infotainment CHEVROLET SILVERADO 2019 Owner's Guide

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
1500-11698642) - 2019 - CRC - 2/20/19
258 Driving and Operating
Front/Rear Junction View :
Displays a front or rear cross traffic
view that shows objects directly to
the left and right of the front or back
of the vehicle. Touch Junction View
on the infotainment display when a
camera view is active. Touching the
button multiple times will toggle
between front and rear camera
views.
Front/Rear Overhead View :
Displays a front or rear overhead
view of the vehicle. Touching the
button will toggle between the two
views.
Front/Rear Bowl View :Displays a
view of the vehicle from either the
front or the back of the vehicle.
Touch Bowl View on the
infotainment display when a camera
view is active. Touching the button
multiple times will toggle between
forward and rearward views. Park
Assist and RCTA overlays are not
available when Bowl view is active.
Side Forward/Rearward View :
Displays a view that shows objects
next to the front or rear sides of the
vehicle. Touch Side Forward/ Rearward View on the infotainment
display when a camera view is
active. Touching the button multiple
times will toggle between forward
and rearward views. Park Assist
and RCTA overlays are not
available when Side Forward/
Rearward view is active.
Hitch View :
Assists while
connecting to a trailer. Displays a
zoomed-in view of the hitch to help
align the vehicle’s hitch ball with the
trailer coupler. Shifting into P (Park)
while in this view will automatically
engage the Electronic Parking
Brake (EPB).
Guidance Lines : Displays
available guidelines, including
standard and Hitch Guidance. When
enabled, the guidelines will display
when the vehicle is shifted into
R (Reverse).
Top Down View : Displays an
image of the area surrounding the
vehicle, along with the rear camera
view in the infotainment display. The
rear camera view will be replaced
by the front camera view after
shifting from R (Reverse) to a forward gear or when the vehicle is
moving forward slower than 12 km/h
(8 mph). This view can only be
enabled in Front/Rear Standard
View by touching the Top Down
View button when the CAMERA
view is active.
Hitch Guidance
This feature displays a single,
centered guideline on the camera
display to assist with aligning a
vehicle’s hitch ball with a trailer
coupler. Select the trailer guidance
line button, then align the trailer
guidance line over the trailer
coupler. Continuously steer the
vehicle to keep the guidance line
centered on the coupler when
backing. RVC Park Assist overlays
will not display when the trailer
guidance line is active. Hitch
Guidance is only available in
Standard View.
To check the trailer when in a
forward gear above 12 km/h
(8 mph), touch CAMERA on the
infotainment display to view the rear

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
1500-11698642) - 2019 - CRC - 2/20/19
Driving and Operating 259
camera. Touch X to exit the view or
it will be removed automatically after
eight seconds.
{Warning
Use Hitch Guidance only to help
back the vehicle to a trailer hitch
or, when traveling above 12 km/h
(8 mph), to briefly check the
status of your trailer. Do not use
for any other purpose, such as
making lane change decisions.
Before making a lane change,
always check the mirrors and
glance over your shoulder.
Improper use could result in
serious injury to you or others.
Surround Vision (270 Degrees
with Trailer Camera Views)
If equipped, the Surround Vision
(270 Degrees) has additional
trailering views and no Front Vision
Camera. It can display various
views surrounding the vehicle in the
infotainment display using three
cameras mounted around the vehicle. The side cameras are on
the bottom of the outside mirrors
and the rear camera is in the
tailgate handle. A fourth camera can
be mounted to the rear of a trailer to
allow access to all possible camera
features. See your dealer for an
accessory fourth trailer camera.
The Surround Vision (270 Degrees)
can be accessed by selecting
CAMERA in the infotainment display
or when the vehicle is shifted into
R (Reverse). To return to the
previous screen sooner, press any
button on the infotainment system,
shift into P (Park), or, while in D
(Drive), reach a vehicle speed of
approximately 12 km/h (8 mph).
Touch the camera view buttons
along the bottom of the infotainment
display.
.
Rear Standard View
. Rear Junction View
. Rear Overhead View
. Hitch View
. Trailer Views: Mirror Trailer
View, Rear Trailer Camera View,
Rear Trailer Combo View.
Touching this button multiple
times will toggle between the
available views.
. Side Forward/Rearward View
. Guidance Lines: Touching this
button will toggle the guidelines
in select rear camera views
between Off, Standard Rear, and
Hitch Guidance.
. Top Down View

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
1500-11698642) - 2019 - CRC - 2/20/19
260 Driving and Operating
Park Assist
With Front and Rear Park Assist, as
the vehicle moves at speeds of less
than 8 km/h (5 mph) the sensors on
the bumpers may detect objects up
to 1.2 m (4 ft) in front and 2.5 m (8 ft)
behind the vehicle within a zone
25 cm (10 in) high off the ground
and below bumper level. These
detection distances may be shorter
during warmer or humid weather.
Blocked sensors will not detect
objects and can also cause false
detections. Keep the sensors clean
of mud, dirt, snow, ice, and slush;
and clean sensors after a car wash
in freezing temperatures.
{Warning
The Park Assist system does not
detect children, pedestrians,
bicyclists, animals, or objects
located below the bumper or that
are too close or too far from the
vehicle. It is not available at
speeds greater than 8 km/h(Continued)
Warning (Continued)
(5 mph). To prevent injury, death,
or vehicle damage, even with
Park Assist, always check the
area around the vehicle and
check all mirrors before moving
forward or backing.
The instrument cluster may have a
Park Assist display with bars that
show“distance to object” and object
location information for the Front
and Rear Park Assist system. As
the object gets closer, more bars
light up and the bars change color
from yellow to amber to red. When an object is first detected in
the rear, one beep will be heard
from the rear, or both sides of the
Safety Alert Seat will pulse two
times. When an object is very close
(<0.4 m (1.5 ft) in the vehicle rear or
<0.3 m (1 ft) in the vehicle front), a
continuous beep will sound from the
rear or front depending on object
location, or both sides of the Safety
Alert Seat will pulse five times.
Beeps for FPA are higher pitched
than for RPA.
Rear Cross Traffic Alert (RCTA)
If equipped, when the vehicle is
shifted into R (Reverse), RCTA
shows a red warning triangle with a
left or right pointing arrow on the
infotainment display to warn of
traffic coming from the left or right.
This system detects objects coming
from up to 20 m (65 ft) from the left
or right side of the vehicle. When an
object is detected, either three
beeps sound from the left or right or
three Safety Alert Seat pulses occur
on the left or right side, depending
on the direction of the detected
vehicle.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
1500-11698642) - 2019 - CRC - 2/20/19
Driving and Operating 297
Trailer tires deteriorate over time.
The trailer tire sidewall will show the
week and year the tire was
manufactured. Many trailer tire
manufacturers recommend
replacing tires more than six
years old.
Overloading is another leading
cause of trailer tire blow-outs. Never
load your trailer with more weight
than the tires are designed to
support. The load rating is located
on the trailer tire sidewall.
Always know the maximum speed
rating for the trailer tires before
driving. This may be significantly
lower than the vehicle tire speed
rating. The speed rating may be on
the trailer tire sidewall. If the speed
rating is not shown, the default
trailer tire speed rating is 105 km/h
(65 mph).
Trailering App
Trailer Light App
If equipped, the Trailer Lights App is
on the Home Page of the
infotainment display.Touch Start to cycle the trailer lights
on and off to determine if they are
working. The test follows this
sequence:
1. The running lights turn on first and remain on throughout the
sequence.
2. The brake lights turn on for about two seconds.
3. The left turn signal light flashes three times.
4. The right turn signal light flashes three times.
5. The reverse lights turn on for about two seconds.
6. Steps 2–5 repeat for approximately one minute and
45 seconds, or until the test
deactivates.
Touch Stop to stop the test. The test
will automatically end after
one minute and 45 seconds.
The sequence also deactivates
when any of the following occur:
. The ignition is turned off. .
The transmission is shifted out
of P (Park).
. The brake pedal pressed.
. The turn signal is activated.
. The hazard warning lights
activated.
Trailering App
If equipped, the Trailering App is on
the Home Page of the infotainment
display.
This feature allows profiles for
connected trailers to be created to
view status, and to store and track
trailer usage information.
The Trailering App Preview will
appear when the Trailering App is
opened for the first time from the
Home Page. Touch GET STARTED
in the Trailering App to go into
the app.
When a trailer is electrically
connected, there will be an option to
create a profile, use a guest profile,
or cancel. After Cancel is selected a
third time, Don’t Remind Me will
display and touching that will turn off

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
1500-11698642) - 2019 - CRC - 2/20/19
Driving and Operating 299
see a tire or trailer dealer for
service. The learning process must
be repeated when the trailer tires
are rotated or replaced. See“Editing
a Trailer Profile” later in this section
for tire pressure sensor relearn
information.
Tool Method: A TTPMS activation
tool can be purchased separately to
learn the sensor locations.
Manual Method: Without the tool,
the air pressure can be increased or
decreased in each tire for
10 seconds. Do not exceed the
maximum inflation pressure found
on the tire sidewalls. Make sure to
re-adjust tire pressure to the
recommended level when the
process is complete.
Sensor Learning Steps
To complete the sensor-to-vehicle
learn process:
1. Touch Start on the Learn Sensors screen. The horn
chirps twice and the Learning
Active screen appears on the
infotainment display. 2. Start with the driver side front
trailer tire.
3. Activate the tool near the valve stem or adjust the air pressure
of this tire until the horn chirps
and all working vehicle and
trailer lights flash.
The process stops without
saving the sensor locations if
this step takes more than
two minutes.
4. Move to the next tire and repeat Step 3 for each sensor.
The horn chirps twice when all
sensors are completed.
5. Return to the vehicle to complete the setup.
Maintenance Reminders
Select Yes to set up the
maintenance reminders for the
Trailer Profile. Follow the on-screen
prompts. The maximum number of
reminders is 10. Select No to skip
this step.
Status View
The Status view shows: .
Truck
. Connection
. Trailer
. Maintenance
Truck
1. Truck Status Page
2. Transmission Temperature
3. Average Fuel Economy with
Trailer Profile
Average Fuel Economy
Touch to view the average fuel
economy of the vehicle while the
Trailer Profile is active.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
1500-11698642) - 2019 - CRC - 2/20/19
300 Driving and Operating
Transmission Temperature
Touch to view the temperature of
the transmission fluid graphic. The
graphic will indicate a dangerous
level if the temperature is at 130 °C–
150 °C (270 °F–300 °F).
Connections
1. Connections Status Page
2. Light Test Start Button
3. Trailer Electrical Diagnostics
Connections OK
If all of the trailer connections are
detected (Daytime Running Lights,
Left Turn Signal Light, Right TurnSignal Light, Reverse Lights, and
Electric Brakes, if equipped), the
view will display OK.
Connection Problem
If any of the trailer connections are
not detected, a message about the
connection issue will appear on the
Driver Information Center (DIC). The
infotainment display will also show
the connection issue in the
Connection Status view.
Diagnose View
Touch Diagnose to see more
information about the connection
problem.
This view will display the names of
the trailer connector pins, a graphic
of the trailer connector, and a
graphic of the back of the trailer.
Any connector pin that failed will be
amber color, and the location of the
corresponding connection will be
highlighted on the graphic of the
back of the trailer.
The Running Lights connection may
not detect partial outages. Activate
the light test to check all trailer
lamps. See
“Light Test”following.
If the trailer is not equipped with
reverse lights or electric brakes and
you are receiving failure messages
in the DIC or on this view, turn off
the Reverse Lights Alert or the
Electric Brakes Alert setting in the
trailer ’s profile page.
Light Test
Touch Start Light Test to cycle the
trailer lights on and off to determine
if they are working. The test follows
this sequence: 1. The running lights turn on first and remain on throughout the
sequence.
2. The brake lights turn on for about two seconds.
3. The left turn signal light flashes three times.
4. The right turn signal light flashes three times.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
1500-11698642) - 2019 - CRC - 2/20/19
Vehicle Care 357
The vehicle may not be equipped
with all of the fuses, relays, and
features shown.Fuses Usage
F1 Right doors
F2 Left doors
F3 Universal remote system
F4 –
F5 –
F6 Front blower
F8 Lumbar switch
F10 Body control module 6/Body control
module 7
F11 Seat/CLM
F12 Body control module 3/Body control
module 5
F14 Mirrors/Windows module
F17 Steering wheel controls
F18 VPM/OBS DET Fuses Usage
F19 DLIS
F20 Cooled seats
F21 NOT R/C
F22 Heated steering wheel
F23 MISC R/C
F24 Instrument panel cluster ignition/
Overhead
F25 Heating, ventilation, and air conditioning
ignition/Heating,
ventilation, and air
conditioning auxiliary
F26 USB ports/Special equipment option
retained accessory
power
F27 Accessory power outlet/retained
accessory power
F28 Accessory power outlet/Battery Fuses Usage
F30 Sensing and diagnostic module/
Parking brake
F31 Body control module 4
F32 Special equipment option/Data link
connection
F33 Body control module 8
F34 Cargo lamp
F40 CGM
F41 Infotainment 1
F42 TCP
F43 –
F44 AVM
F45 Body control module 2
F46 Heating, ventilation, and air conditioning/
Battery 1
F47 Instrument panel cluster/Battery
F48 Transmission control module

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
1500-11698642) - 2019 - CRC - 2/20/19
358 Vehicle Care
FusesUsage
F49 Body control module 1
F50 –
F51 Battery 1
F52 Battery 2
F53 –
F54 Sunroof
F55 Driver power seat
F56 DC DC TRANS 1
F57 DC DC TRANS 2
F58 Infotainment 2
Circuit
Breakers Usage
1 Accessory power outlet 2
2 Accessory power outlet 1/Cigarette
Lighter
3 Accessory power outlet 3
4 Accessory power outlet 4 Relays
Usage
K1 Run/Crank
K2 Retained accessory power/Accessory 1
K4 Retained accessory power/Accessory 2
K5 –
Instrument Panel Fuse
Block (Left)
The left instrument panel fuse block
access door is on the driver side
edge of the instrument panel. The vehicle may not be equipped
with all of the fuses, relays, and
features shown.
Pull off the cover to access the fuse
block.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
1500-11698642) - 2019 - CRC - 2/20/19
Customer Information 435
Customer
Information
Customer Information
Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . . . 435
Customer Assistance Offices . . . . . . . . . . . . . . . . . . . . . . 437
Customer Assistance for Text Telephone (TTY) Users . . . . . 438
Online Owner Center . . . . . . . . . 438
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . 439
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . 439
Scheduling Service Appointments . . . . . . . . . . . . . . . 441
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . 441
Collision Damage Repair . . . . . 442
Publication Ordering Information . . . . . . . . . . . . . . . . . . 444
Radio Frequency Statement . . . . . . . . . . . . . . . . . . . 445
Reporting Safety Defects
Reporting Safety Defects tothe United States
Government . . . . . . . . . . . . . . . . . 445
Reporting Safety Defects to the Canadian
Government . . . . . . . . . . . . . . . . . 446
Reporting Safety Defects to General Motors . . . . . . . . . . . . . 446
Vehicle Data Recording and
Privacy
Vehicle Data Recording andPrivacy . . . . . . . . . . . . . . . . . . . . . . 447
Event Data Recorders . . . . . . . . 447
OnStar . . . . . . . . . . . . . . . . . . . . . . . 448
Infotainment System . . . . . . . . . . 448
Customer Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and to
Chevrolet. Normally, any concerns
with the sales transaction or the
operation of the vehicle will be
resolved by your dealer's sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE : Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that level.
If the matter has already been
reviewed with the sales, service,
or parts manager, contact the owner
of your dealership or the general
manager.
STEP TWO : If after contacting a
member of dealership management,
it appears your concern cannot be

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
1500-11698642) - 2019 - CRC - 2/20/19
444 Customer Information
.Vehicle make, model, and
model year
. Vehicle Identification
Number (VIN)
. Insurance company and policy
number
. General description of the
damage to the other vehicle
Choose a reputable repair facility
that uses quality replacement parts.
See “Collision Parts” earlier in this
section.
If the airbag has inflated, see What
Will You See after an Airbag
Inflates? 091.
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends
that you take an active role in its
repair. If you have a pre-determined
repair facility of choice, take the
vehicle there, or have it towed there.
Specify to the facility that any
required replacement collision parts
be original equipment parts, either
new Genuine GM parts or recycled original GM parts. Remember,
recycled parts will not be covered by
the GM vehicle warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits,
your insurance company may
initially value the repair using
aftermarket parts. Discuss this with
the repair professional, and insist on
Genuine GM parts. Remember,
if the vehicle is leased, you may be
obligated to have the vehicle
repaired with Genuine GM parts,
even if your insurance coverage
does not pay the full cost.
If another party's insurance
company is paying for the repairs,
you are not obligated to accept a
repair valuation based on that
insurance company's collision policy
repair limits, as you have no
contractual limits with that company.
In such cases, you can have control
of the repair and parts choices as
long as the cost stays within
reasonable limits.
Publication Ordering
Information
Service Manuals
Service manuals have the diagnosis
and repair information on the
engine, transmission, axle,
suspension, brakes, electrical
system, steering system, body, etc.
Customer Literature
Owner
’s manuals are written
specifically for owners and are
intended to provide basic
operational information about the
vehicle. The owner ’s manual
includes the Maintenance Schedule
for all models.
Customer literature publications
available for purchase include
owner ’s manuals, warranty
manuals, infotainment manuals, and
portfolios. Portfolios include an
owner ’s manual, warranty manual,
infotainment manual, if applicable,
and zip lock bag or pouch.