key CHEVROLET SILVERADO 2024 Repair Manual

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
322 Vehicle Care
Extended Storage: Remove the black,
negative (−) cable from the battery or use a
battery trickle charger.
Negative Battery Cable Disconnection
{Warning
Before disconnecting the negative battery
cable, turn off all features, turn the
ignition off, and remove the key,
if equipped, from the vehicle. If this is
not done, you or others could be injured,
and the vehicle could be damaged.
Caution
If the battery is disconnected with the
ignition on or the vehicle in Retained
Accessory Power (RAP), the OnStar
back-up battery will be permanently
discharged and will need to be replaced.
1. Make sure the lamps, features, and accessories are turned off.
2. Turn the vehicle off and remove the key, if equipped.
1. Loosen the negative battery cable nut (1).
2. Remove the negative battery cableclamp (2) from the negative battery post.
3. Cover the negative battery cable clamp, and negative battery post with a
non-conductive material to prevent any
contact with the negative battery cable.
Negative Battery Cable Reconnection
Caution
When reconnecting the battery:
.Use the original nut from the vehicle
to secure the negative battery cable.
Do not use a different nut. If you
need a replacement nut, see your
dealer.
.Tighten the nut with a hand tool. Do
not use an impact wrench or power
tools to tighten the nut.
The vehicle could be damaged if these
guidelines are not followed.
Caution
Do not use paints, lubricants, or corrosion
inhibitors on the nut that secures the
negative battery cable to the vehicle. This
could damage the vehicle.
1. Install the negative battery cable clamp to the negative battery post.
2. Tighten the negative battery cable nut.
3. Turn the vehicle on.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
Vehicle Care 361
1. Spare Tire (Valve Stem Pointed Down)
2. Tire/Wheel Retainer
3. Hoist Cable
4. Hoist Assembly
5. Hoist Shaft
6. Jack Handle Extensions
7. Wheel Wrench
8. Spare Tire Lock (If Equipped)
9. Hoist Shaft Access Hole
10. Hoist End of Extension Tool
1. Open the hoist shaft access hole coveron the bumper and use the key to
remove the spare tire lock (8),
if equipped. To remove the spare tire
lock, insert the key, turn, and pull
straight out.
2. Assemble the wheel wrench (7) and thetwo jack handle extensions (6), as shown.
Spare Tire Cable (If Equipped)
3. If the vehicle is equipped with a spare tire cable disconnect the cable from the
attachment on the frame by unclipping
it from the frame attachment bracket.
4. Insert the hoist end (open end) (10) ofthe extension through the hole (9) in the
rear bumper.
Do not use the chiseled end of the wheel
wrench.
Be sure the hoist end of the
extension (10) connects to the hoist
shaft. The ribbed square end of the
extension is used to lower the spare tire.
5. Turn the wheel wrench counterclockwise to lower the spare tire to the ground.
Continue to turn the wheel wrench until
the spare tire can be pulled out from
under the vehicle.
6. Pull the spare tire out from under the vehicle.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
376 Vehicle Care
{Warning
Shifting a four-wheel-drive vehicle's
transfer case into N (Neutral) can allow
the vehicle to move even if the
transmission is in P (Park). You or others
could be injured. Set the parking brake
and use wheel blocks before shifting the
transfer case to N (Neutral).
To dinghy tow: 1. Position the vehicle being towed behind the tow vehicle, facing forward and on a
level surface.
2. Securely attach the vehicle being towed to the tow vehicle.
3. Apply the parking brake and start the engine.
4. Shift the transfer case to N (Neutral). See “Shifting into N (Neutral)” under
Four-Wheel Drive 0221.
5. With the engine running, release the parking brake and verify that the
transfer case is in N (Neutral) by shifting
the transmission to D (Drive) and then to
R (Reverse). There should be no
movement while shifting the
transmission. 6. Shift the transmission to D (Drive).
7. Turn the vehicle off. Disregard the Shift
to P (Park) DIC message. See Ignition
Positions 0211.
{Warning
To avoid death, serious injury,
or property damage, before dinghy
towing the vehicle, always disconnect and
secure the negative battery cable and
cover the negative battery post and cable
with a non-conductive material. If the
battery is left connected or the battery
cable contacts the post, the Electric
Parking Brake may activate during
towing, which could cause a crash.
8. Disconnect the negative (–) battery cable. See “Negative Battery Cable
Disconnection” inBattery - North
America 0321.
9. Shift the transmission to P (Park).
Caution
If the steering column is locked, vehicle
damage may occur. 10. Move the steering wheel to make sure
the steering column is unlocked.
11. Keep the remote key outside of the vehicle and manually lock the doors.
Access the vehicle by using the key in
the door lock. See Door Locks019.
Disconnecting the Towed Vehicle
Before disconnecting from the tow vehicle: 1. Park on a level surface. Secure the vehicle with wheel blocks.
2. Reconnect the negative (–) battery. See Battery - North America 0321.
3. Turn on the vehicle. With your foot off the brake pedal, press and hold ENGINE
START/STOP for five seconds until the
green light comes on in the button. See
Ignition Positions 0211.
4. Set the parking brake. See Electric
Parking Brake 0228.
5. Disconnect from the tow vehicle.
6. Shift the transmission to N (Neutral).
7. Shift the transfer case to 2
m(Two-Wheel
Drive High). When the shift to 2
m
(Two-Wheel Drive High) is complete, the
light in the instrument cluster will stop
flashing and stay lit. See
Four-Wheel-Drive Light 0120.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
382 Vehicle Care
Visually check constant velocity joint boots
and axle seals for leaks.
2500/3500 Series vehicles, at least every
engine oil change lubricate the upper and
lower control arm ball joints.
2500/3500 Series vehicles equipped with
steering linkage, at least every engine oil
change lubricate the tie rod ball joints, idler
arm pivot shaft bearings, idler arm socket,
and pitman arm socket.
Caution
Lubrication of applicable suspension
points should not be done unless the
temperature is−12 °C (10 °F) or higher,
or damage could result.
Body Component Lubrication
Lubricate all key lock cylinders, hood hinges,
liftgate hinges, and the steel fuel door hinge
unless the components are plastic. Applying
silicone grease on weatherstrips with a clean
cloth will make them last longer, seal better,
and not stick or squeak.
Underbody Maintenance
At least twice a year, spring and fall, use
plain water to flush any corrosive materials
from the underbody. Take care to
thoroughly clean any areas where mud and
other debris can collect. If equipped with
power assist steps, extend them and then
use a high pressure wash to clean all joints
and gaps.
Do not directly power wash the transfer
case and/or front/rear axle output seals.
High pressure water can overcome the seals
and contaminate the fluid. Contaminated
fluid will decrease the life of the transfer
case and/or axles and should be replaced.
Sheet Metal Damage
If the vehicle is damaged and requires sheet
metal repair or replacement, make sure the
body repair shop applies anti-corrosion
material to parts repaired or replaced to
restore corrosion protection.
Original manufacturer replacement parts will
provide the corrosion protection while
maintaining the vehicle warranty.
Finish Damage
Quickly repair minor chips and scratches
with touch-up materials available from your
dealer to avoid corrosion. Larger areas of
finish damage can be corrected in your
dealer's body and paint shop.
Chemical Paint Spotting
Airborne pollutants can fall upon and attack
painted vehicle surfaces causing blotchy,
ring-shaped discolorations, and small,
irregular dark spots etched into the paint
surface. Refer to “Finish Care”previously in
this section.
Interior Care
To prevent dirt particle abrasions, regularly
clean the vehicle's interior. Before using
cleaners, read and follow all safety
instructions on the label. While cleaning the
interior, open the doors and windows to get
proper ventilation. Newspapers or dark
garments can transfer color to the vehicle’s
interior.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
392 Service and Maintenance
Recommended Fluids, Lubricants, and Parts
Recommended Fluids and Lubricants
This maintenance section applies to vehicles with a gasoline engine. If the vehicle has a diesel engine, see“Recommended Fluids and Lubricants”
in the Duramax diesel supplement.
Fluids and lubricants identified below by name or specification, including fluids or lubricants not listed here, can be obtained from your dealer.
Usage Fluid/Lubricant
Automatic Transmission DEXRON ULV Automatic Transmission Fluid.
Chassis Lubrication Chassis lubricant meeting requirements of NLGI #2, Category LB or GC-LB.
Engine Coolant 50/50 mixture of clean, drinkable water and use only DEX-COOL coolant. See Cooling System
0 313.
Engine Oil Engine oil meeting the dexos1 specification of the proper SAE viscosity grade. ACDelco dexos1
full synthetic is recommended. See Engine Oil0308.
Front and Rear Axle Driveshaft Splines See your dealer.
Front Axle (Four-Wheel Drive) and Rear Axle See your dealer. Hydraulic Brake System DOT 4 Hydraulic Brake Fluid. See Brake Fluid0320.
Hydraulic Power Steering System GM Power Steering Fluid. See your dealer.
Key Lock Cylinders, Hood Hinges, Body Door Hinge Pins, Tailgate Hinge and Linkage, Fuel Door Hinge, Tailgate Handle Pivot Points, Hinges, Latch Bolt, and Linkage Multi-Purpose Lubricant, Superlube. See your dealer.
Transfer Case (Four-Wheel Drive) DEXRON-VI Automatic Transmission Fluid. Windshield Washer Automotive windshield washer fluid that meets regional freeze protection requirements.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
OnStar 411
Or
.Give OnStar Turn-by-Turn Navigation voice
commands.
.Obtain and customize the Wi-Fi hotspot
name or SSID and password, if equipped.
Press
Qto connect to an Advisor to:
.Verify account information or update
contact information.
.Get driving directions.
.Receive a Diagnostic check of the vehicle's
key operating systems.
.Receive Roadside Assistance.
.Manage Wi-Fi Settings, if equipped.
Press
>to get a priority connection to an
OnStar Advisor available 24/7 to:
.Get help for an emergency.
.Be a Good Samaritan or respond to an
AMBER Alert.
.Get assistance in severe weather or other
crisis situations and find evacuation
routes.
OnStar Services
Emergency
Emergency Services require an active safety
and security plan. With Automatic Crash
Response, built-in sensors can automatically
alert a specially trained OnStar Advisor who
is immediately connected in to the vehicle
to help.
Press
>for a priority connection to an
OnStar Advisor who can contact emergency
service providers, direct them to your exact
location, and relay important information.
With OnStar Crisis Assist, specially trained
Advisors are available 24 hours a day, 7 days
a week, to provide a central point of
contact, assistance, and information during a
crisis.
With Roadside Assistance, Advisors can
locate a nearby service provider to help with
a flat tire, a battery jump, or an empty
gas tank.
Security
If equipped, OnStar provides these services:
.With Stolen Vehicle Assistance, OnStar
Advisors can use GPS to pinpoint the
vehicle and help authorities quickly
recover it.
.With Remote Ignition Block, if equipped,
OnStar can block the vehicle from being
restarted.
.With Stolen Vehicle Slowdown,
if equipped, OnStar can work with law
enforcement to gradually slow the
vehicle down.
Theft Alarm Notification
If equipped, if the doors are locked and the
vehicle alarm sounds, a notification by text,
e-mail, or phone call will be sent. If the
vehicle is stolen, an OnStar Advisor can work
with authorities to recover the vehicle.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
Connected Services 417
Remote Services
Contact an OnStar Advisor to unlock the
doors or sound the horn and flash the
lamps.
Marketplace
OnStar Advisors can provide offers from
restaurants and retailers on your route, help
locate hotels, or book a room. These services
vary by market.
Diagnostics
By monitoring and reporting on the vehicle's
key systems, OnStar Advanced Diagnostics,
if equipped, provides a way to keep up on
maintenance. Capabilities vary by model.
See www.onstar.com for details and system
limitations. Features are subject to change.
For updates on feature capabilities, see
my.chevrolet.com. Message and data rates
may apply.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
Index 423
General InformationService and Maintenance . . . . . . . . . . . . . . 387
Towing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 270
Vehicle Care . . . . . . . . . . . . . . . . . . . . . . . . . . . 304
Glass Replacement . . . . . . . . . . . . . . . . . . . . . . . 325
Global Positioning System (GPS) . . . . . . . . . 162
Glove Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 402
Guidance Problems with the Route . . . . . . . . . . . . . . 163
H
Halogen Bulbs . . . . . . . . . . . . . . . . . . . . . . . . . . . 327
Hazard Warning Flashers . . . . . . . . . . . . . . . . . 141
Head Restraints . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Head-Up Display (HUD) . . . . . . . . . . . . . . . . . . 130
Headlamps
Aiming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 327
Automatic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Bulb Replacement . . . . . . . . . . . . . . . . . . . . . . 327
Daytime Running Lamps (DRL) . . . . . . . . . 140
Flash-to-Pass . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Headlamps, Front Turn Signal,Sidemarker, and Parking Lamps . . . . . . 327
High-Beam On Light . . . . . . . . . . . . . . . . . . . 125
High/Low Beam Changer . . . . . . . . . . . . . . 140
Lamps On Reminder . . . . . . . . . . . . . . . . . . . 125 Heated
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Rear Seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Steering Wheel . . . . . . . . . . . . . . . . . . . . . . . . 100
Ventilated Front Seats . . . . . . . . . . . . . . . . . . 50
Heater Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213
Heating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185, 187
High-Beam On Light . . . . . . . . . . . . . . . . . . . . . . 125
Hill Descent Control (HDC) . . . . . . . . . . . . . . . . . 231
Descent Control Light . . . . . . . . . . . . . . . . . . . 121
Hill and Mountain Roads . . . . . . . . . . . . . . . . 201
Hill Start Assist (HSA) . . . . . . . . . . . . . . . . . . . . 229
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 305
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .101
How to Wear Seat Belts Properly . . . . . . . . . 54
HVAC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185, 187
I
Ignition Positions . . . . . . . . . . . . . . . . . . . . . . . . . 211
Immobilizer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Indicator Pedestrian Ahead . . . . . . . . . . . . . . . . . . . . . . . 121
Vehicle Ahead . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Indicators
Warning Lights and Gauges . . . . . . . . . . . . 106
Infants and Young Children, Restraints . . . . .72 Information
Publication Ordering . . . . . . . . . . . . . . . . . . . 406
Infotainment Using the System . . . . . . . . . . . . . . . . . . . . . . 152
Infotainment System . . . . . . . . . . . . . . . . . . . . 409
Inspection Multi-Point Vehicle . . . . . . . . . . . . . . . . . . . . 390
Instrument Cluster . . . . . . . . . . . . . . . . . . .107, 108
Instrument Panel Overview . . . . . . . . . . . . . . . . .5
Interior Rearview Mirrors . . . . . . . . . . . . . . . . . .35
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . 2, 148
J
Jump Starting - North America . . . . . . . . . . . . . . . 370
K
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11Remote . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Remote Operation . . . . . . . . . . . . . . . . . . . . . . . 12
L
Labeling, Tire Sidewall . . . . . . . . . . . . . . . . . . . .341
LampsAuxiliary Roof Mounted Lamp . . . . . . . . . 143
Daytime Running (DRL) . . . . . . . . . . . . . . . . 140
Dome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Exterior Cargo . . . . . . . . . . . . . . . . . . . . . . . . . 144
Exterior Controls . . . . . . . . . . . . . . . . . . . . . . . 138

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
426 Index
PassengerAirbag Status Indicator . . . . . . . . . . . . . . . . . 116
Compartment Air Filter . . . . . . . . . . . . . . . . 190
Sensing System . . . . . . . . . . . . . . . . . . . . . . . . . 65
Pedestrian Ahead Indicator . . . . . . . . . . . . . . . 121
Perchlorate Materials Requirements, California . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 304
Phone Apple CarPlay andAndroid Auto . . . . . . . . . . . . . . . . . . . . 172, 174
Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . 165, 169
Pickup Conversion to Chassis Cab . . . . . . . . 302
Port USB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
Positioning Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
Power Assist Steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Door Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Outlets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Protection, Battery . . . . . . . . . . . . . . . . . . . . . 147
Retained Accessory (RAP) . . . . . . . . . . . . . . 214
Seat Adjustment . . . . . . . . . . . . . . . . . . . . . . . . 46
Steering Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . . 317
Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Pregnancy, Using Seat Belts . . . . . . . . . . . . . . 59 Privacy
Vehicle Data Recording . . . . . . . . . . . . . . . . 408
Problems with Route Guidance . . . . . . . . . . 163
Program Courtesy Transportation . . . . . . . . . . . . . . . 404
Prohibited Fuels . . . . . . . . . . . . . . . . . . . . . . . . . 266
Proposition 65 Warning California . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Proposition 65 Warning, California . . . . . . . 370
Publication Ordering Information . . . . . . . . 406
R
Radiator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 313
Radio AM-FM Radio . . . . . . . . . . . . . . . . . . . . . . 154, 156
Frequency Statement . . . . . . . . . . . . . . . . . . 407
Reception . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
Satellite . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
Reading Lamps . . . . . . . . . . . . . . . . . . . . . . . . . . .145
Rear Axle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 323
Camera Mirror . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Heated Seats . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Locking Axle . . . . . . . . . . . . . . . . . . . . . . . . . . . 233
Seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Rearview Mirror
Truck Bed Camera . . . . . . . . . . . . . . . . . . . . . . 38
Rearview Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . .35 Automatic Dimming . . . . . . . . . . . . . . . . . . . . 35
Reclining Seatbacks . . . . . . . . . . . . . . . . . . . . . . . 46
Recognition Voice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
Recommended Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 266
Recommended Fluids and Lubricants . . . . . 392
Records Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . 394
Recreational Vehicle Towing . . . . . . . . . . . . . 374
Reimbursement Program, GM Mobility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 402
Remote
Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Key Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Vehicle Start . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Replacement Glass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 325
Replacement Parts Airbags . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . 393
Replacing
Airbag System . . . . . . . . . . . . . . . . . . . . . . . . . . 70
LATCH System Parts After a Crash . . . . . . 87