service CHEVROLET SILVERADO 2020 Workshop Manual

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
274 Driving and Operating
.Banked roads.
If the LDW system is not functioning
properly when lane markings are
clearly visible, cleaning the
windshield may help.
LDW alerts may occur due to tar
marks, shadows, cracks in the road,
temporary or construction lane
markings, or other road
imperfections. This is normal system
operation; the vehicle does not need
service. Turn LDW off if these
conditions continue.
Lane Keep Assist (LKA)
(1500 Series)
If equipped, LKA may help avoid
crashes due to unintentional lane
departures. This system uses a
camera to detect lane markings
between 60 km/h (37 mph) and
180 km/h (112 mph). It may assist
by gently turning the steering wheel
if the vehicle approaches a detected
lane marking. It may also provide a
Lane Departure Warning (LDW)
alert if the vehicle crosses a
detected lane marking. LKA can be overridden by turning the steering
wheel. This system is not intended
to keep the vehicle centered in the
lane. LKA will not assist and alert if
the turn signal is active in the
direction of lane departure, or if it
detects that you are accelerating,
braking or actively steering.
{Warning
The LKA system does not
continuously steer the vehicle.
It may not keep the vehicle in the
lane or give a Lane Departure
Warning (LDW) alert, even if a
lane marking is detected.
The LKA and LDW systems
may not:
. Provide an alert or enough
steering assist to avoid a
lane departure or crash.
. Detect lane markings under
poor weather or visibility
conditions. This can occur if
the windshield or
headlamps are blocked by
(Continued)
Warning (Continued)
dirt, snow, or ice; if they are
not in proper condition; or if
the sun shines directly into
the camera.
. Detect road edges.
. Detect lanes on winding or
hilly roads.
If LKA only detects lane markings
on one side of the road, it will
only assist or provide an LDW
alert when approaching the lane
on the side where it has detected
a lane marking. Even with LKA
and LDW, you must steer the
vehicle. Always keep your
attention on the road and
maintain proper vehicle position
within the lane, or vehicle
damage, injury, or death could
occur. Always keep the
windshield, headlamps, and
camera sensors clean and in
good repair. Do not use LKA in (Continued)

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
276 Driving and Operating
A camera blocked message may
display if the camera is blocked.
Some driver assistance systems
may have reduced performance or
not work at all. An LKA or LDW
unavailable message may display if
the systems are temporarily
unavailable. This message could be
due to a blocked camera. The LKA
system does not need service.
Clean the outside of the windshield
behind the rearview mirror.
LKA assistance and/or LDW alerts
may occur due to tar marks,
shadows, cracks in the road,
temporary or construction lane
markings, or other road
imperfections. This is normal system
operation; the vehicle does not need
service. Turn LKA off if these
conditions continue.Fuel
Top Tier Fuel
GM recommends the use of TOP
TIER Detergent Gasoline to keep
the engine clean, reduce engine
deposits, and maintain optimal
vehicle performance. Look for the
TOP TIER Logo or see
www.toptiergas.com for a list of TOP
TIER Detergent Gasoline marketers
and applicable countries.
Recommended Fuel
(Except 6.2L V8 Engine)
For diesel engine vehicles, see
“Fuel for Diesel Engines”in the
Duramax diesel supplement.
If the vehicle has a yellow fuel cap
or a yellow sticker on the fuel door,
E85 or FlexFuel can be used. If the
vehicle does not have a yellow fuel
cap or yellow sticker, do not use
gasoline with ethanol levels greater
than 15% by volume. See E85 or
FlexFuel 0278.
Use regular unleaded gasoline
meeting ASTM specification D4814
with a posted octane rating of 87 —
(R+M)/2 —or higher. Do not use
gasoline with a posted octane rating
of less than 87, as this may cause
engine knock and will lower fuel
economy.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
Driving and Operating 277
Recommended Fuel (6.2L
V8 Engine)
Premium unleaded gasoline
meeting ASTM specification D4814
with a posted octane rating of 93—
(R+M)/2 —is highly recommended
for best performance and fuel
economy. Unleaded gasoline with
an octane rated as low as 87 can be
used. Using unleaded gasoline
rated below 93 octane, however, will
lead to reduced acceleration and
fuel economy. If knocking occurs,
use a gasoline rated at 93 octane
as soon as possible, otherwise, the
engine could be damaged. If heavy
knocking is heard when using
gasoline with a 93 octane rating, the
engine needs service. Do not use any fuel labeled E85 or
FlexFuel. Do not use gasoline with
ethanol levels greater than 15% by
volume.
Prohibited Fuels
Caution
Do not use fuels with any of the
following conditions; doing so
may damage the vehicle and void
its warranty:
. For vehicles that are not
FlexFuel, fuel labeled
greater than 15% ethanol by
volume, such as mid-level
ethanol blends (16–50%
ethanol), E85, or FlexFuel.
. Fuel with any amount of
methanol, methylal,
ferrocene, and aniline.
These fuels can corrode
metal fuel system parts or
damage plastic and rubber
parts.
(Continued)
Caution (Continued)
.Fuel containing metals such
as methylcyclopentadienyl
manganese tricarbonyl
(MMT), which can damage
the emissions control
system and spark plugs.
. Fuel with a posted octane
rating of less than the
recommended fuel. Using
this fuel will lower fuel
economy and performance,
and may decrease the life of
the emissions catalyst.
Fuels in Foreign
Countries
The U.S., Canada, and Mexico post
fuel octane ratings in anti-knock
index (AKI). For fuel not to use in a
foreign country, see Prohibited
Fuels 0277.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
288 Driving and Operating
the drive mode that is
appropriate for the road
conditions.
Caution
If the vehicle tires begin to spin
and the vehicle begins to slide
toward the water, remove your
foot from the accelerator pedal
and apply the brake pedal. Seek
help to have the vehicle towed up
the ramp.
Maintenance when Trailer
Towing
The vehicle needs service more
often when used to tow trailers. See
Maintenance Schedule0437. It is
especially important to check the
engine oil, axle lubricant, belts,
cooling system, and brake system
before and during each trip.
Check periodically to see that all
nuts and bolts on the trailer hitch
are tight.
Engine Cooling When Trailer
Towing
The cooling system may temporarily
overheat during severe operating
conditions. See Engine Overheating
0 347.
Trailer Towing
If equipped with a diesel engine,
see the Duramax diesel
supplement.
Caution
Towing a trailer improperly can
damage the vehicle and result in
costly repairs not covered by the
vehicle warranty. To tow a trailer
correctly, follow the directions in
this section and see your dealer
for important information about
towing a trailer with the vehicle.
Trailering is different than just
driving the vehicle by itself.
Trailering means changes in
handling, acceleration, braking,
durability, and fuel economy. Successful, safe trailering takes
correct equipment, and it has to be
used properly.
The following information has many
time-tested, important trailering tips
and safety rules. Many of these are
important for your safety and that of
your passengers. Read this section
carefully before pulling a trailer.
Trailer Weight
{Warning
Never exceed the towing capacity
for your vehicle.
Safe trailering requires monitoring
the weight, speed, altitude, road
grades, outside temperature, and
how frequently the vehicle is used to
tow a trailer.
Trailer Weight Ratings
When towing a trailer, the combined
weight of the vehicle, vehicle
contents, trailer, and trailer contents

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
302 Driving and Operating
To display:
.Scroll through the DIC menu
pages
. Press a Trailer Gain (+) or (−)
button
. Activate the Manual Trailer
Brake Apply Lever
TRAILER GAIN: Press a Trailer
Gain button to recall the current
Trailer Gain setting. Each press and
release of the gain buttons will then
change the Trailer Gain setting.
Press the Trailer Gain (+) or (-) to
adjust. Press and hold to
continuously adjust the Trailer Gain.
To turn the output to the trailer off,
adjust the Trailer Gain setting to 0.0.
This setting can be adjusted from
0.0 to 10.0 with a trailer connected
or disconnected.
TRAILER OUTPUT: This displays
anytime a trailer with electric brakes
is connected. Output to the trailer
brakes is based on the amount of
vehicle braking present and relative
to the Trailer Gain setting. Output is
displayed from 0 to 100% for each
gain setting. The Trailer Output will indicate
“- - -
- - -” on the Trailer Brake Display
Page whenever the following occur:
. No trailer is connected.
. A trailer without electric brakes
is connected. No DIC message
displays.
. A trailer with electric brakes has
become disconnected.
A CHECK TRAILER WIRING
message displays on the DIC.
. There is a fault present in the
wiring to the trailer brakes.
A CHECK TRAILER WIRING
message displays on the DIC.
. The ITBC system is not working
due to a fault. A SERVICE
TRAILER BRAKE SYSTEM
message displays in the DIC.
Manual Trailer Brake Apply
Lever
Slide this lever right to apply the
trailer ’s electric brakes independent
of the vehicle’s brakes. Use this
lever to adjust the Trailer Gain to
achieve proper power output to the
trailer brakes. Under certain circumstances, this lever can also
be used to apply additional trailer
braking. The trailer and vehicle
brake lamps will come on when
either the vehicle brakes or trailer
brakes are applied and properly
connected.
Trailer Gain Adjustment
Procedure
Trailer Gain should be set for a
specific trailering condition and it
must be readjusted anytime vehicle
loading, trailer loading, or road
surface conditions change.
{Warning
Trailer brakes that are
over-gained or under-gained may
not stop the vehicle and the trailer
as intended and can result in a
crash. Always follow the
instructions to set the Trailer Gain
for the proper trailer stopping
performance.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
304 Driving and Operating
4. If the CHECK TRAILERWIRING message reappears,
the electrical fault is on the
vehicle side.
If the CHECK TRAILER WIRING
message only reappears when
connecting the trailer wiring harness
to the vehicle, the electrical fault is
on the trailer side.
SERVICE TRAILER BRAKE
SYSTEM: This message will display
when there is a problem with the
ITBC system. If this message
continues over multiple ignition
cycles, have the vehicle serviced.
If either the CHECK TRAILER
WIRING or SERVICE TRAILER
BRAKE SYSTEM message displays
while driving, the ITBC system may
not be fully functional or may not
function at all. When traffic
conditions allow, carefully pull the
vehicle over to the side of the road
and turn the ignition off. Check the
wiring connection to the trailer and
turn the ignition back on. If either of
these messages continues, either
the vehicle or trailer needs service. A GM dealer may be able to
diagnose and repair problems with
the trailer. However, any diagnosis
and repair of the trailer is not
covered under the vehicle warranty.
Contact your trailer dealer for
assistance with trailer repairs and
trailer warranty information.
Trailer Sway
Control (TSC)
Vehicles with StabiliTrak/Electronic
Stability Control (ESC) have a
Trailer Sway Control (TSC) feature.
Trailer sway is unintended
side-to-side motion of a trailer while
towing. If the vehicle is towing a
trailer and the TSC detects that
sway is increasing, the vehicle
brakes are selectively applied at
each wheel, to help reduce
excessive trailer sway. If equipped
with the Integrated Trailer Brake
Control (ITBC) system, and the
trailer has an electric brake system,
StabiliTrak/ESC may also apply the
trailer brakes.
If TSC is enabled, the Traction
Control System (TCS)/StabiliTrak/
ESC warning light will flash on the
instrument cluster. Reduce vehicle
speed by gradually removing your
foot from the accelerator. If trailer
sway continues, StabiliTrak/ESC
can reduce engine torque to help
slow the vehicle. TSC will not
function if StabiliTrak/ESC is turned
off. See
Traction Control/Electronic
Stability Control 0231.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
308 Driving and Operating
reminder, Brake Gain Setting and
Trailer Tire Pressure sensor
learning, if equipped, do not import.
Trailer Feature Setup
Tow/Haul Mode Reminder
To turn the Tow/Haul Mode
Reminder setting on, touch Yes. To
turn it off, touch No.
Trailer Tire Pressure Setup
If the Trailer Tire Pressure
Monitoring System (TTPMS) is
detected, touch the Tire Pressure
Monitoring icon to set up tire
pressure monitoring.Touch Yes to
set up the sensors or touch No to
return to the previous screen.
A trailer must be electrically
connected to the vehicle before
starting the sensor-to-vehicle learn
process.
After selecting Start from the Learn
Sensors screen, use the Tool
Method or the Manual Method
(described below) to learn each tire
sensor, during which the current tire
number will be highlighted.Each sensor has a minimum of
two minutes to learn, shown by a
timer. After a sensor is learned, a
checkmark appears next to the tire,
the vehicle horn will sound, the
vehicle’s brake lamps will flash, and
all working trailer lamps will flash.
It then moves to the next sensor.
To cancel the process touch Stop.
The recommended tire pressure
must be entered for the trailer tires.
This allows the vehicle to alert when
the tire pressure is high or low.
TTPMS must learn the location of
the installed tire sensors to show
correct air pressure and
temperature for each tire. To set up,
use one of the following options or
see a tire or trailer dealer for
service. The learning process must
be repeated when the trailer tires
are rotated or replaced. See
“Editing
a Trailer Profile” later in this section
for tire pressure sensor relearn
information.
Tool Method: A TTPMS activation
tool can be purchased separately to
learn the sensor locations. Manual Method: Without the tool,
the air pressure can be increased or
decreased in each tire for
10 seconds. Do not exceed the
maximum inflation pressure found
on the tire sidewalls. Make sure to
re-adjust tire pressure to the
recommended level when the
process is complete.
Sensor Learning Steps
To complete the sensor-to-vehicle
learn process:
1. Touch Start on the Learn Sensors screen. The horn
chirps twice and the Learning
Active screen appears on the
infotainment display.
2. Start with the driver side front trailer tire.
3. Activate the tool near the valve stem or adjust the air pressure
of this tire until the horn chirps
and all working vehicle and
trailer lights flash.
The process stops without
saving the sensor locations if
this step takes more than
two minutes.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
312 Driving and Operating
Trailer
1. Trailer Tire Pressure/Temperature
2. Mileage of Trailer
Mileage
The mileage accumulated while this
Trailer Profile is active will display.
Touch mileage to edit.
Tire Pressure and Temperature
If the TTPMS sensor-to-vehicle
learn process was completed, the
status view will display the current
tire pressure and temperature of the
trailer tires related to the active Trailer Profile. If a tire’
s pressure is
low or high, the color of the
pressure value will be amber. If a
sensor malfunctions, the values are
dashed lines. If the screen displays
“Service Tire Pressure Monitoring
System”, the vehicle needs to be
taken to a dealer for service.
Maintenance
1. List of Maintenance Reminders
2. Add a New Maintenance Reminder
The Maintenance Status view
displays reminders. Touch a
reminder to edit.
Touch + New Maintenance
Reminder to go to the Select New
Reminder view.
The progress bar turns yellow when
the maintenance item reaches 90%
complete.
The progress bar turns red when
the maintenance item reaches
100% complete.
Maintenance Notifications
.Touch Service Complete to reset
the maintenance reminder.
. Touch Remind Me Later to delay
the reminder.
. Touch X next to Upcoming Alerts
(90%) to dismiss the alert. It will
not appear again.
. Touch X next to Maintenance
Due (100%) to delay the alert to
the next ignition cycle.
Always follow all of the maintenance
instructions that came with your
trailer.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
Driving and Operating 317
Trailer Detection Alert
The Trailer Detection Alert setting
will be on by default. Turn it off to
disable the Trailer Detection pop-up
from displaying when a trailer is
connected. The Guest Trailer Profile
will become the active Trailer
Profile, unless another Trailer Profile
is selected manually through the
Trailering App. If this setting is
disabled while a Custom Trailer
Profile is active, that Trailer Profile
will remain the active profile until the
trailer is disconnected.
Maintenance Alerts
Touch Maintenance Alerts to view
the Maintenance Alerts settings
page. These alerts are based on the
Trailer Profile, so the settings for
each Trailer Profile must be turned
on or off. Touch a profile to view
more information or adjust the
setting for that profile.The setting will be on by default for
each profile. All Maintenance Alerts
for that active Trailer Profile will be
received.
Turn a setting off to not receive any
of the Maintenance Alerts when that
Trailer Profile is active.
Theft Alert
A theft alert can be set if a trailer is
connected and the alert is enabled.
When the trailer is disconnected
and the vehicle is off, an alarm will
sound.
Touch Theft Alert in Settings to view
the Theft Alert settings page. These
alerts are based on the Trailer
Profile, so the settings for each
Trailer Profile must be turned on or
off. Touch a profile to view more
information or adjust the setting for
that profile.
This setting will be off by default for
each Trailer Profile, including the
Guest Trailer Profile.A smartphone will receive a
notification that the trailer related to
the selected Trailer Profile is
disconnected from the vehicle, if the
setting is on for the active Trailer
Profile, the vehicle has an OnStar or
connected service plan and the
smartphone number has been
added to the account for this
notification.
If the setting is turned off for a given
Trailer Profile, the smartphone will
not receive this security notification
even if the Trailer Profile is active.
Tow/Haul Mode Reminder
This is a reminder to turn on the
Tow/Haul Mode when towing a
trailer. See
Tow/Haul Mode 0223.
Touch Tow/Haul Mode Reminder in
Settings to view the Tow/Haul Mode
Reminder settings page. These
alerts are based on the Trailer
Profile, so the settings for each
Trailer Profile must be turned on or
off. Touch a profile to view more
information or to adjust the setting
for that profile.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
318 Driving and Operating
This setting will default to OFF for
each Trailer Profile, including the
Guest Trailer Profile.
If Tow/Haul Mode is off and this
setting is on for a Trailer Profile,
each time the ignition is turned on a
reminder will appear to turn on Tow/
Haul Mode when the Trailer Profile
is active.
If Tow/Haul Mode is on and this
setting is on for a Trailer Profile, the
reminder will not appear when the
Trailer Profile is active.Conversions and
Add-Ons
Add-On Electrical
Equipment
{Warning
The Data Link Connector (DLC)
is used for vehicle service and
Emission Inspection/
Maintenance testing. See
Malfunction Indicator Lamp
(Check Engine Light)0135.
A device connected to the DLC —
such as an aftermarket fleet or
driver-behavior tracking device —
may interfere with vehicle
systems. This could affect vehicle
operation and cause a crash.
Such devices may also access
information stored in the vehicle’s
systems.
Caution
Some electrical equipment can
damage the vehicle or cause
components to not work and
would not be covered by the
vehicle warranty. Always check
with your dealer before adding
electrical equipment.
Add-on equipment can drain the
vehicle's 12-volt battery, even if the
vehicle is not operating.
The vehicle has an airbag system.
Before attempting to add anything
electrical to the vehicle, see
Servicing the Airbag-Equipped
Vehicle 080 and
Adding Equipment to the
Airbag-Equipped Vehicle 080.
For information on wiring auxiliary
switches, see www.gmupfitter.com
or contact your dealer.