towing CHEVROLET SILVERADO 2016 3.G Workshop Manual

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9159338) - 2016 - crc - 10/21/15
Vehicle Care 449
10. Move the steering wheel tomake sure the steering column
is unlocked.
11. With a foot on the brake pedal, release the parking brake.
Keep the ignition key in the
towed vehicle in ACC/
ACCESSORY to prevent the
steering column from locking.
Disconnecting the Towed Vehicle
Before disconnecting the towed
vehicle: 1. Park on a level surface.
2. Set the parking brake, then shift the transmission to
P (Park), and move the ignition
key to OFF.
3. Connect the battery.
4. Apply the brake pedal.
5. Turn the ignition to ON/RUN with the engine off. Shift the
transfer case out of N (Neutral)
to Two-Wheel Drive High. See
“Shifting out of N (Neutral)”
under Four-Wheel Drive 0297. See your dealer if the transfer
case cannot be shifted out of
N (Neutral).
6. Check that the vehicle is in Two-Wheel Drive High by
shifting the transmission to
R (Reverse) and then to D
(Drive). There should be
movement of the vehicle while
shifting.
7. Shift the transmission to P (Park) and turn off the
ignition.
8. Disconnect the vehicle from the tow vehicle.
9. Release the parking brake.
10. Reset any lost presets.
The outside temperature
display will default to 0 °C (32 °
F) but will reset with normal
usage.Dolly Towing
Front Towing (Front Wheels Off
the Ground) –Two-Wheel-Drive
Vehicles
Caution
If a two-wheel-drive vehicle is
towed with the rear wheels on the
ground, the transmission could be
damaged. The repairs would not
be covered by the vehicle
warranty. Never tow the vehicle
with the rear wheels on the
ground.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9159338) - 2016 - crc - 10/21/15
450 Vehicle Care
Two-wheel-drive vehicles should not
be towed with the rear wheels on
the ground. Two-wheel-drive
transmissions have no provisions
for internal lubrication while being
towed.
To dolly tow a two-wheel-drive
vehicle, the vehicle must be towed
with the rear wheels on the dolly.
See“Rear Towing (Rear Wheels Off
the Ground)” later in this section.
Front Towing (Front Wheels Off
the Ground) –Four-Wheel-Drive
VehiclesTo dolly tow a four-wheel-drive
vehicle from the front:
1. Attach the dolly to the tow vehicle following the dolly
manufacturer's instructions.
2. Drive the front wheels onto the dolly.
3. Shift the transmission to P (Park).
4. Set the parking brake.
{Warning
Shifting a four-wheel-drive
vehicle's transfer case into
N (Neutral) can cause the vehicle
to roll even if the transmission is
in P (Park). You or others could
be injured. Set the parking brake
before shifting the transfer case
to N (Neutral).
5. Use a clamping device designed for towing to ensure
that the front wheels are locked
into the straight position. 6. Secure the vehicle to the dolly
following the manufacturer's
instructions.
7. Shift the transfer case to N (Neutral). See “Shifting into
N (Neutral)” underFour-Wheel
Drive 0297 for the proper
procedure.
8. Release the parking brake only after the vehicle being towed is
firmly attached to the tow
vehicle.
9. Turn the ignition to LOCK/OFF.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9159338) - 2016 - crc - 10/21/15
Vehicle Care 451
Rear Towing (Rear Wheels Off
the Ground)
Two-Wheel-Drive Vehicles
To dolly tow a two-wheel-drive
vehicle from the rear:1. Drive the rear wheels onto the dolly.
2. Set the parking brake. See Parking Brake 0306.
3. Put the transmission in P (Park).
4. Secure the vehicle to the dolly following the manufacturer's
instructions. 5. Use a clamping device
designed for towing to ensure
that the front wheels are locked
into the straight position.
6. Turn the ignition to LOCK/OFF.
Four-Wheel-Drive Vehicles
{Warning
Shifting a four-wheel-drive
vehicle's transfer case into
N (Neutral) can cause the vehicle
to roll even if the transmission is
in P (Park). You or others could
be injured. Set the parking brake
before shifting the transfer case
to N (Neutral).
To dolly tow a four-wheel-drive
vehicle from the rear: 1. Drive the rear wheels onto the dolly.
2. Set the parking brake. See Parking Brake 0306.
3. Put the transmission in P (Park). 4. Secure the vehicle to the dolly
following the manufacturer's
instructions.
5. Use a clamping device designed for towing to ensure
that the front wheels are locked
into the straight position.
6. Shift the transfer case to N (Neutral). See “Shifting into
Neutral” underFour-Wheel
Drive 0297 for the proper
procedure.
7. Turn the ignition to LOCK/OFF.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9159338) - 2016 - crc - 10/21/15
462 Service and Maintenance
keep the vehicle in good working
condition, improves fuel economy,
and reduces vehicle emissions.
Because of the way people use
vehicles, maintenance needs vary.
There may need to be more
frequent checks and services.
Normal Service
All maintenance services, including
those listed under Additional
Required Services, are for
vehicles that:
.Carry passengers and cargo
within recommended limits on
the Tire and Loading Information
label. See Vehicle Load
Limits 0272.
. Are driven on reasonable road
surfaces within legal driving
limits.
. Use the recommended fuel. See
Fuel 0322.
Severe Service
In addition to the normal service
schedule, some vehicles require
service more often. Severe service
is for vehicles that are: .
Mainly driven in heavy city traffic
in hot weather.
. Mainly driven in hilly or
mountainous terrain.
. Frequently towing a trailer.
. Used for high-speed or
competitive driving.
. Used for taxi, police, or delivery
service.
{Warning
Performing maintenance work can
be dangerous and can cause
serious injury. Perform
maintenance work only if the
required information, proper tools,
and equipment are available.
If they are not, see your dealer to
have a trained technician do the
work. See Doing Your Own
Service Work 0363.
Maintenance
Schedule
Owner Checks and Services
At Each Fuel Stop
.
Check the engine oil level. See
Engine Oil 0369.
Once a Month
. Check the tire inflation
pressures. See Tire
Pressure 0416.
. Inspect the tires for wear. See
Tire Inspection 0422.
. Check the windshield washer
fluid level. See Washer
Fluid 0385.
Engine Oil Change
When the CHANGE ENGINE OIL
SOON message displays, have the
engine oil and filter changed within
the next 1 000 km/600 mi. If driven
under the best conditions, the
engine oil life system may not
indicate the need for vehicle service
for up to a year. The engine oil and
filter must be changed at least once

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9159338) - 2016 - crc - 10/21/15
488 Customer Information
Services Provided
.Flat Tire Change: If unable to
change a flat tire, Roadside
Assistance will provide towing
service to the nearest authorized
Chevrolet dealership. It is the
owner's responsibility for the
repair or replacement of the tire.
This service is limited to the
transfer of the vehicle to the
repair facility.
. Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
. Lock-Out Service: Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if the vehicle has an
active OnStar subscription. For
security reasons, the driver must
present identification before this
service is provided.
. Battery Jump Start: Service to
jump start a dead battery.
. *Emergency Messages:
Transmission of urgent phone
messages. .
*Emergency Calls: Call for
emergency services.
. *Dealership Location
Assistance: Information
regarding addresses and
telephone numbers for Chevrolet
dealers.
. Emergency Towing: Tow to the
nearest dealer for warranty
service if the vehicle cannot be
driven.
If the vehicle is involved in an
accident during the commission
of a crime, administrative
violation, or breach of traffic
regulations, Roadside
Assistance will not provide
service. When the vehicle is not
accessible to be towed, all
maneuvers required to access it
will be at the owner's expense.
If the vehicle is in another city
outside of your residence,
Roadside Assistance is limited
to moving the vehicle to the
nearest dealer. If you would like
the vehicle moved to a different dealer, you will be asked to
cover the difference in cost at
the time of the move.
If the vehicle cannot be received
by the nearest Chevrolet dealer
due to scheduling conflicts, the
vehicle will be taken to a safe
place where it will remain for up
to 48 hours until it can be taken
to the dealer. If the storage costs
exceed the amount authorized,
the owner is responsible to pay
the difference at the time of
service. Contact Roadside
Assistance for more information
on authorized amounts.
. *Trip Interruption: This service
is provided if you are prevented
from further usage of your
vehicle while traveling and it is
not possible for the nearest
Chevrolet dealership to repair
the vehicle the same day,
requiring the vehicle to stay at
the dealership for a night or
more. If this happens, in addition
to the previously listed services
and prior to confirmation by the
dealership, you are entitled to
choose one of the following

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9159338) - 2016 - crc - 10/21/15
490 Customer Information
.Food service, beverages,
telephone calls, or other extra
costs. Accommodation costs
apply only to Mexico per the
terms and conditions of the
Roadside Assistance program.
. Any damage to the vehicle
without intent, derived from the
services provided.
. Cost of towing a trailer when
choosing a Chevrolet dealer that
is nearest to the temporary
storage facility for the disabled
vehicle.
. Cost of all maneuvers required
to access the vehicle when it is
not available to be towed.
. Cost of fuel provided.
Routine vehicle repair costs are not
covered by the Roadside
Assistance program. For more
information, see your new vehicle
warranty.
Contacting Roadside Assistance
Roadside Assistance services are of
no cost to you and available
24 hours a day, 365 days a year. Costs are only incurred in situations
that exceed the limits of the
program, some of which are listed
previously in this section.
To contact Roadside Assistance by
phone, use the following numbers:
Mexico
01-800-466-0811
United States
1-866-466-8901
Canada
1-800-268-6800
E-mail
[email protected]
Chevrolet reserves the right to make
any changes or discontinue the
Roadside Assistance program at
any time without notification.
Roadside Assistance
Program
For U.S.-purchased vehicles, call
1-800-243-8872. (Text Telephone
(TTY): 1-888-889-2438.)
For Canadian-purchased vehicles,
call 1-800-268-6800.
Service is available 24 hours a day,
365 days a year.
Calling for Assistance
When calling Roadside Assistance,
have the following information
ready:
.
Your name, home address, and
home telephone number.
. Telephone number of your
location.
. Location of the vehicle.
. Model, year, color, and license
plate number of the vehicle.
. Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle.
. Description of the problem.
Coverage
Services are provided for the
duration of the vehicle’s powertrain
warranty.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9159338) - 2016 - crc - 10/21/15
Customer Information 491
In the U.S., anyone driving the
vehicle is covered. In Canada, a
person driving the vehicle without
permission from the owner is not
covered.
Roadside Assistance is not a part of
the New Vehicle Limited Warranty.
General Motors North America and
Chevrolet reserve the right to make
any changes or discontinue the
Roadside Assistance program at
any time without notification.
General Motors North America and
Chevrolet reserve the right to limit
services or payment to an owner or
driver if they decide the claims are
made too often, or the same type of
claim is made many times.
Services Provided
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
. Lock-Out Service: Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar. For security reasons, the driver
must present identification
before this service is given.
. Emergency Tow from a Public
Road or Highway: Tow to the
nearest Chevrolet dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is not given
when the vehicle is stuck in the
sand, mud, or snow.
. Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
. Battery Jump Start: Service to
jump start a dead battery.
. Trip Interruption Benefits and
Assistance: If your trip is
interrupted due to a warranty
event, incidental expenses may
be reimbursed within the
Powertrain warranty period.
Items considered are reasonable
and customary hotel, meals, rental car, or a vehicle being
delivered back to the customer,
up to 805 km (500 mi).
Services Not Included in
Roadside Assistance
.
Impound towing caused by
violation of any laws.
. Legal fines.
. Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.
Service is not provided if a vehicle
is in an area that is not accessible
to the service vehicle or is not a
regularly traveled or maintained
public road, which includes ice and
winter roads. Off-road use is not
covered.
Services Specific to
Canadian-Purchased Vehicles
. Fuel Delivery: Reimbursement
is up to 7 liters. If available,
diesel fuel delivery may be
restricted. Propane and other
fuels are not provided through
this service.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9159338) - 2016 - crc - 10/21/15
Customer Information 495
Give only the necessary information
to police and other parties involved
in the crash.
For emergency towing see
Roadside Assistance Program
0487 orRoadside Assistance
Program 0490.
Gather the following information:
. Driver name, address, and
telephone number.
. Driver license number.
. Owner name, address, and
telephone number.
. Vehicle license plate number.
. Vehicle make, model, and
model year.
. Vehicle Identification
Number (VIN).
. Insurance company and policy
number.
. General description of the
damage to the other vehicle.
Choose a reputable repair facility
that uses quality replacement parts.
See “Collision Parts” earlier in this
section. If the airbag has inflated, see
What
Will You See after an Airbag
Inflates? 079.
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends
that you take an active role in its
repair. If you have a pre-determined
repair facility of choice, take the
vehicle there, or have it towed there.
Specify to the facility that any
required replacement collision parts
be original equipment parts, either
new Genuine GM parts or recycled
original GM parts. Remember,
recycled parts will not be covered by
the GM vehicle warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits,
your insurance company may
initially value the repair using
aftermarket parts. Discuss this with
the repair professional, and insist on
Genuine GM parts. Remember,
if the vehicle is leased, you may be
obligated to have the vehicle repaired with Genuine GM parts,
even if your insurance coverage
does not pay the full cost.
If another party's insurance
company is paying for the repairs,
you are not obligated to accept a
repair valuation based on that
insurance company's collision policy
repair limits, as you have no
contractual limits with that company.
In such cases, you can have control
of the repair and parts choices as
long as the cost stays within
reasonable limits.
Service Publications
Ordering Information
Service Manuals
Service Manuals have the diagnosis
and repair information on the
engines, transmission, axle,
suspension, brakes, electrical,
steering, body, etc.
Service Bulletins
Service Bulletins give additional
technical service information
needed to knowledgeably service

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9159338) - 2016 - crc - 10/21/15
Index 523
Customer InformationService Publications
Ordering Information . . . . . . . . 495
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . 482, 484
D
Damage Repair, Collision . . . . . . . 493
Danger, Warning, and Caution . . . . 3
Data Recorders, Event . . . . . . . . . 498
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . . . 181
Defensive Driving . . . . . . . . . . . . . . . 261
Delayed Locking . . . . . . . . . . . . . . . . . 41
Diagnostics OnStar
®. . . . . . . . . . . . . . . . . . . . . . 507
Distracted Driving . . . . . . . . . . . . . . . 260
Dome Lamps . . . . . . . . . . . . . . . . . . . 185
Door
Ajar Messages . . . . . . . . . . . . . . . 156
Delayed Locking . . . . . . . . . . . . . . . . 41
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Power Locks . . . . . . . . . . . . . . . . . . . . 40
Drive Belt Routing, Engine . . . . . . 481
Driver Assistance Systems . . . . . 314
Driver Information Center (DIC) . . . . . . . . . . . . . 150, 152
Driving Assistance Systems . . . . . . . . . . 317 Driving (cont'd)
Characteristics and
Towing Tips . . . . . . . . . . . . . . . . . 327
Defensive . . . . . . . . . . . . . . . . . . . . . 261
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . 261
For Better Fuel Economy . . . . . . . 32
Hill and Mountain Roads . . . . . . 269
If the Vehicle is Stuck . . . . . . . . . 271
Loss of Control . . . . . . . . . . . . . . . 263
Off-Road . . . . . . . . . . . . . . . . . . . . . 264
Off-Road Recovery . . . . . . . . . . . 263
Vehicle Load Limits . . . . . . . . . . . 272
Wet Roads . . . . . . . . . . . . . . . . . . . 268
Winter . . . . . . . . . . . . . . . . . . . . . . . . 270
Dual Automatic Climate Control System . . . . . . . . . . . . . . . . 253
E
E85 or FlexFuel . . . . . . . . . . . . . . . . 324
Electrical Equipment,Add-On . . . . . . . . . . . . . . . . . . . . . . . 355
Electrical System Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . 400
Fuses . . . . . . . . . . . . . . . . . . . . . . . . 400
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . 403, 405
Overload . . . . . . . . . . . . . . . . . . . . . 399 Emergency
OnStar
®. . . . . . . . . . . . . . . . . . . . . . 502
Engine Air Cleaner/Filter . . . . . . . . . . . . . 377
Check and Service EngineSoon Light . . . . . . . . . . . . . . . . . . 143
Compartment Overview . . . . . . . 364
Coolant . . . . . . . . . . . . . . . . . . . . . . . 379
Coolant Heater . . . . . . . . . . . . . . . 285
Coolant Temperature Gauge . . . . . . . . . . . . . . . . . . . . . . 137
Cooling System . . . . . . . . . . . . . . . 378
Cooling System Messages . . . 156
Drive Belt Routing . . . . . . . . . . . . 481
Exhaust . . . . . . . . . . . . . . . . . . . . . . 288
Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . 384
Oil Life System . . . . . . . . . . . . . . . 372
Oil Messages . . . . . . . . . . . . . . . . . 157
Oil Pressure Gauge . . . . . . . . . . 136
Overheated Protection Operating Mode . . . . . . . . . . . . . 384
Overheating . . . . . . . . . . . . . . . . . . 382
Power Messages . . . . . . . . . . . . . 157
Running While Parked . . . . . . . . 289
Starting . . . . . . . . . . . . . . . . . . . . . . . 282
Entry Lighting . . . . . . . . . . . . . . . . . . . 186
Equipment, Towing . . . . . . . . . . . . . 345
Event Data Recorders . . . . . . . . . . 498

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9159338) - 2016 - crc - 10/21/15
524 Index
Exit Lighting . . . . . . . . . . . . . . . . . . . . 186
Extender, Safety Belt . . . . . . . . . . . . 72
Exterior Lamp Controls . . . . . . . . . 178
Exterior Lamps Off Reminder . . . 180
F
FanEngine . . . . . . . . . . . . . . . . . . . . . . . . 384
Fast Idle System . . . . . . . . . . . . . . . . 283
Features Memory . . . . . . . . . . . . . . . . . . . . . . . . . 13
Filter,
Engine Air Cleaner . . . . . . . . . . . 377
Fixed Mast Antenna . . . . . . . . . . . . 203
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 181
Flashers, Hazard Warning . . . . . . 182
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . 431 Changing . . . . . . . . . . . . . . . . . . . . . 432
FlexFuel E85 . . . . . . . . . . . . . . . . . . . . . . . . . . . 324
Floor Console Storage . . . . . . . . . . 121
Floor Mats . . . . . . . . . . . . . . . . . . . . . . 460
Fluid
AutomaticTransmission . . . . . . . . . . . 373, 376
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 387
Four-Wheel Drive
Transfer Case . . . . . . . . . . . . . . . 297
Power Steering . . . . . . . . . . . . . . . 385 Fluid (cont'd)
Washer . . . . . . . . . . . . . . . . . . . . . . . 385
Fog Lamps Bulb Replacement . . . . . . . 183, 396
Folding Mirrors . . . . . . . . . . . . . . . . . . 49
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . 317
Four-Wheel Drive . . . . . . . . . . 297, 389
Four-Wheel-Drive Light . . . . . . . . . 145
Frequency Statement Radio . . . . . . . . . . . . . . . . . . . . . . . . . 496
Front Axle . . . . . . . . . . . . . . . . . . . . . . 390
Front Fog Lamp Light . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Front Seats Adjustment . . . . . . . . . . . . . . . . . . . . . 59
Heated and Ventilated . . . . . . . . . . 63
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . 322
Additives . . . . . . . . . . . . . . . . . . . . . 324
Economy Driving . . . . . . . . . . . . . . . 32
Filling a Portable FuelContainer . . . . . . . . . . . . . . . . . . . 327
Filling the Tank . . . . . . . . . . . . . . . 325
Foreign Countries . . . . . . . . . . . . 324
Gauge . . . . . . . . . . . . . . . . . . . . . . . . 135
Low Fuel Warning Light . . . . . . . 148
Management, Active . . . . . . . . . . 288
Requirements, California . . . . . 323 Fuel (cont'd)
System Messages . . . . . . . . . . . . 158
Full-Size Spare Tire . . . . . . . . . . . . 441
Fuses . . . . . . . . . . . . . . . . . . . . . . . . . . 400 Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . 400
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . 403, 405
G
Garage Door Opener . . . . . . . . . . . 172Programming . . . . . . . . . . . . 172, 175
Gauges Engine Coolant
Temperature . . . . . . . . . . . . . . . . 137
Engine Oil Pressure . . . . . . . . . . 136
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Odometer . . . . . . . . . . . . . . . . . . . . . 135
Speedometer . . . . . . . . . . . . . . . . . 135
Tachometer . . . . . . . . . . . . . . . . . . . 135
Trip Odometer . . . . . . . . . . . . . . . . 135
Voltmeter . . . . . . . . . . . . . . . . . . . . . 138
Warning Lights and Indicators . . . . . . . . . . . . . . . . . . . 131
General Information Service and Maintenance . . . . . 461
Towing . . . . . . . . . . . . . . . . . . . . . . . . 327
Vehicle Care . . . . . . . . . . . . . . . . . . 361
Glass Replacement . . . . . . . . . . . . . 395