than 5 km/h (3 mph) and the
transmission is in N (Neutral).
After 30 seconds the transfer
case will shift to Four-Wheel
Drive High mode.

Black plate (65,1)Chevrolet Silverado Owner Manual - 2011
Driving and Operating 9-65
Shifting Out of Four-Wheel
Drive Low
To shift from Four-Wheel Drive
Low to Four-Wheel Drive High,
AUTO or Two-Wheel Drive High,
the vehicle must be stopped or
moving less than 5 km/h (3 mph)
with the transmission in N (Neutral)
and the ignition in ON/RUN. The
preferred method for shifting out of
Four-Wheel Drive Low is to have
the vehicle moving 1 to 2 mph
(1.6 to 3.2 km/h). Turn the knob to
the Four-Wheel Drive High, AUTO
or Two-Wheel Drive High position.
You must wait for the Four-Wheel
Drive High, AUTO or Two-Wheel
Drive High indicator light to stop
flashing and remain on before
shifting the transmission into gear.
Notice:Shifting the transmission
into gear before the requested
mode indicator light has stopped
flashing could damage the
transfer case. To help avoid damaging the vehicle, always
wait for the mode indicator lights
to stop flashing before shifting
the transmission into gear.
It is typical for the vehicle to
exhibit significant engagement
noise and bump when shifting
between Four-Wheel Drive Low
and Four-Wheel Drive High ranges
or from N (Neutral) with the engine
running.
If the knob is turned to the
Four-Wheel Drive High, AUTO,
or Two-Wheel Drive High switch
position when the vehicle is in gear
and/or moving, the Four-Wheel
Drive High, AUTO or Two-Wheel
Drive High indicator light will flash
for 30 seconds but will not complete
the shift unless the vehicle is
moving less than 5 km/h (3 mph)
and the transmission is in
N (Neutral).
Shifting into Neutral
To shift the transfer case to
N (Neutral) do the following:
1. Make sure the vehicle is parked
so that it will not roll.
2. Set the parking brake and apply the regular brake pedal.
See Parking Brake
on
page 9‑68for more information.
3. Shifting the transfer case into N (Neutral) can be done with
or without the engine running.
Shifting without the engine
running should be done with
the ignition in ON/RUN.
4. Put the transmission in N (Neutral).
5. Shift the transfer case to Two-Wheel Drive High.

Black plate (66,1)Chevrolet Silverado Owner Manual - 2011
9-66 Driving and Operating
6. Turn the transfer case dialclockwise to N (Neutral) until
it stops and hold it there until
the N (Neutral) light starts
blinking. This will take at least
10 seconds. Then slowly release
the dial to the four low position.
The N (Neutral) light will come
on when the transfer case shift
to N (Neutral) is complete.
7. If the engine is running, make sure that the transfer case is
in N (Neutral) by shifting the
transmission to R (Reverse)
for one second, then shift the
transmission to D (Drive) for
one second.
8. Turn the ignition to ACC/ ACCESSORY, which will turn
the engine off. 9. Place the transmission shift
lever in P (Park).
10. Release the parking brake prior to moving the vehicle.
11. Turn the ignition to LOCK/OFF.
Shifting Out of Neutral
To shift out of N (Neutral) do the
following:
1. Set the parking brake and apply the regular brake pedal.
2. Turn the ignition to ON/RUN with the engine off, and shift the
transmission to N (Neutral).
3. Turn the transfer case dial to Two-Wheel Drive High,
Four-Wheel Drive High,
or AUTO.
After the transfer case has
shifted out of N (Neutral), the
N (Neutral) light will go out. 4. Release the parking brake prior
to moving the vehicle.
Notice: Shifting the transmission
into gear before the requested
mode indicator light has stopped
flashing could damage the
transfer case. To help avoid
damaging the vehicle, always
wait for the mode indicator lights
to stop flashing before shifting
the transmission into gear.
5. Start the engine and shift the transmission to the desired
position.

Black plate (72,1)Chevrolet Silverado Owner Manual - 2011
9-72 Driving and Operating
It is recommended to leave the
system on for normal driving
conditions, but it may be necessary
to turn the system off if the vehicle
is stuck in sand, mud, ice or snow,
and you want to“rock”the vehicle
to attempt to free it. It may also be
necessary to turn off the system
when driving in extreme off-road
conditions where high wheel spin is
required. See If the Vehicle is Stuck
on page 9‑22.
When the transfer case is in 4LO,
the stability system is automatically
disabled, the StabiliTrak light comes
on, and the STABILITRAK OFF
message will appear on the DIC.
Both traction control and StabiliTrak
are automatically disabled in this
condition.
Traction Control Operation
The traction control system is part
of the StabiliTrak system. Traction
control limits wheel spin by reducing
engine power to the wheels (engine
speed management) and by
applying brakes to each individual
wheel (brake-traction control) as
necessary.
The traction control system is
enabled automatically when the
vehicle is started. It will activate
and the StabiliTrak light will flash
if it senses that any of the wheels
are spinning or beginning to lose
traction while driving. If traction
control is turned off, only the
brake-traction control portion
of traction control will work.
The engine speed management will
be disabled. In this mode, engine
power is not reduced automatically
and the driven wheels can spin
more freely. This can cause the
brake-traction control to activate
constantly. Notice:
If the wheel(s) of one axle
is allowed to spin excessively
while the StabiliTrak®, ABS, brake
warning lights, and any relevant
DIC messages are displayed, the
transfer case could be damaged.
The repairs would not be covered
by the vehicle warranty. Reduce
engine power and do not spin the
wheel(s) excessively while these
lights and messages are
displayed.
The traction control system may
activate on dry or rough roads or
under conditions such as heavy
acceleration while turning or
abrupt upshifts/downshifts of the
transmission. When this happens,
a reduction in acceleration may be
noticed, or a noise or vibration may
be heard. This is normal.
If cruise control is being used when
the system activates, the StabiliTrak
light will flash and cruise control will
automatically disengage. Cruise
control may be reengaged when
road conditions allow. See Cruise
Control on page 9‑73.

Black plate (73,1)Chevrolet Silverado Owner Manual - 2011
Driving and Operating 9-73
StabiliTrak may also turn off
automatically if it determines that
a problem exists with the system.
If the problem does not clear itself
after restarting the vehicle, see your
dealer for service.
2500 and 3500 series vehicles with
StabiliTrak have a Trailer Sway
Control (TSC) feature. SeeTrailer
Sway Control (TSC) on page 9‑123.
2500 and 3500 series vehicles with
StabiliTrak have a Hill Start Assist
(HSA) feature. See Hill Start Assist
(HSA) on page 9‑70.
Adding non‐dealer accessories can
affect the vehicle's performance.
See Accessories and Modifications
on page 10‑3.
Locking Rear Axle
Vehicles with a locking rear axle can
give more traction on snow, mud,
ice, sand, or gravel. It works like a
standard axle most of the time, but
when traction is low, this feature will
allow the rear wheel with the most
traction to move the vehicle.
Cruise Control
{WARNING
Cruise control can be dangerous
where you cannot drive safely at
a steady speed. So, do not use
the cruise control on winding
roads or in heavy traffic.
Cruise control can be dangerous
on slippery roads. On such roads,
fast changes in tire traction can
cause excessive wheel slip, and
you could lose control. Do not use
cruise control on slippery roads.
For vehicles with cruise control, a
speed of about 40 km/h (25 mph)
or more can be maintained
without keeping your foot on the
accelerator. Cruise control does
not work at speeds below about
40 km/h (25 mph). When the brakes are applied, cruise
control is turned off.
For vehicles with an Allison or
Hydra‐Matic 6‐speed automatic
transmission, see
“Grade Braking
and Cruise Grade Braking (Allison
Transmission) under Tow/Haul
Mode
on page 9‑49for an
explanation of how cruise control
interacts with the Range Selection
Mode, tow/haul and grade braking
systems.
For vehicles with the StabiliTrak
system that begins to limit wheel
spin while you are using cruise
control, the cruise control will
automatically disengage. See
StabiliTrak
®Systemon page 9‑70.
When road conditions allow the
cruise control to be safely used
again, it can be turned back on.

Black plate (90,1)Chevrolet Silverado Owner Manual - 2011
9-90 Driving and Operating
Towing
General Towing
Information
Only use towing equipment that
has been designed for the vehicle.
Contact your dealer or trailering
dealer for assistance with preparing
the vehicle for towing a trailer.
See the following trailer towing
information in this section:
.For information on driving while
towing a trailer, see“Driving
Characteristics and
Towing Tips.”
.For maximum vehicle and trailer
weights, see “Trailer Towing.”
.For information on equipment
to tow a trailer, see “Towing
Equipment.” For information on towing a disabled
vehicle, see
Towing the Vehicle
on
page 10‑101. For information on
towing the vehicle behind another
vehicle such as a motorhome, see
Recreational Vehicle Towing
on
page 10‑101.
Driving Characteristics
and Towing Tips
Pulling a Trailer
Important points for pulling a trailer:
.There are many different laws,
including speed limit restrictions,
having to do with trailering.
Make sure the rig will be legal,
not only where you live but
also where you will be driving.
A good source for this
information can be state
or provincial police.
.Consider using a sway control.
See “Hitches” underTowing
Equipment on page 9‑111.
.Do not tow a trailer at all during
the first 800 km (500 miles)
the new vehicle is driven.
The engine, axle, or other
parts could be damaged.
.During the first 800 km
(500 miles) that a trailer is
towed, do not drive over
80 km/h (50 mph) and do
not make starts at full throttle.
This helps the engine and other
parts of the vehicle wear in at
the heavier loads.
.Vehicles can tow in D (Drive).
Shift the transmission to a lower
gear if the transmission shifts
too often under heavy loads
and/or hilly conditions.
Important considerations that have
to do with weight:
.Weight of the trailer
.Weight of the trailer tongue
.Weight on the vehicle's tires
.Weight of the trailering
combination