automatic transmission CHEVROLET SILVERADO 2020 User Guide

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
Driving and Operating 221
This number is the highest gear that
the transmission will command while
operating in L (Manual Mode). All
gears below that number are
available. As driving conditions
change, the transmission can
automatically shift to lower gears.
For example, when L5 is selected,
1 (First) through 5 (Fifth) gears are
automatically shifted by the
transmission, but 6 (Sixth) cannot be
used until the plus/minus button on
the shift lever is used to change to
the range.
When the shift lever is moved from
D (Drive) to L (Manual Mode), a
downshift may occur. The gear that
the transmission is operating in
when the shift lever is moved from
D (Drive) to L (Manual Mode)
determines if a downshift occurs.
See the following charts.6-Speed Automatic Transmission
Gear before shifting from
D (Drive) to L (Manual Mode) 6th 5th 4th 3rd 2nd 1st
Range after shifting from
D (Drive) to L (Manual Mode) L4 L4 L3 L2 L2 L1
8-Speed Automatic Transmission Gear before
shifting from
D (Drive) to
L (Manual Mode) 8th 7th 6th 5th 4th 3rd 2nd 1st
Range after
shifting from
D (Drive) to
L (Manual Mode) –
Tow/Haul not
engaged L6 L6 L5 L4 L3 L3 L2 L1
Range after
shifting from
D (Drive) to
L (Manual Mode) –
Tow/Haul engaged L6 L5 L4 L3 L3 L3 L2 L1

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
222 Driving and Operating
10-Speed Automatic TransmissionGear before shifting from D (Drive) to
L (Manual Mode) 10th 9th 8th 7th 6th 5th 4th 3rd 2nd 1st
Range after shifting from D (Drive) to
L (Manual Mode) - Tow/Haul not engaged L7 L7 L7 L6 L5 L4 L3 L3 L2 L1
Range after shifting from D (Drive) to
L (Manual Mode) - Tow/Haul engaged L7 L7 L6 L5 L4 L3 L3 L3 L2 L1
Grade Braking is not available when
Range Selection Mode is active.
See Tow/Haul Mode 0223.
While using Range Selection Mode,
cruise control and the Tow/Haul
Mode can be used.
If the vehicle has an exhaust brake,
it can also be used, but will not
automatically downshift the
transmission. See “Exhaust Brake”
in the Duramax diesel supplement.
Caution
Spinning the tires or holding the
vehicle in one place on a hill
using only the accelerator pedal
may damage the transmission.
The repair will not be covered by
the vehicle warranty. If the vehicle
is stuck, do not spin the tires.
When stopping on a hill, use the
brakes to hold the vehicle in
place.
Low Traction Mode
If equipped, Low Traction Mode
assists in vehicle acceleration when
road conditions are slippery, such
as with ice or snow. While the
vehicle is at a stop, select L2 using
Range Selection Mode. This will
limit torque to the wheels and help
prevent the tires from spinning.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
Driving and Operating 225
automatically based on driving
conditions. This setting provides
slightly lower fuel economy than 2
m.
4
m(Four-Wheel Drive High) : Use
this setting when extra traction is
needed, such as when driving on
snowy or icy roads, when
off-roading, or when plowing snow.
4
n(Four-Wheel Drive Low) : This
setting engages the front axle and
delivers extra torque. Choose 4
n
when driving off-road in deep sand,
deep mud, or deep snow, and while
climbing or descending steep hills.
While driving in 4
n, keep vehicle
speed below 72 km/h (45 mph).
Shifting into 4
nwill turn Traction
Control and StabiliTrak/ESC off.
See Traction Control/Electronic
Stability Control 0231.
Shifts between 2
m, 4m, and AUTO
Any of these shifts can be made at
normal driving speed. The actual 4x4 shift request is only
made after the button is released.
The 4x4 graphic will remain flashing
until the shift request has
completed. A DIC message displays
to indicate that the 4x4 transfer case
has been requested to shift to the
new desired state.
Once the 4x4 shift has completed,
the DIC message disappears, the
4x4 graphic stops flashing, and the
current setting is indicated.
When a shift to 2
mis completed
successfully while in P (Park), the
parking brake will engage. To
resume driving, shift the
transmission to the desired gear
and manually release the parking
brake or press the accelerator pedal
to begin driving. See Electric
Parking Brake 0229.
If equipped, use 4
n, AUTO, or 4mto
provide additional traction when
parking on a steep grade with poor
traction such as ice, snow, mud,
or gravel. Shifting Into 4
n
1. The ignition must be on and
the vehicle must be stopped or
moving less than 5 km/h
(3 mph) with the transmission
in N (Neutral). It is best for the
vehicle to be moving
1.6 to 3.2 km/h (1 to 2 mph).
2. Press 4
n. The actual 4x4 shift
request is only made after the
button is released. The 4x4
graphic will remain flashing
until the shift request has
completed. A DIC message
displays to indicate that the 4x4
transfer case has been
requested to shift to the new
desired state.
Once the 4x4 shift has
completed, the DIC message
disappears, the 4x4 graphic
stops flashing and the current
setting is indicated.
If vehicle speed is higher when shift
request occurs, a DIC message
displays. Reduce vehicle speed.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
Driving and Operating 235
Vehicles with the MODE graphic on
the knob will have a menu selection
screen in the instrument cluster to
select the desired mode. When the
Drive Mode knob is turned to the
right, the mode list will display and
activate the next available mode.If equipped, select Terrain Mode by
pressing the
gbelow the 4m
transfer case button.
Modes:
Normal Mode :Use for normal city
and highway driving to provide a
smooth, soft ride. This mode
provides a balanced setting
between comfort and handling. This
is the standard mode and when
selected, there is no indicator in the
instrument cluster.
8Sport Mode : Use where road
conditions or personal preference
demand a more controlled
response. When you enter this mode you will
immediately feel a down shift. In this
mode, the vehicle also monitors
driving behaviors and automatically
enables Performance Shift Features
when spirited driving is detected.
These features maintain lower
transmission gears to increase
available engine braking and
improve acceleration response. The
vehicle will exit these features and
return to normal operation after a
short period when no spirited driving
is detected. The steering will
change to provide more precise
control. If the vehicle has Magnetic
Ride Control, the suspension will
change to provide better cornering
performance.
When selected, the Sport Mode light
displays in the instrument cluster.
6Snow/Ice Mode :
Snow/Ice
Mode is used for slippery surfaces
to help control wheel speed. Snow
Mode will adjust acceleration to
optimize traction on a slippery
surface. The accelerator pedal will
reduce engine torque at small pedal

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
Driving and Operating 237
.Using the vehicle for public
off-road recreational driving. See
Off-Road Driving 0188 and
Hill and Mountain Roads 0194.
When in Terrain Mode, the vehicle
will shift automatically but may hold
a lower gear longer to maximize
engine torque. The steering will
change to provide more precise
control. A unique pedal map,
transmission shift pattern, and rpm
control are utilized to give better
control at lower speeds and over
rough terrain. When the vehicle
comes to a stop, Vehicle Hold is
engaged. TCS will be optimized for
maximum torque transfer across
axles, and Active Braking During Lift
Throttle will be engaged. Active Braking During Lift Throttle:
.
Automatically applies light
braking, similar to heavy engine
braking of four-wheel-drive low.
. Applies light braking in D (Drive)
until the vehicle is at idle
speeds. In Manual L1 and
Manual L2, moderate braking
may stop the vehicle.
. Reduces trailer braking.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
Driving and Operating 241
.To increase vehicle speed in
small increments, press +RES
up briefly. For each press, the
vehicle goes about 1 km/h
(1 mph) faster.
The speedometer reading can be
displayed in either English or metric
units. See Instrument Cluster 0124.
The increment value used depends
on the units displayed.
Reducing Speed While Using
Cruise Control
Do one of the following:
. Press and hold SET– down until
the desired lower speed is
reached, then release it.
. To slow down in small
increments, press SET– down
briefly. For each press, the
vehicle goes about 1 km/h
(1 mph) slower.
The speedometer reading can be
displayed in either English or metric
units. See Instrument Cluster 0124.
The increment value used depends
on the units displayed. Passing Another Vehicle While
Using Cruise Control
Use the accelerator pedal to
increase the vehicle speed. When
you take your foot off the pedal, the
vehicle will slow down to the
previously set cruise speed. While
pressing the accelerator pedal or
shortly following the release to
override cruise control, briefly
pressing SET–
will result in cruise
control set to the current vehicle
speed.
Using Cruise Control on Hills
How well the cruise control works
on hills depends on the vehicle
speed, the load, and the steepness
of the hills. When going up steep
hills, pressing the accelerator pedal
may be necessary to maintain
vehicle speed.
While going downhill, cruise braking
helps maintain driver selected
speed.
Cruise Grade Braking is enabled
when the vehicle is started and
cruise control is active. It is not
enabled in Range Selection Mode. It assists in maintaining driver
selected speed when driving on
downhill grades by using the engine
and transmission to slow the
vehicle.
For other forms of descent control,
see
Hill Descent Control (HDC)
0 233, Automatic Transmission
0 217, and Tow/Haul Mode 0223.
Ending Cruise Control
There are four ways to end cruise
control:
. Step lightly on the brake pedal.
. Press
*.
. Shift the transmission to
N (Neutral).
. To turn off cruise control,
press
5.
Erasing Speed Memory
The cruise control set speed is
erased from memory if
5is pressed
or the ignition is turned off.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
284 Driving and Operating
.Vehicles can tow in D (Drive).
Tow/Haul Mode is recommended
for heavier trailers. See Tow/
Haul Mode 0223. If the
transmission downshifts too
often, a lower gear may be
selected using Manual Mode.
See Manual Mode 0220.
If equipped, the following driver
assistance features should be
turned off when towing a trailer:
. Adaptive Cruise Control (ACC)
. Super Cruise Control
. Lane Keep Assist (LKA)
. Park Assist
. Automatic Parking Assist (APA)
. Reverse Automatic
Braking (RAB)
If equipped, the following driver
assistance features should be
turned to alert or off when towing a
trailer:
. Automatic Emergency
Braking (AEB)
. Intelligent Brake Assist (IBA)
. Front Pedestrian Braking (FPB) If equipped with Lane Change Alert
(LCA), the LCA detection zones that
extend back from the side of the
vehicle do not move further back
when a trailer is towed. Use caution
while changing lanes when towing a
trailer.
If equipped with Rear Cross Traffic
Alert (RCTA), use caution while
backing up when towing a trailer, as
the RCTA detection zones that
extend out from the back of the
vehicle do not move further back
when a trailer is towed.
{Warning
To prevent serious injury or death
from carbon monoxide (CO),
when towing a trailer:
. Do not drive with the
liftgate, trunk/hatch,
or rear-most window open.
. Fully open the air outlets on
or under the instrument
panel.
(Continued)
Warning (Continued)
.Adjust the climate control
system to a setting that
brings in only outside air.
See “Climate Control
Systems” in the Index.
For more information about
carbon monoxide, see Engine
Exhaust 0216.
Towing a trailer requires experience.
The combination of the vehicle and
trailer is longer and not as
responsive as the vehicle itself. Get
used to the handling and braking of
the combination by driving on a
level road surface before driving on
public roads.
The trailer structure, the tires, and
the brakes must all be rated to carry
the intended cargo. Inadequate
trailer equipment can cause the
combination to operate in an
unexpected or unsafe manner.
Before driving, inspect all trailer
hitch parts and attachments, safety
chains, electrical connectors, lamps,

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
300 Driving and Operating
Trailer Lamps
Always check that all trailer lamps
are working at the beginning of each
trip, and periodically on longer trips.
If equipped, the Trailering App will
monitor the RH turn/brake lamp
circuit, LH turn/brake lamp circuit,
running lamp circuit, and reverse
lamp circuits on the trailer. DIC
messages and Trailering App alerts
may be displayed if lighting circuit
issues are detected on the trailer.
Pressing START LIGHT TEST in the
Trailering App automatically
activates the trailer lamps. The
Trailering App is not a substitute for
manually inspecting your trailer
lamps. SeeTrailering App 0306.
Turn Signals When Towing a
Trailer
When properly connected, the trailer
turn signals will illuminate to indicate
the vehicle is turning, changing
lanes, or stopping. When towing a
trailer, the arrows on the instrument
cluster will illuminate even if the
trailer is not properly connected or
the bulbs are burned out.
Tow/Haul Mode
For instructions on how to enter
Tow/Haul Mode, see Driver Mode
Control 0234.
Tow/Haul assists when pulling a
heavy trailer or a large or heavy
load. See Tow/Haul Mode 0223.
Tow/Haul Mode is designed to be
most effective when the vehicle and
trailer combined weight is at least
75% of the vehicle's Gross
Combined Weight Rating (GCWR).
See “Trailer Weight ”under Trailer
Towing 0288.
Tow/Haul Mode is most useful when
towing a heavy trailer or carrying a
large or heavy load:
. Through rolling terrain.
. In stop-and-go traffic.
. In busy parking lots.
Operating the vehicle in Tow/Haul
Mode when lightly loaded or not
towing will not cause damage;
however, it is not recommended and
may result in unpleasant engine and transmission driving characteristics,
heavy or light steering efforts, and
reduced fuel economy.
Integrated Trailer Brake
Control System
The vehicle may have an Integrated
Trailer Brake Control (ITBC) system
for use with electric trailer brakes or
most electric over hydraulic trailer
brake systems. These instructions
apply to both types of electric trailer
brakes.
This symbol is on the Trailer Brake
Control Panel on vehicles with an
ITBC system. The power output to
the trailer brakes is proportional to
the amount of vehicle braking. This
available power output to the trailer
brakes can be adjusted to a wide
range of trailering situations.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
Driving and Operating 311
Connections OK
If all of the trailer connections are
detected (Running Lights, Left Turn
Signal Light, Right Turn Signal
Light, Reverse Lights, and Electric
Brakes, if equipped), the view will
display OK.
Connection Problem
If any of the trailer connections are
not detected, a message about the
connection issue will appear on the
Driver Information Center (DIC). The
infotainment display will also show
the connection issue in the
Connection Status view.
Diagnose View
Touch Diagnose to see more
information about the connection
problem.
This view will display the names of
the trailer connector pins, a graphic
of the trailer connector, and a
graphic of the back of the trailer.Any connector pin that failed will be
amber color, and the location of the
corresponding connection will be
highlighted on the graphic of the
back of the trailer.
The Running Lights connection may
not detect partial outages. Activate
the light test to check all trailer
lamps. See
“Light Test”following.
If the trailer is not equipped with
reverse lights or electric brakes and
you are receiving failure messages
in the DIC or on this view, turn off
the Reverse Lights Alert or the
Electric Brakes Alert setting in the
trailer ’s profile page.
Light Test
Touch Start Light Test to cycle the
trailer lights on and off to determine
if they are working. The test follows
this sequence: 1. The running lights turn on first and remain on throughout the
sequence.
2. The brake lights turn on for about two seconds. 3. The left turn signal light flashes
three times.
4. The right turn signal light flashes three times.
5. The reverse lights turn on for about two seconds.
6. Steps 2–5 repeat for approximately one minute and
45 seconds, or until the test
deactivates.
Touch Stop to stop the test. The test
will automatically end after
one minute and 45 seconds.
The sequence also deactivates
when any of the following occur:
. The ignition is turned off.
. The transmission is shifted out
of P (Park).
. The brake pedal is pressed.
. The turn signal is activated.
. The hazard warning lights are
activated.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
Vehicle Care 323
Vehicle Care
General Information
General Information . . . . . . . . . . 324
California Proposition65 Warning . . . . . . . . . . . . . . . . . 325
California Perchlorate Materials Requirements . . . . . 325
Accessories and Modifications . . . . . . . . . . . . . . . . 325
Vehicle Checks
Doing Your OwnService Work . . . . . . . . . . . . . . . 326
Hood . . . . . . . . . . . . . . . . . . . . . . . . . 326
Engine Compartment Overview . . . . . . . . . . . . . . . . . . . . 328
Engine Oil . . . . . . . . . . . . . . . . . . . . 335
Engine Oil Life System . . . . . . . 337
Automatic Transmission Fluid . . . . . . . . . . . . . . . . . . . . . . . . 339
Engine Air Filter Life System . . . . . . . . . . . . . . . . . . . . . . 339
Engine Air Cleaner/Filter . . . . . . 340
Cooling System . . . . . . . . . . . . . . 342
Engine Overheating . . . . . . . . . . 347
Overheated Engine Protection Operating Mode . . . . . . . . . . . . . 348
Engine Fan . . . . . . . . . . . . . . . . . . . 349 Power Steering Fluid . . . . . . . . . 350
Washer Fluid . . . . . . . . . . . . . . . . . 350
Brakes . . . . . . . . . . . . . . . . . . . . . . . 351
Brake Pad Life System . . . . . . . 352
Brake Fluid . . . . . . . . . . . . . . . . . . . 353
Battery - North America . . . . . . 354
Four-Wheel Drive . . . . . . . . . . . . . 356
Front Axle . . . . . . . . . . . . . . . . . . . . 357
Rear Axle . . . . . . . . . . . . . . . . . . . . 357
Noise Control System . . . . . . . . 357
Starter Switch Check . . . . . . . . . 358
Automatic Transmission Shift
Lock Control Function
Check . . . . . . . . . . . . . . . . . . . . . . . 359
Ignition Transmission Lock Check . . . . . . . . . . . . . . . . . . . . . . . 359
Park Brake and P (Park) Mechanism Check . . . . . . . . . . 359
Wiper Blade Replacement . . . . 360
Glass Replacement . . . . . . . . . . 361
Windshield Replacement . . . . . 361
Gas Strut(s) . . . . . . . . . . . . . . . . . . 361
Headlamp Aiming
Front Headlamp Aiming . . . . . . 362
Bulb Replacement
Bulb Replacement . . . . . . . . . . . . 362
Halogen Bulbs . . . . . . . . . . . . . . . . 362
LED Lighting . . . . . . . . . . . . . . . . . 363 Headlamps, Front Turn Signal,
Sidemarker, and Parking
Lamps . . . . . . . . . . . . . . . . . . . . . . 363
Taillamps, Turn Signal, Stoplamps, and Back-Up
Lamps . . . . . . . . . . . . . . . . . . . . . . 364
Center High-Mounted Stoplamp (CHMSL) and
Cargo Lamp . . . . . . . . . . . . . . . . . 365
License Plate Lamp . . . . . . . . . . 366
Electrical System
Electrical System Overload . . . 366
Fuses and Circuit Breakers . . . 366
Engine Compartment Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 367
Instrument Panel Fuse
Block (Left) . . . . . . . . . . . . . . . . . 370
Instrument Panel Fuse Block (Right) . . . . . . . . . . . . . . . . . . . . . . 372
Wheels and Tires
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . 375
All-Season Tires . . . . . . . . . . . . . . 375
Winter Tires . . . . . . . . . . . . . . . . . . 376
Low-Profile Tires . . . . . . . . . . . . . 376
All-Terrain Tires . . . . . . . . . . . . . . . 377
Tire Sidewall Labeling . . . . . . . . 377
Tire Designations . . . . . . . . . . . . . 379
Tire Terminology andDefinitions . . . . . . . . . . . . . . . . . . 381