wheel CHEVROLET SILVERADO 2024 Workshop Manual
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Page 202 of 433

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/12/22
200 Driving and Operating
{Warning
Getting out of the vehicle on the
downhill side when stopped across an
incline is dangerous. If the vehicle rolls
over, you could be crushed or killed.
Always get out on the uphill side of the
vehicle and stay well clear of the
rollover path.
Driving in Mud, Sand, Snow, or Ice
Use a low gear when driving in mud—the
deeper the mud, the lower the gear. Keep
the vehicle moving to avoid getting stuck.
Traction changes when driving on sand. On
loose sand, such as on beaches or sand
dunes, the tires tend to sink into the sand.
This affects steering, accelerating, and
braking. Drive at a reduced speed and avoid
sharp turns or abrupt maneuvers.
Traction is reduced on hard packed snow
and ice and it is easy to lose control. Reduce
vehicle speed when driving on hard packed
snow and ice.
{Warning
Driving on frozen lakes, ponds, or rivers
can be dangerous. Ice conditions vary
greatly and the vehicle could fall through
the ice; you and your passengers could
drown. Drive your vehicle on safe
surfaces only.
Driving in Water
{Warning
Driving through rushing water can be
dangerous. Deep water can sweep your
vehicle downstream and you and your
passengers could drown. If it is only
shallow water, it can still wash away the
ground from under your tires. Traction
could be lost, and the vehicle could roll
over. Do not drive through rushing water.
Caution
Do not drive through standing water if it
is deep enough to cover the wheel hubs,
axles, or exhaust pipe. Deep water can
damage the axle and other vehicle parts. If the standing water is not too deep, drive
through it slowly. At faster speeds, water
can get into the engine and cause it to stall.
Stalling can occur if the exhaust pipe is
under water. Do not turn off the ignition
when driving through water. If the exhaust
pipe is under water, the engine will not
start. When going through water, the brakes
get wet and it may take longer to stop. See
“Driving on Wet Roads”
later in this section.
After Off-Road Driving
Remove any brush or debris that has
collected on the underbody or chassis,
or under the hood. These accumulations can
be a fire hazard. Reinstall underbody air
deflector and air dam if removed.
After operation in mud or sand, have the
brake linings cleaned and checked. These
substances can cause glazing and uneven
braking. Check the body structure, driveline,
steering, suspension, wheels, tires, and
exhaust system for damage and check the
fuel lines and cooling system for any
leakage.
More frequent maintenance service is
required. See theMaintenance Schedule
0 388.
Page 204 of 433

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/12/22
202 Driving and Operating
{Warning
Coasting downhill in N (Neutral) or with
the ignition off is dangerous. This can
cause overheating of the brakes and loss
of steering assist. Always have the engine
running and the vehicle in gear.
.Drive at speeds that keep the vehicle in
its own lane. Do not swing wide or cross
the center line.
.Be alert on top of hills; something could
be in your lane (e.g., stalled car, crash).
.Pay attention to special road signs (e.g.,
falling rocks area, winding roads, long
grades, passing or no-passing zones) and
take appropriate action.
Winter Driving
Driving on Snow or IceCaution
To avoid damage to the wheels and
brake components, always clear snow and
ice from inside the wheels and
underneath the vehicle before driving. Snow or ice between the tires and the road
creates less traction or grip, so drive
carefully. Wet ice can occur at about 0 °C
(32 °F) when freezing rain begins to fall.
Avoid driving on wet ice or in freezing rain
until roads can be treated.
For Slippery Road Driving:
.Accelerate gently. Accelerating too quickly
causes the wheels to spin and makes the
surface under the tires slick.
.Turn on Traction Control. See
Traction
Control/Electronic Stability Control 0230.
.The Antilock Brake System (ABS) improves
vehicle stability during hard stops, but
the brakes should be applied sooner than
when on dry pavement. See Antilock
Brake System (ABS) 0227.
.Allow greater following distance and
watch for slippery spots. Icy patches can
occur on otherwise clear roads in shaded
areas. The surface of a curve or an
overpass can remain icy when the
surrounding roads are clear. Avoid sudden
steering maneuvers and braking while
on ice.
.Turn off cruise control.
Cold Weather Mode
In very low temperatures, a cold weather
message may display on the Driver
Information Center (DIC). The engine speed,
transmission shift patterns, and cabin fan
speed may operate differently to enable the
vehicle to warm up quicker. You can
manually override the cabin fan speed in
cold weather mode.
Blizzard Conditions
Stop the vehicle in a safe place and signal
for help. Stay with the vehicle unless there
is help nearby. If possible, use Roadside
Assistance. See Roadside Assistance Program
0 402. To get help and keep everyone in
the vehicle safe:
.Turn on the hazard warning flashers.
.Tie a red cloth to an outside mirror.
{Warning
Snow can trap engine exhaust under the
vehicle. This may cause exhaust gases to
get inside. Engine exhaust contains
carbon monoxide (CO), which cannot be
seen or smelled. It can cause
unconsciousness and even death.
(Continued)
Page 205 of 433

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/12/22
Driving and Operating 203
Warning (Continued)
If the vehicle is stuck in snow:
.Clear snow from the base of the
vehicle, especially any blocking the
exhaust pipe.
.Open a window about 5 cm (2 in) on
the vehicle side that is away from the
wind, to bring in fresh air.
.Fully open the air outlets on or under
the instrument panel.
.Adjust the climate control system to
circulate the air inside the vehicle and
set the fan speed to the highest
setting. See“Climate Control Systems.”
For more information about CO, see
Engine Exhaust 0217.
To save fuel, run the engine for short
periods to warm the vehicle and then shut
the engine off and partially close the
window. Moving about to keep warm also
helps. If it takes time for help to arrive, when
running the engine, push the accelerator
pedal slightly so the engine runs faster than
the idle speed. This keeps the battery
charged to restart the vehicle and to signal
for help with the headlamps. Do this as
little as possible, to save fuel.
If the Vehicle Is Stuck
Slowly and cautiously spin the wheels to
free the vehicle when stuck in sand, mud,
ice, or snow. See
“Rocking the Vehicle to Get
It Out” later in this section.
The Traction Control/Electronic Stability
Control can often help to free a stuck
vehicle. See Traction Control/Electronic
Stability Control 0230. If TC/ESC cannot free
the vehicle, see “Rocking the Vehicle to Get
it Out” following.
{Warning
If the vehicle's tires spin at high speed,
they can explode, and you or others
could be injured. The vehicle can
overheat, causing an engine compartment
fire or other damage. Spin the wheels as
little as possible and avoid going above
56 km/h (35 mph). For information about using tire chains on
the vehicle, see
Tire Chains0358.
Rocking the Vehicle to Get It Out
Caution
Do not hold the steering wheel at full
rotation for more than 15 seconds and/or
at an elevated RPM. Damage may occur
to the power steering system and there
may be loss of power steering assist.
Turn the steering wheel left and right to
clear the area around the front wheels. Then
make sure the wheels are pointed straight
ahead. For four-wheel-drive vehicles, shift
into Four-Wheel Drive High. Turn the TCS
off. Shift back and forth between R (Reverse)
and a forward gear, spinning the wheels as
little as possible. To prevent transmission
wear, wait until the wheels stop spinning
before shifting gears. Slowly spinning the
wheels in the forward and reverse directions
causes a rocking motion that could free the
vehicle. If that does not get the vehicle out
after a few tries, it might need to be towed
out. See Transporting a Disabled Vehicle
0 373. Recovery hooks can be used, if the
vehicle has them.
Page 210 of 433

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/12/22
208 Driving and Operating
Warning (Continued)
.Do not leave an unsecured child
restraint in the vehicle.
.When you carry something inside
the vehicle, secure it whenever
you can.
.Do not leave a seat folded down
unless you need to.
There is also important loading
information for off-road driving in this
manual. See “Loading the Vehicle for
Off-Road Driving“ underOff-Road
Driving 0197.
Two-Tiered Loading
Depending on the model of the pickup,
an upper load platform can be created
by positioning three or four 5 cm (2 in)
by 15 cm (6 in) wooden planks across
the width of the pickup box. The planks
must be inserted in the pickup box
depressions. When using this upper load platform,
be sure the load is securely tied down
to prevent it from shifting. The load's
center of gravity should be positioned
in a zone over the rear axle. The zone is
located in the area between the front
of each wheel well and the rear of each
wheel well. The center of gravity height
must not extend above the top of the
pickup box flareboard.
Any load that extends beyond the
vehicle's taillamp area must be properly
marked according to local laws and
regulations.
Remember not to exceed the Gross Axle
Weight Rating (GAWR) of the front or
rear axle.
Add-On Equipment
When carrying removable items, a limit
on how many people carried inside the
vehicle may be necessary. Be sure to
weigh the vehicle before buying and
installing the new equipment.
Caution
Overloading the vehicle may cause
damage. Repairs would not be covered by
the vehicle warranty. Do not overload the
vehicle.
Remember not to exceed the Gross Axle
Weight Rating (GAWR) of the front or
rear axle.
* Equipment Maximum Weight
Ladder Rack and
Cargo 340 kg (750 lb)
Cross Toolbox and
Cargo 181 kg (400 lb)
Side Boxes and
Cargo 113 kg per side
(250 lb per side)
* The combined weight for all
rail-mounted equipment should not
exceed 454 kg (1,000 lb).
Page 212 of 433

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/12/22
210 Driving and Operating
a body is concentrated and,
if suspended at that point, would
balance the front and rear.
Here is an example of proper truck and
camper match:
1.Camper Center of Gravity
2.Recommended Center of Gravity
Location Zone
When the truck is used to carry a
slide-in camper, the total cargo load of
the truck consists of the manufacturer's
camper weight figure, the weight of
installed additional camper equipment
not included in the manufacturer's camper weight figure, the weight of
camper cargo, and the weight of
passengers in the camper. The total
cargo load should not exceed the truck's
cargo weight rating, and the camper's
center of gravity (1) should fall within
the truck's recommended center of
gravity zone (2) when installed.
Any accessories or other equipment
that are added to the vehicle must be
weighed. Then, subtract this extra
weight from the CWR. This extra weight
may shorten the center of gravity zone
of the vehicle.
If the slide-in camper and its load
weighs less than the CWR, the center of
gravity zone for the vehicle may be
larger.
Secure loose items to prevent weight
shifts that could affect the balance of
the vehicle. When the truck-camper is
loaded, drive to a scale and weigh on
the front and on the rear wheels
separately to determine axle loads.
Individual axle loads should not exceed
either of the gross axle weight ratings(GAWR). The total axle loads should not
exceed the vehicle's gross vehicle
weight rating (GVWR). These ratings are
given on the Certification/Tire label
attached to the B-pillar. See
“Certification/Tire Label”
underVehicle
Load Limits 0204. If weight ratings are
exceeded, move or remove items to
bring all weights below the ratings.
See your dealer for more information
on curb weights, cargo weights, Cargo
Weight Rating, and the correct center of
gravity zone.
Starting and Operating
New Vehicle Break-In
Caution
During the first 800 km (500 mi) of
driving this vehicle, overall performance
will benefit by following these break-in
period recommendations:
.Avoid full throttle starts and abrupt
stops.
(Continued)
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Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/12/22
212 Driving and Operating
The vehicle may have an electric steering
column lock. The lock is activated when the
ignition is turned off and driver door is
opened. A sound may be heard as the lock
actuates or releases. The steering column
lock may not release with the wheels turned
off center. If this happens, the vehicle may
not start. Move the steering wheel from left
to right while attempting to start the
vehicle. If this does not work, the vehicle
needs service.
Unless an emergency exists, do not turn the
engine off when the vehicle is moving. This
will cause a loss of power assist in the brake
and steering systems and disable the
airbags.
If the vehicle must be shut off in an
emergency:1. If the vehicle cannot be pulled over, and must be shut off while driving, press and
hold ENGINE START/STOP button for
longer than two seconds, or press twice
in five seconds.
2. Brake using a firm and steady pressure. Do not pump the brakes repeatedly. This
may deplete power assist, requiring
increased brake pedal force. 3. Shift the vehicle to N (Neutral). This can
be done while the vehicle is moving.
After shifting to N (Neutral), firmly apply
the brakes and steer the vehicle to a
safe location.
4. Come to a complete stop, shift to P (Park), and make sure engine is off.
The shift lever must be in P (Park) to
turn the vehicle off.
5. Set the parking brake. See Electric
Parking Brake 0228.
{Warning
Turning off the vehicle while moving may
cause loss of power assist in the brake
and steering systems and disable the
airbags. While driving, only shut the
vehicle off in an emergency.
Accessory Mode (Amber Indicator Light) :
This mode allows some electrical accessories
to be used when the engine is off.
With the vehicle off, pressing the ENGINE
START/STOP button one time without the
brake pedal applied will place the vehicle in
accessory mode. The vehicle will switch from accessory mode
to off after five minutes to prevent battery
rundown.
ON/RUN/START (Green Indicator Light) :
This
mode is for driving and starting. With the
vehicle off, and the brake pedal applied,
pressing ENGINE START/STOP button once
will turn the ignition on. Once engine
cranking begins, release the button. Engine
cranking will continue until the engine
starts. See Starting the Engine 0213.
Service Mode
This power mode is available for service and
diagnostics, and to verify the proper
operation of the malfunction indicator lamp
as may be required for emission inspection
purposes. With the vehicle off, and the
brake pedal not applied, pressing and
holding the ENGINE START/STOP button for
more than five seconds will place the vehicle
in Service Mode. The instruments and audio
systems will operate as they do when the
vehicle is on, but the vehicle will not be able
to be driven. The engine will not start in
Service Mode. Press the ENGINE START/STOP
button again to turn the vehicle off.
Page 217 of 433

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/12/22
Driving and Operating 215
.Power Windows (during RAP this
functionality will be lost when any door
is opened)
.Sunroof (during RAP this functionality will
be lost when any door is opened)
.Auxiliary Power Outlet
.Audio System
.OnStar System
Vehicle Shutdown
Your vehicle is equipped with a sophisticated
on-board system to diagnose any potential
issues. Many of these operations can occur
after you shut off the engine. You may hear
fans, pumps, solenoids, etc. running for an
extended period after you shut down.
Shifting Into Park
{Warning
Parking on grades with poor traction such
as ice, snow, mud, or gravel may cause
the vehicle to unintentionally move and
could result in injury, death, and/or
vehicle damage. If equipped with
four-wheel drive, use AUTO or 4 (High) to
provide additional traction. Be sure to(Continued)
Warning (Continued)
apply the parking brake. SeeElectric
Parking Brake 0228 and
Four-Wheel Drive 0221.
{Warning
It can be dangerous to get out of the
vehicle if the shift lever is not fully in
P (Park) with the parking brake firmly set.
The vehicle can roll. If you have left the
engine running, the vehicle can move
suddenly. You or others could be injured.
To be sure the vehicle will not move,
even when you are on fairly level ground,
use the steps that follow. With
four-wheel drive, if the transfer case is in
N (Neutral), the vehicle will be free to
roll, even if the shift lever is in P (Park).
Be sure the transfer case is in a drive
gear. If towing a trailer, see Driving
Characteristics and Towing Tips 0270.
1. Hold the brake pedal down, then set the parking brake. See Electric Parking Brake
0 228. 2. Move the shift lever into P (Park) by
pulling the shift lever toward you and
moving it up as far as it will go.
3. Be sure the transfer case, if equipped, is in a drive gear, not in N (Neutral).
4. Turn the vehicle off.
5. Take the remote key with you.Leaving the Vehicle with the Engine
Running
{Warning
It can be dangerous to leave the vehicle
with the engine running. The vehicle
could move suddenly if the shift lever is
not fully in P (Park) with the parking
brake firmly set.
If you have four-wheel drive and the
transfer case is in N (Neutral), the vehicle
will be free to roll, even if the shift lever
is in P (Park). So be sure the transfer case
is in a drive gear –not in N (Neutral).
And, if you leave the vehicle with the
engine running, it could overheat and
even catch fire. You or others could be
injured. Do not leave the vehicle with the
engine running unless you have to.
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Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/12/22
218 Driving and Operating
Automatic Transmission
If equipped, there is an electronic shift lever
position indicator within the instrument
cluster. This display comes on when the
ignition is in accessory mode, on,
or service mode.
There are several different positions for the
shift lever.
SeeDriver Mode Control 0232 and “Range
Selection Mode” underManual Mode 0220.
P : This position locks the rear wheels. Use
P (Park) when starting the engine because
the vehicle cannot move easily.
When parked on a hill, especially when the
vehicle has a heavy load, you might notice
an increase in the effort to shift out of
P (Park). See “Torque Lock” underShifting
Into Park 0215.
{Warning
It is dangerous to get out of the vehicle
if the shift lever is not fully in P (Park)
with the parking brake firmly set. The
vehicle can roll.
Do not leave the vehicle when the engine
is running. If you have left the engine
running, the vehicle can move suddenly.
You or others could be injured. To be
sure the vehicle will not move, even
when you are on fairly level ground,
always set the parking brake and move
the shift lever to P (Park). See Shifting
Into Park 0215 and Driving Characteristics
and Towing Tips 0270.
{Warning
If equipped with four-wheel drive, the
vehicle will be free to roll if the transfer
case is in N (Neutral), even when the shift
lever is in P (Park). You or someone else
could be seriously injured. Be sure the
transfer case is in a drive gear —2
m, 4m,
(Continued)
Warning (Continued)
or 4n— or set the parking brake before
placing the transfer case in N (Neutral).
See Four-Wheel Drive 0221.
R : Use this gear to back up.
Caution
Shifting to R (Reverse) while the vehicle is
moving forward could damage the
transmission. The repairs would not be
covered by the vehicle warranty. Shift to
R (Reverse) only after the vehicle is
stopped.
To rock the vehicle back and forth to get
out of snow, ice, or sand without damaging
the transmission, see If the Vehicle Is Stuck
0 203.
N : In this position, the engine does not
connect with the wheels. To restart the
engine when the vehicle is already moving,
use N (Neutral) only.
Also, use N (Neutral) when the vehicle is
being towed.
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Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/12/22
Driving and Operating 221
10-Speed Automatic TransmissionGear before shifting from D (Drive) to L (Manual Mode) 10th 9th 8th 7th 6th 5th 4th 3rd 2nd 1st
Range after shifting from D (Drive) to L (Manual
Mode) –Tow/Haul not engaged L7 L7 L7 L6 L5 L4 L3 L3 L2 L1
Range after shifting from D (Drive) to L (Manual
Mode) –Tow/Haul engaged L7 L7 L6 L5 L4 L3 L3 L3 L2 L1
Tow/Haul Mode
The Tow/Haul Mode adjusts the
transmission shift pattern to reduce shift
cycling. This provides increased performance,
vehicle control, and enhanced transmission
and engine cooling when driving down steep
hills or mountain grades, when towing,
or when hauling heavy loads. See
Driver
Mode Control 0232 to activate Tow/
Haul Mode.
For vehicles without Driver Mode Control,
press the Tow/Haul button on the center
stack.
If equipped with Active Hydraulic Assist, the
vehicle will provide a stiffer steering
response when Tow/Haul Mode is engaged
to provide enhanced steering functionality.
Tow/Haul Mode Grade Braking
Grade Braking is available in all modes,
including Range Selection Mode. See Manual
Mode 0220. Grade Braking assists in
maintaining desired vehicle speeds when
driving on downhill grades by using the
engine and transmission to slow the vehicle.
See Towing Equipment 0278.
Drive Systems
Four-Wheel Drive
If equipped, four-wheel drive engages the
front axle for extra traction. The transfer
case control panel is to the left of the
instrument panel. See Instrument Panel
Overview 05.
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Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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222 Driving and Operating
Read the appropriate section for transfer
case operation before using.
Caution
Do not drive on clean, dry pavement in
4
mand 4n(if equipped) for an extended
period of time. These conditions may
cause premature wear on the vehicle’s
powertrain.
Driving on clean, dry pavement in 4
mor
4
nmay:
.Cause a vibration to be felt in the
steering system.
.Cause tires to wear faster.
{Warning
If equipped with four-wheel drive, the
vehicle will be free to roll if the transfer
case is in N (Neutral), even when the shift
lever is in P (Park). You or someone else
could be seriously injured. Be sure the
transfer case is in a drive gear —2
m, 4m,
or 4
n— or set the parking brake before
placing the transfer case in N (Neutral).
See Shifting Into Park 0215.
Caution
Extended high-speed operation in 4n
may damage or shorten the life of the
drivetrain.
An engagement noise and bump is normal
when shifting between 4
nand 4mor
N (Neutral), with the engine running.
Shifting into 4
nwill turn Traction Control
and StabiliTrak/Electronic Stability Control
(ESC) off. See Traction Control/Electronic
Stability Control 0230.
Automatic Transfer Case
Two-Speed Transfer Case
Work Truck Shown, All Other Models Similar
If equipped, the transfer case controls are
used to shift into and out of four-wheel
drive.
To shift the transfer case, press the desired
button. The indicator in the instrument
cluster will flash while a shift is in progress.
The indicator displayed will change to
indicate the setting requested.