warning CHEVROLET SILVERADO 2020 Owner's Manual

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
Driving and Operating 289
must be below all of the maximum
weight ratings for the vehicle,
including:
.GCWR: Gross Combined Weight
Rating
. GVWR: Gross Vehicle Weight
Rating
. Maximum Trailer Weight Rating
. GAWR-RR: Gross Axle Weight
Rating-Rear
. Maximum Trailer Tongue Weight
Rating
See “Weight-Distributing Hitch and
Adjustment” underTowing
Equipment 0292 to determine if
equalizer bars are required to obtain
the maximum trailer weight rating.
See “Trailer Brakes” underTowing
Equipment 0292 to determine if
brakes are required based on your
trailer's weight.
The only way to be sure the weight
is not exceeding any of these
ratings is to weigh the tow vehicle
and trailer combination, fully loaded
for the trip, getting individual
weights for each of these items. A trailering information label on the
B-pillar shows tow rating information
for the vehicle.
{Warning
You and others could be seriously
injured or killed if the trailer is too
heavy or the trailer brakes are
inadequate for the load. The
vehicle may be damaged, and the
repairs would not be covered by
the vehicle warranty.
Only tow a trailer if all the steps in
this section have been followed.
Ask your dealer for advice and
information about towing a trailer.
Gross Combined Weight
Rating (GCWR)
GCWR is the total allowable weight
of the completely loaded vehicle
and trailer including any fuel,
passengers, cargo, equipment, and
accessories. Do not exceed the
GCWR for your vehicle. The GCWR
for the vehicle is on the Trailering
Information Label.
To check that the weight of the
vehicle and trailer are within the
GCWR for the vehicle, follow these
steps:
1. Start with the "curb weight" from the Trailering Information
Label.
2. Add the weight of the trailer loaded with cargo and ready
for the trip.
3. Add the weight of all passengers.
4. Add the weight of all cargo in the vehicle.
5. Add the weight of hitch hardware such as a draw bar,
ball, load equalizer bars,
or sway bars.
6. Add the weight of any accessories or aftermarket
equipment added to the
vehicle.
The resulting weight cannot exceed
the GCWR value on the Trailering
Information Label.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
Driving and Operating 301
The ITBC system is integrated with
the vehicle’s brake, antilock brake,
and StabiliTrak/Electronic Stability
Control (ESC) systems. In trailering
conditions that cause the vehicle’s
antilock brake or StabiliTrak/ESC
systems to activate, power sent to
the trailer's brakes will be
automatically adjusted to minimize
trailer wheel lock-up. This does not
imply that the trailer has
StabiliTrak/ESC.
If the vehicle’s brake, antilock brake,
or StabiliTrak/ESC systems are not
functioning properly, the ITBC
system may not function fully or at
all. Make sure all of these systems
are fully operational to allow the
ITBC system to function properly.
The ITBC system is powered
through the vehicle's electrical
system. Turning the ignition off will
also turn off the ITBC system. The
ITBC system is fully functional only
when the ignition is in on.
{Warning
Connecting a trailer that has an
air brake system may result in
reduced or complete loss of trailer
braking, including increased
stopping distance or trailer
instability which could result in
serious injury, death, or property
damage. Only use the ITBC
system with electric or electric
over hydraulic trailer brake
systems.
Trailer Brake Control Panel
1. Manual Trailer Brake Apply Lever
2. Trailer Symbol
3. Trailer Gain Adjustment Buttons
The trailer symbol on the control
panel will light amber when a trailer
with electric brakes is connected.
The ITBC control panel is on the
center stack. See Instrument Panel
Overview 05. The control panel
allows adjustment to the amount of
output, referred to as Trailer Gain,
available to the trailer brakes and
allows manual application of the
trailer brakes. Use the ITBC control
panel and the DIC trailer brake
display page to adjust and display
power output to the trailer brakes.
Trailer Brake DIC Display Page
The ITBC display page indicates:
. Trailer Gain setting
. Output to the trailer brakes
. Trailer connection
. System operational status

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
302 Driving and Operating
To display:
.Scroll through the DIC menu
pages
. Press a Trailer Gain (+) or (−)
button
. Activate the Manual Trailer
Brake Apply Lever
TRAILER GAIN: Press a Trailer
Gain button to recall the current
Trailer Gain setting. Each press and
release of the gain buttons will then
change the Trailer Gain setting.
Press the Trailer Gain (+) or (-) to
adjust. Press and hold to
continuously adjust the Trailer Gain.
To turn the output to the trailer off,
adjust the Trailer Gain setting to 0.0.
This setting can be adjusted from
0.0 to 10.0 with a trailer connected
or disconnected.
TRAILER OUTPUT: This displays
anytime a trailer with electric brakes
is connected. Output to the trailer
brakes is based on the amount of
vehicle braking present and relative
to the Trailer Gain setting. Output is
displayed from 0 to 100% for each
gain setting. The Trailer Output will indicate
“- - -
- - -” on the Trailer Brake Display
Page whenever the following occur:
. No trailer is connected.
. A trailer without electric brakes
is connected. No DIC message
displays.
. A trailer with electric brakes has
become disconnected.
A CHECK TRAILER WIRING
message displays on the DIC.
. There is a fault present in the
wiring to the trailer brakes.
A CHECK TRAILER WIRING
message displays on the DIC.
. The ITBC system is not working
due to a fault. A SERVICE
TRAILER BRAKE SYSTEM
message displays in the DIC.
Manual Trailer Brake Apply
Lever
Slide this lever right to apply the
trailer ’s electric brakes independent
of the vehicle’s brakes. Use this
lever to adjust the Trailer Gain to
achieve proper power output to the
trailer brakes. Under certain circumstances, this lever can also
be used to apply additional trailer
braking. The trailer and vehicle
brake lamps will come on when
either the vehicle brakes or trailer
brakes are applied and properly
connected.
Trailer Gain Adjustment
Procedure
Trailer Gain should be set for a
specific trailering condition and it
must be readjusted anytime vehicle
loading, trailer loading, or road
surface conditions change.
{Warning
Trailer brakes that are
over-gained or under-gained may
not stop the vehicle and the trailer
as intended and can result in a
crash. Always follow the
instructions to set the Trailer Gain
for the proper trailer stopping
performance.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
304 Driving and Operating
4. If the CHECK TRAILERWIRING message reappears,
the electrical fault is on the
vehicle side.
If the CHECK TRAILER WIRING
message only reappears when
connecting the trailer wiring harness
to the vehicle, the electrical fault is
on the trailer side.
SERVICE TRAILER BRAKE
SYSTEM: This message will display
when there is a problem with the
ITBC system. If this message
continues over multiple ignition
cycles, have the vehicle serviced.
If either the CHECK TRAILER
WIRING or SERVICE TRAILER
BRAKE SYSTEM message displays
while driving, the ITBC system may
not be fully functional or may not
function at all. When traffic
conditions allow, carefully pull the
vehicle over to the side of the road
and turn the ignition off. Check the
wiring connection to the trailer and
turn the ignition back on. If either of
these messages continues, either
the vehicle or trailer needs service. A GM dealer may be able to
diagnose and repair problems with
the trailer. However, any diagnosis
and repair of the trailer is not
covered under the vehicle warranty.
Contact your trailer dealer for
assistance with trailer repairs and
trailer warranty information.
Trailer Sway
Control (TSC)
Vehicles with StabiliTrak/Electronic
Stability Control (ESC) have a
Trailer Sway Control (TSC) feature.
Trailer sway is unintended
side-to-side motion of a trailer while
towing. If the vehicle is towing a
trailer and the TSC detects that
sway is increasing, the vehicle
brakes are selectively applied at
each wheel, to help reduce
excessive trailer sway. If equipped
with the Integrated Trailer Brake
Control (ITBC) system, and the
trailer has an electric brake system,
StabiliTrak/ESC may also apply the
trailer brakes.
If TSC is enabled, the Traction
Control System (TCS)/StabiliTrak/
ESC warning light will flash on the
instrument cluster. Reduce vehicle
speed by gradually removing your
foot from the accelerator. If trailer
sway continues, StabiliTrak/ESC
can reduce engine torque to help
slow the vehicle. TSC will not
function if StabiliTrak/ESC is turned
off. See
Traction Control/Electronic
Stability Control 0231.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
Driving and Operating 305
{Warning
Trailer sway can result in a crash
and in serious injury or death,
even if the vehicle is equipped
with TSC.
If the trailer begins to sway,
reduce vehicle speed by
gradually removing your foot from
the accelerator. Then pull over to
check the trailer and vehicle to
help correct possible causes,
including an improperly or
overloaded trailer, unrestrained
cargo, improper trailer hitch
configuration, or improperly
inflated or incorrect vehicle or
trailer tires. SeeTowing
Equipment 0292 for trailer ratings
and hitch setup
recommendations.
Aftermarket Electronic Trailer
Sway Control Devices
Some trailers may come equipped
with an electronic device designed
to reduce or control trailer sway. Aftermarket equipment
manufacturers also offer similar
devices that connect to the wiring
between the trailer and the vehicle.
These devices may interfere with
the vehicle’
s trailer brake or other
systems, including integrated
anti-sway systems, if equipped.
Messages related to trailer
connections or trailer brakes could
appear on the DIC. The effects of
these aftermarket devices may have
on vehicle handling or trailer brake
performance is not known.
{Warning
Use of aftermarket electronic
trailer sway control devices could
result in reduced trailer brake
performance, loss of trailer
brakes, or other malfunctions, and
result in a crash. You or others
could be seriously injured or
killed. Before using one of these
devices:
(Continued)
Warning (Continued)
.Ask the device or trailer
manufacturer if the device
has been thoroughly tested
for compatibility with the
make, model, and year of
your vehicle and any
optional equipment installed
on your vehicle.
. Before driving, check the
trailer brakes are working
properly, if equipped. Drive
the vehicle with the trailer
attached on a level road
surface that is free of traffic
at about 32-40 km/h
(20-25 mph) and fully apply
the manual trailer brake
apply lever. Also, check the
trailer brake lamps and
other lamps are functioning
correctly.
. If the trailer brakes are not
operating properly at any
time, or if a DIC message
indicates problems with the
(Continued)

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
306 Driving and Operating
Warning (Continued)
trailer connections or trailer
brakes, carefully pull the
vehicle over to the side of
the road when traffic
conditions allow.
Trailer Tires
Special Trailer (ST) tires differ from
vehicle tires. Trailer tires are
designed with stiff sidewalls to help
prevent sway and to support heavy
loads. These features can make it
difficult to determine if the trailer tire
pressures are low only based on a
visual inspection.
Always check all trailer tire
pressures before each trip when the
tires are cool. Low trailer tire
pressure is a leading cause of trailer
tire blow-outs.
If the vehicle is equipped with a
trailer tire pressure monitoring
system, see the trailer tire pressure
monitoring system description and
the trailering app.Trailer tires deteriorate over time.
The trailer tire sidewall will show the
week and year the tire was
manufactured. Many trailer tire
manufacturers recommend
replacing tires more than six
years old.
Overloading is another leading
cause of trailer tire blow-outs. Never
load your trailer with more weight
than the tires are designed to
support. The load rating is located
on the trailer tire sidewall.
Always know the maximum speed
rating for the trailer tires before
driving. This may be significantly
lower than the vehicle tire speed
rating. The speed rating may be on
the trailer tire sidewall. If the speed
rating is not shown, the default
trailer tire speed rating is 105 km/h
(65 mph).
Trailering App
Trailer Light App
If equipped, the Trailer Lights App is
on the Home Page of the
infotainment display.Touch Start to cycle the trailer lamps
on and off to determine if they are
working. The test follows this
sequence:
1. The running lights turn on first and remain on throughout the
sequence.
2. The brake lights turn on for about two seconds.
3. The left turn signal light flashes three times.
4. The right turn signal light flashes three times.
5. The reverse lights turn on for about two seconds.
6. Steps 2–5 repeat for approximately one minute and
45 seconds, or until the test
deactivates.
Touch Stop to stop the test. The test
will automatically end after
one minute and 45 seconds.
The sequence also deactivates
when any of the following occur:
. The ignition is turned off.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
Driving and Operating 307
.The transmission is shifted out
of P (Park).
. The brake pedal is pressed.
. The turn signal is activated.
. The hazard warning lights are
activated.
Trailering App
If equipped, the Trailering App is on
the Home Page of the infotainment
display.
If equipped this feature allows
profiles for connected trailers to be
created to view status, to store and
track trailer usage information, and
to set up towing assistance
features.
The Trailering App Preview will
appear when the Trailering App is
opened for the first time from the
Home Page. Touch GET STARTED
in the Trailering App to go into
the app.
When a trailer is electrically
connected, there will be an option to
create a profile, use a guest profile,
or cancel. After Cancel is selected a
third time, Don’t Remind Me will display and touching that will turn off
the trailer detection pop-up. To turn
the Trailer Detection Alert on, select
ON in the Settings tab.
When a trailer is electrically
connected and after a Trailer Profile
has been created, the trailer
detection pop-up will appear with a
list of all of the custom Trailer
Profiles made on the vehicle. To
load an existing Trailer Profile,
select one of the Trailer Profiles
listed, or load the Guest Trailer
Profile by selecting GUEST
TRAILER. Touching Cancel,
Accessory/No trailer, or shifting the
vehicle from P (Park), will select
Accessory/No trailer as the active
Trailer Profile and will dismiss the
pop- up.
Create a Trailer Profile
1. Touch Create Profile on the pop-up or touch + Add Trailer
in the Trailering App.
2. Create a name for the trailer. 3. Select the hitch type.
A checklist profile will be
created based on the type
selected.
4. Select the trailer type.
A pop-up will indicate the setup is
complete. Touch DONE to complete
the process or touch TRAILER
FEATURE SETUP to set up the
Tow/Haul Mode reminder, Trailer
Tire Pressure Monitoring System,
if equipped, maintenance reminders,
or towing assistance, if equipped.
Import a Trailer Profile
A trailer profile saved to an OnStar
account can be imported to the
vehicle. 1. Touch Import Profile on the pop-up.
2. Select a trailer profile from the list.
3. Touch IMPORT.
A pop-up will indicate the import
was successful. Touch OK to return
to the trailer list and select the trailer
profile. The Tow/Haul Mode

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
Driving and Operating 311
Connections OK
If all of the trailer connections are
detected (Running Lights, Left Turn
Signal Light, Right Turn Signal
Light, Reverse Lights, and Electric
Brakes, if equipped), the view will
display OK.
Connection Problem
If any of the trailer connections are
not detected, a message about the
connection issue will appear on the
Driver Information Center (DIC). The
infotainment display will also show
the connection issue in the
Connection Status view.
Diagnose View
Touch Diagnose to see more
information about the connection
problem.
This view will display the names of
the trailer connector pins, a graphic
of the trailer connector, and a
graphic of the back of the trailer.Any connector pin that failed will be
amber color, and the location of the
corresponding connection will be
highlighted on the graphic of the
back of the trailer.
The Running Lights connection may
not detect partial outages. Activate
the light test to check all trailer
lamps. See
“Light Test”following.
If the trailer is not equipped with
reverse lights or electric brakes and
you are receiving failure messages
in the DIC or on this view, turn off
the Reverse Lights Alert or the
Electric Brakes Alert setting in the
trailer ’s profile page.
Light Test
Touch Start Light Test to cycle the
trailer lights on and off to determine
if they are working. The test follows
this sequence: 1. The running lights turn on first and remain on throughout the
sequence.
2. The brake lights turn on for about two seconds. 3. The left turn signal light flashes
three times.
4. The right turn signal light flashes three times.
5. The reverse lights turn on for about two seconds.
6. Steps 2–5 repeat for approximately one minute and
45 seconds, or until the test
deactivates.
Touch Stop to stop the test. The test
will automatically end after
one minute and 45 seconds.
The sequence also deactivates
when any of the following occur:
. The ignition is turned off.
. The transmission is shifted out
of P (Park).
. The brake pedal is pressed.
. The turn signal is activated.
. The hazard warning lights are
activated.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
318 Driving and Operating
This setting will default to OFF for
each Trailer Profile, including the
Guest Trailer Profile.
If Tow/Haul Mode is off and this
setting is on for a Trailer Profile,
each time the ignition is turned on a
reminder will appear to turn on Tow/
Haul Mode when the Trailer Profile
is active.
If Tow/Haul Mode is on and this
setting is on for a Trailer Profile, the
reminder will not appear when the
Trailer Profile is active.Conversions and
Add-Ons
Add-On Electrical
Equipment
{Warning
The Data Link Connector (DLC)
is used for vehicle service and
Emission Inspection/
Maintenance testing. See
Malfunction Indicator Lamp
(Check Engine Light)0135.
A device connected to the DLC —
such as an aftermarket fleet or
driver-behavior tracking device —
may interfere with vehicle
systems. This could affect vehicle
operation and cause a crash.
Such devices may also access
information stored in the vehicle’s
systems.
Caution
Some electrical equipment can
damage the vehicle or cause
components to not work and
would not be covered by the
vehicle warranty. Always check
with your dealer before adding
electrical equipment.
Add-on equipment can drain the
vehicle's 12-volt battery, even if the
vehicle is not operating.
The vehicle has an airbag system.
Before attempting to add anything
electrical to the vehicle, see
Servicing the Airbag-Equipped
Vehicle 080 and
Adding Equipment to the
Airbag-Equipped Vehicle 080.
For information on wiring auxiliary
switches, see www.gmupfitter.com
or contact your dealer.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
Driving and Operating 321
To calculate the amount of weight
any front accessory, such as a snow
plow, is adding to the front axle, use
this formula:
(W x (A + W.B.)) /W.B.= Weight the
accessory is adding to the
front axle.
Where:W = Weight of added accessory
A = Distance that the accessory
is in front of the front axle
W.B. = Vehicle Wheelbase For example, adding a 318 kg
(700 lb) snow plow actually adds
more than 318 kg (700 lb) to the
front axle. Using the formula, if the
snow plow is 122 cm (4 ft) in front of
the front axle and the wheelbase is
305 cm (10 ft), then:
W = 318 kg (700 lb)
A = 122 cm (4 ft)
W.B. = 305 cm (10 ft)
(W x (A + W.B.)/W.B. =
(318 x (122 + 305))/305 = 445 kg
(980 lb)
This means if the front axle reserve
capacity is more than 445 kg
(980 lb), the snow plow could be
added without exceeding the
front GAWR.
Heavier equipment can be added on
the front of the vehicle if less cargo
or fewer passengers are carried,
or by positioning cargo toward the
rear. This reduces the load on the
front. However, the front GAWR,
rear GAWR, and Gross Vehicle
Weight Rating (GVWR) must never
be exceeded.
{Warning
On some vehicles that have
certain front mounted equipment,
such as a snow plow, it may be
possible to load the front axle to
the front Gross Axle Weight
Rating (GAWR) but not have
enough weight on the rear axle to
have proper braking performance.
If the brakes cannot work
properly, the vehice could crash.
Always follow the snow plow
manufacturer or installer's
recommendation for rear ballast
to ensure a proper front and rear
weight distribution ratio.
Maintaining a proper front and
rear weight distribution ratio is
necessary to provide proper
braking performance.
Total vehicle reserve capacity is the
difference between the GVWR and
the weight of the truck with full fuel
and passengers. It is the amount of
weight that can be added to the
vehicle before reaching the GVWR.