tow CHEVROLET SILVERADO 2024 Workshop Manual

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/12/22
232 Driving and Operating
Noise from the Electronic Brake Control
Module (EBCM) is normal when HDC is
active.
When HDC is activated, the initial HDC
speed is set to the current driving speed.
It can be increased or decreased by pressing
+RES or SET- on the steering wheel, or by
applying the accelerator or brake pedal. This
adjusted speed becomes the new set speed.
HDC will remain enabled between 30 and
60 km/h (19 and 37 mph); however, vehicle
speed cannot be set or maintained in this
range. HDC will automatically disable if the
vehicle speed is above 80 km/h (50 mph) or
above 60 km/h (37 mph) for at least
30 seconds.
5must be pressed again to re-enable HDC.
HDC may disable after an extended period
of use. If this happens, HDC will require
time to cool down. The length of time HDC
remains active depends on road conditions,
grade, set speed, vehicle loading, and
outside temperature.
When enabled, if the vehicle speed is above
30 km/h (19 mph) and below 60 km/h
(37 mph), a DIC message will display.
Driver Mode Control
Driver Mode Control (DMC) allows the driver
to adjust the overall driving experience to
better suit preference by adjusting multiple
systems to fit specific driving needs. Drive
mode availability and affected vehicle
subsystems are dependent upon vehicle trim
level, region, and optional features.
Mode Activation
Work Truck
Uplevel Shown, Base Level Similar
To activate drive modes, turn the knob
clockwise.
Depending on vehicle trim, the Tow/Haul
mode button may be on the drive mode
control knob or the center stack. Press
_
or turn the knob clockwise to enter
the mode.
Modes
Normal Mode : Use for normal city and
highway driving to provide a smooth ride.
This setting provides balance between
comfort and handling. This is the standard/

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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Driving and Operating 233
default mode. There is no persistent
indicator in the instrument cluster for
this mode.
6Snow/Ice Mode :Snow/Ice Mode
improves vehicle acceleration on snow and
ice covered roads. When active, Snow/Ice
Mode will adjust acceleration to optimize
traction on slippery surfaces. This can
compromise the acceleration on dry asphalt.
This feature is not intended for use when
the vehicle is stuck in sand, mud, ice, snow,
or gravel. If the vehicle becomes stuck, see If
the Vehicle Is Stuck 0203.
7Off-Road Mode : Use this mode for
off-road recreational driving. Off-Road Mode
should be used to improve driving at
moderate speeds, on grass, gravel, dirt,
unpaved roads, or snow-covered roads. The
accelerator pedal is tuned for off-road use.
This mode modifies pedal mapping,
transmission shift pattern, Antilock Brake
System (ABS), StabiliTrak/Electronic Stability
Control (ESC), and Traction Control System
(TCS) performance.
For more information on off-road driving see
Off-Road Driving 0197.
_Tow/Haul Mode : Use this mode
when hauling heavy loads to provide
increased performance and vehicle control.
Tow/Haul Mode adjusts the transmission
shift pattern, trailer sway, and steering.
If the vehicle is turned off with Tow/Haul
Mode active and then restarted within four
hours or less, Tow/Haul will remain active.
Otherwise, the vehicle will start in
Normal Mode.
If the vehicle has a diesel engine, exhaust
braking is automatically activated when
Tow/Haul Mode is selected. It maintains
vehicle speed by automatically
implementing a shift pattern that uses the
engine and the transmission to slow the
vehicle. The system will command
downshifts and use the turbocharger on the
engine to reduce vehicle speed when the
brake is applied. The normal tow/haul shift
pattern will return once the vehicle is on a
low grade or when the accelerator pedal is
pressed.
While in the Electronic Range Select (ERS)
Mode, grade breaking is deactivated,
allowing the driver to select a range and
limiting the highest gear available. See
Manual Mode 0220. For more information on trailer weight
specifications, see
Towing Equipment 0278.
Locking Rear Axle
Vehicles with a locking rear axle can give
more traction on snow, mud, ice, sand,
or gravel. It works like a standard axle most
of the time, but when traction is low, this
feature will allow the rear wheel with the
most traction to move the vehicle.
Cruise Control
If equipped, cruise control allows the vehicle
to maintain a set speed of 40 km/h
(25 mph) or more without active
acceleration. Cruise control does not work at
speeds below about 40 km/h (25 mph).
{Warning
Cruise control can be dangerous where
you cannot drive safely at a steady
speed. Do not use cruise control on
winding roads or in heavy traffic.
Cruise control can be dangerous on
slippery roads. On such roads, fast
changes in tire traction can cause
(Continued)

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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Driving and Operating 235
Reducing Speed While Using Cruise Control
If cruise control is already activated:
.Press and hold SET–down until the
desired lower speed is reached, then
release it.
.To decrease vehicle speed in small
increments, briefly press SET– down. For
each press, the vehicle goes about 1 km/h
(1 mph) slower.
The speedometer reading can be displayed
in either English or metric units. See
Instrument Cluster (Base Level) 0107 or
Instrument Cluster (Uplevel) 0108. The
increment value used depends on the units
displayed.
Passing Another Vehicle While Using Cruise
Control
Use the accelerator pedal to increase the
vehicle speed. When you take your foot off
the accelerator pedal, the vehicle will slow
down to the previously set cruise speed.
While pressing the accelerator pedal or
shortly following the release to override
cruise control, briefly pressing SET– will
result in cruise control set to the current
vehicle speed. Using Cruise Control on Hills
How well cruise control works on a hill
depends on the vehicle speed, the load, and
the steepness of the hill. When going up a
steep hill, you may have to apply the
accelerator pedal to maintain the set speed.
While going downhill, cruise braking helps
maintain driver selected speed.
Cruise Grade Braking is enabled when the
vehicle is started and cruise control is active.
It assists in maintaining driver selected
speed when driving on downhill grades by
using the engine and transmission to slow
the vehicle.
For other forms of descent control, see
Hill
Descent Control (HDC) 0231, Automatic
Transmission 0218, and Tow/Haul Mode
0 221.
Ending Cruise Control
There are four ways to end cruise control:
.Lightly apply the brake pedal.
.Press*.
.Shift the transmission to N (Neutral).
.Press5. Erasing Speed Memory
The cruise control set speed is erased from
memory if
5is pressed or the ignition is
turned off.
Adaptive Cruise Control (Camera)
If equipped, Adaptive Cruise Control (ACC)
allows the cruise control set speed and
following gap to be selected. Read this
entire section before using this system. The
following gap is the following time between
your vehicle and a vehicle detected directly
ahead in your path, moving in the same
direction. If no vehicle is detected in your
path, ACC works like regular cruise control.
ACC uses a windshield mounted front
camera sensor.
See Radio Frequency Statement 0407.
If a vehicle is detected in your path, ACC can
apply acceleration or limited, moderate
braking to maintain the selected following
gap. To disengage ACC, apply the brake.
If ACC is controlling the vehicle speed when
the Traction Control System (TCS) or
StabiliTrak/Electronic Stability Control (ESC)
system activates, ACC may automatically
disengage. See Traction Control/Electronic
Stability Control 0230. When road

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244 Driving and Operating
When following a vehicle and entering a
curve, ACC may not detect the vehicle ahead
and accelerate to the set speed. When this
happens, the vehicle ahead indicator will not
appear.
ACC may detect a vehicle that is not in your
lane and apply the brakes.
ACC may occasionally provide an alert and/
or braking that is considered unnecessary.
It could respond to vehicles in different
lanes or stationary objects when entering or
exiting a curve. This is normal operation.
The vehicle does not need service.Other Vehicle Lane Changes
ACC will not detect a vehicle ahead until it
is completely in the lane. The brakes may
need to be manually applied.
Objects Not Directly in Front of Your Vehicle
The detection of objects in front of the
vehicle may not be possible if:
.The vehicle or object ahead is not within
your lane.
.The vehicle ahead is shifted, not centered,
or is shifted to one side of the lane.
Driving in Narrow Lanes
Vehicles in adjacent traffic lanes or roadside
objects may be incorrectly detected when
located along the roadway. Do Not Use ACC on Hills
Do not use ACC when driving on steep hills
as ACC may not detect a vehicle ahead.
Towing with ACC
If equipped when towing a trailer, ACC
driving characteristics such as following gap,
acceleration rates and braking rates may be
modified to provide a better towing
experience.
When ACC is used with vehicles equipped
with aftermarket trailer brake controller,
disengage ACC before applying the manual
trailer brake. ACC will not automatically
disengage when manual trailer brake is
applied.
ACC may be used when towing a trailer
when trailer attached is within GM-approved
allowable size and weight limits. See
Trailer
Towing 0274.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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Driving and Operating 245
When towing a trailer with ACC, it is
important to properly set the Trailer Gain.
See“Integrated Trailer Brake Control
System” inTowing Equipment 0278 for
Trailer Gain Adjustment Procedure.
Use Tow/Haul mode when driving down
steep hills or mountain grades, or when
hauling heavy loads. See Driver Mode
Control 0232.
Disengaging ACC
There are three ways to disengage ACC:
.Step lightly on the brake pedal.
.Press*.
.PressJ.
Erasing Speed Memory
The ACC set speed is erased from memory if
Jis pressed or if the ignition is turned off.
Weather Conditions Affecting ACC
If the interior temperature is extremely
high, the instrument cluster may indicate
that ACC is temporarily unavailable. This can
be caused by extreme hot weather
conditions with direct sunlight on the front
camera. ACC will return to normal operation
once the cabin temperature is lower. Conditions that are associated with low
visibility, such as fog, rain, snow, or road
spray, may limit ACC performance. Water
droplets from rain or snow that remain on
the windshield may also limit ACC’s ability
to detect objects.
System operation may be limited under
snow, heavy rain, or road spray conditions.
{Warning
Camera visibility may be limited and the
ACC system may not work properly if the
windshield is not clear. Do not use ACC if
moisture is present on the inside of the
windshield or the windshield washer is
used in cold weather. Turn on the front
defroster and make sure the windshield is
clear before using ACC. Before driving,
check that the windshield wipers are in
good condition and replace them if worn.
Lighting Conditions Affecting ACC
The ACC front camera can be affected by
poor lighting conditions, and ACC may have
limited performance when:
.There are changes in brightness, such as
entering and exiting tunnels, bridges, and
overpasses.
.Low sun angles cause the camera to not
detect objects, or it is more difficult to
detect objects in the same traffic lane.
.Lighting is poor in the evening or early
morning
.There are multiple changes in brightness
or shadows along the vehicle roadway.
.In a tunnel without the headlamps on,
or in a tunnel when there is a vehicle in
front that does not have its taillamps on.
.Subjected to strong light from opposing
lane traffic in the front of the vehicle,
such as high-beam headlamps from
oncoming traffic.
Accessory Installations and Vehicle
Modifications
Do not install or place any object around
the front camera windshield area that would
obstruct the front camera view.
Do not install objects on top of the vehicle
that overhang and obstruct the front
camera, such as a canoe, kayak, or other
items that can be transported on the
vehicle roof.
Do not modify the hood, headlamps, or fog
lamps, as this may limit the camera’s ability
to detect an object.

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Driving and Operating 253
when the Camera App is active. To
access this view when in a forward
gear above 12 km/h (8 mph), select
CAMERA on the infotainment
display and select Picture-in-Picture
Side View. The view can be closed
by selecting X, Home or Back.
Additional Views and Alerts
.Turn Signal Activated Views
Displays a rearward view of the left or
right side of the vehicle and trailer when
a trailer is connected. Views are provided
based on turn signal activation with the
right-side view being shown when the
right turn signal is active and the left side
view being shown when the left turn
signal is active. The feature can be
enabled or disabled.To view available
settings from the infotainment screen,
touch Settings > Vehicle > Collision/
Detection Systems. The view can be
closed early by selecting X, Home or Back.
A Trailer Length Indicator Overlay is
available in the Turn Signal Activated
Views when the trailer is relatively
straight behind the vehicle and a
compatible profile is configured and
selected via the Trailering App. The
overlay will not be visible when the position of the trailer is too far to the left
or right. The overlay can be enabled or
disabled. To view available settings from
the infotainment screen, touch Settings >
Vehicle > Collision/Detection Systems.
.Jack-Knife Detection and Alert
The vehicle may be equipped with
Jack-Knife Detection. The system will track
the position of the trailer relative to the
vehicle. As the front of the trailer
approaches the rear of the vehicle, a
warning or an alert will be displayed.
A warning indicates to the driver to
proceed with caution, an alert indicates
that a collision is imminent. Based on
vehicle equipment and user settings, the
visual warning or alert may be
accompanied by audible or safety alert
seat notifications. To view available
settings from the infotainment screen,
touch Settings > Vehicle > Collision/
Detection Systems.
.Trailer Angle Indicator
The vehicle may be equipped with a
Trailer Angle Indicator. The Trailer Angle
Indicator gives the driver a visual
representation of the trailer’s position
relative to the vehicle. (Available only in
Reverse, Guidelines On, Rear Trailering
Views).
{Warning
Use Hitch Guidance only to help back the
vehicle to a trailer hitch or, when
traveling above 12 km/h (8 mph), to
briefly check the status of your trailer. Do
not use for any other purpose, such as
making lane change decisions. Before
making a lane change, always check the
mirrors and glance over your shoulder.
Improper use could result in serious
injury to you or others.
HD Surround Vision with Trailer Camera
Provisions
If equipped, this feature provides additional
views to aid in trailering/towing. The
system shows multiple views in the
infotainment display using five cameras
mounted around the vehicle and up to two
additional accessory cameras that can be
mounted on or in a trailer. The front camera
is in the grille under the front emblem, the
side cameras are on the bottom of the
outside mirrors, the rear camera is in the
tailgate handle and the bed camera is

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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254 Driving and Operating
mounted on the rear of the cab.
Additionally, up to two accessory cameras
can be mounted to the rear and/or interior
of the trailer. See your dealer for accessory
trailer cameras. To access, touch CAMERA on
the infotainment display or shift to
R (Reverse). To return to the previous screen
when not in reverse, touch the Home or
Back buttons on the infotainment display.
Certain trailer views require a compatible
trailer profile be configured and selected.
A compatible trailer is a box type trailer
(cargo, camper, etc.) with a conventional
hitch.
Available camera views:
.Front/Rear Standard View
.Front/Rear Top-Down View
.Rear Bowl View
.Front/Rear Side View
.Hitch View
.Bed View
.Rear trailer View
.Rear Side view with a available
articulation functionality
.Picture-in-Picture Side View
.Interior Trailer View
.Transparent trailer View
.Surround View
.Guidance Lines
.Hitch Guidance
Surround Vision (360 Degrees)
If equipped, the Surround Vision system can
display various views surrounding the
vehicle in the infotainment display using
four cameras mounted around the vehicle.
The front camera is in the grille under the
front emblem, the side cameras are on the
bottom of the outside mirrors, and the rear
camera is in the tailgate handle.
The Surround Vision system can be accessed
by selecting CAMERA in the infotainment
display or when the vehicle is shifted into
R (Reverse). To return to the previous screen
sooner, when not in R (Reverse), press the
Home or Back button on the infotainment
system, shift into P (Park), or, while in D
(Drive), reach a vehicle speed of
approximately 12 km/h (8 mph).
Available camera views:
.Front/Rear Standard View
.Front/Rear Top-Down View
.Rear Bowl View
.Front/Rear Side View
.Hitch View
.Surround View
.Guidance Lines
.Hitch Guidance
Surround Vision
If equipped, this feature provides, additional
views to aid in trailering/towing. The Front
Vision Camera and Surround Vision cameras
are not supported. The system can show
various views in the infotainment display
using cameras mounted in and around the
vehicle and trailer. The rear camera is in the
tailgate handle and the cargo bed camera is
mounted on the rear of the cab. Up to two
accessory cameras can be mounted to the
rear and/or interior of the trailer. See your
dealer for these accessory cameras.
The system can be accessed by selecting
CAMERA in the infotainment display or
when the vehicle is shifted into R (Reverse).
To return to the previous screen sooner,
when not in R (Reverse), press the Home or
Back button on the infotainment system or
shift into P (Park).
Available camera views:
.Rear Standard View
.Hitch View
.Bed View
.Rear Trailer View

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256 Driving and Operating
.The accessory trailer cameras were
plugged in when the vehicle was running.
The vehicle needs to be off, with all doors
closed, for at least five minutes prior to
plugging in a trailer camera.
A view may switch automatically if:
.The vehicle is shifted to another gear.
Park Assist
The vehicle may be equipped with Rear Park
Assist (RPA) or Front and Rear Park Assist
(FRPA). Under certain conditions, the Park
Assist system can assist the driver as the
vehicle moves at speeds of less than 8 km/h
(5 mph). The sensors on the bumpers may
detect objects up to 1.2 m (4 ft) in front and
1.8 m (6 ft) behind the vehicle within a zone
25 cm (10 in) high off the ground and below
bumper level. These detection distances may
be shorter during warmer or humid weather.
Blocked sensors will not detect objects and
can also cause false detections. Keep the
sensors clean of mud, dirt, snow, ice, and
slush; and clean sensors after a car wash in
freezing temperatures.
{Warning
The Park Assist system does not detect
children, pedestrians, bicyclists, animals,
or objects located below the bumper or
that are too close or too far from the
vehicle. It is not available at speeds
greater than 8 km/h (5 mph). To prevent
injury, death, or vehicle damage, even
with Park Assist, always check the area
around the vehicle and check all mirrors
before moving forward or backing.
The instrument cluster may have a Park
Assist display with bars that show “distance
to object” and object location information
for the Front and Rear Park Assist system.
As the object gets closer, more bars light up
and the bars change color from yellow to
amber to red. When an object is first detected around the
vehicle, one beep will be heard from the
front or rear (depending on the object's
location), or the driver's seat will pulse two
times if equipped with Safety Alert Seat.
When the object is very close to the vehicle,
the beeps will be continuous or the driver's
seat will pulse five times. Beeps in the front
are higher pitched than beeps in the rear.
Turning the Features On or Off
PressXon the center stack to turn on or
off the Front and Rear Park Assist. The
indicator light next to the button comes on
when the features are on and turns off
when the features have been disabled.
Front and Rear Park Assist can be turned
Off, On, or On with Towbar. To view
available settings from the infotainment
screen, touch Settings > Vehicle > Comfort
and Convenience. If Park Assist is turned off
through vehicle personalization, the Park
Assist button will be disabled. To turn Park

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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Driving and Operating 257
Assist on again, select On in vehicle
personalization. The On with Towbar setting
allows Park Assist to work properly with a
trailer hitch. Some larger trailer hitches may
not be compatible.
Turn off Park Assist when towing a trailer.
To turn the RPA symbols on or off, from the
infotainment screen, touch Settings >
Vehicle > Comfort and Convenience > Rear
Park Assist Symbols.
Rear Cross Traffic Alert (RCTA)
System
If equipped, when the vehicle is shifted into
R (Reverse), RCTA shows a red warning
triangle with a left or right pointing arrow
on the infotainment display to warn of
traffic coming from the left or right. This
system detects objects coming from up to
20 m (65 ft) from the left or right side of
the vehicle. When an object is detected,
either three beeps sound from the left or
right or three Safety Alert Seat pulses occur
on the left or right side, depending on the
direction of the detected vehicle.Use caution while backing up when towing
a trailer, as the RCTA detection zones that
extend out from the back of the vehicle do
not move further back when a trailer is
towed.
RCTA is disabled when the trailer connection
status is displayed.
RCTA can be turned off. To view available
settings from the infotainment screen, touch
Settings > Vehicle > Collision/Detection
Systems.
Assistance Systems for Driving
If equipped, when driving the vehicle in a
forward gear, Forward Collision Alert (FCA),
Front Pedestrian Braking, (FPB), Lane
Departure Warning (LDW), Side Blind Zone
Alert (SBZA), Lane Change Alert (LCA), and/or
the Automatic Emergency Braking (AEB) can
help to avoid a crash or reduce crash
damage.
Forward Collision Alert (FCA)
System
If equipped, the FCA system may help to
avoid or reduce the harm caused by
front-end crashes. When approaching a
vehicle ahead too quickly, FCA provides ared flashing alert on the windshield and
rapidly beeps or pulses the drivers seat (if
equipped). FCA also lights an amber visual
alert if following another vehicle much too
closely.
FCA detects vehicles within a distance of
approximately 60 m (197 ft) and operates at
speeds above 8 km/h (5 mph).
{Warning
FCA is a warning system and does not
apply the brakes. When approaching a
slower-moving or stopped vehicle ahead
too rapidly, or when following a vehicle
too closely, FCA may not provide a
warning with enough time to help avoid
a crash. It also may not provide any
warning at all. FCA does not warn of
pedestrians, animals, signs, guardrails,
bridges, construction barrels, or other
objects. Be ready to take action and
apply the brakes. See
Defensive Driving
0 194.
FCA can be disabled. To view available
settings from the infotainment screen, touch
Settings > Vehicle > Collision/Detection
Systems.

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8 km/h (5 mph) and 80 km/h (50 mph).
Automatic braking levels may be reduced
under certain conditions, such as higher
speeds.
FPB may slow the vehicle to a complete
stop to try and avoid a potential collision
with a pedestrian. If this happens, Automatic
Braking may hold the vehicle at a stop
momentarily. Firmly press the accelerator
pedal to release Automatic Braking.
{Warning
FPB may alert or automatically brake the
vehicle suddenly in situations where it is
unexpected and undesired. It could falsely
alert or brake for objects similar in shape
or size to pedestrians, including shadows.
This is normal operation and the vehicle
does not need service. To override
Automatic Braking, firmly press the
accelerator pedal, if it is safe to do so.
Automatic Braking can be disabled through
vehicle settings. To view available settings
from the infotainment screen, touch Settings
> Vehicle > Collision/Detection Systems >
Front Pedestrian Detection.
Cleaning the System
If FPB does not seem to operate properly,
cleaning the outside of the windshield in
front of the rearview mirror may correct the
issue.
Lane Change Alert (LCA)
If equipped, the Lane Change Alert (LCA)
system is a lane-changing aid that can assist
drivers with avoiding lane change crashes
with moving vehicles in the side blind zone,
or blind spot areas or with vehicles rapidly
approaching these areas from behind. When
a vehicle is detected in the blind zone, the
LCA warning display will light up in the
corresponding side mirror and will flash if
the turn signal is on. The Side Blind Zone
Alert (SBZA) system is included as part of
the LCA system.
{Warning
LCA does not alert the driver to vehicles
outside of the system detection zones,
pedestrians, bicyclists, or animals. It may
not provide alerts when changing lanes
under all driving conditions. Failure to use
proper care when changing lanes may (Continued)
Warning (Continued)
result in injury, death, or vehicle damage.
Before making a lane change, always
check mirrors, glance over your shoulder,
and use the turn signals.
LCA Detection Zones
1. SBZA Detection Zone
2. LCA Detection Zone
When towing a trailer, LCA feature is
disabled. When not towing a trailer, the LCA
sensor covers a zone of approximately one
lane over from both sides of the vehicle,
or 3.5 m (11 ft). The height of the zone is
approximately between 0.5 m (1.5 ft) and
2 m (6 ft) off the ground. Drivers are also