snow chains CHEVROLET SILVERADO 2012 2.G Owners Manual

Black plate (16,1)Chevrolet Silverado Owner Manual - 2012
9-16 Driving and Operating
If the Vehicle Is Stuck
Slowly and cautiously spin the
wheels to free the vehicle when
stuck in sand, mud, ice, or snow.
See“Rocking Your Vehicle to Get
It Out” later in this section.
If the vehicle has a traction system,
it can often help to free a stuck
vehicle. Refer to the vehicle's
traction system in the Index. If stuck
too severely for the traction system
to free the vehicle, turn the traction
system off and use the rocking
method.
{WARNING
If the vehicle's tires spin at high
speed, they can explode, and you
or others could be injured. The
vehicle can overheat, causing an
engine compartment fire or other
damage. Spin the wheels as little
as possible and avoid going
above 55 km/h (35 mph). For information about using tire
chains on the vehicle, see
Tire
Chains on page 10‑78.
Rocking Your Vehicle to Get
It Out
Turn the steering wheel left and
right to clear the area around the
front wheels. For four-wheel-drive
vehicles, shift into Four‐Wheel High.
For vehicles with StabiliTrak
®,
turn the traction control part of the
system off. Shift back and forth
between R (Reverse) and a forward
gear, or with a manual transmission,
between 1 (First) or 2 (Second) and
R (Reverse), spinning the wheels
as little as possible. To prevent
transmission wear, wait until the
wheels stop spinning before shifting
gears. Release the accelerator
pedal while shifting, and press
lightly on the accelerator pedal
when the transmission is in gear. Slowly spinning the wheels in the
forward and reverse directions
causes a rocking motion that could
free the vehicle. If that does not get
the vehicle out after a few tries,
it might need to be towed out.
Recovery hooks can be used,
if the vehicle has them. If the
vehicle does need to be towed out,
see
Towing the Vehicle on
page 10‑97.
Recovery Hooks
{WARNING
Never pull on recovery hooks
from the side. The hooks could
break and you and others could
be injured. When using recovery
hooks, always pull the vehicle
straight out.

Black plate (8,1)Chevrolet Silverado Owner Manual - 2012
13-8 Customer Information
Services Provided
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
.Lock‐Out Service:Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
.Emergency Tow From a Public
Road or Highway: Tow to the
nearest Chevrolet dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is also given
when the vehicle is stuck in the
sand, mud, or snow.
.Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
.Battery Jump Start: Service to
jump start a dead battery.
Services Not Included in
Roadside Assistance
.Impound towing caused by
violation of any laws.
.Legal fines.
.Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.
.Towing or services for vehicles
driven on a non-public road or
highway.
Services Specific to Canadian
Purchased Vehicles
.Fuel Delivery: Reimbursement
is approximately $5 Canadian.
Diesel fuel delivery may be
restricted. Propane and other
fuels are not provided through
this service.
.Lock-Out Service: Vehicle
registration is required.
.Trip Routing Service: Detailed
maps of North America are
provided when requested either
with the most direct route or the
most scenic route. There is a
limit of six requests per year.
Additional travel information is
also available. Allow three
weeks for delivery.
.Trip Interruption Benefits and
Assistance: Must be over
250 kilometers from where
your trip was started to
qualify. General Motors of