navigation system CHEVROLET SILVERADO 2012 2.G Owner's Manual

Black plate (3,1)Chevrolet Silverado Owner Manual - 2012
OnStar 14-3
Using Voice Commands
During a Planned Route
Cancel Route
1. Push
X. System responds:
“OnStar ready,” then a tone.
Say “Cancel route.” System
responds: “Would you like to
cancel route directions to your
destination?”
2. Say “Yes.”System responds:
“OK, route canceled.”
3. Say “Goodbye.” Exits voice
commands.
Route Preview
1. Push
X. System responds:
“OnStar ready,” then a tone.
2. Say “Route Preview.” System
responds with the next three
maneuvers.
3. Say “Goodbye.” Exits voice
commands. Repeat
1. Push
X. System responds:
“OnStar ready,” then a tone.
2. Say “Repeat.” System responds
with the last direction given, then
responds with “OnStar ready,”
then a tone.
3. Say “Goodbye.” Exits voice
commands.
Get My Destination
1. Push
X. System responds:
“OnStar ready,” then a tone.
2. Say “Get my destination.”
System responds with miles to
the destination, then responds
with “OnStar ready,” then a tone.
3. Say “Goodbye.” Exits voice
commands.
Other Navigation Services
Available from OnStar
OnStar eNav: Allows subscribers
to send destinations from Google
Maps™ and MapQuest.com to
their Turn-by-Turn Navigation or
screen-based navigation system.
When ready, the directions will be
downloaded to the vehicle.
Destination Download:
Push
Q, then request the Advisor
to download directions to the
navigation system in the vehicle.
After the call ends, push the
“Go” button on the navigation
screen to begin driving directions.
Destinations can also be
downloaded on the go.
For information about eNav,
Destination Download, and
coverage maps visit
www.onstar.com.

Black plate (5,1)Chevrolet Silverado Owner Manual - 2012
OnStar 14-5
It can connect to an OnStar Advisor
anytime. For OnStar mobile app
compatibility or further information,
see www.onstar.com.
Diagnostics
OnStar Vehicle Diagnostics will
perform a vehicle check every
month. It will check the engine,
transmission, antilock brakes, and
major vehicle systems. It also
checks the tire pressures, if the
vehicle is equipped with the Tire
Pressure Monitoring System. If a
diagnostics check is needed
between e-mails, push
Q, and an
Advisor can run a check.
OnStar Additional
Information
Transferring Service
PushQto request account transfer
eligibility information. The Advisor
can assist in canceling or removing
account information. If OnStar
receives information that vehicle
ownership has changed, OnStar
may send a voice message to the
vehicle, requesting updated account
information.
Reactivation for Subsequent
Owners
PushQand follow the prompts to
speak to an Advisor as soon as
possible after acquiring the vehicle.
The Advisor will update vehicle
records and will explain the OnStar
service offers and options available.
How OnStar Service Works
Automatic Crash Response,
Emergency Services, Crisis Assist,
Stolen Vehicle Assistance, Vehicle
Diagnostics, Remote Door Unlock,
Roadside Assistance, Turn-by-Turn
Navigation, and Hands-Free Calling
are available on most vehicles.
Not all OnStar services are
available everywhere or on all
vehicles. For more information,
a full description of OnStar services,
system limitations, and OnStar
terms and conditions, see
www.onstar.com (U.S.) or
www.onstar.ca (Canada); contact
OnStar at 1-888-4-ONSTAR
(1‐888‐466‐7827) or TTY
1‐877‐248‐2080; or push
Qto
speak with an Advisor. OnStar
services require a vehicle electrical
system, wireless service, and GPS
satellite technologies to be available
and operating for features to
function properly. These systems
may not operate if the battery is
discharged or disconnected.

Black plate (6,1)Chevrolet Silverado Owner Manual - 2012
14-6 OnStar
OnStar service cannot work unless
your vehicle is in a place where
OnStar has an agreement with a
wireless service provider for service
in that area, and the wireless
service provider has coverage,
network capacity, reception, and
technology compatible with OnStar’s
service. Service involving location
information about the vehicle cannot
work unless GPS signals are
available, unobstructed, and
compatible with the OnStar
hardware. OnStar service may not
work if the OnStar equipment is not
properly installed or it has not been
properly maintained. If equipment
or software is added, connected,
or modified, OnStar service may
not work. Other problems beyond
OnStar ’s control may prevent
service such as hills, tall buildings,
tunnels, weather, electrical system
design and architecture of the
vehicle, damage to the vehicle in a
crash, or wireless phone network
congestion or jamming. See
Radio Frequency Statement on
page 13‑21 for information
regarding Part 15 of the Federal
Communications Commission (FCC)
rules and Industry Canada
Standards RSS-GEN/210/220/310.
Services for People with
Disabilities
Advisors provide services to help
subscribers with physical disabilities
and medical conditions.
Push
Qfor help with:
.Locating a gas station with an
attendant to pump gas.
.Finding a hotel, restaurant, etc.,
that meets accessibility needs.
.Providing directions to the
closest hospital or pharmacy in
urgent situations.
TTY Users
OnStar has the ability to
communicate to the deaf,
hard‐of‐hearing, or speech‐impaired
customers while in the vehicle.
The available dealer‐installed TTY
system can provide in-vehicle
access to all of the OnStar services,
except Virtual Advisor and OnStar
Turn‐by‐Turn Navigation.
Onstar.com
The website provides access to
account information, manages the
OnStar subscription, and allows
viewing of videos of each service.
Get subscription plan pricing and
sign up for OnStar Vehicle
Diagnostics. Click on the “My
Account” tab on the home page.

Black plate (7,1)Chevrolet Silverado Owner Manual - 2012
OnStar 14-7
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some of
the OnStar services, like Remote
Door Unlock and Stolen Vehicle
Assistance. You will be prompted
to change the PIN the first time
when speaking with an Advisor.
To change the OnStar PIN, call
OnStar and provide the Advisor
with the current number.
Warranty
OnStar equipment may be
warranted as part of the new-vehicle
limited warranty. The manufacturer
of the vehicle furnishes detailed
warranty information.
Languages
The vehicle can be programmed
to respond in French or Spanish.
Push
Qand ask an Advisor.
Advisors can speak French or
Spanish.
Potential Issues
Some OnStar services are disabled
after five days. OnStar cannot
perform Remote Door Unlock or
Stolen Vehicle Assistance after the
vehicle has been off continuously
for five days. After five days, OnStar
can contact Roadside Assistance
and a locksmith to help gain access
to the vehicle.
Global Positioning
System (GPS)
.Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels,
underpasses, or parking
garages; or in an area with very
dense trees. If GPS signals are
not available, the OnStar system
should still operate to call
OnStar. However, OnStar could
have difficulty identifying the
exact location.
.In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.
.A temporary loss of GPS can
cause loss of the ability to send
a Turn-by-Turn Navigation route.
The Advisor may give a verbal
route or may ask for a call back
after the vehicle is driven into an
open area.

Black plate (8,1)Chevrolet Silverado Owner Manual - 2012
i-8 INDEX
Loss of Control . . . . . . . . . . . . . . . . . 9-5
Low Fuel Warning Light . . . . . . . . 5-30
Lower Anchors andTethers for Children
(LATCH System) . . . . . . . . . . . . . 3-51
Lumbar Adjustment . . . . . . . . . . . . . 3-6 Front Seats . . . . . . . . . . . . . . . . . . . . 3-6
M
Maintenance
Records . . . . . . . . . . . . . . . . . . . . .11-17
Maintenance Schedule Recommended Fluids
and Lubricants . . . . . . . . . . . . .11-13
Transfer Case . . . . . . . . . . . . . . . . 9-45
Malfunction Indicator Lamp . . . . 5-24
Manual Mirrors . . . . . . . . . . . . . . . . 2-14
Manual Mode . . . . . . . . . . . . . . . . . . 9-42
Manual Transmission . . . . . . . . . . 9-44 Fluid . . . . . . . . . . . . . . . . . . . . . . . . 10-17
Manual Windows . . . . . . . . . . . . . . 2-18
Memory Features . . . . . . . . . . . . . . 1-13
Memory Seats . . . . . . . . . . . . . . . . . . 3-8 Messages
Airbag System . . . . . . . . . . . . . . . . 5-48
Anti-theft Alarm System . . . . . . . 5-48
Battery Voltage and
Charging . . . . . . . . . . . . . . . . . . . . 5-42
Brake System . . . . . . . . . . . . . . . . 5-42
Door Ajar . . . . . . . . . . . . . . . . . . . . . 5-43
Engine Cooling System . . . . . . . 5-44
Engine Oil . . . . . . . . . . . . . . . . . . . . 5-45
Engine Power . . . . . . . . . . . . . . . . 5-46
Fuel System . . . . . . . . . . . . . . . . . . 5-46
Key and Lock . . . . . . . . . . . . . . . . . 5-46
Lamp . . . . . . . . . . . . . . . . . . . . . . . . . 5-46
Object Detection System . . . . . 5-47
Ride Control System . . . . . . . . . . 5-47
Starting the Vehicle . . . . . . . . . . . 5-49
Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-49
Transmission . . . . . . . . . . . . . . . . . 5-50
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 5-42
Vehicle Reminder . . . . . . . . . . . . . 5-50
Washer Fluid . . . . . . . . . . . . . . . . . 5-51 Mirrors
Automatic Dimming
Rearview . . . . . . . . . . . . . . . . . . . . 2-17
Convex . . . . . . . . . . . . . . . . . . . . . . . 2-14
Folding . . . . . . . . . . . . . . . . . . . . . . . 2-15
Heated . . . . . . . . . . . . . . . . . . . . . . . 2-16
Manual . . . . . . . . . . . . . . . . . . . . . . . 2-14
Manual Rearview . . . . . . . . . . . . . 2-17
Park Tilt . . . . . . . . . . . . . . . . . . . . . . 2-17
Power . . . . . . . . . . . . . . . . . . . . . . . . 2-15
Trailer Tow . . . . . . . . . . . . . . . . . . . . 2-15
Monitor System, Tire Pressure . . . . . . . . . . . . . . . . . . . . 10-64
N
NavigationVehicle Data Recordingand Privacy . . . . . . . . . . . . . . . 13-21
Navigation, OnStar
®. . . . . . . . . . . 14-2
New Vehicle Break-In . . . . . . . . . . 9-26
Noise Control System . . . . . . . . 10-36

Black plate (9,1)Chevrolet Silverado Owner Manual - 2012
INDEX i-9
O
Object Detection SystemMessages . . . . . . . . . . . . . . . . . . . . 5-47
Odometer . . . . . . . . . . . . . . . . . . . . . . 5-14 Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-14
Off-Road . . . . . . . . . . . . . . . . . . . . . . . 9-6 Driving . . . . . . . . . . . . . . . . . . . . . . . . . 9-6
Recovery . . . . . . . . . . . . . . . . . . . . . . 9-5
Oil Engine . . . . . . . . . . . . . . . . . . . . . . . . 10-7
Engine Oil Life System . . . . . 10-10
Engine Oil PressureGauge . . . . . . . . . . . . . . . . . . . . . . 5-16
Messages . . . . . . . . . . . . . . . . . . . . 5-45
Pressure Light . . . . . . . . . . . . . . . . 5-30
Older Children, Restraints . . . . . 3-42
Online Owner Center . . . . . . . . . . 13-6
OnStar
®
Additional Information . . . . . . . . 14-5
Connections . . . . . . . . . . . . . . . . . . 14-4
Diagnostics . . . . . . . . . . . . . . . . . . . 14-5
Emergency . . . . . . . . . . . . . . . . . . . 14-2
Navigation . . . . . . . . . . . . . . . . . . . . 14-2
Overview . . . . . . . . . . . . . . . . . . . . . 14-1
Security . . . . . . . . . . . . . . . . . . . . . . 14-2 OnStar
®System . . . . . . . . . . . . . . . 1-35
Operation, Infotainment
System . . . . . . . . . . . . . . . . . . . . . . . . 7-3
Ordering Service Publications . . . . . . . . 13-17
Outlets Power . . . . . . . . . . . . . . . . . . . . . . . . 5-10
Overheated Engine Protection
Operating Mode . . . . . . . . . . . . . 10-26
Overheating, Engine . . . . . . . . . . 10-23
Overview, OnStar
®. . . . . . . . . . . . 14-1
P
Park
Shifting into . . . . . . . . . . . . . . . . . . . 9-33
Shifting out of . . . . . . . . . . . . . . . . . 9-35
Park Tilt Mirrors . . . . . . . . . . . . . . . . 2-17
Parking . . . . . . . . . . . . . . . . . . . . . . . . 9-35
Assist, Ultrasonic . . . . . . . . . . . . . 9-68
Brake . . . . . . . . . . . . . . . . . . . . . . . . . 9-60
Brake and P (Park)Mechanism Check . . . . . . . . 10-38
Over Things That Burn . . . . . . . 9-35 Passenger Airbag Status
Indicator . . . . . . . . . . . . . . . . . . . . . 5-22
Passenger Sensing System . . . . . . . . . . . . . . . . . . . . . . . 3-34
Perchlorate Materials Requirements, California . . . . . 10-3
Personalization
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 5-52
Phone Bluetooth . . . . . . . . . . . . . . . . . . . . . 7-52
Pick-up Box Identification
and Fender Marker
Lamps . . . . . . . . . . . . . . . . . . . . . . 10-43
Pickup Conversion to Chassis Cab . . . . . . . . . . . . . . . . 9-119
Power
Door Locks . . . . . . . . . . . . . . . . . . . . 2-8
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . 2-15
Outlets . . . . . . . . . . . . . . . . . . . . . . . 5-10
Protection, Battery . . . . . . . . . . . . 6-10
Retained Accessory (RAP) . . . 9-32
Seat Adjustment . . . . . . . . . . . . . . . 3-5
Steering Fluid . . . . . . . . . . . . . . . 10-27
Windows . . . . . . . . . . . . . . . . . . . . . 2-18