tow CHEVROLET SILVERADO 2024 Manual PDF

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/12/22
280 Driving and Operating
VehicleMaximum Trailer Weight Weight Distributing Hitch Hitch Distribution
2500/3500 Up to 9 080 kg (20,000 lb) Not Required* 25%
*Weight distributing hitch required on vehicles equipped with On/Off Road (OOR) and Mud Terrain (MT) tires with trailers over 10,000 lbs.
1. Front of Vehicle
2. H1/H2 Body to Ground Distance
Towing with Model 2500/3500 Trucks 1. Position the truck so that the trailer is ready to connect. Keep the trailer
detached.
2. Measure the height of the top of the front wheel opening at the fender to the
ground (H1).
3. Attach the vehicle to the trailer. Do not attach weight distribution bars at
this time.
4. Measure the height of the top of the front wheel opening on the fender to
the ground (H2). 5. Install and adjust the tension in the
weight-distributing bars per the
manufacturer’s recommendations so that
the height of the front fender is
approximately H2−[(H2−H1)/4] (1/4 the
difference between the two measured
ride heights, below the secondary ride
height {H2}).
6. Visually inspect the trailer and weight-distributing hitch to ensure that
the manufacturer’s recommendations
have been met.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/12/22
Driving and Operating 281
MeasurementHeight Example 2500/3500 (mm)
H1 1 040
H2 1 080
H2−H1 40
(H2−H1)/4 10
H2−[(H2−H1)/4] 1 070
Tires
.Do not tow a trailer while using a
compact spare tire on the vehicle.
.Tires must be properly inflated to support
loads while towing a trailer. SeeTires
0 339 for instructions on proper tire
inflation.
Fifth-Wheel and Gooseneck Trailering
Fifth-wheel and gooseneck trailers can be
used with many pickup models. These
trailers place a larger percentage of the
weight (kingpin weight) on the tow vehicle
than conventional trailers. Make sure this
weight does not cause the vehicle to exceed
Gross Axle Weight Rating (GAWR) or Gross
Vehicle Weight Rating (GVWR). Fifth-wheel
or gooseneck kingpin weight should be 15 –
25% of the trailer weight up to the maximum amount specified on the Trailering
Information Label. See
“Trailer Weight"
under Trailer Towing 0274.
The hitch should be in the pickup bed so
that its centerline is over or near the rear
axle. Take care that it is not so far forward
that it will contact the back of the cab in
sharp turns. This is especially important for
short box pickups. Trailer pin box extensions
and sliding fifth-wheel hitch assemblies may
be used. There should be at least 15 cm
(6 in) of clearance between the top of the
pickup box and the bottom of the trailer
shelf that extends over the box.
Attach the hitch to the tow vehicle frame
rails. Do not use the pickup box for support.
Two Inch Adapter Sleeve and
Retainer Pin
The 2500/3500 series vehicles are equipped
with a 2-1/2” square receiver. An adapter is
provided to allow the use of a 2” draw bar,
along with a hitch retainer pin, and
retainer clip.
Safety Chains
Always attach safety chains between the
vehicle and the trailer. Instructions about
safety chains may be provided by the hitch
manufacturer or by the trailer manufacturer.
If the trailer being towed weighs up to
2 271 kg (5,000 lb) with a factory-installed
step bumper, safety chains may be attached

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/12/22
Driving and Operating 285
Turn Signals When Towing a Trailer
When properly connected, the trailer turn
signals will illuminate to indicate the vehicle
is turning, changing lanes, or stopping.
When towing a trailer, the arrows on the
instrument cluster will illuminate even if the
trailer is not properly connected or the bulbs
are burned out.
Tow/Haul Mode
For instructions on how to enter Tow/Haul
Mode, seeDriver Mode Control 0232.
Tow/Haul assists when pulling a heavy
trailer or a large or heavy load. See Tow/
Haul Mode 0221.
Tow/Haul Mode is designed to be most
effective when the vehicle and trailer
combined weight is at least 75% of the
vehicle's Gross Combined Weight Rating
(GCWR). See “Trailer Weight” underTrailer
Towing 0274.
Tow/Haul Mode is most useful when towing
a heavy trailer or carrying a large or
heavy load:
.Through rolling terrain.
.In stop-and-go traffic.
.In busy parking lots. Operating the vehicle in Tow/Haul Mode
when lightly loaded or not towing will not
cause damage; however, it is not
recommended and may result in unpleasant
engine and transmission driving
characteristics, heavy or light steering
efforts, and reduced fuel economy.
Integrated Trailer Brake Control System
The vehicle may have an Integrated Trailer
Brake Control (ITBC) system for use with
electric trailer brakes or most electric over
hydraulic trailer brake systems. These
instructions apply to both types of electric
trailer brakes.
This symbol is on the Trailer Brake Control
Panel on vehicles with an ITBC system. The
power output to the trailer brakes is
proportional to the amount of vehicle
braking. This available power output to the
trailer brakes can be adjusted to a wide
range of trailering situations.
The ITBC system is integrated with the
vehicle’s brake, antilock brake, and
StabiliTrak/Electronic Stability Control (ESC)
systems. In trailering conditions that cause
the vehicle’s antilock brake or StabiliTrak/
ESC systems to activate, power sent to the
trailer's brakes will be automatically
adjusted to minimize trailer wheel lock-up.
This does not imply that the trailer has
StabiliTrak/ESC.
If the vehicle’s brake, antilock brake,
or StabiliTrak/ESC systems are not
functioning properly, the ITBC system may
not function fully or at all. Make sure all of
these systems are fully operational to allow
the ITBC system to function properly.
The ITBC system is powered through the
vehicle's electrical system. Turning the
ignition off will also turn off the ITBC
system. The ITBC system is fully functional
only when the ignition is in on.{Warning
Connecting a trailer that has an air brake
system may result in reduced or
complete loss of trailer braking, including
increased stopping distance or trailer
instability which could result in serious
(Continued)

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/12/22
Driving and Operating 287
Manual Trailer Brake Apply Lever
Slide this lever to apply the trailer’s electric
brakes independent of the vehicle’s brakes.
Use this lever to adjust the Trailer Gain to
achieve proper power output to the trailer
brakes. Under certain circumstances, this
lever can also be used to apply additional
trailer braking. The trailer and vehicle brake
lamps will come on when either the vehicle
brakes or trailer brakes are applied and
properly connected.
Trailer Gain Adjustment Procedure
Trailer Gain should be set for a specific
trailering condition and it must be
readjusted anytime vehicle loading, trailer
loading, or road surface conditions change.
{Warning
Trailer brakes that are over-gained or
under-gained may not stop the vehicle
and the trailer as intended and can result
in a crash. Always follow the instructions
to set the Trailer Gain for the proper
trailer stopping performance.To adjust Trailer Gain for each towing
condition:
1. Drive the vehicle with the trailer attached on a level road surface
representative of the towing condition
and free of traffic at about 32–40 km/h
(20–25 mph) and fully apply the Manual
Trailer Brake Apply Lever.
Adjusting Trailer Gain at speeds lower
than 32–40 km/h (20–25 mph) may
result in an incorrect gain setting.
2. Adjust the Trailer Gain, using the Trailer Gain (+) or (−) adjustment buttons, to
just below the point of trailer wheel
lock-up, indicated by trailer wheel squeal
or tire smoke when a trailer wheel locks.
Trailer wheel lock-up may not occur if
towing a heavily loaded trailer. Adjust
the Trailer Gain to the highest allowable
setting for the towing condition.
3. Readjust Trailer Gain anytime vehicle loading, trailer loading, or road surface
conditions change or if trailer wheel
lock-up is noticed at any time while
towing.
Other ITBC-Related DIC Messages
TRAILER BRAKES CONNECTED: This message
will briefly display when a trailer with
electric brakes is first connected to the
vehicle. This message will automatically turn
off in about 10 seconds. This message can
be acknowledged before it automatically
turns off.
CHECK TRAILER WIRING: This message will
display if:
.The ITBC system first determines
connection to a trailer with electric brakes
and then the trailer harness becomes
disconnected from the vehicle.
.The disconnect occurs while the vehicle is
stationary, this message will
automatically turn off in about
30 seconds. This message will also turn
off if it is acknowledged or if the trailer
harness is reconnected.
.The disconnect occurs while the vehicle is
moving, this message will continue until
the vehicle is turned off. This message
will also turn off if it is acknowledged or
if the trailer harness is reconnected.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/12/22
288 Driving and Operating
.There is an electrical fault in the wiring to
the trailer brakes. This message will
continue as long as there is an electrical
fault in the trailer wiring. This message
will also turn off if it is acknowledged.
To determine whether the electrical fault is
on the vehicle side or trailer side of the
trailer wiring harness connection: 1. Disconnect the trailer wiring harness from the vehicle.
2. Turn the vehicle off.
3. Wait 10 seconds, then turn the vehicle back to RUN.
4. If the CHECK TRAILER WIRING message reappears, the electrical fault is on the
vehicle side.
5. If the CHECK TRAILER WIRING message only reappears when connecting the
trailer wiring harness to the vehicle, the
electrical fault is on the trailer side.
SERVICE TRAILER BRAKES or REDUCED
TRAILER BRAKING: This message will display
if the electric trailer brake performance is
either reduced or non-functional.
HOLD LAST KNOWN GAIN: This message will
display if it is no longer possible to adjust
the trailer brake gain. Trailer brakes may or
may not still be functional, and it is not possible to adjust brake gain based on road
conditions. The trailer brakes may remain
functional until the next time the vehicle is
turned off.
TRAILER BRAKES DISABLED SERVICE
REQUIRED: This message will display when
there is a problem with the ITBC system.
If this message continues over multiple
restarts, have the vehicle serviced.
If either the CHECK TRAILER WIRING, TRAILER
BRAKES DISABLED SERVICE REQUIRED,
SERVICE TRAILER BRAKES, or REDUCED
TRAILER BRAKING message displays while
driving, the ITBC system may not be fully
functional or may not function at all. When
traffic conditions allow, carefully pull the
vehicle over to the side of the road and turn
the vehicle off. Check the wiring connection
to the trailer and turn the vehicle back on.
If either of these messages continue, either
the vehicle or trailer needs service.
{Warning
Driving while the trailer braking system is
malfunctioning may increase loading on
the vehicle's braking system or lead to
(Continued)
Warning (Continued)
trailer instability. Use caution. Drive
slowly and allow for increased stopping
distances.
A GM dealer may be able to diagnose and
repair problems with the trailer. However,
any diagnosis and repair of the trailer is not
covered under the vehicle warranty. Contact
your trailer dealer for assistance with trailer
repairs and trailer warranty information.
Trailer Sway Control (TSC)
Vehicles with StabiliTrak/Electronic Stability
Control (ESC) have a Trailer Sway Control
(TSC) feature. Trailer sway is unintended
side-to-side motion of a trailer while towing.
If the vehicle is towing a trailer and the TSC
detects that sway is increasing, the vehicle
brakes are selectively applied at each wheel,
to help reduce excessive trailer sway.
If equipped with the Integrated Trailer Brake
Control (ITBC) system, and the trailer has an
electric brake system, StabiliTrak/ESC may
also apply the trailer brakes.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/12/22
Driving and Operating 289
If TSC is enabled, the Traction Control
System (TCS)/StabiliTrak/ESC warning light
will flash on the instrument cluster. Reduce
vehicle speed by gradually removing your
foot from the accelerator. If trailer sway
continues, StabiliTrak/ESC can reduce engine
torque to help slow the vehicle. TSC will not
function if StabiliTrak/ESC is turned off. See
Traction Control/Electronic Stability Control
0230.
{Warning
Trailer sway can result in a crash and in
serious injury or death, even if the
vehicle is equipped with TSC.
(Continued)
Warning (Continued)
If the trailer begins to sway, reduce
vehicle speed by gradually removing your
foot from the accelerator. Then pull over
to check the trailer and vehicle to help
correct possible causes, including an
improperly or overloaded trailer,
unrestrained cargo, improper trailer hitch
configuration, or improperly inflated or
incorrect vehicle or trailer tires. See
Towing Equipment0278 for trailer
ratings and hitch setup recommendations.
Aftermarket Electronic Trailer Sway
Control Devices
Some trailers may come equipped with an
electronic device designed to reduce or
control trailer sway. Aftermarket equipment
manufacturers also offer similar devices that
connect to the wiring between the trailer
and the vehicle. These devices may interfere
with the vehicle’s trailer brake or other
systems, including integrated anti-sway
systems, if equipped. Messages related to
trailer connections or trailer brakes could
appear on the DIC. The effects of these aftermarket devices may have on vehicle
handling or trailer brake performance is not
known.
{Warning
Use of aftermarket electronic trailer sway
control devices could result in reduced
trailer brake performance, loss of trailer
brakes, or other malfunctions, and result
in a crash. You or others could be
seriously injured or killed. Before using
one of these devices:
.Ask the device or trailer manufacturer
if the device has been thoroughly
tested for compatibility with the
make, model, and year of your vehicle
and any optional equipment installed
on your vehicle.
.Before driving, check the trailer brakes
are working properly, if equipped.
Drive the vehicle with the trailer
attached on a level road surface that
is free of traffic at about 32-40 km/h
(20-25 mph) and fully apply the
manual trailer brake apply lever. Also,
check the trailer brake lamps and
other lamps are functioning correctly.
(Continued)

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/12/22
Driving and Operating 291
If equipped this feature allows profiles for
connected trailers to be created to view
status, to store and track trailer usage
information, and to set up towing assist
features.
The Trailering App welcome page appears
when the Trailering App is opened for the
first time from the infotainment home
screen.
When a trailer is electrically connected and
a trailer profile has not been created, there
will be an option to create a profile, use a
guest profile, or select Accessory/No trailer.
When a trailer is electrically connected and
after a Trailer Profile has been created, the
trailer detection pop-up appears with a list
of all of the custom Trailer Profiles made on
the vehicle. To load an existing Trailer
Profile, select one of the Trailer Profiles
listed, or load the Guest Trailer Profile by
selecting GUEST TRAILER. Touching
Accessory/No trailer will select Accessory/No
trailer as the active Trailer Profile and will
dismiss the pop- up. Shifting the vehicle
from P (Park) will select Guest Trailer as the
active Trailer Profile and will dismiss the
pop-up.Create a Trailer Profile
Touch Add Trailer on the trailer detection
pop-up or touch + Add Trailer in the
Trailering App.
Follow the on-screen instructions to set up
profile.
After a profile is created, set up for
additional features may become available,
such as Tow/Haul Mode reminder, Trailer
Tire Pressure Monitoring System (TTPMS),
maintenance reminders, or towing assist.
Import a Trailer Profile
Touch Import on the trailer detection pop-up
or touch Import in the Trailering App.
Follow the on-screen instructions to import a
profile.
After a profile is imported, it can be selected
from the trailer list. The Tow/Haul Mode
reminder, Brake Gain Setting, and Trailer
Tire Pressure sensor learning, if equipped, do
not import.
Trailer Feature Setup
Tow/Haul Mode Reminder
To turn the Tow/Haul Mode Reminder
setting on, touch Yes. To turn it off,
touch No.Trailer Tire Pressure Setup
If the Trailer TTPMS is detected, touch the
Tire Pressure Monitoring icon to set up tire
pressure monitoring.
The trailer tire pressure sensors can transmit
up to 7 m (23 feet) from the hitch receiver of
the vehicle.
A trailer must be electrically connected to
the vehicle before starting the
sensor-to-vehicle learn process.
After selecting Start from the Learn Sensors
screen, use the Tool Method or the Manual
Method (described below) to learn each tire
sensor, during which the current tire number
will be highlighted.
Each sensor has a maximum of two minutes
to learn. After a sensor is learned, a
checkmark appears next to the tire, the
vehicle horn sounds, the vehicle brake lamps
flash, and all working trailer lamps flash.
It then moves to the next sensor.
Touch Stop to cancel the process.
The recommended tire pressure must be
entered for the trailer tires. This allows the
vehicle to alert when the tire pressure is
high or low.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/12/22
292 Driving and Operating
TTPMS must learn the location of the
installed tire sensors to show correct air
pressure and temperature for each tire. To
set up, use one of the following options or
see a tire or trailer dealer for service. The
learning process must be repeated when the
trailer tires are rotated or replaced.
Tool Method: A TTPMS activation tool can
be purchased separately to learn the sensor
locations.
Manual Method: Without the tool, the air
pressure can be increased or decreased in
each tire for 10 seconds. Do not exceed the
maximum inflation pressure found on the
tire sidewalls. Make sure to readjust tire
pressure to the recommended level when
the process is complete.
Sensor Learning Steps
To complete the sensor-to-vehicle learn
process:1. Touch Start on the Learn Sensors screen. The horn chirps twice and the Learning
Active screen appears on the
infotainment screen.
2. Start with the driver side front trailer tire. 3. Activate the tool near the valve stem or
adjust the air pressure of this tire until
the horn chirps and all working vehicle
and trailer lights flash.
The process stops without saving the
sensor locations if this step takes more
than two minutes.
4. Move to the next tire and repeat Step 3 for each sensor. The horn chirps twice
when all sensors are completed.
5. Return to the vehicle to complete the setup.
Maintenance Reminders
To set up maintenance reminders, touch the
Trailer Maintenance icon. Follow the
on-screen prompts. The maximum number
of reminders is 50.
Towing Assist
To set up towing assist features,
if equipped, touch the towing assist icon.
1. Select the number of axles on the trailer.
2. Enter trailer dimensions as prompted.
Follow the on-screen instructions to
complete setup for available features. Certain trailer features require a compatible
trailer profile be configured and selected.
A compatible trailer is a box type trailer
(cargo, camper, etc.) with a conventional
hitch.
Transparent Trailer Setup
If equipped, a rear trailer camera must be
mounted on the trailer and electrically
connected to the vehicle before transparent
trailer feature can be used. See
Assistance
Systems for Parking or Backing 0247.
Follow the on-screen instructions to enter
trailer dimensions.
Trailer dimensions must be in range and
transparent trailer must be calibrated prior
to use: 1. If trailer dimensions are out of range, this feature will be unavailable.
2. Ensure rear trailer camera is connected.
3. Follow the on-screen instructions to drive forward to complete calibration.
Dimensions for a conventional hitch trailer:
.Trailer Length: 300 cm (118.1 in) –970 cm
(381.8 in). Measure from the center of the
coupler to the furthest rear point on the
trailer.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/12/22
294 Driving and Operating
If trailer dimensions are out of range, this
feature will be unavailable.
Status View
If a trailer is connected, the Status view
shows status information for the active
trailer profile.
If no trailer is connected, the Status view
shows the last trailer profile with a status of
Not Connected.
The Status view shows:
.Lights
.Tires
.Maintenance
.Cameras
.Checklists
.Weight
.Towing AssistScroll right or left to see more options.
Each section shows high level status
information for the feature. Selecting a
section will open up a new screen with
additional information and/or options.
Selecting a camera view will open up a new
screen to preview the camera image. The
status view displays mileage and fuel
economy information.
Lights
This view displays the names of the trailer
connector pins, a graphic of the trailer
connector, and a graphic of the back of the
trailer.
Any connector pin that failed will be amber
color, and the location of the corresponding
connection will be highlighted on the
graphic of the back of the trailer.
If a trailer connection is detected without
any faults, the view will display No Issues
Found.
When a trailer is connected, the Trailering
App detects the trailer connection using the
Stop/Turn Signal lighting circuits and alerts
the driver by requesting a trailer profile
setup through the Trailering App on the
infotainment screen. If a default trailer
profile is selected, the Trailering App will not
display a Trailer Detection Alert to the user
when a trailer is connected.
When a trailer is connected and the vehicle
is off, the Trailering App will periodically
pulse the lighting circuits of the trailer to
verify it is still connected. The trailer lights
may periodically flash as a result of this
trailer connection detection. These flashes
may be more visible in dark ambient light
environments. The flashing or flickering
lights are a normal condition and the
Trailering App has built-in protections to
prevent the battery from draining. When
Theft Alert is enabled, the frequency and
pattern of this flashing will change.
If a connected trailer becomes disconnected,
a message about the trailer disconnect will
appear on the Driver Information Center
(DIC) immediately (if vehicle is on) or the

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/12/22
296 Driving and Operating
relearn the tire sensors and their locations.
See“Trailer Tire Pressure Setup” previously
in this section.
Touch Edit Target Pressure to change the
recommended tire pressure for the trailer
tires. This will change the number at which
the vehicle displays alerts related to trailer
tire pressure.
Maintenance
Touch to view a list of maintenance
reminders for the Trailer Profile.
The Maintenance Status view displays
reminders for the Trailer Profile. Touch a
reminder to view, reset, delete, or edit it.
Resetting a reminder will reset the time and
mileage values for the reminder. The
progress bar turns yellow when the
maintenance item reaches 90% complete. The progress bar turns red when the
maintenance item reaches 100% complete.
Touch New Reminder to add a new
maintenance reminder.
Suggested reminders that were previously
set will not appear. Suggested reminders
that have not been set have empty boxes
next to them. The maximum number of
reminders is 50.
Maintenance Notifications
Touch Reset to reset time and mileage
values for the reminder.
Touch Remind Me Later to delay the
reminder.
If an Upcoming Alert (90%) is dismissed, it
will not appear again.
If a Maintenance Due Alert (100%) is
dismissed, it will appear when the vehicle is
turned off and back on again.
Always follow all of the maintenance
instructions that came with your trailer.
Cameras
This view shows a preview of the selected
camera view. Touch X to exit the preview.
Touch the camera icon to open the
camera app.
Checklist View
This view shows the recommended steps to
take before towing a trailer.