power steering CHEVROLET SILVERADO 2020 Owner's Manual

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
Keys, Doors, and Windows 9
Keys, Doors, and
Windows
Keys and Locks
Keys (Key Access) . . . . . . . . . . . . . . 9
Keys (Keyless Access) . . . . . . . . 12
Remote Keyless Entry (RKE)System . . . . . . . . . . . . . . . . . . . . . . . 13
Remote Keyless Entry (RKE) System Operation (Key
Access) . . . . . . . . . . . . . . . . . . . . . . 13
Remote Keyless Entry (RKE) System Operation (Keyless
Access) . . . . . . . . . . . . . . . . . . . . . . 16
Remote Vehicle Start . . . . . . . . . . 24
Door Locks . . . . . . . . . . . . . . . . . . . . 26
Power Door Locks . . . . . . . . . . . . . 27
Delayed Locking . . . . . . . . . . . . . . . 27
Automatic Door Locks . . . . . . . . . 27
Lockout Protection . . . . . . . . . . . . . 27
Safety Locks . . . . . . . . . . . . . . . . . . . 28
Doors
Tailgate . . . . . . . . . . . . . . . . . . . . . . . . 29
Power Assist Steps . . . . . . . . . . . . 32
Vehicle Security
Vehicle Security . . . . . . . . . . . . . . . . 34
Vehicle Alarm System . . . . . . . . . 34 Steering Column Lock . . . . . . . . . 35
Immobilizer . . . . . . . . . . . . . . . . . . . . 35
Immobilizer Operation . . . . . . . . . 35
Exterior Mirrors
Convex Mirrors . . . . . . . . . . . . . . . . 37
Manual Mirrors . . . . . . . . . . . . . . . . . 37
Trailer-Tow Mirrors . . . . . . . . . . . . . 38
Power Mirrors . . . . . . . . . . . . . . . . . . 39
Folding Mirrors . . . . . . . . . . . . . . . . . 40
Heated Mirrors . . . . . . . . . . . . . . . . . 41
Automatic Dimming Mirror . . . . . 41
Blind Spot Mirrors . . . . . . . . . . . . . . 41
Reverse Tilt Mirrors . . . . . . . . . . . . 42
Interior Mirrors
Interior Rearview Mirrors . . . . . . . 42
Manual Rearview Mirror . . . . . . . . 42
Automatic Dimming Rearview
Mirror . . . . . . . . . . . . . . . . . . . . . . . . . 42
Rear Camera Mirror . . . . . . . . . . . . 43
Windows
Windows . . . . . . . . . . . . . . . . . . . . . . . 45
Manual Windows . . . . . . . . . . . . . . 45
Power Windows . . . . . . . . . . . . . . . 45
Rear Windows . . . . . . . . . . . . . . . . . 47
Sun Visors . . . . . . . . . . . . . . . . . . . . . 48
Roof
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . 48
Keys and Locks
Keys (Key Access)
{Warning
Leaving children in a vehicle with
the ignition key is dangerous and
children or others could be
seriously injured or killed. They
could operate the power windows
or other controls or make the
vehicle move. The windows will
function with the keys in the
ignition, and children or others
could be caught in the path of a
closing window. Do not leave
children in a vehicle with the
ignition key.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
10 Keys, Doors, and Windows
{Warning
If the key is unintentionally
rotated while the vehicle is
running, the ignition could be
moved out of the RUN position.
This could be caused by heavy
items hanging from the key ring,
or by large or long items attached
to the key ring that could be
contacted by the driver or
steering wheel. If the ignition
moves out of the RUN position,
the engine will shut off, braking
and steering power assist may be(Continued)
Warning (Continued)
impacted, and airbags may not
deploy. To reduce the risk of
unintentional rotation of the
ignition key, do not change the
way the ignition key and Remote
Keyless Entry (RKE) transmitter,
if equipped, are connected to the
provided key rings.
The ignition key and key rings, and
RKE transmitter, if equipped, are
designed to work together as a
system to reduce the risk of
unintentionally moving the key out
of the RUN position. The ignition
key has a small hole to allow
attachment of the provided key ring.
It is important that any replacement
ignition keys have a small hole. See
your dealer if a replacement key is
required.
The combination and size of the
rings that came with your keys were
specifically selected for your
vehicle. The rings are connected to
the key like two links of a chain to reduce the risk of unintentionally
moving the key out of the RUN
position. Do not add any additional
items to the ring attached to the
ignition key. Attach additional items
only to the second ring, and limit
added items to a few essential keys
or small, light items no larger than
an RKE transmitter.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
Instruments and Controls 115
Instruments and
Controls
Controls
Steering Wheel Adjustment . . . 116
Steering Wheel Controls . . . . . . 117
Heated Steering Wheel . . . . . . . 117
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Windshield Wiper/Washer . . . . 117
Compass . . . . . . . . . . . . . . . . . . . . . 118
Clock . . . . . . . . . . . . . . . . . . . . . . . . . 118
Power Outlets . . . . . . . . . . . . . . . . 118
Wireless Charging . . . . . . . . . . . . 121
Warning Lights, Gauges, and
Indicators
Warning Lights, Gauges, andIndicators . . . . . . . . . . . . . . . . . . . 123
Instrument Cluster . . . . . . . . . . . . 124
Speedometer . . . . . . . . . . . . . . . . . 128
Odometer . . . . . . . . . . . . . . . . . . . . . 128
Trip Odometer . . . . . . . . . . . . . . . . 129
Tachometer . . . . . . . . . . . . . . . . . . . 129
Fuel Gauge . . . . . . . . . . . . . . . . . . . 129
Engine Oil Pressure Gauge . . . . . . . . . . . . . . . . . . . . . . 130
Engine Coolant Temperature Gauge . . . . . . . . . . . . . . . . . . . . . . 131 Voltmeter Gauge . . . . . . . . . . . . . 132
Seat Belt Reminders . . . . . . . . . 132
Airbag Readiness Light . . . . . . . 133
Passenger Airbag Status
Indicator . . . . . . . . . . . . . . . . . . . . 133
Charging System Light . . . . . . . 134
Malfunction Indicator Lamp (Check Engine Light) . . . . . . . . 135
Brake System Warning Light . . . . . . . . . . . . . . . . . . . . . . . . 137
Electric Parking Brake Light . . . . . . . . . . . . . . . . . . . . . . . . 137
Service Electric Parking Brake Light . . . . . . . . . . . . . . . . . . . . . . . . 138
Antilock Brake System (ABS) Warning Light . . . . . . . . . . . . . . . 138
Four-Wheel-Drive Light . . . . . . . 138
Tow/Haul Mode Light . . . . . . . . . 139
Hill Descent Control Light . . . . 139
Lane Departure Warning (LDW) Light (2500/3500
Series) . . . . . . . . . . . . . . . . . . . . . . 139
Lane Keep Assist (LKA) Light (1500 Series) . . . . . . . . . . . . . . . 139
Vehicle Ahead Indicator . . . . . . 140
Pedestrian Ahead Indicator . . . 140
Traction Off Light . . . . . . . . . . . . . 140
Traction Control System (TCS)/ Electronic Stability Control
Light . . . . . . . . . . . . . . . . . . . . . . . . 140 Electronic Stability Control
(ESC) Off Light . . . . . . . . . . . . . . 141
Engine Coolant Temperature Warning Light . . . . . . . . . . . . . . . 141
Driver Mode Control Light . . . . 142
Tire Pressure Light . . . . . . . . . . . 142
Engine Oil Pressure Light
(Uplevel Cluster) . . . . . . . . . . . . 143
Low Fuel Warning Light . . . . . . 143
Security Light . . . . . . . . . . . . . . . . . 143
High-Beam On Light . . . . . . . . . . 143
Front Fog Lamp Light . . . . . . . . . 144
Lamps On Reminder . . . . . . . . . 144
Cruise Control Light . . . . . . . . . . 144
Door Ajar Light . . . . . . . . . . . . . . . 144
Information Displays
Driver Information Center (DIC) (Base Level) . . . . . . . . . . . . . . . . 145
Driver Information Center (DIC) (Midlevel and Uplevel) . . . . . . 146
Head-Up Display (HUD) . . . . . . 149
Vehicle Messages
Vehicle Messages . . . . . . . . . . . . 152
Engine Power Messages . . . . . 153
Vehicle Speed Messages . . . . . 153
Vehicle Personalization
Vehicle Personalization . . . . . . . 153

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
Instruments and Controls 153
.Vehicle Security
. Brakes
. Steering
. Ride Control Systems
. Driver Assistance Systems
. Cruise Control
. Lighting and Bulb Replacement
. Wiper/Washer Systems
. Doors and Windows
. Seat Belts
. Airbag Systems
. Engine and Transmission
. Tire Pressure
. Battery
Engine Power Messages
ENGINE POWER IS REDUCED
This message displays when the
vehicle's propulsion power is
reduced. A reduction in propulsion
power can affect the vehicle's ability
to accelerate. If this message is on,
but there is no observed reduction in performance, proceed to your
destination. The performance may
be reduced the next time the vehicle
is driven. The vehicle may be driven
while this message is on, but
maximum acceleration and speed
may be reduced. Anytime this
message stays on, or displays
repeatedly, the vehicle should be
taken to your dealer for service as
soon as possible.
Under certain operating conditions,
propulsion will be disabled. Try
restarting after the vehicle has been
off for 30 seconds.
Vehicle Speed Messages
SPEED LIMITED TO
XXX KM/H (MPH)
This message shows that the
vehicle speed has been limited to
the speed displayed. The limited
speed is a protection for various
propulsion and vehicle systems,
such as lubrication, thermal, brakes,
suspension, Teen Driver if
equipped, or tires.
Vehicle
Personalization
The following are all possible
vehicle personalization features.
Depending on the vehicle, some
may not be available.
For System, Apps, and Personal
features and functions, see
“Settings”
in the infotainment
manual.
To access the vehicle
personalization menu:
1. Touch the Settings icon on the Home Page of the infotainment
display.
2. Touch Vehicle to display a list of available options.
3. Touch to select the desired feature setting.
4. Touch
9orRto turn a feature
off or on.
5. Touch
zto go to the top level
of the Settings menu.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
156 Instruments and Controls
Power Door Locks
Touch and the following may
display:
.Open Door Anti Lock Out
. Auto Door Unlock
. Delayed Door Lock
Open Door Anti Lock Out
This setting prevents the driver door
from locking when the door is open.
If this setting is on, the Delayed
Door Lock menu will not be
available.
Touch Off or On.
Auto Door Unlock
This setting allows selection of
which doors will automatically
unlock when the vehicle is shifted
into P (Park).
Touch Off, All Doors, or Driver Door.
Delayed Door Lock
This setting delays the locking of
the vehicle’ s doors.
Touch Off or On.
Remote Lock, Unlock, Start
Touch and the following may
display:
. Remote Unlock Light Feedback
. Remote Lock Feedback
. Remote Door Unlock
. Remote Start Auto Cool Seats
. Remote Start Auto Heat Seats
. Remote Window Operation
. Passive Door Unlock
. Passive Door Lock
. Remote Left in Vehicle Alert
Remote Unlock Light Feedback
This setting flashes the exterior
lamps when the vehicle is unlocked
with the RKE transmitter.
Touch Off or Flash Lights.
Remote Lock Feedback
This setting specifies how the
vehicle responds when the vehicle
is locked with the RKE transmitter.
Touch Off, Lights and Horn, Lights
Only, or Horn Only. Remote Door Unlock
This setting specifies whether all
doors, or just the driver door, unlock
when pressing
Kon the RKE
transmitter.
Touch All Doors or Driver Door.
Remote Start Auto Cool Seats
If equipped and turned on, this
feature will turn on the ventilated
seats when using remote start on
warm days. See Heated and
Ventilated Front Seats 058 and
Remote Vehicle Start 024.
Touch Off or On.
Remote Start Auto Heat Seats
If equipped and turned on, this
feature will turn on the heated seats
when using remote start on
cold days. See Heated and
Ventilated Front Seats 058 and
Remote Vehicle Start 024.
If equipped with Auto Heated
Steering Wheel, this feature will turn
on when the Remote Start Auto
Heated Seats turn on.
Touch Off or On.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
162 Lighting
Lighting
Exterior Lighting
Exterior Lamp Controls . . . . . . . 162
Exterior Lamps OffReminder . . . . . . . . . . . . . . . . . . . 164
Headlamp High/Low-Beam Changer . . . . . . . . . . . . . . . . . . . . 164
Flash-to-Pass . . . . . . . . . . . . . . . . 165
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . 165
Automatic Headlamp System . . . . . . . . . . . . . . . . . . . . . . 165
Hazard Warning Flashers . . . . . 166
Turn and Lane-Change Signals . . . . . . . . . . . . . . . . . . . . . . 167
Fog Lamps . . . . . . . . . . . . . . . . . . . 167
Task Lighting . . . . . . . . . . . . . . . . . 168
Auxiliary Roof-Mounted Lamp . . . . . . . . 168
Exterior Cargo Lamps . . . . . . . . 169
Interior Lighting
Instrument Panel Illumination Control . . . . . . . . . . . . . . . . . . . . . . 170
Dome Lamps . . . . . . . . . . . . . . . . . 170
Reading Lamps . . . . . . . . . . . . . . 170
Lighting Features
Entry Lighting . . . . . . . . . . . . . . . . 171
Exit Lighting . . . . . . . . . . . . . . . . . . 171
Battery Load Management . . . 171
Battery Power Protection . . . . . 172
Exterior Lighting Battery Saver . . . . . . . . . . . . . . . . . . . . . . . 172Exterior Lighting
Exterior Lamp Controls
The exterior lamp control is on the
instrument panel to the left of the
steering wheel.
O: Turns off the automatic
headlamps and Daytime Running
Lamps (DRL). Turn the headlamp
control to
Oagain to turn the
automatic headlamps or DRL
back on.
For vehicles first sold in Canada, off
will only work when the vehicle is in
P (Park).

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
182 Driving and Operating
Driving and
Operating
Driving Information
Driving for Better FuelEconomy . . . . . . . . . . . . . . . . . . . . 183
Distracted Driving . . . . . . . . . . . . 184
Defensive Driving . . . . . . . . . . . . . 184
Drunk Driving . . . . . . . . . . . . . . . . . 185
Control of a Vehicle . . . . . . . . . . . 185
Braking . . . . . . . . . . . . . . . . . . . . . . . 185
Steering . . . . . . . . . . . . . . . . . . . . . . 185
Off-Road Recovery . . . . . . . . . . . 187
Loss of Control . . . . . . . . . . . . . . . 187
Off-Road Driving . . . . . . . . . . . . . 188
Driving on Wet Roads . . . . . . . . 193
Hill and Mountain Roads . . . . . 194
Winter Driving . . . . . . . . . . . . . . . . 194
If the Vehicle Is Stuck . . . . . . . . 196
Vehicle Load Limits . . . . . . . . . . . 197
Truck-Camper Loading Information . . . . . . . . . . . . . . . . . . 202
Starting and Operating
New Vehicle Break-In . . . . . . . . . 204
Ignition Positions (KeylessAccess) . . . . . . . . . . . . . . . . . . . . . 205 Ignition Positions (Key
Access) . . . . . . . . . . . . . . . . . . . . . 207
Starting the Engine . . . . . . . . . . . 209
Stop/Start System . . . . . . . . . . . . 210
Engine Heater . . . . . . . . . . . . . . . . 211
Retained Accessory Power (RAP) . . . . . . . . . . . . . . . . 213
Shifting Into Park . . . . . . . . . . . . . 213
Shifting out of Park . . . . . . . . . . . 215
Parking over Things That Burn . . . . . . . . . . . . . . . . . . . 215
Active Fuel Management . . . . . 215
Extended Parking . . . . . . . . . . . . 216
Engine Exhaust
Engine Exhaust . . . . . . . . . . . . . . 216
Running the Vehicle While Parked . . . . . . . . . . . . . . . . . . . . . . 217
Automatic Transmission
Automatic Transmission . . . . . . 217
Manual Mode . . . . . . . . . . . . . . . . . 220
Tow/Haul Mode . . . . . . . . . . . . . . . 223
Drive Systems
Four-Wheel Drive . . . . . . . . . . . . . 223
Brakes
Electric Brake Boost . . . . . . . . . . 228
Antilock BrakeSystem (ABS) . . . . . . . . . . . . . . . 228
Electric Parking Brake . . . . . . . . 229 Brake Assist . . . . . . . . . . . . . . . . . . 230
Hill Start Assist (HSA) . . . . . . . . 231
Ride Control Systems
Traction Control/Electronic
Stability Control . . . . . . . . . . . . . 231
Hill Descent Control (HDC) . . . 233
Driver Mode Control . . . . . . . . . . 234
Limited-Slip Differential . . . . . . . 239
Locking Rear Axle . . . . . . . . . . . . 239
Cruise Control
Cruise Control . . . . . . . . . . . . . . . . 239
Adaptive Cruise Control (1500 Series) . . . . . . . . . . . . . . . . . . . . . . 242
Driver Assistance Systems
Driver Assistance Systems . . . 252
Assistance Systems forParking or Backing . . . . . . . . . . 253
Assistance Systems for Driving . . . . . . . . . . . . . . . . . . . . . . 264
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . . . . . . 264
Automatic Emergency Braking (AEB) . . . . . . . . . . . . . . . 266
Front Pedestrian Braking (FPB) System (1500
Series) . . . . . . . . . . . . . . . . . . . . . . 268
Side Blind Zone Alert (SBZA) . . . . . . . . . . . . . . . . 270

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
Driving and Operating 185
.Allow enough following distance
between you and the driver in
front of you.
. Focus on the task of driving.
Drunk Driving
Death and injury associated with
drinking and driving is a global
tragedy.
{Warning
Drinking and then driving is very
dangerous. Your reflexes,
perceptions, attentiveness, and
judgment can be affected by even
a small amount of alcohol. You
can have a serious —or even
fatal —collision if you drive after
drinking.
Do not drink and drive or ride with
a driver who has been drinking.
Ride home in a cab; or if you are
with a group, designate a driver
who will not drink.
Control of a Vehicle
Braking, steering, and accelerating
are important factors in helping to
control a vehicle while driving.
Braking
Braking action involves perception
time and reaction time. Deciding to
push the brake pedal is perception
time. Actually doing it is
reaction time.
Average driver reaction time is
about three-quarters of a second. In
that time, a vehicle moving at
100 km/h (60 mph) travels 20 m
(66 ft), which could be a lot of
distance in an emergency.
Helpful braking tips to keep in mind
include:
. Keep enough distance between
you and the vehicle in front
of you.
. Avoid needless heavy braking.
. Keep pace with traffic. If the engine ever stops or a brake
fault occurs, the brakes may lose
power assist. More effort will be
required to stop the vehicle. It may
take longer to stop.
Steering
Caution
To avoid damage to the steering
system, do not drive over curbs,
parking barriers, or similar objects
at speeds greater than 3 km/h
(1 mph). Use care when driving
over other objects such as lane
dividers and speed bumps.
Damage caused by misuse of the
vehicle is not covered by the
vehicle warranty.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
186 Driving and Operating
Electric Power Steering (1500
Series)
This vehicle has electric power
steering. It does not have power
steering fluid. Regular maintenance
is not required.
If power steering assist is lost due
to a system malfunction, the vehicle
can be steered, but may require
increased effort.
See your dealer if there is a
problem.
If the steering assist is used for an
extended period of time while the
vehicle is not moving, power assist
may be reduced.If the steering wheel is turned until it
reaches the end of its travel, and is
held in that position for an extended
period of time, power steering assist
may be reduced.
Normal use of the power steering
assist should return when the
system cools down.
See your dealer if there is a
problem.
Power Steering (2500/3500
Series)
(2500/3500 Series - All Regular
Cab, Double Cab/Crew Cab
without Digital Steer Assist)
The power steering system may
require maintenance. See
Power
Steering Fluid 0350.
If power steering assist is lost
because the engine stops or the
system malfunctions, the vehicle
can be steered but may require
increased effort. See your dealer. (2500/3500 Series - Double Cab/
Crew Cab with Digital Steer
Assist)
The vehicle has a Digital Steer
Assist power steering system that
varies the amount of effort required
to steer the vehicle. Less steering
effort is required at slower speeds.
At faster speeds, the required
steering effort increases. The
system helps the steering wheel
return to center at low speeds.
Pressing the Tow/Haul button
adjusts steering effort for driving
conditions described in
Tow/Haul
Mode 0223.
The power steering system may
require maintenance. See Power
Steering Fluid 0350.
If power steering assist is lost
because the engine stops or the
system malfunctions, the vehicle
can be steered but may require
increased effort. See your dealer.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
Driving and Operating 187
Caution
Do not hold the steering wheel at
full rotation for more than
15 seconds and/or at an elevated
RPM. Damage may occur to the
power steering system and there
may be loss of power steering
assist.
Curve Tips
.Take curves at a reasonable
speed.
. Reduce speed before entering a
curve.
. Maintain a reasonable steady
speed through the curve.
. Wait until the vehicle is out of
the curve before accelerating
gently into the straightaway.
Steering in Emergencies
.There are some situations when
steering around a problem may
be more effective than braking.
. Holding both sides of the
steering wheel allows you to turn
180 degrees without removing
a hand.
. Antilock Brake System (ABS)
allows steering while braking.
Off-Road Recovery
The vehicle's right wheels can drop
off the edge of a road onto the
shoulder while driving. Follow
these tips:
1. Ease off the accelerator and then, if there is nothing in the
way, steer the vehicle so that it
straddles the edge of the
pavement.
2. Turn the steering wheel about one-eighth of a turn, until the
right front tire contacts the
pavement edge.
3. Turn the steering wheel to go straight down the roadway.
Loss of Control
Skidding
There are three types of skids that
correspond to the vehicle's three
control systems:
.Braking Skid —wheels are not
rolling.
. Steering or Cornering Skid —
too much speed or steering in a
curve causes tires to slip and
lose cornering force.