key CHEVROLET SILVERADO 2024 Service Manual

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
Lighting 145
Base Level Shown, Uplevel Similar
This feature adjusts the brightness of all
illuminated controls. The instrument panel
illumination control is next to the exterior
lamp control.
D: PressD− to dim or +Dto brighten
the lights.
This feature is functional at night, or when
the headlamps or parking lamps are on.
Dome Lamps
The dome lamp controls are in the overhead
console.
The dome lamps come on when any door is
opened,
Kon the remote key is pressed,
or when the vehicle is turned off.
To operate, press the following buttons:
jOFF : Press to turn off the dome
lamps. An indicator light on the button will
turn on when the dome lamp override is
activated. Press
jOFF again to
deactivate this feature and the indicator
light will turn off.
+ON/OFF : Press to turn the dome lamps
on or off manually.
Reading Lamps
There are reading lamps on the overhead
console and over the rear seats. These lamps
come on when any door is opened,
Kon
the remote key is pressed, or when the
vehicle is turned off.
Front Reading Lamps
The front reading lamps are in the overhead
console.
Press the lamp lenses to turn the front
reading lamps on or off.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
146 Lighting
Rear Reading Lamps
The rear reading lamps are over the rear
seats.
Press the lamp lens to turn the rear reading
lamps on or off.
Lighting Features
Entry Lighting
The interior lamps turn on when pressingK
on the remote key or opening any doors,
and the dome lamp control is in the door
position.
Some exterior lamps also turn on when
pressing
Kon the remote key or opening
any doors. Low-Beam lamps will only turn
on briefly at night, or in areas with limited
lighting. All lamps will gradually fade out after about
30 seconds.
Entry lighting can be disabled manually by
closing all doors, pressing
Qon the remote
key, or starting the vehicle.
This feature can be changed. On the
infotainment home page, select Settings
T
VehicleTVehicle Locator Lights.
Exit Lighting
Some exterior lamps and interior lamps turn
on when the driver door is opened after the
vehicle is turned off.
The exterior and interior lamps remain on
for a set amount of time, then automatically
turn off.
The interior lights turn on when the vehicle
is turned off.
The exterior lamps turn off immediately by
turning the exterior lamp control off.
This feature can be changed. On the
infotainment home screen, select Settings
T
VehicleTExit Lighting.
Battery Load Management
The vehicle has Electric Power Management
(EPM), which estimates the battery's
temperature and state of charge. It then
adjusts the voltage for best performance
and extended life of the battery.
When the battery's state of charge is low,
the voltage is raised slightly to quickly bring
the charge back up. When the state of
charge is high, the voltage is lowered
slightly to prevent overcharging. The
voltmeter gauge or the voltage display on
the Driver Information Center (DIC),
if equipped, may show the voltage moving
up or down. This is normal. If there is a
problem, an alert will be displayed.
The battery can be discharged at idle if the
electrical loads are very high. This is true for
all vehicles. This is because the generator
(alternator) may not be spinning fast
enough at idle to produce all the power that
is needed for very high electrical loads.
A high electrical load occurs when several of
the following are on, such as: headlamps,
high beams, fog lamps, rear window
defogger, climate control fan at high speed,

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
Infotainment System 155
Fade/Balance :Touch to adjust using the
controls on the infotainment display or by
tapping/dragging the crosshair.
Finding a Station
Seeking a Station
From the AM, FM, or SiriusXM screen, touch
7or6to search for the previous or next
strong station.
Browsing Stations
From the AM, FM, or SiriusXM screen, touch
Browse to list all available stations. Navigate
up and down through all stations by
scrolling the list. Touch the station you want
to listen to. Touch
Hto save the station
or channel as a favorite.
If equipped, touch Update Station List to
update the active stations in your area. Direct Tune
Access Direct Tune by touching the Tune
icon on the AM, FM, or SiriusXM screen to
bring up the keypad. Navigate up and down
through all frequencies using
7or6.
Directly enter a station or channel using the
keypad. When a new station or channel is
entered, the information about that station
or channel displays on the right side. This
information updates with each new valid
frequency tuned to.
The keypad grays out entries that do not
contribute to a valid frequency and
automatically places a decimal point within
the frequency number.
Touch (X) next to enter station to delete
one number at a time, touch and hold to
delete all numbers. A valid AM or FM station automatically
tunes to the new frequency but will not
close the direct tune display. When listening
to SiriusXM, touch Go after entering the
channel. Touch
Sorzat the top of the
display to exit out of Direct Tune.
Storing Radio Station Favorites
Favorites are displayed in the area at the
top of the display.
AM, FM, and SiriusXM Radio Stations :
Touch and hold Hold to Set or previously
stored station to overwrite it at the top of
the screen to store the current station or
channel as a favorite. Touch a saved favorite
to recall a favorite station or channel.
Favorites can also be stored by touching
H
in a station or channel list. It appears
highlighted once saved as a favorite.
The number of favorites displayed is
automatically adjusted by default, but can
be manually adjusted in Settings in the
System tab under Favorites and then Set
Number of Audio Favorites. It can also be
adjusted in Settings in the Apps tab under
Audio and then Set Number of Audio
Favorites.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
156 Infotainment System
AM-FM Radio (Uplevel Radio)
Playing the Radio
From the Home Page, touch the Audio icon
to display the now playing screen for the
active audio source. Touch the source button
such as FM or AM in the left corner to
change your source.
Finding a Station
Seeking a Station
From the AM or FM screen, touch the back
or forward buttons to search for the
previous or next strong station.
Tune
Touch
Yon the infotainment display to
enter the Tune screen. Enter a frequency
using the keypad.
Touch the
Hto save the station as a
favorite.
Entering a valid AM or FM frequency will
automatically tune to the new station but
not close the Tune screen.
Touch the Go button or frequency in the list
to begin playing the station. The tune page
will close and return to the now playing
screen.
Storing Radio Station Favorites
Saved favorite stations will show at the
bottom of the now playing screen.
AM or FM favorites can be stored by
pressing and holding a favorite slot.
Audio Settings
Audio settings vary by region.
From the now playing screen, touch
kand
the following may display.
Sound
.Equalizer
.Fade/Balance
.Sound Mode (if equipped)
Bose AudioPilot
If equipped, adjusts the volume based on
the noise inside the vehicle and vehicle
speed.
Manage Radio Favorites
Displays a list of audio favorites that can be
moved or deleted.
Radio Text (RDS)
When on, radio station call letters and
messages from radio stations will be shown. Radio Text Category
When on, category information about
current radio content will be shown.
Radio Data System (RDS)
RDS relies on receiving specific RDS
information from radio stations and only
works when the information is available.
It is possible that a radio station could
broadcast information that causes the radio
to work improperly.
In addition, RDS features are region and
country of sale specific. This means specific
RDS content may not be available in your
listening area or in the country you operate
the vehicle.
To turn RDS features on or off, see "Audio
Settings" previously.
The following RDS features may be
supported by radio broadcasters in your
listening area:
RDS features
.Display radio station call letters
.Display messages from radio stations
.Provide radio station category information
(when available)

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
Infotainment System 157
Satellite Radio
SiriusXM Radio Service
If equipped, vehicles with a valid SiriusXM
radio subscription can receive SiriusXM
programming.
SiriusXM radio has a wide variety of
programming and commercial-free music,
coast to coast, in digital-quality sound. In
the U.S., see www.siriusxm.com or call
1-888-601-6296. In Canada, see
www.siriusxm.ca or call 1-877-438-9677.
When SiriusXM is active, the channel name,
number, song title, and artist appear on the
display.
SiriusXM with 360L
SiriusXM with 360L interface has enhanced
in-vehicle listening experience for
subscribers. The experience now offers more
categories and system learned
recommendations toward discovering more
personalized content.
To use the full SiriusXM 360L program,
including streaming content and listening
recommendations, OnStar Connected Access
is required and Terms and Conditions
accepted. Connected vehicle services vary bymodel and require a complete working
electrical system, cell reception, and GPS
signal.
Reference the SiriusXM user guide for use
and subscription information.
Playing SiriusXM Content
Touchr,j,ror[on the now playing
screen to rewind, pause, play, or fast
forward content.
Finding a Channel
From the SiriusXM now playing screen,
touch
oCH or CHpto open the SXM tuner
channel list.
To directly tune to a channel, touch the
Tune icon to enter a channel number using
the keypad.
Browsing Content
Touch(to view different browsing
content.
Browse will include Channels, Music, On
Demand shows and episodes, Sports and
News content.
SiriusXM Settings
From the SiriusXM now playing screen,
touch the user settings icon in the upper
right to display the SiriusXM settings
The settings include subscription
information, help and support, and listener
preferences.
Radio Reception
Unplug electronic devices from the accessory
power outlets if there is interference or
static in the radio.
FM
FM signals only reach about 16 to 65 km (10
to 40 mi). Although the radio has a built-in
electronic circuit that automatically works to
reduce interference, some static can occur,
especially around tall buildings or hills,
causing the sound to fade in and out.
AM
The range for most AM stations is greater
than for FM, especially at night. The longer
range can cause station frequencies to
interfere with each other. Static can also
occur when things like storms and power

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
168 Infotainment System
.While the active call is hands-free, touch
the Audio Output option, then touch
Phone to switch to the handset mode.
The mute icon will not be available or
functional while Handset mode is active.
.While the active call is on the handset,
touch the Audio Output option, then
touch Car Speakers to switch to the
hands-free mode.
Making a Call Using Contacts
Calls can be made through the Bluetooth
system using personal cell phone contact
information for all cell phones that support
the Phone Book feature. Become familiar
with the cell phone settings and operation
and that the phone is set to allow the
sharing of contacts over Bluetooth with the
vehicle. Verify the cell phone supports this
feature and that the phone is set to allow
the sharing of contacts over Bluetooth with
the vehicle.
The Contacts menu accesses the phone book
stored in the cell phone.
To make a call using the Contacts menu:1. Touch the Phone icon on the Home Page or on the shortcut tray near the left of
the display. 2. Touch Contacts.
3. There are two methods to search for
contacts:
.Search bar –Touch the search icon
on the top right of the Phones
window and type the name or
number of the contact on the
keyboard. Search results will be
displayed corresponding to the user
input. Touch the name to call.
.Scroll –Touch the list and scroll,
or use the scrollbar on the left side
of the Phones window. Touch the
name to call.
Making a Call Using the Recents Menu
The Recents menu accesses the recents call
list from your cell phone.
To make a call using the Recents menu:
1. Touch the Phone icon on the Home Page or on the shortcut tray near the left of
the display.
2. Touch Recents.
3. Touch the name or number to call.
Making a Call Using the Keypad
To make a call by dialing the numbers: 1. Touch the Phone icon on the Home Page or on the shortcut tray near the left of
the display.
2. Touch Keypad and enter a phone number.
3. Touch the phone icon on the infotainment display to start dialing the
number.
Searching Contacts Using the Keypad
To search for contacts using the keypad:
1. Touch the Phone icon on the Home Page.
2. Touch Keypad and enter partial phone numbers or contact names using the
digits on the keypad to search.
Results appear on the right side of the
display. Touch one to place a call.
Accepting or Declining a Call
When an incoming call is received, the
infotainment system mutes and a ring tone
is heard in the vehicle.
Accepting a Call
There are two ways to accept a call:
.Pressgon the steering wheel controls.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
Infotainment System 169
.Touch Answer on the infotainment
display.
Declining a Call
There are two ways to decline a call:
.Presscon the steering wheel controls.
.Touch Decline on the infotainment
display.
Call Waiting
Call waiting must be supported on the
Bluetooth cell phone and enabled by the
wireless service carrier to work.
Accepting a Call
Press
gto answer, then touch Switch on
the infotainment display.
Declining a Call
Press
cto decline, then touch Decline on
the infotainment display.
Switching Between Calls (Call Waiting
Calls Only)
To switch between calls, touch Phone on the
Home Page to display Call View. While in
Call View, touch the call information of the
call on hold to change calls.
Ending a Call
.Presscon the steering wheel controls.
.Touch#on the infotainment display,
next to a call, to end only that call.
Dual Tone Multi-Frequency (DTMF) Tones
The in-vehicle Bluetooth system can send
numbers during a call. This is used when
calling a menu-driven phone system. Use the
Keypad to enter the number.
Bluetooth (Pairing and Using a
Phone for Base Radio)
Pairing
A Bluetooth-enabled cell phone must be
paired to the Bluetooth system and then
connected to the vehicle before it can be
used. See the cell phone manufacturer's user
guide for Bluetooth functions before pairing
the cell phone.
Pairing Information
.A Bluetooth phone with music capability
can be paired to the vehicle as a phone
and a music player at the same time.
.Up to 10 devices can be paired to the
Bluetooth system.
.The pairing process is disabled when the
vehicle is moving.
.Pairing only needs to be completed once,
unless the pairing information on the cell
phone changes or the cell phone is
deleted from the system.
.If multiple paired cell phones are within
range of the system, the system connects
to the paired cell phone that is set to
First to Connect. If there is no phone set
to First to Connect, it will link to the
device which was used last. To link to a
different paired phone, see “Linking to a
Different Phone” later in this section.
Pairing a Phone 1. Make sure Bluetooth has been enabled on the cell phone before starting pairing.
2. Touch the PHONE icon on the Home Page or the phone shortcut on the
applications tray at the bottom of the
screen.
3. Touch Phone at the top of the infotainment display. There may also be
an Add option in the middle of the
Phone screen. Touching this Add Phone
option will shortcut to the Phone
List menu.
4. Touch Add Phone.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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Infotainment System 171
this section for more information about
setting the device as the First to Connect
or as a Secondary Phone.
Switching to Handset or
Handsfree Mode
To switch between handset or
handsfree mode:
.While the active call is hands-free, touch
the Handset display option to switch to
the handset mode.
The mute icon will not be available nor
functional while Handset mode is active.
.While the active call is on the handset,
touch the Handset display icon to switch
to the hands-free mode.
Making a Call Using Contacts and Recent
Calls
Calls can be made through the Bluetooth
system using personal cell phone contact
information for all cell phones that support
the Phone Book feature. Become familiar
with the cell phone settings and operation.
Verify the cell phone supports this feature.
The Contacts menu accesses the phone book
stored in the cell phone.The Recents menu accesses the recents call
list from your cell phone.
To make a call using the Contacts menu:
1. Touch Phone on the Home Page.
2. Touch Contacts.
3. The Contacts list can be searched by using the first character. Touch A-Z on
the infotainment display to scroll
through the list of names.
Select the name to call.
4. Select the desired contact number to call.
To make a call using the Recents menu: 1. Touch Phone on the Home Page.
2. Touch Recents.
3. Touch the name or number to call.
Making a Call Using the Keypad
To make a call by dialing the numbers:1. Touch Phone on the Home Page.
2. Touch Keypad and enter a phone number.
3. Touch
#to start dialing the number.
Searching Contacts Using the Keypad
To search for contacts using the keypad: 1. Touch Phone on the Home Page. 2. Touch Keypad and enter partial phone
numbers or contact names using the
digits on the keypad to search.
Results appear on the right side of the
screen. Touch one to place a call.
Accepting or Declining a Call
When an incoming call is received, the
infotainment system mutes and a ring tone
is heard in the vehicle.
Accepting a Call
There are three ways to accept a call:
.Pressgon the steering wheel controls.
.Touch Answer on the infotainment
display.
.Select Answer on the instrument cluster
using the select control.
Declining a Call
There are three ways to decline a call:
.Pression the steering wheel controls.
.Touch Ignore on the infotainment display.
.Select Ignore on the instrument cluster
using the select control.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
172 Infotainment System
Call Waiting
Call waiting must be supported on the
Bluetooth cell phone and enabled by the
wireless service carrier to work.
Accepting a Call
There are three ways to accept a
call-waiting call:
.Pressgon the steering wheel controls.
.Touch Switch on the infotainment display.
.Select Switch on the instrument cluster
using the select control.
Declining a Call
There are three ways to decline a
call-waiting call:
.Pression the steering wheel controls.
.Touch Ignore on the infotainment display.
.Select Ignore on the instrument cluster
using the select control.
Switching Between Calls (Call Waiting
Calls Only)
To switch between calls, press the phone
icon on the Home Page to display the Call
View. While in Call View, touch the call
information of the call on hold to change
calls.
Three-Way Calling
Three-way calling must be supported on the
Bluetooth phone and enabled by the
wireless service carrier to work.
To start a three-way call while in a
current call: 1. In the Call View, select Add Call to add another call.
2. Initiate the second call by selecting from Recents, Contacts, or Keypad.
3. When the second call is active, press the merge icon to conference the three-way
call together.
Ending a Call
.Pression the steering wheel controls.
.Touchbnext to a call to end only
that call.
.Select End on the instrument cluster using
the select control.
Dual Tone Multi-Frequency (DTMF) Tones
The in-vehicle Bluetooth system can send
numbers during a call. This is used when
calling a menu-driven phone system. Use the
Keypad to enter the number.
Apple CarPlay and Android Auto
(Base Radio)
If equipped, Android Auto and/or Apple
CarPlay capability may be available through
a compatible smartphone. If available, the
Android Auto and Apple CarPlay icons will
change from gray to color on the Home
Page of the infotainment display.
To use Android Auto and/or Apple CarPlay:
For Wired Phone Projection
1. Download the Android Auto app to your smartphone from the Google Play store
for phones running Android 9 and below.
There is no app required for Apple
CarPlay.
2. Connect your Android phone or Apple iPhone by using the factory-provided
phone USB cable and plugging into a
USB data port. For best performance, it is
highly recommended to use the device’s
factory-provided USB cable, which should
be replaced after significant wear to
maintain connection quality. Aftermarket
or third-party cables may not work.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
Infotainment System 177
Climate and Air Quality
Adjusts different climate settings.
Collision/Detection Systems
Adjusts different driver assistance system
settings.
Comfort and Convenience
Adjusts different comfort and convenience
settings.
Lighting
Adjusts different lighting settings.
Power Door Locks
Adjusts different door lock settings.
Remote Lock, Unlock, and Start
Adjusts different remote lock settings.
Ride Height
Adjusts different ride height settings.
Power Assist Steps
Adjusts different running board settings.
Seating Position
Adjusts different seat settings.
Suspension
Adjusts different suspension settings.Trailering
Adjusts different trailering settings.
Teen Driver
See
Teen Driver 0179.
Valet Mode
This will lock the infotainment system and
steering wheel controls. It may also limit
access to vehicle storage locations,
if equipped.
To enable valet mode: 1. Enter a four-digit code on the keypad.
2. Select Enter to go to the confirmation screen.
3. Re-enter the four-digit code.
Touch Lock or Unlock to lock or unlock the
system. Touch Back to go back to the
previous menu.
Settings (Uplevel Radio)
To access the Settings menus: 1. Touch Settings on the Home Page on the infotainment display.
2. Touch the desired category to display a list of available options. 3. Touch to select the desired feature
setting.
4. Touch the options on the infotainment display to disable or enable a feature.
5. Touch
Sto go back.
The Settings menu may contain the
following:
Connections
The menu may contain the following:
Phones
Allows connecting to a different cell phone
or mobile device source, disconnect a cell
phone or media device, or delete a cell
phone or media device.
Wi-Fi Networks
Shows connected and available Wi-Fi
networks.
Wi-Fi Hotspot
Allows adjustment of different Wi-Fi
features.