service schedule CHEVROLET SILVERADO 2020 Owner's Manual

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
Seats and Restraints 81
of the seat fabric, could also
interfere with the operation of the
passenger sensing system. This
could either prevent proper
deployment of the passenger
airbag(s) or prevent the passenger
sensing system from properly
turning off the passenger airbag(s).
SeePassenger Sensing System
0 75.
If the vehicle has rollover roof-rail
airbags, see Different Size Tires
and Wheels 0397 for additional
important information.
If a snow plow is added to the
vehicle, the airbags should still work
properly. The airbag systems were
designed to work properly under a
wide range of conditions, including
snow plowing with vehicles that
have the optional snow plow prep
package (RPO VYU). Do not
change or defeat the snow plow's
“tripping mechanism.” If you do, it
can damage the snow plow and the
vehicle, and may cause an airbag
deployment. If the vehicle must be modified
because you have a disability and
have questions about whether the
modifications will affect the vehicle's
airbag system, or if you have
questions about whether the airbag
system will be affected if the vehicle
is modified for any other reason, call
Customer Assistance. See
Customer Assistance Offices
0460.
Airbag System Check
The airbag system does not need
regularly scheduled maintenance or
replacement. Make sure the airbag
readiness light is working. See
Airbag Readiness Light 0133.
Caution
If an airbag covering is damaged,
opened, or broken, the airbag
may not work properly. Do not
open or break the airbag
coverings. If there are any
opened or broken airbag
coverings, have the airbag
(Continued)
Caution (Continued)
covering and/or airbag module
replaced. For the location of the
airbags, seeWhere Are the
Airbags? 071. See your dealer
for service.
Replacing Airbag System
Parts after a Crash
{Warning
A crash can damage the airbag
systems in the vehicle.
A damaged airbag system may
not properly protect you and your
passenger(s) in a crash, resulting
in serious injury or even death. To
help make sure the airbag
systems are working properly
after a crash, have them
inspected and any necessary
replacements made as soon as
possible.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
Instruments and Controls 131
Information Center (DIC) message
indicates oil pressure outside the
normal operating range, check the
vehicle's oil as soon as possible.
SeeEngine Oil 0335.
Caution
Lack of proper engine oil
maintenance can damage the
engine. Driving with the engine oil
low can also damage the engine.
The repairs would not be covered
by the vehicle warranty. Check
the oil level as soon as possible.
Add oil if required, but if the oil
level is within the operating range
and the oil pressure is still low,
have the vehicle serviced. Always
follow the maintenance schedule
for changing engine oil.
If the vehicle has a diesel engine,
see the Duramax diesel
supplement.
Engine Coolant
Temperature Gauge
Uplevel Metric Shown, Base Level and Midlevel Similar
Uplevel English Shown, BaseLevel and Midlevel Similar
This gauge measures the
temperature of the vehicle's engine
coolant.
While driving under normal
operating conditions, if the needle
moves into the red warning area,
the engine is too hot. Pull off the
road, stop the vehicle, and turn off
the engine as soon as possible.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
Instruments and Controls 143
Engine Oil Pressure Light
(Uplevel Cluster)
Caution
Lack of proper engine oil
maintenance can damage the
engine. Driving with the engine oil
low can also damage the engine.
The repairs would not be covered
by the vehicle warranty. Check
the oil level as soon as possible.
Add oil if required, but if the oil
level is within the operating range
and the oil pressure is still low,
have the vehicle serviced. Always
follow the maintenance schedule
for changing engine oil.
This light should come on briefly as
the engine is started. If it does not
come on, have the vehicle serviced
by your dealer.
If the light comes on and stays on, it
means that oil is not flowing through
the engine properly. The vehicle
could be low on oil and might have
some other system problem. See
your dealer.
Low Fuel Warning Light
This light is near the fuel gauge and
comes on briefly when the ignition is
turned on as a check to show it is
working.
It also comes on when the fuel tank
is low on fuel. The light turns off
when fuel is added. If it does not,
have the vehicle serviced.
Security Light
The security light should come on
briefly as the engine is started. If it
does not come on, have the vehicle
serviced by your dealer. If the
system is working normally, the
indicator light turns off.
If the light stays on and the engine
does not start, there could be a
problem with the theft-deterrent
system. SeeImmobilizer Operation
0 35.
High-Beam On Light

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
Climate Controls 181
3. Press the sides of the glovebox door inward and rotate the
door downward to remove.
4. Pull lever on left side of thefilter door and slide left, then
remove the door. Remove the
old filter.
5. Install the new air filter.
6. Reinstall the filter door.
7. Reverse the steps to reinstall the glove box.
See your dealer if additional
assistance is needed.
Service
All vehicles have a label underhood
that identifies the refrigerant used in
the vehicle. The refrigerant system
should only be serviced by trained
and certified technicians. The air
conditioning evaporator should
never be repaired or replaced by
one from a salvage vehicle.
It should only be replaced by a new
evaporator to ensure proper and
safe operation. During service, all refrigerants
should be reclaimed with proper
equipment. Venting refrigerants
directly to the atmosphere is harmful
to the environment and may also
create unsafe conditions based on
inhalation, combustion, frostbite,
or other health-based concerns.
The air conditioning system requires
periodic maintenance. See
Maintenance Schedule
0437.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
Driving and Operating 193
After operation in mud or sand,
have the brake linings cleaned and
checked. These substances can
cause glazing and uneven braking.
Check the body structure, driveline,
steering, suspension, wheels, tires,
and exhaust system for damage and
check the fuel lines and cooling
system for any leakage.
More frequent maintenance service
is required. See theMaintenance
Schedule 0437.
Driving on Wet Roads
Rain and wet roads can reduce
vehicle traction and affect your
ability to stop and accelerate.
Always drive slower in these types
of driving conditions and avoid
driving through large puddles and
deep-standing or flowing water.
{Warning
Wet brakes can cause crashes.
They might not work as well in a
quick stop and could cause
pulling to one side. You could
lose control of the vehicle.
After driving through a large
puddle of water or a car/vehicle
wash, lightly apply the brake
pedal until the brakes work
normally.
Flowing or rushing water creates
strong forces. Driving through
flowing water could cause the
vehicle to be carried away. If this
happens, you and other vehicle
occupants could drown. Do not
ignore police warnings and be
very cautious about trying to drive
through flowing water.
Hydroplaning
Hydroplaning is dangerous. Water
can build up under the vehicle's
tires so they actually ride on the
water. This can happen if the road is
wet enough and you are going fast
enough. When the vehicle is
hydroplaning, it has little or no
contact with the road.
There is no hard and fast rule about
hydroplaning. The best advice is to
slow down when the road is wet.
Other Rainy Weather Tips
Besides slowing down, other wet
weather driving tips include:
.
Allow extra following distance.
. Pass with caution.
. Keep windshield wiping
equipment in good shape.
. Keep the windshield washer fluid
reservoir filled.
. Have good tires with proper
tread depth. See Tires0375.
. Turn off cruise control.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
288 Driving and Operating
the drive mode that is
appropriate for the road
conditions.
Caution
If the vehicle tires begin to spin
and the vehicle begins to slide
toward the water, remove your
foot from the accelerator pedal
and apply the brake pedal. Seek
help to have the vehicle towed up
the ramp.
Maintenance when Trailer
Towing
The vehicle needs service more
often when used to tow trailers. See
Maintenance Schedule0437. It is
especially important to check the
engine oil, axle lubricant, belts,
cooling system, and brake system
before and during each trip.
Check periodically to see that all
nuts and bolts on the trailer hitch
are tight.
Engine Cooling When Trailer
Towing
The cooling system may temporarily
overheat during severe operating
conditions. See Engine Overheating
0 347.
Trailer Towing
If equipped with a diesel engine,
see the Duramax diesel
supplement.
Caution
Towing a trailer improperly can
damage the vehicle and result in
costly repairs not covered by the
vehicle warranty. To tow a trailer
correctly, follow the directions in
this section and see your dealer
for important information about
towing a trailer with the vehicle.
Trailering is different than just
driving the vehicle by itself.
Trailering means changes in
handling, acceleration, braking,
durability, and fuel economy. Successful, safe trailering takes
correct equipment, and it has to be
used properly.
The following information has many
time-tested, important trailering tips
and safety rules. Many of these are
important for your safety and that of
your passengers. Read this section
carefully before pulling a trailer.
Trailer Weight
{Warning
Never exceed the towing capacity
for your vehicle.
Safe trailering requires monitoring
the weight, speed, altitude, road
grades, outside temperature, and
how frequently the vehicle is used to
tow a trailer.
Trailer Weight Ratings
When towing a trailer, the combined
weight of the vehicle, vehicle
contents, trailer, and trailer contents

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
Vehicle Care 339
Automatic Transmission
Fluid
When to Check and Change
Automatic Transmission Fluid
It is usually not necessary to check
the transmission fluid level. The only
reason for fluid loss is a
transmission leak or overheated
transmission. This vehicle is not
equipped with a transmission fluid
level dipstick. There is a special
procedure for checking and
changing the transmission fluid in
these vehicles. Because this
procedure is difficult, this should be
done at the dealer. Contact the
dealer for additional information or
the procedure can be found in the
service manual. SeePublication
Ordering Information 0467.
Caution
Use of the incorrect automatic
transmission fluid may damage
the vehicle, and the damage may
not be covered by the vehicle
warranty. Always use the correct
automatic transmission fluid. See
Recommended Fluids and
Lubricants 0448.
Change the fluid and filter at the
scheduled maintenance intervals
listed in Maintenance Schedule
0 437. Be sure to use the
transmission fluid listed in
Recommended Fluids and
Lubricants 0448.
Engine Air Filter Life
System
If equipped, this feature provides
the engine air filter ’s remaining life
and best timing for a change. The
timing to change an engine air filter
depends on driving and
environmental conditions.
When to Change the Engine
Air Filter
When the Driver Information Center
(DIC) displays a message to replace
the engine air filter at the next oil
change, follow this timing.
When the DIC displays a message
to replace the engine air filter soon,
replace the engine air filter at the
earliest convenience.
The system must be reset after the
engine air filter is changed.
If the DIC displays a message to
check the engine air filter system,
see your dealer.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
Vehicle Care 357
1. Fill Plug
2. Drain Plug
To get an accurate reading, the
vehicle should be on a level
surface.
If the level is below the bottom of
the fill plug (1) hole, located on the
transfer case, some lubricant will
need to be added. Add enough
lubricant to raise the level to the
bottom of the fill plug (1) hole. Use
care not to overtighten the plug.When to Change Lubricant
Refer to
Maintenance Schedule
0 437 to determine how often to
change the lubricant.
What to Use
Refer to Recommended Fluids and
Lubricants 0448 to determine what
kind of lubricant to use.
Front Axle
When to Check Lubricant
It is not necessary to regularly
check the front axle fluid unless a
leak is suspected or an unusual
noise is heard. A fluid loss could
indicate a problem. Have it
inspected and repaired. This service
can be complex. See your dealer.
Do not directly power wash the
transfer case and/or front/rear axle
output seals. High pressure water
can overcome the seals and
contaminate the fluid. Contaminated
fluid will decrease the life of the
transfer case and/or drive axles and
should be replaced.
Rear Axle
When to Check Lubricant
It is not necessary to regularly
check the rear axle fluid unless a
leak is suspected or an unusual
noise is heard. A fluid loss could
indicate a problem. Have it
inspected and repaired. This service
can be complex. See your dealer.
Do not directly power wash the
transfer case and/or front/rear axle
output seals. High pressure water
can overcome the seals and
contaminate the fluid. Contaminated
fluid will decrease the life of the
transfer case and/or drive axles and
should be replaced.
Noise Control System
NOISE EMISSIONS
WARRANTY
General Motors LLC, warrants to the
first person who purchases this
vehicle for purposes other than
resale and to each subsequent
purchaser that this vehicle as

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
360 Vehicle Care
pressure from the regular brake
pedal. Do this until the vehicle is
held by the parking brake only.
. To check the P (Park)
mechanism's holding ability:
With the engine running, shift to
P (Park). Then release the
parking brake followed by the
regular brake.
Contact your dealer if service is
required.
Wiper Blade Replacement
Windshield wiper blades should be
replaced periodically. See
Maintenance Schedule 0437.
Replacement blades come in
different types and are removed in
different ways. For proper type and
length, see Maintenance
Replacement Parts 0450.
Caution
Allowing the wiper arm to touch
the windshield when no wiper
blade is installed could damage
the windshield. Any damage that
occurs would not be covered by
the vehicle warranty. Do not allow
the wiper arm to touch the
windshield.
Front Wiper Blade
Replacement
To replace the wiper blade:
1. Pull the wiper assembly away from the windshield.
2. Lift up on the latch in themiddle of the wiper blade
where the wiper arm attaches.
3. With the latch open, pull the wiper blade down toward the
windshield far enough to
release it from the J-hooked
end of the wiper arm.
4. Remove the wiper blade.
5. Reverse Steps 1–3 for wiper blade replacement.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
Vehicle Care 361
Glass Replacement
If the windshield or front side glass
must be replaced, see your dealer
to determine the correct
replacement glass.
Windshield Replacement
Driver Assistance Systems
If the windshield needs to be
replaced and the vehicle is
equipped with a front camera sensor
for the Driver Assistance Systems, a
GM replacement windshield is
recommended. The replacement
windshield must be installed
according to GM specifications for
proper alignment. If it is not, these
systems may not work properly, they
may display messages, or they may
not work at all. See your dealer for
proper windshield replacement.
Gas Strut(s)
This vehicle is equipped with gas
strut(s) to provide assistance in
lifting and holding open the hood/
trunk/liftgate system in full open
position.
{Warning
If the gas struts that hold open
the hood, trunk, and/or liftgate fail,
you or others could be seriously
injured. Take the vehicle to your
dealer for service immediately.
Visually inspect the gas struts for
signs of wear, cracks, or other
damage periodically. Check to
make sure the hood/trunk/liftgate
is held open with enough force.
If struts are failing to hold the
hood/trunk/liftgate, do not
operate. Have the vehicle
serviced.
Caution
Do not apply tape or hang any
objects from gas struts. Also do
not push down or pull on gas
struts. This may cause damage to
the vehicle.
See Maintenance Schedule 0437.
Hood