service CHEVROLET SILVERADO 2020 User Guide

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
Seats and Restraints 77
If the vehicle does not have a rear
seat that will accommodate a
rear-facing child restraint, a
rear-facing child restraint should not
be installed in the vehicle, even if
the airbag is off.
The passenger sensing system is
designed to turn off the front
outboard passenger frontal airbag if:
.The front outboard passenger
seat is unoccupied.
. The system determines an infant
is present in a child restraint.
. A front outboard passenger
takes his/her weight off of the
seat for a period of time.
. There is a critical problem with
the airbag system or the
passenger sensing system.
When the passenger sensing
system has turned off the front
outboard passenger frontal airbag,
the OFF indicator will light and stay
lit as a reminder that the airbag is
off. See Passenger Airbag Status
Indicator 0133. The passenger sensing system is
designed to turn on the front
outboard passenger frontal airbag
anytime the system senses that a
person of adult size is sitting
properly in the front outboard
passenger seat.
When the passenger sensing
system has allowed the airbag to be
enabled, the ON indicator will light
and stay lit as a reminder that the
airbag is active.
For some children, including
children in child restraints, and for
very small adults, the passenger
sensing system may or may not turn
off the front outboard passenger
frontal airbag, depending upon the
person's seating posture and body
build. Everyone in the vehicle who
has outgrown child restraints should
wear a seat belt properly
—whether
or not there is an airbag for that
person.
{Warning
If the airbag readiness light ever
comes on and stays on, it means
that something may be wrong
with the airbag system. To help
avoid injury to yourself or others,
have the vehicle serviced right
away. See Airbag Readiness
Light 0133 for more information,
including important safety
information.
If the On Indicator Is Lit for a
Child Restraint
The passenger sensing system is
designed to turn off the front
outboard passenger frontal airbag if
the system determines that an infant
is present in a child restraint. If a
child restraint has been installed
and the ON indicator is lit:
1. Turn the vehicle off.
2. Remove the child restraint from the vehicle.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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80 Seats and Restraints
Warning (Continued)
seatback may interfere with the
proper operation of the passenger
sensing system.
Servicing the
Airbag-Equipped Vehicle
Airbags affect how the vehicle
should be serviced. There are parts
of the airbag system in several
places around the vehicle. Your
dealer and the service manual have
information about servicing the
vehicle and the airbag system. To
purchase a service manual, see
Publication Ordering Information
0467.
{Warning
For up to 10 seconds after the
vehicle is turned off and the
battery is disconnected, an airbag
can still inflate during improper
service. You can be injured if you
(Continued)
Warning (Continued)
are close to an airbag when it
inflates. Avoid yellow connectors.
They are probably part of the
airbag system. Be sure to follow
proper service procedures, and
make sure the person performing
work for you is qualified to do so.
Adding Equipment to the
Airbag-Equipped Vehicle
Adding accessories that change the
vehicle's frame, bumper system,
height, front end, or side sheet
metal, may keep the airbag system
from working properly.
The operation of the airbag system
can also be affected by changing,
including improperly repairing or
replacing, any parts of the following:
.Airbag system, including airbag
modules, front or side impact
sensors, sensing and diagnostic
module, or airbag wiring .
Front seats, including stitching,
seams, or zippers
. Seat belts
. Steering wheel, instrument
panel, overhead console, ceiling
trim, or pillar garnish trim
. Inner door seals, including
speakers
Your dealer and the service manual
have information about the location
of the airbag modules and sensors,
sensing and diagnostic module, and
airbag wiring along with the proper
replacement procedures.
In addition, the vehicle has a
passenger sensing system for the
front outboard passenger position,
which includes sensors that are part
of the passenger seat. The
passenger sensing system may not
operate properly if the original seat
trim is replaced with non-GM
covers, upholstery, or trim; or with
GM covers, upholstery, or trim
designed for a different vehicle. Any
object, such as an aftermarket seat
heater or a comfort-enhancing pad
or device, installed under or on top

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
Seats and Restraints 81
of the seat fabric, could also
interfere with the operation of the
passenger sensing system. This
could either prevent proper
deployment of the passenger
airbag(s) or prevent the passenger
sensing system from properly
turning off the passenger airbag(s).
SeePassenger Sensing System
0 75.
If the vehicle has rollover roof-rail
airbags, see Different Size Tires
and Wheels 0397 for additional
important information.
If a snow plow is added to the
vehicle, the airbags should still work
properly. The airbag systems were
designed to work properly under a
wide range of conditions, including
snow plowing with vehicles that
have the optional snow plow prep
package (RPO VYU). Do not
change or defeat the snow plow's
“tripping mechanism.” If you do, it
can damage the snow plow and the
vehicle, and may cause an airbag
deployment. If the vehicle must be modified
because you have a disability and
have questions about whether the
modifications will affect the vehicle's
airbag system, or if you have
questions about whether the airbag
system will be affected if the vehicle
is modified for any other reason, call
Customer Assistance. See
Customer Assistance Offices
0460.
Airbag System Check
The airbag system does not need
regularly scheduled maintenance or
replacement. Make sure the airbag
readiness light is working. See
Airbag Readiness Light 0133.
Caution
If an airbag covering is damaged,
opened, or broken, the airbag
may not work properly. Do not
open or break the airbag
coverings. If there are any
opened or broken airbag
coverings, have the airbag
(Continued)
Caution (Continued)
covering and/or airbag module
replaced. For the location of the
airbags, seeWhere Are the
Airbags? 071. See your dealer
for service.
Replacing Airbag System
Parts after a Crash
{Warning
A crash can damage the airbag
systems in the vehicle.
A damaged airbag system may
not properly protect you and your
passenger(s) in a crash, resulting
in serious injury or even death. To
help make sure the airbag
systems are working properly
after a crash, have them
inspected and any necessary
replacements made as soon as
possible.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
82 Seats and Restraints
If an airbag inflates, you will need to
replace airbag system parts. See
your dealer for service.
If the airbag readiness light stays on
after the vehicle is started or comes
on when you are driving, the airbag
system may not work properly. Have
the vehicle serviced right away. See
Airbag Readiness Light0133.Child Restraints
Older Children
Older children who have outgrown
booster seats should wear the
vehicle’s seat belts.
The manufacturer instructions that
come with the booster seat state the
weight and height limitations for that
booster. Use a booster seat with a
lap-shoulder belt until the child
passes the fit test below: .
Sit all the way back on the seat.
Do the knees bend at the seat
edge? If yes, continue. If no,
return to the booster seat.
. Buckle the lap-shoulder belt.
Does the shoulder belt rest on
the shoulder? If yes, continue.
If no, try using the rear seat belt
comfort guide, if available. See
“Rear Seat Belt Comfort Guides”
under Lap-Shoulder Belt 065.
If a comfort guide is not
available, or if the shoulder belt
still does not rest on the
shoulder, then return to the
booster seat.
. Does the lap belt fit low and
snug on the hips, touching the
thighs? If yes, continue. If no,
return to the booster seat.
. Can proper seat belt fit be
maintained for the length of the
trip? If yes, continue. If no,
return to the booster seat.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
Instruments and Controls 115
Instruments and
Controls
Controls
Steering Wheel Adjustment . . . 116
Steering Wheel Controls . . . . . . 117
Heated Steering Wheel . . . . . . . 117
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Windshield Wiper/Washer . . . . 117
Compass . . . . . . . . . . . . . . . . . . . . . 118
Clock . . . . . . . . . . . . . . . . . . . . . . . . . 118
Power Outlets . . . . . . . . . . . . . . . . 118
Wireless Charging . . . . . . . . . . . . 121
Warning Lights, Gauges, and
Indicators
Warning Lights, Gauges, andIndicators . . . . . . . . . . . . . . . . . . . 123
Instrument Cluster . . . . . . . . . . . . 124
Speedometer . . . . . . . . . . . . . . . . . 128
Odometer . . . . . . . . . . . . . . . . . . . . . 128
Trip Odometer . . . . . . . . . . . . . . . . 129
Tachometer . . . . . . . . . . . . . . . . . . . 129
Fuel Gauge . . . . . . . . . . . . . . . . . . . 129
Engine Oil Pressure Gauge . . . . . . . . . . . . . . . . . . . . . . 130
Engine Coolant Temperature Gauge . . . . . . . . . . . . . . . . . . . . . . 131 Voltmeter Gauge . . . . . . . . . . . . . 132
Seat Belt Reminders . . . . . . . . . 132
Airbag Readiness Light . . . . . . . 133
Passenger Airbag Status
Indicator . . . . . . . . . . . . . . . . . . . . 133
Charging System Light . . . . . . . 134
Malfunction Indicator Lamp (Check Engine Light) . . . . . . . . 135
Brake System Warning Light . . . . . . . . . . . . . . . . . . . . . . . . 137
Electric Parking Brake Light . . . . . . . . . . . . . . . . . . . . . . . . 137
Service Electric Parking Brake Light . . . . . . . . . . . . . . . . . . . . . . . . 138
Antilock Brake System (ABS) Warning Light . . . . . . . . . . . . . . . 138
Four-Wheel-Drive Light . . . . . . . 138
Tow/Haul Mode Light . . . . . . . . . 139
Hill Descent Control Light . . . . 139
Lane Departure Warning (LDW) Light (2500/3500
Series) . . . . . . . . . . . . . . . . . . . . . . 139
Lane Keep Assist (LKA) Light (1500 Series) . . . . . . . . . . . . . . . 139
Vehicle Ahead Indicator . . . . . . 140
Pedestrian Ahead Indicator . . . 140
Traction Off Light . . . . . . . . . . . . . 140
Traction Control System (TCS)/ Electronic Stability Control
Light . . . . . . . . . . . . . . . . . . . . . . . . 140 Electronic Stability Control
(ESC) Off Light . . . . . . . . . . . . . . 141
Engine Coolant Temperature Warning Light . . . . . . . . . . . . . . . 141
Driver Mode Control Light . . . . 142
Tire Pressure Light . . . . . . . . . . . 142
Engine Oil Pressure Light
(Uplevel Cluster) . . . . . . . . . . . . 143
Low Fuel Warning Light . . . . . . 143
Security Light . . . . . . . . . . . . . . . . . 143
High-Beam On Light . . . . . . . . . . 143
Front Fog Lamp Light . . . . . . . . . 144
Lamps On Reminder . . . . . . . . . 144
Cruise Control Light . . . . . . . . . . 144
Door Ajar Light . . . . . . . . . . . . . . . 144
Information Displays
Driver Information Center (DIC) (Base Level) . . . . . . . . . . . . . . . . 145
Driver Information Center (DIC) (Midlevel and Uplevel) . . . . . . 146
Head-Up Display (HUD) . . . . . . 149
Vehicle Messages
Vehicle Messages . . . . . . . . . . . . 152
Engine Power Messages . . . . . 153
Vehicle Speed Messages . . . . . 153
Vehicle Personalization
Vehicle Personalization . . . . . . . 153

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Instruments and Controls 123
documentation and/or other
materials provided with the
distribution.
3. Neither the name of the copyright holder nor the names
of its contributors may be used
to endorse or promote products
derived from this software
without specific prior written
permission.
THIS SOFTWARE IS PROVIDED
BY THE COPYRIGHT HOLDERS
AND CONTRIBUTORS "AS IS"
AND ANY EXPRESS OR IMPLIED
WARRANTIES, INCLUDING, BUT
NOT LIMITED TO, THE IMPLIED
WARRANTIES OF
MERCHANTABILITY AND FITNESS
FOR A PARTICULAR PURPOSE
ARE DISCLAIMED. IN NO EVENT
SHALL THE COPYRIGHT HOLDER
OR CONTRIBUTORS BE LIABLE
FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL,
EXEMPLARY, OR
CONSEQUENTIAL DAMAGES
(INCLUDING, BUT NOT LIMITED
TO, PROCUREMENT OF
SUBSTITUTE GOODS OR
SERVICES; LOSS OF USE, DATA,
OR PROFITS; OR BUSINESS
INTERRUPTION) HOWEVER
CAUSED AND ON ANY THEORY
OF LIABILITY, WHETHER IN
CONTRACT, STRICT LIABILITY,
OR TORT (INCLUDING
NEGLIGENCE OR OTHERWISE)
ARISING IN ANY WAY OUT OF
THE USE OF THIS SOFTWARE,
EVEN IF ADVISED OF THE
POSSIBILITY OF SUCH DAMAGE.Warning Lights,
Gauges, and
Indicators
Warning lights and gauges can
signal that something is wrong
before it becomes serious enough
to cause an expensive repair or
replacement. Paying attention to the
warning lights and gauges could
prevent injury.
Some warning lights come on briefly
when the engine is started to
indicate they are working. When
one of the warning lights comes on
and stays on while driving, or when
one of the gauges shows there may
be a problem, check the section that
explains what to do. Waiting to do
repairs can be costly and even
dangerous.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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130 Instruments and Controls
Here are four things that some
owners ask about. None of these
show a problem with the fuel gauge:
.At the service station, the fuel
pump shuts off before the gauge
reads full.
. It takes a little more or less fuel
to fill up than the gauge
indicated. For example, the
gauge may have indicated the
tank was half full, but it actually
took a little more or less than
half the tank's capacity to fill
the tank.
. The gauge moves a little while
turning a corner or speeding up.
. The gauge takes a few seconds
to stabilize after the ignition is
turned on, and goes back to
empty when the ignition is
turned off.Engine Oil Pressure
Gauge
Uplevel Metric Shown, Base Level
and Midlevel Similar
Uplevel English Shown, BaseLevel and Midlevel Similar
The engine oil pressure gauge
shows the engine oil pressure
in kPa (kilopascals) or psi (pounds
per square inch) when the engine is
running.
Oil pressure can vary with engine
speed, outside temperature, coolant
temperature, and oil viscosity.
On some models, the oil pump will
vary engine oil pressure according
to engine needs. Oil pressure may
change quickly as the engine speed
or load varies. This is normal. If the
oil pressure warning light or Driver

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
Instruments and Controls 131
Information Center (DIC) message
indicates oil pressure outside the
normal operating range, check the
vehicle's oil as soon as possible.
SeeEngine Oil 0335.
Caution
Lack of proper engine oil
maintenance can damage the
engine. Driving with the engine oil
low can also damage the engine.
The repairs would not be covered
by the vehicle warranty. Check
the oil level as soon as possible.
Add oil if required, but if the oil
level is within the operating range
and the oil pressure is still low,
have the vehicle serviced. Always
follow the maintenance schedule
for changing engine oil.
If the vehicle has a diesel engine,
see the Duramax diesel
supplement.
Engine Coolant
Temperature Gauge
Uplevel Metric Shown, Base Level and Midlevel Similar
Uplevel English Shown, BaseLevel and Midlevel Similar
This gauge measures the
temperature of the vehicle's engine
coolant.
While driving under normal
operating conditions, if the needle
moves into the red warning area,
the engine is too hot. Pull off the
road, stop the vehicle, and turn off
the engine as soon as possible.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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132 Instruments and Controls
Voltmeter Gauge
Uplevel Shown, Base Level andMidlevel Similar
When the ignition is on, this gauge
indicates the battery voltage.
When the engine is running, this
gauge shows the condition of the
charging system. The gauge can
transition from a higher to lower or a
lower to higher reading. This is
normal. If the vehicle is operating
outside the normal operating range,
the charging system light comes on.
See Charging System Light 0134. The voltmeter gauge may also read
lower when in fuel economy mode.
This is normal.
Readings outside the normal
operating range can also occur
when a large number of electrical
accessories are operating in the
vehicle and the engine is left idling
for an extended period. This
condition is normal since the
charging system is not able to
provide full power at engine idle. As
engine speeds are increased, this
condition should correct itself as
higher engine speeds allow the
charging system to create maximum
power.
The vehicle can only be driven for a
short time with the readings outside
the normal operating range. If the
vehicle must be driven, turn off all
accessories, such as the radio and
air conditioner.
Readings outside the normal
operating range indicate a possible
problem in the electrical system.
Have the vehicle serviced as soon
as possible.
Seat Belt Reminders
Driver Seat Belt Reminder
Light
There is a driver seat belt reminder
light on the instrument cluster.
When the vehicle is started, this
light flashes and a chime may come
on to remind the driver to fasten
their seat belt. Then the light stays
on solid until the belt is buckled.
This cycle may continue several
times if the driver remains or
becomes unbuckled while the
vehicle is moving.
If the driver seat belt is buckled,
neither the light nor the chime
comes on.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
Instruments and Controls 133
Passenger Seat Belt Reminder
Light
There may be a passenger seat belt
reminder light near the passenger
airbag status indicator. See
Passenger Sensing System075.
For vehicles equipped with the
passenger seat belt reminder light,
when the vehicle is started this light
flashes and a chime may come on
to remind passengers to fasten their
seat belt. Then the light stays on
solid until the belt is buckled. This
cycle continues several times if the
passenger remains or becomes
unbuckled while the vehicle is
moving.
If the passenger seat belt is
buckled, neither the chime nor the
light comes on. The front passenger seat belt
reminder light and chime may turn
on if an object is put on the seat
such as a briefcase, handbag,
grocery bag, laptop, or other
electronic device. To turn off the
reminder light and/or chime, remove
the object from the seat or buckle
the seat belt.
Airbag Readiness Light
This light shows if there is an
electrical problem with the airbag
system. The system check includes
the airbag sensor(s), the passenger
sensing system, the pretensioners,
the airbag modules, the wiring, and
the crash sensing and diagnostic
module. For more information on the
airbag system, see
Airbag System
0 69.
The airbag readiness light comes on
for several seconds when the
vehicle is started. If the light does
not come on then, have it fixed
immediately.
{Warning
If the airbag readiness light stays
on after the vehicle is started or
comes on while driving, it means
the airbag system might not be
working properly. The airbags in
the vehicle might not inflate in a
crash, or they could even inflate
without a crash. To help avoid
injury, have the vehicle serviced
right away.
If there is a problem with the airbag
system, a Driver Information Center
(DIC) message may also come on.
Passenger Airbag Status
Indicator
The vehicle has a passenger
sensing system. See Passenger
Sensing System 075 for important