tow CHEVROLET SILVERADO 2020 Owners Manual

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
Driving and Operating 321
To calculate the amount of weight
any front accessory, such as a snow
plow, is adding to the front axle, use
this formula:
(W x (A + W.B.)) /W.B.= Weight the
accessory is adding to the
front axle.
Where:W = Weight of added accessory
A = Distance that the accessory
is in front of the front axle
W.B. = Vehicle Wheelbase For example, adding a 318 kg
(700 lb) snow plow actually adds
more than 318 kg (700 lb) to the
front axle. Using the formula, if the
snow plow is 122 cm (4 ft) in front of
the front axle and the wheelbase is
305 cm (10 ft), then:
W = 318 kg (700 lb)
A = 122 cm (4 ft)
W.B. = 305 cm (10 ft)
(W x (A + W.B.)/W.B. =
(318 x (122 + 305))/305 = 445 kg
(980 lb)
This means if the front axle reserve
capacity is more than 445 kg
(980 lb), the snow plow could be
added without exceeding the
front GAWR.
Heavier equipment can be added on
the front of the vehicle if less cargo
or fewer passengers are carried,
or by positioning cargo toward the
rear. This reduces the load on the
front. However, the front GAWR,
rear GAWR, and Gross Vehicle
Weight Rating (GVWR) must never
be exceeded.
{Warning
On some vehicles that have
certain front mounted equipment,
such as a snow plow, it may be
possible to load the front axle to
the front Gross Axle Weight
Rating (GAWR) but not have
enough weight on the rear axle to
have proper braking performance.
If the brakes cannot work
properly, the vehice could crash.
Always follow the snow plow
manufacturer or installer's
recommendation for rear ballast
to ensure a proper front and rear
weight distribution ratio.
Maintaining a proper front and
rear weight distribution ratio is
necessary to provide proper
braking performance.
Total vehicle reserve capacity is the
difference between the GVWR and
the weight of the truck with full fuel
and passengers. It is the amount of
weight that can be added to the
vehicle before reaching the GVWR.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
324 Vehicle Care
Tire Pressure . . . . . . . . . . . . . . . . . 383
Tire Pressure for High-SpeedOperation . . . . . . . . . . . . . . . . . . . 385
Tire Pressure Monitor System . . . . . . . . . . . . . . . . . . . . . . 385
Tire Pressure Monitor Operation . . . . . . . . . . . . . . . . . . . 386
Tire Inspection . . . . . . . . . . . . . . . . 392
Tire Rotation . . . . . . . . . . . . . . . . . 392
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . . . 394
Buying New Tires . . . . . . . . . . . . . 395
Different Size Tires and Wheels . . . . . . . . . . . . . . . . . . . . . . 397
Uniform Tire Quality Grading . . . . . . . . . . . . . . . . . . . . . 397
Wheel Alignment and Tire Balance . . . . . . . . . . . . . . . . . . . . . 399
Wheel Replacement . . . . . . . . . . 399
Tire Chains . . . . . . . . . . . . . . . . . . . 400
If a Tire Goes Flat . . . . . . . . . . . . 401
Tire Changing . . . . . . . . . . . . . . . . 402
Full-Size Spare Tire . . . . . . . . . . 414
Jump Starting
Jump Starting - North America . . . . . . . . . . . . . . . . . . . . . 415
Towing the Vehicle
Towing the Vehicle . . . . . . . . . . . 419
Recreational VehicleTowing . . . . . . . . . . . . . . . . . . . . . . 420
Appearance Care
Exterior Care . . . . . . . . . . . . . . . . . 424
Interior Care . . . . . . . . . . . . . . . . . . 430
Floor Mats . . . . . . . . . . . . . . . . . . . . 433
General Information
For service and parts needs, visit
your dealer. You will receive
genuine GM parts and GM-trained
and supported service people.
Genuine GM parts have one of
these marks:

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
326 Vehicle Care
Vehicle Checks
Doing Your Own
Service Work
{Warning
It can be dangerous to work on
your vehicle if you do not have
the proper knowledge, service
manual, tools, or parts. Always
follow owner’s manual procedures
and consult the service manual
for your vehicle before doing any
service work.
If doing some of your own service
work, use the proper service
manual. It tells you much more
about how to service the vehicle
than this manual can. To order the
proper service manual, see
Publication Ordering Information
0 467.
This vehicle has an airbag system.
Before attempting to do your own
service work, see Servicing the
Airbag-Equipped Vehicle 080. If equipped with remote vehicle
start, open the hood before
performing any service work to
prevent remote starting the vehicle
accidentally. See
Remote Vehicle
Start 024.
Keep a record with all parts receipts
and list the mileage and the date of
any service work performed. See
Maintenance Records 0452.
Caution
Even small amounts of
contamination can cause damage
to vehicle systems. Do not allow
contaminants to contact the fluids,
reservoir caps, or dipsticks.
Hood
{Warning
For vehicles with auto engine
stop/start, turn the vehicle off
before opening the hood. If the
(Continued)
Warning (Continued)
vehicle is on, the engine will start
when the hood is opened. You or
others could be injured.
{Warning
Components under the hood can
get hot from running the engine.
To help avoid the risk of burning
unprotected skin, never touch
these components until they have
cooled, and always use a glove or
towel to avoid direct skin contact.
Clear any snow from the hood
before opening.
To open the hood: 1. Pull the hood release lever with the
isymbol. It is on the
lower left side of the instrument
panel.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Vehicle Care 335
1. Remote Negative (–) Location.See Jump Starting - North
America 0415.
2. Positive (+) Terminal (Under Cover). See Jump Starting -
North America 0415.
3. Battery - North America 0354.
4. Engine Air Cleaner/Filter 0340.
5. Engine Oil Dipstick. See “Checking Engine Oil” under
Engine Oil 0335.
6. Engine Cooling Fan (Out of View). See Cooling System
0 342.
7. Power Steering Fluid Reservoir. See Power Steering
Fluid 0350.
8. Engine Oil Fill Cap. See “When
to Add Engine Oil” under
Engine Oil 0335.
9. Auxiliary Battery. Battery -
North America 0354.
10. Brake Fluid Reservoir. See Brake Fluid 0353.
11. Engine Compartment Fuse
Block 0367. 12. Coolant Surge Tank and
Pressure Cap. See Cooling
System 0342.
13. Windshield Washer Fluid Reservoir. See “Adding Washer
Fluid” under Washer Fluid
0 350.
If the vehicle has a diesel engine,
see the Duramax diesel
supplement.
Engine Oil
For diesel engine vehicles, see
“Engine Oil” in the Duramax diesel
supplement.
To ensure proper engine
performance and long life, careful
attention must be paid to engine oil.
Following these simple, but
important steps will help protect
your investment:
. Use engine oil approved to the
proper specification and of the
proper viscosity grade. See
“Selecting the Right Engine Oil”
in this section. .
Check the engine oil level
regularly and maintain the
proper oil level. See “Checking
Engine Oil” and“When to Add
Engine Oil” in this section.
. Change the engine oil at the
appropriate time. See Engine Oil
Life System 0337.
. Always dispose of engine oil
properly. See “What to Do with
Used Oil” in this section.Checking Engine Oil
Check the engine oil level regularly,
every 650 km (400 mi), especially
prior to a long trip. The engine oil
dipstick handle is a loop. See
Engine Compartment Overview
0328 for the location.
{Warning
The engine oil dipstick handle
may be hot; it could burn you.
Use a towel or glove to touch the
dipstick handle.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
336 Vehicle Care
If a low oil Driver Information Center
(DIC) message displays, check the
oil level.
Follow these guidelines:
.To get an accurate reading, park
the vehicle on level ground.
Check the engine oil level after
the engine has been off for at
least two hours. Checking the
engine oil level on steep grades
or too soon after engine shutoff
can result in incorrect readings.
Accuracy improves when
checking a cold engine prior to
starting. Remove the dipstick
and check the level.
. If unable to wait two hours, the
engine must be off for at least
15 minutes if the engine is
warm, or at least 30 minutes if
the engine is not warm. Pull out
the dipstick, wipe it with a clean
paper towel or cloth, then push it
back in all the way. Remove it
again, keeping the tip down, and
check the level.When to Add Engine Oil
If the oil is below the cross-hatched
area at the tip of the dipstick and
the engine has been off for at least
15 minutes, add 1 L (1 qt) of the
recommended oil and then recheck
the level. See “Selecting the Right
Engine Oil” later in this section for
an explanation of what kind of oil to
use. For engine oil crankcase
capacity, see Capacities and
Specifications 0454.
Caution
Do not add too much oil. Oil
levels above or below the
acceptable operating range
shown on the dipstick are harmful
to the engine. If the oil level is
(Continued)
Caution (Continued)
above the operating range (i.e.,
the engine has so much oil that
the oil level gets above the
cross-hatched area that shows
the proper operating range), the
engine could be damaged. Drain
the excess oil or limit driving of
the vehicle, and seek a service
professional to remove the
excess oil.
See Engine Compartment Overview
0 328 for the location of the engine
oil fill cap.
Add enough oil to put the level
somewhere in the proper operating
range. Push the dipstick all the way
back in when through.
Selecting the Right Engine Oil
Selecting the right engine oil
depends on both the proper oil
specification and viscosity grade.
See Recommended Fluids and
Lubricants 0448.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
348 Vehicle Care
If No Steam is Coming from
the Engine Compartment
The ENGINE OVERHEATED STOP
ENGINE or the ENGINE
OVERHEATED IDLE ENGINE
message, along with a low coolant
condition, can indicate a serious
problem.
The 2.7L L4 engine will shut down
automatically if the ENGINE
OVERHEATED STOP ENGINE
message displays.
If there is an engine overheat
warning, but no steam is seen or
heard, the problem may not be too
serious. Sometimes the engine can
get a little too hot when the vehicle:
.Climbs a long hill on a hot day.
. Stops after high-speed driving.
. Idles for long periods in traffic.
. Tows a trailer; see Trailer Towing
0 288. If the ENGINE OVERHEATED
STOP ENGINE or the ENGINE
OVERHEATED IDLE ENGINE
message appears with no sign of
steam, try this for a minute or so:
1. Turn the air conditioning off.
2. Turn the heater on to the highest temperature and to the
highest fan speed. Open the
windows as necessary.
3. When it is safe to do so, pull off the road, shift to P (Park) or
N (Neutral) and let the
engine idle.
If the temperature overheat gauge is
no longer in the overheat zone or an
overheat warning no longer
displays, the vehicle can be driven.
Continue to drive the vehicle slowly
for about 10 minutes. Keep a safe
vehicle distance from the vehicle in
front. If the warning does not come
back on, continue to drive normally
and have the cooling system
checked for proper fill and function.
If the warning continues, pull over,
stop, and park the vehicle
right away. If there is still no sign of steam and
the vehicle is equipped with an
engine driven cooling fan, push
down the accelerator until the
engine speed is about twice as fast
as normal idle speed for at least
five minutes while the vehicle is
parked. If the warning is still there,
turn off the engine and get everyone
out of the vehicle until it cools down.
If there is no sign of steam, idle the
engine for five minutes while
parked. If the warning is still
displayed, turn off the engine until it
cools down.
Overheated Engine
Protection
Operating Mode
If an overheated engine condition
exists and the ENGINE POWER IS
REDUCED message displays, an
overheat protection mode which
alternates firing groups of cylinders
helps to prevent engine damage. In
this mode, a loss in power and
engine performance will be noticed.
This operating mode allows the
vehicle to be driven to a safe place

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Vehicle Care 349
in an emergency. Driving extended
distances and/or towing a trailer in
the overheat protection mode
should be avoided.
If the engine or transmission detects
an impending hot fluid condition,
then the transmission may force
upshifts to limit temperatures.
Downshifts may also be prevented
in this instance. Normal operation
may continue unless the display
indicates there is a hot condition
and engine should be idled.
Caution
After driving in the overheated
engine protection operating
mode, the engine oil will be
severely degraded. Any repairs
performed before the engine is
cool may cause engine damage.
Allow the engine to cool before
attempting any repair. Repair the
cause of coolant loss, change the
oil, and reset the oil life system.
SeeEngine Oil 0335.
Engine Fan
If the vehicle has the Duramax
diesel engine, see the Duramax
diesel supplement.
All Engines Except 6.6L
V8 Engine (L8T)
The vehicle has electric cooling
fan(s). The fans may be heard
spinning at low speed during most
everyday driving. The fans may turn
off if no cooling is required. Under
heavy vehicle loading, trailer towing,
high outside temperatures,
or operation of the air conditioning
system, the fans may change to
high speed and an increase in fan
noise may be heard. This is normal
and indicates that the cooling
system is functioning properly. The
fans will change to low speed when
additional cooling is no longer
required.
The electric engine cooling fans
may run after the engine has been
turned off. This is normal and no
service is required.
6.6L V8 Engine (L8T) Only
The vehicle has a clutched engine
cooling fan. When the clutch is
engaged, the fan spins faster to
provide more air to cool the engine.
In most everyday driving conditions,
the fan is spinning slower and the
clutch is not fully engaged. This
improves fuel economy and reduces
fan noise. Under heavy vehicle
loading, trailer towing, and/or high
outside temperatures, the fan speed
increases as the clutch more fully
engages, so an increase in fan
noise may be heard. This is normal
and should not be mistaken as the
transmission slipping or making
extra shifts. It is merely the cooling
system functioning properly. The fan
will slow down when additional
cooling is not required and the
clutch partially disengages.
This fan noise may be heard when
starting the engine. It will go away
as the fan clutch partially
disengages.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
360 Vehicle Care
pressure from the regular brake
pedal. Do this until the vehicle is
held by the parking brake only.
. To check the P (Park)
mechanism's holding ability:
With the engine running, shift to
P (Park). Then release the
parking brake followed by the
regular brake.
Contact your dealer if service is
required.
Wiper Blade Replacement
Windshield wiper blades should be
replaced periodically. See
Maintenance Schedule 0437.
Replacement blades come in
different types and are removed in
different ways. For proper type and
length, see Maintenance
Replacement Parts 0450.
Caution
Allowing the wiper arm to touch
the windshield when no wiper
blade is installed could damage
the windshield. Any damage that
occurs would not be covered by
the vehicle warranty. Do not allow
the wiper arm to touch the
windshield.
Front Wiper Blade
Replacement
To replace the wiper blade:
1. Pull the wiper assembly away from the windshield.
2. Lift up on the latch in themiddle of the wiper blade
where the wiper arm attaches.
3. With the latch open, pull the wiper blade down toward the
windshield far enough to
release it from the J-hooked
end of the wiper arm.
4. Remove the wiper blade.
5. Reverse Steps 1–3 for wiper blade replacement.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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394 Vehicle Care
must be replaced by the correct
wheel in the front or rear outer
positions.
When installing dual wheels,
check that the vent holes in the
inner and outer wheels on each
side are lined up.
Adjust the front and rear tires to
the recommended inflation
pressure on the Tire and
Loading Information label after
the tires have been rotated. See
Tire Pressure0383 and
Vehicle Load Limits 0197.
Check that all wheel nuts are
properly tightened. See “Wheel
Nut Torque” underCapacities
and Specifications 0454, and
“Removing the Flat Tire and
Installing the Spare Tire” under
Tire Changing 0402.
{Warning
Rust or dirt on a wheel, or on
the parts to which it is
fastened, can make wheel
nuts become loose after time.
The wheel could come off and
cause a crash. When
changing a wheel, remove any
rust or dirt from places where
the wheel attaches to the
vehicle. In an emergency, a
cloth or a paper towel can be
used; however, use a scraper
or wire brush later to remove
all rust or dirt.
Lightly coat the inner diameter of
the wheel hub opening with
wheel bearing grease after a
wheel change or tire rotation to
prevent corrosion or rust
build-up. Do not get grease on
the flat wheel mounting surface
or on the wheel nuts or bolts. Reset the Tire Pressure Monitor
System (TPMS), if the vehicle
has one. See
Tire Pressure
Monitor Operation 0386.
If the full-size tire is part of the
tire rotation, make sure the tire
rotated into the spare position is
stored securely. Push, pull, and
then try to rotate or turn the tire.
If it moves, use the wheel
wrench/hoist shaft to tighten the
cable. See Tire Changing 0402.
When It Is Time for New
Tires
Factors, such as maintenance,
temperatures, driving speeds,
vehicle loading, and road conditions
affect the wear rate of the tires.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Vehicle Care 401
Caution (Continued)
vehicle has 255/70R17,
LT245/75R17, or LT275/70R18
size tires, they may be installed
on the tires of the front and rear
axle. If the vehicle is a 2500
Series with LT265/70R17 size
tires, chains may be installed on
the tires of both the front and rear
axle. Tighten them as tightly as
possible with the ends securely
fastened. Drive slowly and follow
the chain manufacturer's
instructions. If you can hear the
chains contacting the vehicle,
stop and retighten them. If the
contact continues, slow down
until it stops. Driving too fast or
spinning the wheels with chains
on will damage the vehicle.
If a Tire Goes Flat
It is unusual for a tire to blowout
while driving, especially if the tires
are maintained properly. If air goes
out of a tire, it is much more likely toleak out slowly. But if there ever is a
blowout, here are a few tips about
what to expect and what to do:
If a front tire fails, the flat tire
creates a drag that pulls the vehicle
toward that side. Take your foot off
the accelerator pedal and grip the
steering wheel firmly. Steer to
maintain lane position, and then
gently brake to a stop, well off the
road, if possible.
A rear blowout, particularly on a
curve, acts much like a skid and
may require the same correction as
used in a skid. Stop pressing the
accelerator pedal and steer to
straighten the vehicle. It may be
very bumpy and noisy. Gently brake
to a stop, well off the road,
if possible.
{Warning
Driving on a flat tire will cause
permanent damage to the tire.
Re-inflating a tire after it has been
driven on while severely
(Continued)
Warning (Continued)
underinflated or flat may cause a
blowout and a serious crash.
Never attempt to re-inflate a tire
that has been driven on while
severely underinflated or flat.
Have your dealer or an authorized
tire service center repair or
replace the flat tire as soon as
possible.
{Warning
Lifting a vehicle and getting under
it to do maintenance or repairs is
dangerous without the
appropriate safety equipment and
training. If a jack is provided with
the vehicle, it is designed only for
changing a flat tire. If it is used for
anything else, you or others could
be badly injured or killed if the
vehicle slips off the jack. If a jack
is provided with the vehicle, only
use it for changing a flat tire.