service reset CHEVROLET SILVERADO 2014 2.G Owners Manual

Black plate (23,1)Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853506) - 2014 - crc 2nd - 5/15/13
In Brief 1-23
Storing Radio Station Presets
Up to 25 preset stations from all
bands can be stored in the favorite
lists in any order. Up to five stations
can be stored in each favorite page
and the number of favorite pages
can be set.
To store the station to a position in
the list, while on the active source
main page, such as AM, FM,
or SiriusXM (If Equipped), press and
hold a Favorites/Soft Key button on
the faceplate.
See“Storing Radio Station Presets”
under AM-FM Radio on page 7-8.
Setting the Clock
SeeClock on page 5-5.
Satellite Radio
Vehicles with a SiriusXM®satellite
radio tuner and a valid SiriusXM
satellite radio subscription can
receive SiriusXM programming.
SiriusXM Satellite Radio
Service
SiriusXM is a satellite radio service
based in the 48 contiguous United
States and 10 Canadian provinces.
SiriusXM satellite radio has a wide
variety of programming and
commercial-free music, coast to
coast, and in digital-quality sound.
A fee is required to receive the
SiriusXM service.
For more information refer to:
.www.siriusxm.com or call
1-866-635-2349 (U.S.).
.www.xmradio.ca or call
1-877-209-0079 (Canada).
See Satellite Radio on page 7-10.
Portable Audio Devices
This vehicle has a 3.5 mm (1/8 in)
auxiliary input jack, SD card reader,
and USB ports in the center
console. External devices such as
iPods
®, laptop computers, MP3
players, CD changers, and USB
storage devices may be connected,
depending on the audio system.
See USB Port on page 7-18, SD
Card Reader on page 7-21,
Auxiliary Jack on page 7-21.
Bluetooth®
The Bluetooth®system allows users
with a Bluetooth-enabled cell phone
to make and receive hands-free
calls using the vehicle audio system
and controls.
The Bluetooth-enabled cell phone
must be paired with the in-vehicle
Bluetooth system before it can be
used in the vehicle. Not all phones
will support all functions.

Black plate (25,1)Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853506) - 2014 - crc 2nd - 5/15/13
Instruments and Controls 5-25
If the light is still on, have the
vehicle towed for service. See
Towing the Vehicle on page 10-96.
{Warning
The brake system might not be
working properly if the brake
system warning light is on.
Driving with the brake system
warning light on can lead to a
crash. If the light is still on after
the vehicle has been pulled off
the road and carefully stopped,
have the vehicle towed for
service.
Antilock Brake System
(ABS) Warning Light
This light comes on briefly when the
engine is started.
If the light does not come on, have it
fixed so it will be ready to warn if
there is a problem.
If the ABS light stays on, turn the
ignition off.
If the light comes on while driving,
stop as soon as it is safely possible
and turn off the vehicle. Then start
the engine again to reset the
system. If the ABS light stays on,
or comes on again while driving, the
vehicle needs service. A chime may
also sound when the light comes on
steady.If the ABS light is the only light on,
the vehicle has regular brakes, but
the antilock brakes are not
functioning.
If both the ABS and the brake
system warning light are on, the
vehicle's antilock brakes are not
functioning and there is a problem
with the regular brakes. See your
dealer for service.
See
Brake System Warning Light on
page 5-24 andBrake System
Messages on page 5-36.
Four-Wheel-Drive Light
The four-wheel-drive light comes on
when a vehicle with a manual
transfer case is shifted into
four-wheel drive and the front axle
engages.

Black plate (38,1)Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853506) - 2014 - crc 2nd - 5/15/13
5-38 Instruments and Controls
Engine Oil Messages
CHANGE ENGINE OIL SOON
This message displays when the
engine oil needs to be changed.
When you change the engine oil, be
sure to reset the CHANGE ENGINE
OIL SOON message. SeeEngine
Oil Life System on page 10-13 for
information on how to reset the
message. See Engine Oil on
page 10-10 andMaintenance
Schedule on page 11-3.
ENGINE OIL LOW ADD OIL
On some vehicles, this message
displays when the engine oil level
may be too low. Check the oil level
before filling to the recommended
level. If the oil is not low and this
message remains on, take the
vehicle to your dealer for service.
See Engine Oil on page 10-10.
ENGINE OIL HOT IDLE
ENGINE
This message displays when the
engine oil becomes hotter than the
normal operating temperature. Stop
and allow the vehicle to idle until it
cools down. See Engine Coolant
Temperature Gauge on page 5-16.
OIL PRESSURE LOW STOP
ENGINE
This message displays if low oil
pressure levels occur. Stop the
vehicle as soon as safely possible
and do not operate it until the cause
of the low oil pressure has been
corrected. Check the oil as soon as
possible and have the vehicle
serviced by your dealer. See Engine
Oil on page 10-10.
Engine Power Messages
ENGINE POWER IS REDUCED
This message displays and a chime
may sound when the cooling system
temperature gets too hot and the
engine further enters the engine
coolant protection mode. See
Engine Overheating on page 10-24
for more information.
This message also displays when
the vehicle's engine power is
reduced. Reduced engine power
can affect the vehicle's ability to
accelerate. If this message is on,
but there is no reduction in
performance, proceed to your
destination. The performance may
be reduced the next time the vehicle
is driven. The vehicle may be driven
at a reduced speed while this
message is on, but acceleration and
speed may be reduced. Anytime
this message stays on, the vehicle
should be taken to your dealer for
service as soon as possible.

Black plate (40,1)Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853506) - 2014 - crc 2nd - 5/15/13
5-40 Instruments and Controls
This message could be due to the
camera being blocked. Cleaning the
outside of the windshield behind the
rearview mirror may correct the
issue.
PARK ASSIST OFF
This message displays when the
Parking Assist system has been
turned off or when there is a
temporary condition causing the
system to be disabled.
SERVICE FRONT CAMERA
If this message remains on after
continued driving, the vehicle needs
service. Do not use the Lane
Departure Warning (LDW) and
Forward Collision Alert (FCA)
features. Take the vehicle to your
dealer.
SERVICE PARKING ASSIST
This message displays if there is a
problem with the Parking Assist
system. Do not use this system to
help you park. See your dealer for
service.
Ride Control System
Messages
SERVICE STABILITRAK
If this message displays, it means
there may be a problem with the
StabiliTrak system. If you see this
message, try to reset the system.
Stop; turn off the engine for at least
15 seconds; then start the engine
again. If this message still comes
on, it means there is a problem. You
should see your dealer for service.
The vehicle is safe to drive;
however, you do not have the
benefit of StabiliTrak, so reduce
your speed and drive accordingly.
SERVICE TRACTION
CONTROL
This message displays when there
is a problem with the Traction
Control System (TCS). When this
message displays, the system will
not limit wheel spin. Adjust your
driving accordingly. See your dealerfor service. See
Traction Control/
Electronic Stability Control on
page 9-57.
STABILITRAK INITIALIZING
This message may come on if the
StabiliTrak system has not fully
initialized because of road
conditions or the incorrect tire size.
When the StabiliTrak system is fully
initialized, the message will turn off.
See Traction Control/Electronic
Stability Control on page 9-57. If this
message continues to be displayed
for multiple ignition cycles and on
different road surfaces, see your
dealer for service.
TRACTION CONTROL OFF
This message displays when the
traction control has been turned off.
See Traction Control/Electronic
Stability Control on page 9-57.

Black plate (10,1)Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853506) - 2014 - crc 2nd - 5/15/13
7-10 Infotainment System
Storing Radio Station Presets
Up to 25 preset stations from all
bands can be stored in the favorite
lists in any order. Up to five stations
can be stored in each favorite page
and the number of favorites can
be set.
AM, FM, or SiriusXM (If
Equipped):While on the active
source main page, such as AM, FM,
or SiriusXM (if equipped), press and
hold a Favorites/Soft Key button on
the faceplate.
Mixed-Audio Favorites
Media (If Equipped) and Broadcast
favorites can be stored.
To display the favorites page, press
qorron the radio faceplate.
To manage Favorites. See “Manage
Favorites” underOverview on
page 7-3.
Satellite Radio
SiriusXM®Satellite Radio
Service
Vehicles with a SiriusXM satellite
radio tuner and a SiriusXM satellite
radio subscription can receive
SiriusXM programming.
SiriusXM is a satellite radio service
based in the 48 contiguous United
States and 10 Canadian provinces.
SiriusXM satellite radio has a wide
variety of programming and
commercial-free music, coast to
coast, and in digital-quality sound.
A service fee is required to receive
the SiriusXM service. See
www.siriusxmradio.com or call
1-866-635-2349 (U.S.); or see
www.xmradio.ca or call
1-877-209-0079 (Canada).
When SiriusXM is active, the
channel name and number,
category name, song title, and artist
display on the screen.
Browsing SiriusXM Channels
To browse the SiriusXM channels:
1. Press the MENU knob.
2. Turn the MENU knob to highlight
XM Channel List.
3. Turn the MENU knob to highlight the desired XM Channels.
SiriusXM Messages
XL (Explicit Language
Channels): These stations, or any
others, can be blocked by request,
by calling 1-866-635-2349 in the
U.S., and 1-877-209-0079 in
Canada.
Loading XM: The audio system is
acquiring and processing audio and
text data. No action is needed.
Channel Off Air: This station is not
currently in service.
Channel Not Authorized: This
station is blocked or cannot be
received.

Black plate (13,1)Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853506) - 2014 - crc 2nd - 5/15/13
Vehicle Care 10-13
What to Do with Used Oil
Used engine oil contains certain
elements that can be unhealthy for
your skin and could even cause
cancer. Do not let used oil stay on
your skin for very long. Clean your
skin and nails with soap and water,
or a good hand cleaner. Wash or
properly dispose of clothing or rags
containing used engine oil. See the
manufacturer's warnings about the
use and disposal of oil products.
Used oil can be a threat to the
environment. If you change your
own oil, be sure to drain all the oil
from the filter before disposal. Never
dispose of oil by putting it in the
trash or pouring it on the ground,
into sewers, or into streams or
bodies of water. Recycle it by taking
it to a place that collects used oil.
Engine Oil Life System
When to Change Engine Oil
This vehicle has a computer system
that indicates when to change the
engine oil and filter. This is based
on a combination of factors which
include engine revolutions, engine
temperature, and miles driven.
Based on driving conditions, the
mileage at which an oil change is
indicated can vary considerably. For
the oil life system to work properly,
the system must be reset every time
the oil is changed.
On some vehicles, when the system
has calculated that oil life has been
diminished, a CHANGE ENGINE
OIL SOON message comes on to
indicate that an oil change is
necessary. SeeEngine Oil
Messages on page 5-38. Change
the oil as soon as possible within
the next 1 000 km (600 mi). It is
possible that, if driving under the
best conditions, the oil life system
might indicate that an oil change is
not necessary for up to a year. The engine oil and filter must be
changed at least once a year and,
at this time, the system must be
reset. For vehicles without the
CHANGE ENGINE OIL SOON
message, an oil change is needed
when the OIL LIFE REMAINING
percentage is near 0%. Your dealer
has trained service people who will
perform this work and reset the
system. It is also important to check
the oil regularly over the course of
an oil drain interval and keep it at
the proper level.
If the system is ever reset
accidentally, the oil must be
changed at 5 000 km (3,000 mi)
since the last oil change.
Remember to reset the oil life
system whenever the oil is changed.

Black plate (14,1)Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853506) - 2014 - crc 2nd - 5/15/13
10-14 Vehicle Care
How to Reset the Engine Oil
Life System
Reset the system whenever the
engine oil is changed so that the
system can calculate the next
engine oil change. Always reset the
engine oil life to 100% after every oil
change. It will not reset itself. To
reset the Engine Oil Life System:
1. Display the OIL LIFEREMAINING on the DIC. If the
vehicle does not have DIC
buttons, the vehicle must be in
P (Park) to access this display.
See Driver Information Center
(DIC) (Base Level) on page 5-30
or Driver Information Center
(DIC) (Uplevel) on page 5-32.
2. Press and hold the
V, or the trip
odometer reset stem if the
vehicle does not have DIC
buttons, for several seconds.
The oil life will change to 100%. The oil life system can also be reset
as follows:
1. Turn the ignition to ON/RUN with
the engine off.
2. Fully press the accelerator pedal slowly three times within
five seconds.
3. Display the OIL LIFE REMAINING on the DIC. If the
display shows 100%, the system
is reset.
If the vehicle has a CHANGE
ENGINE OIL SOON message and it
comes back on when the vehicle is
started and/or the OIL LIFE
REMAINING is near 0%, the engine
oil life system has not been reset.
Repeat the procedure.
Automatic Transmission
Fluid
When to Check and Change
Automatic Transmission Fluid
It is usually not necessary to check
the transmission fluid level. The only
reason for fluid loss is a
transmission leak or overheated
transmission. If a small leak is
suspected, then use the following
checking procedures to check the
fluid level. However, if there is a
large leak, then it may be necessary
to have the vehicle towed to a
dealer service department and have
it repaired before driving the vehicle
further.

Black plate (68,1)Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853506) - 2014 - crc 2nd - 5/15/13
10-68 Vehicle Care
.Operating electronic devices or
being near facilities using radio
wave frequencies similar to the
TPMS could cause the TPMS
sensors to malfunction.
If the TPMS is not functioning
properly, it cannot detect or signal a
low tire condition. See your dealer
for service if the TPMS malfunction
light and DIC message come on
and stay on.
TPMS Sensor Matching
Process
Each TPMS sensor has a unique
identification code. The identification
code needs to be matched to a new
tire/wheel position after rotating the
vehicle’s tires or replacing one or
more of the TPMS sensors. Also,
the TPMS sensor matching process
should be performed after replacing
a spare tire with a road tire
containing the TPMS sensor. The
malfunction light and the DIC
message should go off at the next
ignition cycle. The sensors are
matched to the tire/wheel positions, using a TPMS relearn tool, in the
following order: driver side front tire,
passenger side front tire, passenger
side rear tire, and driver side rear.
See your dealer for service or to
purchase a relearn tool.
There are two minutes to match the
first tire/wheel position, and
five minutes overall to match all four
tire/wheel positions. If it takes
longer, the matching process stops
and must be restarted.
The TPMS sensor matching
process is:
1. Set the parking brake.
2. Turn the ignition to ON/RUN with
the engine off.
3. Uplevel DIC Only: Make sure the Tire Pressure info page option is
turned on. The info pages on the
DIC can be turned on and off
through the Settings menu. See
Driver Information Center (DIC)
(Base Level) on page 5-30 or
Driver Information Center (DIC)
(Uplevel) on page 5-32. 4. If the vehicle has an uplevel
DIC, use the DIC controls on the
right side of the steering wheel
to scroll to the Tire Pressure
screen under the DIC info page.
If the vehicle has a base level
DIC, use the trip odometer reset
stem to scroll to the Tire
Pressure screen.
5. If the vehicle has an uplevel DIC, press and hold the
V(Set/
Reset) button located in the
center of the DIC controls.
If the vehicle has a base level
DIC, press and hold the trip
odometer reset stem for about
five seconds. A message asking
if the process should begin
should appear. Select yes and
press the trip odometer reset
stem to confirm the selection.
The horn sounds twice to signal
the receiver is in relearn mode
and the TIRE LEARNING
ACTIVE message displays on
the DIC screen.

Black plate (3,1)Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853506) - 2014 - crc 2nd - 5/15/13
Service and Maintenance 11-3
Maintenance
Schedule
Owner Checks and Services
At Each Fuel Stop
.Check the engine oil level. See
Engine Oil on page 10-10.
Once a Month
.Check the tire inflation
pressures. See Tire Pressure on
page 10-63.
.Inspect the tires for wear. See
Tire Inspection on page 10-69.
.Check the windshield washer
fluid level. See Washer Fluid on
page 10-28.
Engine Oil Change
When the CHANGE ENGINE OIL
SOON message displays, have the
engine oil and filter changed within
the next 1 000 km/600 mi. If driven
under the best conditions, the
engine oil life system might not
indicate the need for vehicle service for more than a year. The engine oil
and filter must be changed at least
once a year and the oil life system
must be reset. Your trained dealer
technician can perform this work.
If the engine oil life system is reset
accidentally, service the vehicle
within 5 000 km/3,000 mi since the
last service. Reset the oil life
system when the oil is changed.
See
Engine Oil Life System on
page 10-13.
Passenger Compartment Air
Filter
The passenger compartment air
filter removes dust, pollen, and
other airborne irritants from outside
air that is pulled into the vehicle.
The filter should be replaced as part
of routine scheduled maintenance.
Inspect the passenger compartment
air filter every 36 000 km/
22,500 miles or two years,
whichever comes first. Replace if
necessary. More frequent
replacement may be needed if the
vehicle is driven in areas with heavy traffic, areas with poor air quality,
or areas with high dust levels.
Replacement may also be needed if
there is a reduction in air flow,
excessive window fogging, or odors.
Tire Rotation and Required
Services Every 12 000 km/
7,500 mi
Rotate the tires, if recommended for
the vehicle, and perform the
following services. See
Tire
Rotation on page 10-69.
.Check engine oil level and oil
life percentage. If needed,
change engine oil and filter, and
reset oil life system. See Engine
Oil on page 10-10 andEngine
Oil Life System on page 10-13.
.Check engine coolant level. See
Engine Coolant on page 10-21.
.Check windshield washer fluid
level. See Washer Fluid on
page 10-28.

Black plate (13,1)Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
5853506) - 2014 - crc 2nd - 5/15/13
Customer Information 13-13
Reporting Safety Defects
to the Canadian
Government
If you live in Canada, and you
believe that the vehicle has a safety
defect, notify Transport Canada
immediately, and notify General
Motors of Canada Limited. Call
Transport Canada at
1-800-333-0510 or write to:
Transport Canada
Road Safety Branch
80 rue Noel
Gatineau, QC J8Z 0A1
Reporting Safety Defects
to General Motors
In addition to notifying NHTSA (or
Transport Canada) in a situation like
this, notify General Motors.Call 1-800-222-1020, or write:
Chevrolet Motor Division
Chevrolet Customer Assistance
Center
P.O. Box 33170
Detroit, MI 48232-5170
In Canada, call 1-800-263-3777
(English) or 1-800-263-7854
(French), or write:
General Motors of Canada Limited
Customer Care Centre, Mail Code:
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Vehicle Data
Recording and
Privacy
The vehicle has a number of
computers that record information
about the vehicle’s performance and
how it is driven. For example, the
vehicle uses computer modules to
monitor and control engine and
transmission performance, to
monitor the conditions for airbag
deployment and deploy them in a
crash, and, if equipped, to provide
antilock braking to help the driver
control the vehicle. These modules
may store data to help the dealer
technician service the vehicle.
Some modules may also store data
about how the vehicle is operated,
such as rate of fuel consumption or
average speed. These modules may
retain personal preferences, such as
radio presets, seat positions, and
temperature settings.