audio CHEVROLET SILVERADO 2014 2.G Owner's Manual

Black plate (15,1)Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853506) - 2014 - crc 2nd - 5/15/13
Infotainment System 7-15
Loss of Audio
Loss of Pandora audio can happen
in different ways:
.Weak or lost data connection.
.Device needs to be charged.
.Application needs to be
relaunched.
.Connection between phone and
radio lost.
.An iPhone is connected to both
Bluetooth and the USB port.
Playback can be resumed from
a loss of audio by double
tapping on the iPhone home
button then scrolling through the
icons to find an icon that allows
a change of flow between
Bluetooth and USB cable.
Volume and song selection may
be controlled using the
Infotainment controls or on the
phone/device. If Pandora is
selected and nothing is heard,check the volume setting on
both phone/device and the
Infotainment system.
Common Pandora Messages
Pandora Error/Please Check
Device: Not signed in or Pandora
is down for maintenance.
No Stations Available: No stations
are available on the Pandora server
through the connected device.
Action Unavailable. Please Check
Device Connection.: A few
conditions for loss of Internet
connection are:
.The connected device loses its
cellular connection.
.The device does not support
Internet connectivity.
.The device is not in the vehicle.
.The Bluetooth signal is lost. No skips remaining for this
station or permitted during
advertisements:
.The maximum Pandora skip limit
has been reached according to
the plan that was obtained.
.Skipping an advertisement was
tried.
See www.pandora.com/help. If the
service will not work, see a dealer
for assistance.

Black plate (16,1)Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853506) - 2014 - crc 2nd - 5/15/13
7-16 Infotainment System
Audio Players
CD Player
If the vehicle is equipped with a CD
player, it can be used for CD and
MP3 audio.
With the vehicle on, insert a disc
into the slot, label side up. Press the
MEDIA button to select CD as a
source.
The system is capable of
playing most:
.Audio CDs
.CD-R
.CD-RW
.MP3 or unprotected WMA
formats
When playing any compatible
recordable disc, the sound quality
can be reduced due to disc quality,
the method of recording, the quality
of the music that has been
recorded, or the way the disc has
been handled. There can be increased skipping,
difficulty in finding tracks, and/or
difficulty in loading and ejecting.
If these problems occur, check the
disc for damage or try a known
good disc.
To avoid damage to the CD player:
.Do not use scratched or
damaged discs.
.Do not apply labels to discs. The
labels could get caught in the
player.
.Insert only one disc at a time.
.Keep the loading slot free of
foreign materials, liquids, and
debris.
.Use a marking pen to label the
top of the disc.
Loading and Ejecting Discs
To load a disc:
1. Turn the vehicle on.
2. Insert a disc into the slot, label
side up. The player pulls it in the
rest of the way. If the disc is damaged or improperly loaded,
there is an error and the disc
ejects.
Playing an Audio CD
Press the MEDIA button on the
faceplate until CD is selected.
On the CD main page, either a track
number displays at the beginning of
each track or Song, Artist, and
Album information displays when
available.
Use the following screen controls to
play the disc:
t(Seek Previous/Fast Reverse):
While on the CD main page:
.Press to seek to the beginning of
the current or previous track.
If the track has been playing for
less than five seconds, it seeks
to the previous track. If longer
than five seconds, the current
track starts from the beginning.

Black plate (18,1)Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853506) - 2014 - crc 2nd - 5/15/13
7-18 Infotainment System
If Disc Player Error displays, it could
be for one of the following reasons:
.The player temperature is
too high.
.There are load or eject errors.
If the CD is not playing correctly, for
any other reason, try a known
good CD.
If any error continues, contact your
dealer.
Playing an MP3 CD
To play an MP3 CD, follow the same
instructions as “Playing an
Audio CD.”
The following guidelines must be
met when creating an MP3 disc,
otherwise the CD might not play:
.Sampling rate: 16 kHz,
22.05 kHz, 24 kHz, 32 kHz,
44.1 kHz, and 48 kHz.
.Bit rates supported: 8, 16, 24,
32, 40, 48, 56, 64, 80, 96, 112,
128, 144, 160, 192, 224, 256,
and 320 kbps.
.Maximum number of folders:
eight folders with 255 files per
folder.
.Maximum of 1,000 files on
a disc.
.Recorded on a CD-R or CD-RW.
Root Directory
The root directory is treated as a
folder. All files contained directly
under the root directory are
accessed prior to any root directory
folders.
Empty Folders
If a root directory or folder is empty
or contains only folders, the player
advances to the next folder in the
file structure that contains a
compressed audio file. The empty
folder(s) are not displayed or
numbered.
No Folder
When the CD only contains
compressed audio files without any
folders, all files are under the root
folder.
USB Port
Playing from a USB
A USB mass storage device or
Media Transfer Protocol (MTP)
device can be connected to the
USB port.
The USB ports are in the center
console.
USB MP3 Player and USB Drives
.The USB MP3 players and USB
drives connected must comply
with the USB Mass Storage
Class specification (USB MSC).
.Hard disk drives are not
supported.
To play a USB device:
.Connect the USB.
.Press the MEDIA button on the
faceplate until the connected
device is shown.

Black plate (19,1)Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853506) - 2014 - crc 2nd - 5/15/13
Infotainment System 7-19
While the USB source is active,
press the corresponding faceplate
button for the icons on the screen to
operate USB function:
.t(Seek Previous/Fast
Reverse)
.u(Seek Next/Fast Forward)
.j/r(Play/Pause)
.Z(Shuffle)
For information on how to use the
screen icons, see “Playing an
Audio CD.”
USB Menu
Press the MENU knob to display the
USB menu and the following may
display:
Browse: Select to display the files
and folders on the USB device.
Tone Settings: Select to adjust
Bass, Midrange, Treble, Balance,
Fade, and EQ (Equalizer). See
“Tone Settings” under“Playing an
Audio CD.” Auto Volume:
If equipped, see
“Playing an Audio CD.”
EQ (Equalizer) Settings:
If equipped, this feature adjusts the
equalizer settings. See “EQ
(Equalizer) Settings” inAM-FM
Radio on page 7-8.
Playing from an iPod®
This feature supports the following
iPod models:
.iPod nano®(1st, 2nd, 3rd, and
4th generation)
.iPod with video (5.0 and 5.5
generation).
.iPod classic®(6th generation)
.iPod touch®(1st and 2nd
generation) There may be problems with
operation and function in the
following situations:
.When connecting an iPod with a
more recent version of the
firmware installed than is
supported by the infotainment
system.
.When connecting an iPod on
which firmware from other
providers is installed.
To connect and control an iPod:
1. Connect one end of the standard iPod USB cable to the iPod's
dock connector.
2. Connect the other end to a USB port in the center console.
3. Press the MEDIA button to select the source.
iPod music information displays on
the radio’s display and begins
playing through the vehicle’s audio
system.

Black plate (20,1)Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853506) - 2014 - crc 2nd - 5/15/13
7-20 Infotainment System
The iPod battery recharges
automatically while the vehicle is on.
When the vehicle is off while an
iPod is connected using the iPod
USB cable, the iPod battery stops
charging and the iPod automatically
turns off.
If the iPod is an unsupported model,
it can still be listened to in the
vehicle by connecting to the
auxiliary input jack using a standard
3.5 mm (1/8 in) stereo cable.
iPod Menu
Press the MENU knob to display the
iPod Menu and the following may
display:
Browse:Select to display the files
or songs on the iPod. See “Browse
iPod Media” later in this section.
Tone Settings: Select to adjust
Bass, Midrange, Treble, Balance,
Fade, and EQ (Equalizer). See
“Tone Settings” under“Playing an
Audio CD.”
Auto Volume: If equipped, see
“Playing an Audio CD.” EQ (Equalizer) Settings:
If equipped, this feature adjusts the
Equalizer settings. See
“EQ
(Equalizer) Settings” inAM-FM
Radio on page 7-8.
Browse iPod Media
Use the following to browse:
Playlists:
1. Turn the MENU knob to highlight and press to view the playlists
stored on the iPod.
2. Turn the MENU knob to highlight and press to select a playlist
name to view a list of all songs
in the playlist.
3. Turn the MENU knob to highlight and press to select the song
from the list to begin playback.
Artists:
1. Turn the MENU knob to highlight and press to view the artists
stored on the iPod. 2. Turn the MENU knob to highlight
and press to select an artist
name to view a list of all albums
by the artist.
3. Turn the MENU knob to highlight and press to select an album
name to view a list of all songs
on the album.
4. Turn the MENU knob to highlight and press to select the song
from the list to begin playback.
Albums:
1. Turn the MENU knob to highlight and press to view the albums
stored on the iPod.
2. Turn the MENU knob to highlight and press to select an album
name to view a list of all songs
on the album.
3. Turn the MENU knob to highlight and press to select the song
from the list to begin playback.

Black plate (21,1)Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853506) - 2014 - crc 2nd - 5/15/13
Infotainment System 7-21
Genres:
1. Turn the MENU knob to highlightand press to view the genres
stored on the iPod.
2. Turn the MENU knob to highlight and press to select a genre
name to view a list of artists of
that genre.
3. Turn the MENU knob to highlight and press to select to view
albums by that artist.
4. Turn the MENU knob to highlight and press to select an album to
view songs.
5. Turn the MENU knob to highlight and press to select the song
from the list to begin playback.
Songs:
1. Turn the MENU knob to highlight and press to view a list of all
songs stored on the iPod.
2. Turn the MENU knob to highlight and press to select the song
from the list to begin playback.Playing from an iPhone®
or iPad®
This feature supports iPhone 3G,
iPhone 3GS, iPhone 4, and iPad.
Follow the same instructions as
stated earlier for using an iPod.
SD Card Reader
This vehicle has an SD card reader
in the center console. See Center
Console Storage on page 4-3.
1. Plug the SD card into the reader.
2. Press the MEDIA button to select the SD device.
If an SD card has already been
connected, but a different source is
currently active, press the MEDIA
screen button repeatedly to cycle
through all of the available audio
source screens, until the SD card
screen is shown.
Playing Music from the SD Card
An SD Card is played the same way
a USB device is played. See USB
Port on page 7-18.
Auxiliary Jack
The AUX jack is in the center
console. See Center Console
Storage on page 4-3.
Possible auxiliary audio sources
include:
.Laptop computer
.Audio music player
This jack is not an audio output. Do
not plug headphones into the
auxiliary input jack. Auxiliary
devices should be set up while the
vehicle is in P (Park).
Connect a 3.5 mm (1/8 in) cable
from the auxiliary device to the
auxiliary input jack.
If an auxiliary device has already
been connected, but a different
source is currently active, press the
MEDIA faceplate button repeatedly
to scroll through all of the available
audio source screens, until the AUX
source screen is shown.

Black plate (22,1)Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853506) - 2014 - crc 2nd - 5/15/13
7-22 Infotainment System
Playing from the AUX Jack
An auxiliary device is played
through the audio system and
controlled through the device itself.
AUX Menu
Press the MENU knob to display the
AUX menu and the following may
display:
Tone Settings:Select to adjust
Bass, Midrange, Treble, Balance,
Fade, and EQ (Equalizer). See
“Tone Settings” underAM-FM Radio
on page 7-8.
Auto Volume: If equipped, see
“Playing an Audio CD.”
EQ (Equalizer) Settings:
If equipped, this feature adjusts the
pre-defined equalizer settings. See
“EQ (Equalizer) Settings” inAM-FM
Radio on page 7-8.Bluetooth Audio
If equipped, music may be played
from a paired Bluetooth device. See
Bluetooth (Infotainment Controls -
Base Radio) on page 7-34 or
Bluetooth (Voice Recognition - Base
Radio) on page 7-38 orBluetooth
(Overview) on page 7-32 or
Bluetooth (Infotainment Controls -
Base Connected Radio) on
page 7-43 orBluetooth (Voice
Recognition - Base Connected
Radio) on page 7-48 for help pairing
a device.
Volume and song selection may be
controlled using the Infotainment
controls or on the phone/device.
If Bluetooth Audio is selected and
nothing is heard, check the volume
setting on both phone/device and
the Infotainment system.
Music can be launched by pressing
the MEDIA screen button on the
Home Page. To play music via Bluetooth:
1. Power on the device, and pair to
connect the device.
2. Once paired, go into the audio application from the Home Page
or via the application tray. Select
MEDIA until Bluetooth displays.
Bluetooth Audio Menu
Press the MENU screen button to
display the Bluetooth Audio menu.
The following may be available:
Tone: Select + or −to adjust the
tone settings. See AM-FM Radio on
page 7-8.
Press
oBACK to go back to the
previous menu.
Manage Bluetooth Devices: Select
to go to the Bluetooth page to add
or delete devices.
When selecting Bluetooth audio, the
radio may not be able to launch the
audio player on the connected
device to start playing. When the
vehicle is not moving, use the
phone to begin playback.

Black plate (23,1)Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853506) - 2014 - crc 2nd - 5/15/13
Infotainment System 7-23
All devices launch audio differently.
When selecting Bluetooth audio as
a source, the radio may show as
paused on the screen. Press play
on the device or press
rto begin
playback.
Some phones support sending
Bluetooth music information to
display on the radio. When the radio
receives this information, it will
check to see if any is available and
display it. For more information
about supported Bluetooth features,
see www.gm.com/bluetooth.
Navigation
OnStar®System
An OnStar®subscriber has the
ability to connect to the OnStar
system (if equipped) and ask an
OnStar Advisor to download a
destination into the embedded
navigation system. OnStar will send
address information and location
coordinates of the destination into
the navigation system.
OnStar Turn-by-Turn Navigation
Select the MENU screen button to
go to the Turn-by-Turn menu.
The Turn-by-Turn menu consists of
the following options:
.Update Route (only shows if the
vehicle is off the route)
.Cancel Route
.My Destination
.Route Preview
.Repeat
When the system is downloading a
route, the only option available is
Cancel Route. Once the route is
downloaded, the additional list items
display.

Black plate (25,1)Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853506) - 2014 - crc 2nd - 5/15/13
Infotainment System 7-25
.If the vehicle is not equipped
with OnStar, the navigation
application icon is removed from
the home screen and
applications tray, so this view is
not accessible.
Mutually Exclusive from
Embedded Navigation
If the vehicle has both a built in
navigation system and OnStar, the
system only allows one application
at a time. If an OnStar Turn-by-Turn
route is in progress, all internal
navigation functions are disabled
until the route is completed.
When the navigation application is
selected, OnStar Turn-by-Turn
screens display.
Canceling an Embedded Route
If a route is in progress using the
vehicle navigation system and an
OnStar Turn-by-Turn is requested,
the vehicle navigation system route
is cancelled automatically. The embedded route can only be
resumed manually after completing
or canceling the Turn-by-Turn route.
Canceling a Turn-by-Turn Route
If a route is in progress using
OnStar Turn-by-Turn navigation,
and a route is requested using the
vehicle navigation system, a pop-up
is displayed confirming that the
Turn-by-Turn route should be
cancelled.
OnStar Canceling an Embedded
Navigation
OnStar is able to remotely cancel
the vehicle navigation system
routes. If, while connected to
OnStar, an Advisor is requested, all
active vehicle navigation routes in
the vehicle will be cancelled.Voice Recognition
If equipped, voice recognition allows
for hands-free operation within the
audio and phone applications. This
feature can be started by pressing
either the
gbutton on the steering
wheel or select the
gon the screen
display.
However, not all features within
these areas are supported by voice
commands. Generally, only complex
tasks that require multiple manual
interactions to complete are
supported by voice commands.
For example, tasks that take more
than one or two button presses such
as selecting a song or artist to play
from a media device would be
supported by voice commands.
Other tasks, like adjusting the
volume or seeking up or down are
audio features that are easily
performed by pressing one or two
buttons, and are not supported by
voice commands.

Black plate (26,1)Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853506) - 2014 - crc 2nd - 5/15/13
7-26 Infotainment System
In general there are flexible ways to
speak commands for completing the
tasks. Most of them, except
destination entry and voice keypad,
can be completed in a single
command. If the task takes more
than one command to complete, the
first command would be to indicate
the kind of task that is to be
performed. The system replies with
prompts that lead through a dialog
to enter the necessary information.
Voice recognition can be used when
the ignition is on or when Retained
Accessory Power (RAP) is active.
SeeRetained Accessory Power
(RAP) on page 9-29.
Using Voice Recognition
Voice recognition becomes available
once the system has been
initialized. This begins when the
ignition is turned on. Initialization
may take a few moments. 1. Press
gon the steering wheel
control to activate voice
recognition, or select the
gon
the infotainment screen on the
center stack.
.If voice recognition is
started from the steering
wheel control, the
instrument cluster displays
the selections and visual
dialog content.
.If voice recognition is
started from the
infotainment screen on the
center stack, the selections
and visual dialog content
are displayed on both the
center stack display and the
instrument cluster display.
2. The audio system mutes and the system plays a prompt followed
by a beep. 3. Wait until after the beep
completes, then clearly speak
one of the commands described
in this section.
Press
gto interrupt any voice
recognition system prompt. For
example, if the prompt seems to
be taking too long to finish,
press
gagain and the beep
should happen right away.
There are two voice prompt modes
supported:
.Long verbal prompts: The longer
prompts provide more
information regarding the
supported actions.
.Short prompts: The short
prompts provide simple
instructions about what can be
stated.
If a command is not spoken, the
voice recognition system says a
help prompt.