CHEVROLET SILVERADO 2024 Owners Manual

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/12/22
Driving and Operating 199
.If an incline must be driven across, and
the vehicle starts to slide, turn downhill.
This should help straighten out the
vehicle and prevent the side slipping.
.Never go downhill forward or backward
with either the transmission or transfer
case in N (Neutral). The brakes could
overheat and you could lose control.
.When driving down a hill, keep the
vehicle headed straight down. Use a low
gear because the engine will work with
the brakes to slow the vehicle and help
keep the vehicle under control.
{Warning
If the vehicle has the two-speed
automatic transfer case, shifting the
transfer case to N (Neutral) can cause
your vehicle to roll even if the
transmission is in P (Park). This is because
the N (Neutral) position on the transfer
case overrides the transmission. You or
someone else could be injured. If leaving
the vehicle, set the parking brake and
shift the transmission to P (Park). Shift
the transfer case to any position but
N (Neutral).
{Warning
Heavy braking when going down a hill
can cause your brakes to overheat and
fade. This could cause loss of control and
you or others could be injured or killed.
Apply the brakes lightly when descending
a hill and use a low gear to keep vehicle
speed under control.
If a brake fade condition is detected, a DIC
warning message is displayed. Adjust brake
pedal use and shift to a lower transmission
gear to reduce braking.
If the brakes continue to fade to a severe
condition, additional DIC messages are
displayed. The brake system warning light
will illuminate, and the vehicle speed may
be limited. See Brake System Warning Light
0 119.
If the vehicle stalls on a hill: 1. Apply the brakes to stop the vehicle, and then apply the parking brake. 2. Shift into P (Park) and then restart the
engine..If driving uphill when the vehicle
stalls, shift to R (Reverse), release the
parking brake, and back
straight down.
.Never try to turn the vehicle around.
If the hill is steep enough to stall the
vehicle, it is steep enough to cause it
to roll over.
.If you cannot make it up the hill,
back straight down the hill.
.Never back down a hill in N (Neutral)
using only the brake. The vehicle can
roll backward quickly and you could
lose control.
.If driving downhill when the vehicle
stalls, shift to a lower gear, release
the parking brake, and drive straight
down the hill.
3. If the vehicle cannot be restarted after stalling, set the parking brake, shift into
P (Park), and turn the vehicle off.
3.1. Leave the vehicle and seek help.
3.2. Stay clear of the path the vehicle would take if it rolled downhill.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/12/22
200 Driving and Operating
{Warning
Getting out of the vehicle on the
downhill side when stopped across an
incline is dangerous. If the vehicle rolls
over, you could be crushed or killed.
Always get out on the uphill side of the
vehicle and stay well clear of the
rollover path.
Driving in Mud, Sand, Snow, or Ice
Use a low gear when driving in mud—the
deeper the mud, the lower the gear. Keep
the vehicle moving to avoid getting stuck.
Traction changes when driving on sand. On
loose sand, such as on beaches or sand
dunes, the tires tend to sink into the sand.
This affects steering, accelerating, and
braking. Drive at a reduced speed and avoid
sharp turns or abrupt maneuvers.
Traction is reduced on hard packed snow
and ice and it is easy to lose control. Reduce
vehicle speed when driving on hard packed
snow and ice.
{Warning
Driving on frozen lakes, ponds, or rivers
can be dangerous. Ice conditions vary
greatly and the vehicle could fall through
the ice; you and your passengers could
drown. Drive your vehicle on safe
surfaces only.
Driving in Water
{Warning
Driving through rushing water can be
dangerous. Deep water can sweep your
vehicle downstream and you and your
passengers could drown. If it is only
shallow water, it can still wash away the
ground from under your tires. Traction
could be lost, and the vehicle could roll
over. Do not drive through rushing water.
Caution
Do not drive through standing water if it
is deep enough to cover the wheel hubs,
axles, or exhaust pipe. Deep water can
damage the axle and other vehicle parts. If the standing water is not too deep, drive
through it slowly. At faster speeds, water
can get into the engine and cause it to stall.
Stalling can occur if the exhaust pipe is
under water. Do not turn off the ignition
when driving through water. If the exhaust
pipe is under water, the engine will not
start. When going through water, the brakes
get wet and it may take longer to stop. See
“Driving on Wet Roads”
later in this section.
After Off-Road Driving
Remove any brush or debris that has
collected on the underbody or chassis,
or under the hood. These accumulations can
be a fire hazard. Reinstall underbody air
deflector and air dam if removed.
After operation in mud or sand, have the
brake linings cleaned and checked. These
substances can cause glazing and uneven
braking. Check the body structure, driveline,
steering, suspension, wheels, tires, and
exhaust system for damage and check the
fuel lines and cooling system for any
leakage.
More frequent maintenance service is
required. See theMaintenance Schedule
0 388.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/12/22
Driving and Operating 201
Driving on Wet Roads
Rain and wet roads can reduce vehicle
traction and affect your ability to stop and
accelerate. Always drive slower in these
types of driving conditions and avoid driving
through large puddles and deep-standing or
flowing water.
{Warning
Wet brakes can cause crashes. They
might not work as well in a quick stop
and could cause pulling to one side. You
could lose control of the vehicle.
After driving through a large puddle of
water or a car/vehicle wash, lightly apply
the brake pedal until the brakes work
normally.
Flowing or rushing water creates strong
forces. Driving through flowing water
could cause the vehicle to be carried
away. If this happens, you and other
vehicle occupants could drown. Do not
ignore police warnings and be very
cautious about trying to drive through
flowing water.
Hydroplaning
Hydroplaning is dangerous. Water can build
up under the vehicle's tires so they actually
ride on the water. This can happen if the
road is wet enough and you are going fast
enough. When the vehicle is hydroplaning, it
has little or no contact with the road.
There is no hard and fast rule about
hydroplaning. The best advice is to slow
down when the road is wet.
Other Rainy Weather Tips
Besides slowing down, other wet weather
driving tips include:
.Allow extra following distance.
.Pass with caution.
.Keep windshield wiping equipment in
good shape.
.Keep the windshield washer fluid reservoir
filled.
.Have good tires with proper tread depth.
SeeTires 0339.
.Turn off cruise control.
Hill and Mountain Roads
Driving on steep hills or through mountains
is different than driving on flat or rolling
terrain. Tips include:
.Keep the vehicle serviced and in good
shape.
.Check all fluid levels and brakes, tires, and
cooling system.
.Shift to a lower gear when going down
steep or long hills.
{Warning
Using the brakes to slow the vehicle on a
long downhill slope can cause brake
overheating, can reduce brake
performance, and could result in a loss of
braking. Shift the transmission to a lower
gear to let the engine assist the brakes
on a steep downhill slope.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/12/22
202 Driving and Operating
{Warning
Coasting downhill in N (Neutral) or with
the ignition off is dangerous. This can
cause overheating of the brakes and loss
of steering assist. Always have the engine
running and the vehicle in gear.
.Drive at speeds that keep the vehicle in
its own lane. Do not swing wide or cross
the center line.
.Be alert on top of hills; something could
be in your lane (e.g., stalled car, crash).
.Pay attention to special road signs (e.g.,
falling rocks area, winding roads, long
grades, passing or no-passing zones) and
take appropriate action.
Winter Driving
Driving on Snow or IceCaution
To avoid damage to the wheels and
brake components, always clear snow and
ice from inside the wheels and
underneath the vehicle before driving. Snow or ice between the tires and the road
creates less traction or grip, so drive
carefully. Wet ice can occur at about 0 °C
(32 °F) when freezing rain begins to fall.
Avoid driving on wet ice or in freezing rain
until roads can be treated.
For Slippery Road Driving:
.Accelerate gently. Accelerating too quickly
causes the wheels to spin and makes the
surface under the tires slick.
.Turn on Traction Control. See
Traction
Control/Electronic Stability Control 0230.
.The Antilock Brake System (ABS) improves
vehicle stability during hard stops, but
the brakes should be applied sooner than
when on dry pavement. See Antilock
Brake System (ABS) 0227.
.Allow greater following distance and
watch for slippery spots. Icy patches can
occur on otherwise clear roads in shaded
areas. The surface of a curve or an
overpass can remain icy when the
surrounding roads are clear. Avoid sudden
steering maneuvers and braking while
on ice.
.Turn off cruise control.
Cold Weather Mode
In very low temperatures, a cold weather
message may display on the Driver
Information Center (DIC). The engine speed,
transmission shift patterns, and cabin fan
speed may operate differently to enable the
vehicle to warm up quicker. You can
manually override the cabin fan speed in
cold weather mode.
Blizzard Conditions
Stop the vehicle in a safe place and signal
for help. Stay with the vehicle unless there
is help nearby. If possible, use Roadside
Assistance. See Roadside Assistance Program
0 402. To get help and keep everyone in
the vehicle safe:
.Turn on the hazard warning flashers.
.Tie a red cloth to an outside mirror.
{Warning
Snow can trap engine exhaust under the
vehicle. This may cause exhaust gases to
get inside. Engine exhaust contains
carbon monoxide (CO), which cannot be
seen or smelled. It can cause
unconsciousness and even death.
(Continued)

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/12/22
Driving and Operating 203
Warning (Continued)
If the vehicle is stuck in snow:
.Clear snow from the base of the
vehicle, especially any blocking the
exhaust pipe.
.Open a window about 5 cm (2 in) on
the vehicle side that is away from the
wind, to bring in fresh air.
.Fully open the air outlets on or under
the instrument panel.
.Adjust the climate control system to
circulate the air inside the vehicle and
set the fan speed to the highest
setting. See“Climate Control Systems.”
For more information about CO, see
Engine Exhaust 0217.
To save fuel, run the engine for short
periods to warm the vehicle and then shut
the engine off and partially close the
window. Moving about to keep warm also
helps. If it takes time for help to arrive, when
running the engine, push the accelerator
pedal slightly so the engine runs faster than
the idle speed. This keeps the battery
charged to restart the vehicle and to signal
for help with the headlamps. Do this as
little as possible, to save fuel.
If the Vehicle Is Stuck
Slowly and cautiously spin the wheels to
free the vehicle when stuck in sand, mud,
ice, or snow. See
“Rocking the Vehicle to Get
It Out” later in this section.
The Traction Control/Electronic Stability
Control can often help to free a stuck
vehicle. See Traction Control/Electronic
Stability Control 0230. If TC/ESC cannot free
the vehicle, see “Rocking the Vehicle to Get
it Out” following.
{Warning
If the vehicle's tires spin at high speed,
they can explode, and you or others
could be injured. The vehicle can
overheat, causing an engine compartment
fire or other damage. Spin the wheels as
little as possible and avoid going above
56 km/h (35 mph). For information about using tire chains on
the vehicle, see
Tire Chains0358.
Rocking the Vehicle to Get It Out
Caution
Do not hold the steering wheel at full
rotation for more than 15 seconds and/or
at an elevated RPM. Damage may occur
to the power steering system and there
may be loss of power steering assist.
Turn the steering wheel left and right to
clear the area around the front wheels. Then
make sure the wheels are pointed straight
ahead. For four-wheel-drive vehicles, shift
into Four-Wheel Drive High. Turn the TCS
off. Shift back and forth between R (Reverse)
and a forward gear, spinning the wheels as
little as possible. To prevent transmission
wear, wait until the wheels stop spinning
before shifting gears. Slowly spinning the
wheels in the forward and reverse directions
causes a rocking motion that could free the
vehicle. If that does not get the vehicle out
after a few tries, it might need to be towed
out. See Transporting a Disabled Vehicle
0 373. Recovery hooks can be used, if the
vehicle has them.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/12/22
204 Driving and Operating
Recovery Hooks
{Warning
Never pull on recovery hooks from the
side. The hooks could break and you and
others could be injured. When using
recovery hooks, always pull the vehicle
from the front.
Caution
Never use recovery hooks to tow the
vehicle. The vehicle could be damaged,
and the repairs would not be covered by
the vehicle warranty.If equipped, there are recovery hooks at the
front of the vehicle. Use them if the vehicle
is stuck off-road and needs to be pulled
some place to continue driving.
Vehicle Load Limits
It is very important to know how much
weight the vehicle can carry. This
weight is called the vehicle capacity
weight and includes the weight of all
occupants, cargo, and all
nonfactory-installed options. Two labels
on the vehicle may show how much
weight it was designed to carry: the
Tire and Loading Information label and
the Certification/Tire label.
{Warning
Do not load the vehicle any heavier
than the Gross Vehicle Weight Rating
(GVWR), or either the maximum
front or rear Gross Axle Weight
Rating (GAWR). This can cause
systems to break and change the
way the vehicle handles. This could
cause loss of control and a crash.
(Continued)
Warning (Continued)
Overloading can also reduce stopping
performance, damage the tires, and
shorten the life of the vehicle.
Tire and Loading Information Label
Label Example
A vehicle-specific Tire and Loading
Information label is attached to the
center pillar (B-pillar). The Tire and
Loading Information label shows the
number of occupant seating

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/12/22
Driving and Operating 205
positions (1), and the maximum vehicle
capacity weight (2) in kilograms and
pounds.
The Tire and Loading Information label
also shows the size of the original
equipment tires (3) and the
recommended cold tire inflation
pressures (4). For more information on
tires and inflation seeTires0339 and
Tire Pressure 0344.
There is also important loading
information on the vehicle Certification/
Tire label. It may show the Gross
Vehicle Weight Rating (GVWR) and the
Gross Axle Weight Rating (GAWR) for
the front and rear axles. See
“Certification/Tire Label” later in this
section.
Steps for Determining Correct Load Limit
1.
Locate the statement "The combined
weight of occupants and cargo
should never exceed XXX kg or
XXX lbs." on your vehicle’s placard.
2.Determine the combined weight of
the driver and passengers that will
be riding in your vehicle.
3.Subtract the combined weight of the
driver and passengers from XXX kg
or XXX lbs.
4.The resulting figure equals the
available amount of cargo and
luggage load capacity. For example,
if the "XXX" amount equals 1400 lbs.
and there will be five 150 lb
passengers in your vehicle, the
amount of available cargo and
luggage load capacity is 650 lbs.
(1400-750 (5 x 150) = 650 lbs.)
5.Determine the combined weight of
luggage and cargo being loaded on
the vehicle. That weight may not
safely exceed the available cargo and
luggage load capacity calculated in
Step 4.
6.If your vehicle will be towing a
trailer, load from your trailer will be
transferred to your vehicle. Consult
this manual to determine how this
reduces the available cargo and
luggage load capacity of your
vehicle.
See Trailer Towing 0274 for important
information on towing a trailer, towing
safety rules, and trailering tips.
If aftermarket accessories are installed on
the vehicle, for example a rooftop carrier, be
sure to add the weight of all installed
accessories to the combined weight of
luggage and cargo.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/12/22
206 Driving and Operating
Example 1
1. Vehicle Capacity Weight for Example 1= 453 kg (1,000 lb)
Then subtract Accessory Weight, for
example a rooftop cargo box =
15.8 kg (35 lb)
2. Subtract Occupant Weight @ 68 kg(150 lb) × 2 = 136 kg (300 lb)
3. Remaining available capacity for Cargo Weight = 301.2 kg (665 lb)
Example 2
1. Vehicle Capacity Weight for Example 2= 453 kg (1,000 lb)
Then subtract Accessory Weight, for
example a rooftop cargo box =
18.1 kg (40 lb)
2. Subtract Occupant Weight @ 68 kg(150 lb) × 5 = 340 kg (750 lb)
3. Remaining available capacity for Cargo Weight = 94.9 kg (210 lb)
Example 3
1. Vehicle Capacity Weight for Example 3= 453 kg (1,000 lb)
2. Subtract Occupant Weight @ 91 kg (200 lb) × 5 = 453 kg (1,000 lb)
3. Available Cargo Weight = 0 kg (0 lb)
Refer to the Tire and Loading
Information label for specific
information about the vehicle's capacity
weight and seating positions. The
combined weight of the driver,
passengers, accessories, and cargo
should never exceed the vehicle's
capacity weight.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/12/22
Driving and Operating 207
Certification/Tire Label
Label Example
A vehicle-specific Certification/Tire label
is attached to the center pillar (B-pillar).
The label may show the size of the
vehicle's original tires and the inflation
pressures needed to obtain the gross
weight capacity of the vehicle. This is
called Gross Vehicle Weight
Rating (GVWR). The GVWR includes the
weight of the vehicle, all occupants, and
cargo.The Certification/Tire label also may
show the maximum weights for the
front and rear axles, called Gross Axle
Weight Rating (GAWR). To determine
the actual loads on the front and rear
axles, weigh the vehicle at a weigh
station. Your dealer can help with this.
Be sure to spread the load equally on
both sides of the centerline.
The Certification/Tire label may also
contain important information about
the Front Axle Reserve Capacity.{Warning
In the case of a sudden stop or
collision, things carried in the bed of
your truck could shift forward and
come into the passenger area,
injuring you and others. If you put
things in the bed of your truck, you
should make sure they are properly
secured. Caution
Overloading the vehicle may cause
damage. Repairs would not be covered by
the vehicle warranty. Do not overload the
vehicle.
Using heavier suspension components
to get added durability might not
change the weight ratings. Ask your
dealer to help load the vehicle the
right way.
{Warning
Things you put inside the vehicle can
strike and injure people in a sudden
stop or turn, or in a crash.
.Put things in the cargo area of the
vehicle. Try to spread the weight
evenly.
.Never stack heavier things, like
suitcases, inside the vehicle so
that some of them are above the
tops of the seats.
(Continued)

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/12/22
208 Driving and Operating
Warning (Continued)
.Do not leave an unsecured child
restraint in the vehicle.
.When you carry something inside
the vehicle, secure it whenever
you can.
.Do not leave a seat folded down
unless you need to.
There is also important loading
information for off-road driving in this
manual. See “Loading the Vehicle for
Off-Road Driving“ underOff-Road
Driving 0197.
Two-Tiered Loading
Depending on the model of the pickup,
an upper load platform can be created
by positioning three or four 5 cm (2 in)
by 15 cm (6 in) wooden planks across
the width of the pickup box. The planks
must be inserted in the pickup box
depressions. When using this upper load platform,
be sure the load is securely tied down
to prevent it from shifting. The load's
center of gravity should be positioned
in a zone over the rear axle. The zone is
located in the area between the front
of each wheel well and the rear of each
wheel well. The center of gravity height
must not extend above the top of the
pickup box flareboard.
Any load that extends beyond the
vehicle's taillamp area must be properly
marked according to local laws and
regulations.
Remember not to exceed the Gross Axle
Weight Rating (GAWR) of the front or
rear axle.
Add-On Equipment
When carrying removable items, a limit
on how many people carried inside the
vehicle may be necessary. Be sure to
weigh the vehicle before buying and
installing the new equipment.
Caution
Overloading the vehicle may cause
damage. Repairs would not be covered by
the vehicle warranty. Do not overload the
vehicle.
Remember not to exceed the Gross Axle
Weight Rating (GAWR) of the front or
rear axle.
* Equipment Maximum Weight
Ladder Rack and
Cargo 340 kg (750 lb)
Cross Toolbox and
Cargo 181 kg (400 lb)
Side Boxes and
Cargo 113 kg per side
(250 lb per side)
* The combined weight for all
rail-mounted equipment should not
exceed 454 kg (1,000 lb).