air condition CHEVROLET SILVERADO 2024 Repair Manual

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
404 Customer Information
If the vehicle cannot be scheduled into the
service department immediately, keep
driving it until it can be scheduled for
service, unless, of course, the problem is
safety related. If it is, please call your
dealership, let them know this, and ask for
instructions.
If your dealer requests you to bring the
vehicle for service, you are urged to do so
as early in the work day as possible to
allow for same-day repair.
Courtesy Transportation Program
To enhance your ownership experience, we
and our participating dealers are proud to
offer Courtesy Transportation, a customer
support program for vehicles with the
Bumper-to-Bumper (Base Warranty Coverage
period in Canada), Federal Emission,
Extended Powertrain or Electric specific
warranties in both the U.S. and Canada.
Several Courtesy Transportation options are
available to assist in reducing inconvenience
when warranty repairs are required.
Courtesy Transportation is not a part of the
New Vehicle Limited Warranty. A separate
manual entitled“Limited Warranty and Owner Assistance Information”
produced for
new vehicles provides detailed warranty
coverage information.
Transportation Options
Warranty service can generally be
completed while you wait. However, if you
are unable to do so, your dealer may offer
the following transportation options:
Shuttle Service
This includes one-way or round-trip shuttle
service within reasonable time and distance
parameters of your dealer's area.
Public Transportation or Fuel Reimbursement
If overnight warranty repairs are needed,
and public transportation is used, the
expense must be supported by original
receipts and within the maximum amount
allowed by GM. If U.S. customers arrange
their own transportation, limited
reimbursement for reasonable fuel expenses
may be available. Claim amounts should
reflect actual costs and be supported by
original receipts. See your dealer for
information. Courtesy Rental Vehicle
For an overnight warranty repair, the dealer
may provide an available courtesy rental
vehicle or provide for reimbursement of a
rental vehicle. Reimbursement is limited and
must be supported by original receipts as
well as a signed and completed rental
agreement and meet state/provincial, local,
and rental vehicle provider requirements.
Requirements vary and may include
minimum age requirements, insurance
coverage, credit card, etc. Additional fees
such as fuel, rental vehicle insurance, taxes,
levies, usage fees, excessive mileage,
or rental usage beyond the completion of
the repair are also your responsibility.
It may not be possible to provide a like
vehicle as a courtesy rental.
Additional Program Information
All program options, such as shuttle service,
may not be available at every dealer.
Contact your dealer for specific availability.
General Motors reserves the right to
unilaterally modify, change, or discontinue
Courtesy Transportation at any time and to
resolve all questions of claim eligibility
pursuant to the terms and conditions
described herein at its sole discretion.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
408 Customer Information
and notify General Motors of Canada
Company. Call Transport Canada at
1-800-333-0510; go to:
www.tc.gc.ca/recalls (English)
www.tc.gc.ca/rappels (French)
or write to:
Transport Canada
Motor Vehicle Safety Directorate
Defect Investigations and Recalls
Division
80 Noel Street
Gatineau
,QC J8Z 0A1
Reporting Safety Defects to
General Motors
In addition to notifying NHTSA (or Transport
Canada) in a situation like this, notify
General Motors.
In the U.S., call 1-800-222-1020, or write:
Chevrolet Motor Division
Chevrolet Customer Assistance Center
P.O. Box 33170
Detroit, MI 48232-5170
In Canada, call 1-800-263-3777 (English) or
1-800-263-7854 (French), or write:Customer Care Centre
General Motors of Canada Company
500 Wentworth Street W
Oshawa, ON L1J 0C5
In Mexico, call 800-466-0811 or
800-508-0000.
In other Central America and Caribbean
Countries, call 52-555-901-2369.
Vehicle Data Recording and
Privacy
The vehicle has a number of computers that
record information about the vehicle’s
performance and how it is driven or used.
For example, the vehicle uses computer
modules to monitor and control engine and
transmission performance, to monitor the
conditions for airbag deployment and
deploy them in a crash, and, if equipped, to
provide antilock braking to help the driver
control the vehicle. These modules may
store data to help the dealer technician
service the vehicle or to help GM improve
safety or features. Some modules may also
store data about how the vehicle is
operated, such as rate of fuel consumption
or average speed. These modules may retain
personal preferences, such as radio presets,
seat positions, and temperature settings.
Cybersecurity
GM collects information about the use of
your vehicle including operational and safety
related information. We collect this
information to provide, evaluate, improve,
and troubleshoot our products and services
and to develop new products and services.
The protection of vehicle electronics systems
and customer data from unauthorized
outside electronic access or control is
important to GM. GM maintains appropriate
security standards, practices, guidelines and
controls aimed at defending the vehicle and
the vehicle service ecosystem against
unauthorized electronic access, detecting
possible malicious activity in related
networks, and responding to suspected
cybersecurity incidents in a timely,
coordinated and effective manner. Security
incidents could impact your safety or
compromise your private data. To minimize
security risks, please do not connect your
vehicle electronic systems to unauthorized
devices or connect your vehicle to any
unknown or untrusted networks (such as
Bluetooth, WIFI or similar technology). In

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
Customer Information 409
the event you suspect any security incident
impacting your data or the safe operation of
your vehicle, please stop operating your
vehicle and contact your dealer.
Event Data Recorders
This vehicle is equipped with an Event Data
Recorder (EDR). The main purpose of an
EDR is to record, in certain crash or near
crash-like situations, such as an air bag
deployment or hitting a road obstacle, data
that will assist in understanding how a
vehicle’s systems performed. The EDR is
designed to record data related to vehicle
dynamics and safety systems for a short
period of time, typically 30 seconds or less.
The EDR in this vehicle is designed to record
such data as:
.How various systems in your vehicle were
operating;
.Whether or not the driver and passenger
safety belts were buckled/fastened;
.How far (if at all) the driver was
depressing the accelerator and/or brake
pedal; and,
.How fast the vehicle was traveling.
These data can help provide a better
understanding of the circumstances in which
crashes and injuries occur. Note
EDR data are recorded by your vehicle only
if a non-trivial crash situation occurs; no
data are recorded by the EDR under normal
driving conditions and no personal data
(e.g., name, gender, age, and crash location)
are recorded. However, other parties, such
as law enforcement, could combine the EDR
data with the type of personally identifying
data routinely acquired during a crash
investigation.
To read data recorded by an EDR, special
equipment is required, and access to the
vehicle or the EDR is needed. In addition to
the vehicle manufacturer, other parties, such
as law enforcement, that have the special
equipment, can read the information if they
have access to the vehicle or the EDR.
GM will not access these data or share it
with others except: with the consent of the
vehicle owner or, if the vehicle is leased,
with the consent of the lessee; in response
to an official request by police or similar
government office; as part of GM's defense
of litigation through the discovery process;
or, as permitted by law. Data that GM
collects or receives may also be used for GM
research needs or may be made available to
others for research purposes, where a need
is shown and the data is not tied to a
specific vehicle or vehicle owner.
OnStar
If the vehicle is equipped with OnStar and
has an active service plan, additional data
may be collected and transmitted through
the OnStar system. This includes information
about the vehicle’s operation; collisions
involving the vehicle; the use of the vehicle
and its features, including infotainment; and
the location and approximate GPS speed of
the vehicle. Refer to the OnStar Terms and
Conditions and Privacy Statement on the
OnStar website.
See
OnStar Additional Information 0412.
Infotainment System
If the vehicle is equipped with a navigation
system as part of the infotainment system,
use of the system may result in the storage
of destinations, addresses, telephone
numbers, and other trip information. See the
infotainment section for information on
stored data and for deletion instructions.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
418 Index
IndexA
Accessories and Modifications . . . . . . . . . . . 304
Accessory Power . . . . . . . . . . . . . . . . . . . . . . . . . .214
AdaptiveCruise Control . . . . . . . . . . . . . . . . . . . . . . . . . 235
Add-On Electrical Equipment . . . . . . . . . . . . . 300
Adding a Snow Plow or Similar Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 300
Additional OnStar Information . . . . . . . . . . . . . . . . . . . . 412
Adjustments Lumbar, Front Seats . . . . . . . . . . . . . . . . . . . . 47
Advanced Driver Assistance Systems . . . . . . . . . . . . . 246
Agreements Trademarks and License . . . . . . . . . . . . . . . 182
Air Cleaner/Filter, Engine . . . . . . . . . . . . . . . . . . 312
Conditioning . . . . . . . . . . . . . . . . . . . . . . . . . . . 187
Filter Life System . . . . . . . . . . . . . . . . . . . . . . . 311
Filter, Passenger Compartment . . . . . . . . 190
Vents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190
Air Conditioning . . . . . . . . . . . . . . . . . . . . . . . . . .185
Airbag System . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60 Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
How Does an Airbag Restrain? . . . . . . . . . . 64
Passenger Sensing System . . . . . . . . . . . . . . 65
What Makes an Airbag Inflate? . . . . . . . . . 64 Airbag System (cont'd)
What Will You See after an Airbag
Inflates? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
When Should an Airbag Inflate? . . . . . . . . 63
Where Are the Airbags? . . . . . . . . . . . . . . . . 62
Airbags Adding Equipment to the Vehicle . . . . . . . 69
Passenger Status Indicator . . . . . . . . . . . . . . 116
Readiness Light . . . . . . . . . . . . . . . . . . . . . . . . . 116
Replacing System Parts after a
Crash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Servicing Airbag-Equipped Vehicles . . . . . . 69
Alarm Vehicle Security . . . . . . . . . . . . . . . . . . . . . . . . 29
Alert Lane Change (LCA) . . . . . . . . . . . . . . . . . . . . . 262
Rear Cross Traffic . . . . . . . . . . . . . . . . . . . . . . 257
All-Season Tires . . . . . . . . . . . . . . . . . . . . . . . . . . 340
All-Terrain Tires . . . . . . . . . . . . . . . . . . . . . . . . . . .341
AM-FM Radio . . . . . . . . . . . . . . . . . . . . . . . . 154, 156
Antenna Multi-band . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
Antilock Brake System (ABS) . . . . . . . . . . . . . 227 Warning Light . . . . . . . . . . . . . . . . . . . . . . . . . 120
Appearance Care Exterior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 377
Interior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 382
Apple CarPlay and Android Auto . . . . . 172, 174

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
420 Index
Camera (cont'd)Truck Bed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Canadian Vehicle Owners . . . . . . . . . . . . . . . . . . .2
Capacities and Specifications . . . . . . . . . . . . . 396
Carbon Monoxide Engine Exhaust . . . . . . . . . . . . . . . . . . . . . . . . . 217
Tailgate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Winter Driving . . . . . . . . . . . . . . . . . . . . . . . . . 202
Cargo Tie-Downs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Caution, Danger, and Warning . . . . . . . . . . . . . .2
Center High-Mounted Stoplamp (CHMSL)and Cargo Lamp . . . . . . . . . . . . . . . . . . . . . 329
Seat . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Center Console
Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Chains, Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 358
Charging System Light . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Wireless . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Check Engine Light (Malfunction Indicator) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Child Restraints Infants and Young Children . . . . . . . . . . . . . 72
Lower Anchors and Tethers forChildren . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Older Children . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 Child Restraints (cont'd)
Securing . . . . . . . . . . . . . . . . . . . . . . . . . 87, 91, 93
Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Child Safety Locks . . . . . . . . . . . . . . . . . . . . . . . . 20
Circuit Breakers . . . . . . . . . . . . . . . . . . . . . . . . . . 332
Cleaning Exterior Care . . . . . . . . . . . . . . . . . . . . . . . . . . . 377
Interior Care . . . . . . . . . . . . . . . . . . . . . . . . . . . 382
Climate Control Systems . . . . . . . . . . . . . . . . . .185 Air Conditioning . . . . . . . . . . . . . . . . . . . . . . . 185
Dual Automatic . . . . . . . . . . . . . . . . . . . . . . . . 187
Heating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Cluster, Instrument . . . . . . . . . . . . . . . . . .107, 108
Collision Alert Forward (FCA) System . . . . . . . . . . . . . . . . . 257
Collision Damage Repair . . . . . . . . . . . . . . . . . 405
Compartments Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Compass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Connected Services Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . 415
Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . 417
Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 415
Connections Connected Services . . . . . . . . . . . . . . . . . . . . 415
Control Hill Descent . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231 Control (cont'd)
Traction and Electronic Stability . . . . . . . 230
Control Light Hill Descent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Control of a Vehicle . . . . . . . . . . . . . . . . . . . . . 194
Controls Steering Wheel . . . . . . . . . . . . . . . . . . . . . . . . . 151
Convex Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Coolant Engine Temperature Gauge . . . . . . . . . . . . . 113
Engine Temperature Warning Light . . . . 123
Cooling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185, 187
Cooling System . . . . . . . . . . . . . . . . . . . . . . . . . . . 313
Courtesy Transportation Program . . . . . . . . 404
Cruise Control . . . . . . . . . . . . . . . . . . . . . . . . . . . 233 Adaptive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235
Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Cupholders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Customer Assistance Offices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 401
Text Telephone (TTY) Users . . . . . . . . . . . . 401
Customer Information Publications Ordering Information . . . . . 406
Customer Satisfaction Procedure . . . . . . . . . 399
Cybersecurity . . . . . . . . . . . . . . . . . . . . . . . . . . . . 408