infotainment CHEVROLET SILVERADO 2024 Manual Online

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
Customer Information 399
Customer Information
Customer Information
Customer Satisfaction Procedure . . . . . . 399
Customer Assistance Offices . . . . . . . . . . . 401
Customer Assistance for Text Telephone(TTY) Users . . . . . . . . . . . . . . . . . . . . . . . . . . 401
Online Account . . . . . . . . . . . . . . . . . . . . . . . . 401
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 402
Roadside Assistance Program . . . . . . . . . . 402
Scheduling Service Appointments . . . . . 403
Courtesy Transportation Program . . . . . 404
Collision Damage Repair . . . . . . . . . . . . . . 405
Publication Ordering Information . . . . . 406
Radio Frequency Statement . . . . . . . . . . . 407
Reporting Safety Defects
Reporting Safety Defects to the United States Government . . . . . . . . . . . . . . . . . . 407
Reporting Safety Defects to the Canadian Government . . . . . . . . . . . . . . . 407
Reporting Safety Defects to General Motors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 408
Vehicle Data Recording and Privacy
Vehicle Data Recording and Privacy . . . 408
Cybersecurity . . . . . . . . . . . . . . . . . . . . . . . . . 408
Event Data Recorders . . . . . . . . . . . . . . . . . 409
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 409
Infotainment System . . . . . . . . . . . . . . . . . 409Customer Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important
to your dealer and to Chevrolet. Normally,
any concerns with the sales transaction or
the operation of the vehicle will be resolved
by your dealer's sales or service
departments. Sometimes, however, despite
the best intentions of all concerned,
misunderstandings can occur. If your concern
has not been resolved to your satisfaction,
the following steps should be taken:
STEP ONE : Discuss your concern with a
member of dealership management.
Normally, concerns can be quickly resolved
at that level. If the matter has already been
reviewed with the sales, service, or parts
manager, contact the owner of your
dealership or the general manager.
STEP TWO : If after contacting a member of
dealership management, it appears your
concern cannot be resolved by your
dealership without further help, in the U.S.,
call the Chevrolet Customer Assistance
Center at 1-800-222-1020. In Canada, call
General Motors of Canada Customer Care
Centre at 1-800-263-3777 (English),
or 1-800-263-7854 (French).

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
Customer Information 409
the event you suspect any security incident
impacting your data or the safe operation of
your vehicle, please stop operating your
vehicle and contact your dealer.
Event Data Recorders
This vehicle is equipped with an Event Data
Recorder (EDR). The main purpose of an
EDR is to record, in certain crash or near
crash-like situations, such as an air bag
deployment or hitting a road obstacle, data
that will assist in understanding how a
vehicle’s systems performed. The EDR is
designed to record data related to vehicle
dynamics and safety systems for a short
period of time, typically 30 seconds or less.
The EDR in this vehicle is designed to record
such data as:
.How various systems in your vehicle were
operating;
.Whether or not the driver and passenger
safety belts were buckled/fastened;
.How far (if at all) the driver was
depressing the accelerator and/or brake
pedal; and,
.How fast the vehicle was traveling.
These data can help provide a better
understanding of the circumstances in which
crashes and injuries occur. Note
EDR data are recorded by your vehicle only
if a non-trivial crash situation occurs; no
data are recorded by the EDR under normal
driving conditions and no personal data
(e.g., name, gender, age, and crash location)
are recorded. However, other parties, such
as law enforcement, could combine the EDR
data with the type of personally identifying
data routinely acquired during a crash
investigation.
To read data recorded by an EDR, special
equipment is required, and access to the
vehicle or the EDR is needed. In addition to
the vehicle manufacturer, other parties, such
as law enforcement, that have the special
equipment, can read the information if they
have access to the vehicle or the EDR.
GM will not access these data or share it
with others except: with the consent of the
vehicle owner or, if the vehicle is leased,
with the consent of the lessee; in response
to an official request by police or similar
government office; as part of GM's defense
of litigation through the discovery process;
or, as permitted by law. Data that GM
collects or receives may also be used for GM
research needs or may be made available to
others for research purposes, where a need
is shown and the data is not tied to a
specific vehicle or vehicle owner.
OnStar
If the vehicle is equipped with OnStar and
has an active service plan, additional data
may be collected and transmitted through
the OnStar system. This includes information
about the vehicle’s operation; collisions
involving the vehicle; the use of the vehicle
and its features, including infotainment; and
the location and approximate GPS speed of
the vehicle. Refer to the OnStar Terms and
Conditions and Privacy Statement on the
OnStar website.
See
OnStar Additional Information 0412.
Infotainment System
If the vehicle is equipped with a navigation
system as part of the infotainment system,
use of the system may result in the storage
of destinations, addresses, telephone
numbers, and other trip information. See the
infotainment section for information on
stored data and for deletion instructions.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
410 OnStar
OnStar
OnStar Overview
OnStar Overview . . . . . . . . . . . . . . . . . . . . . . 410
OnStar Services
Emergency . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 411
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 411
OnStar Additional Information
OnStar Additional Information . . . . . . . . . 412
OnStar Overview
=Voice Command Button
QBlue OnStar Button
>Red Emergency Button
This vehicle may be equipped with a
comprehensive, in-vehicle system that can
connect to an OnStar Advisor for Emergency,
Security, Navigation, Connections, and
Diagnostics Services. OnStar services may
require a paid service plan and data plan.
OnStar requires the vehicle battery and
electrical system, cellular service, and GPS
satellite signals to be available and
operating. OnStar acts as a link to existing
emergency service providers. OnStar may
collect information about you and your
vehicle, including location information. See
OnStar User Terms, Privacy Statement, and
Software Terms for more details including
system limitations at www.onstar.com (U.S.)
or www.onstar.ca (Canada). The OnStar system status light is next to
the OnStar buttons. If the status light is:
.Solid Green: System is ready.
.Flashing Green: On a call.
.Red: Indicates a problem.
.Off: System is off. PressQtwice to
speak with an OnStar Advisor.
Press
Qor call 1-888-4ONSTAR
(1-888-466-7827) to speak to an Advisor.
Functionality of the Voice Command button
may vary by vehicle and region.
Press
=to:
.Open the OnStar app on the infotainment
display. If equipped, the infotainment
system has OnStar controls in the
embedded OnStar app on the Home Page.
Most OnStar functions that can be
performed with the buttons can be done
using the app. To open the app, touch the
OnStar icon on the Home Page. App
updates require a corresponding service
plan. Features vary by region and model.
Features are subject to change. For more
information, see my.chevrolet.com/learn
or press
Q.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
OnStar 413
TTY Users
OnStar has the ability to communicate to
deaf, hard-of-hearing, or speech-impaired
customers while in the vehicle. The available
TTY system can provide in-vehicle access to
all OnStar services, except Virtual Advisor
and OnStar Turn-by-Turn Navigation.
If equipped, TTY mode can be turned on or
off by touching Settings, then Apps, and
then Phone. When TTY mode is on, phone
calls can be made or received with OnStar
using the infotainment display.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some OnStar
services. The PIN will need to be changed
the first time when speaking with an
Advisor. To change the OnStar PIN, contact
an OnStar Advisor by pressing
Qor calling
1-888-4ONSTAR.
Warranty
OnStar equipment may be warranted as part
of the vehicle warranty.
Languages
The vehicle can be programmed to respond
in multiple languages. Press
Qand ask for
an Advisor. Advisors are available in English,
Spanish, and French. Available languages
may vary by country.
Potential Issues
OnStar cannot perform Remote Door Unlock
or Stolen Vehicle Assistance after the vehicle
has been off continuously for an extended
period of time without an ignition cycle. To
find out the duration of time that applies
for the vehicle, contact an OnStar Advisor by
pressing
Qor calling 1-888-4ONSTAR. If the
vehicle has not been started for an extended
period of time, OnStar can contact Roadside
Assistance or a locksmith to help gain access
to the vehicle.
Global Positioning System (GPS)
.Obstruction of the GPS can occur in a
large city with tall buildings; in parking
garages; around airports; in tunnels and
underpasses; or in an area with very
dense trees. If GPS signals are not
available, the OnStar system should still operate to call OnStar. However, OnStar
could have difficulty identifying the exact
location.
.In emergency situations, OnStar can use
the last stored GPS location to send to
emergency responders.
A temporary loss of GPS can cause loss of
the ability to send a Turn-by-Turn
Navigation route. The Advisor may give a
verbal route or may ask for a call back after
the vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for OnStar to
send remote signals to the vehicle. Do not
place items over or near the antenna to
prevent blocking cellular and GPS signal
reception.
Unable to Connect to OnStar Message
If there is limited cellular coverage or the
cellular network has reached maximum
capacity, this message may come on. Press
Qto try the call again or try again after
driving a few miles into another
cellular area.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
Connected Services 415
Connected Services
Connected Services
Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 415
Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . 415
Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . 417
Connected Services
Navigation
Navigation requires a specific OnStar or
connected service plan.
Press
Qto receive Turn-by-Turn directions
or have them sent to the vehicle’s
navigation screen, if equipped. Select
Turn-by-Turn Directions from the Services
tab of the OnStar app to call an Advisor or
select a recent or favorite destination. Touch
the navigation icons to select home, address,
or place. A destination transfer from OnStar
will show the detail view of the destination
when it is transferred from OnStar to the
Navigation application. See www.onstar.com
for a coverage map. Services vary by model.
Map coverage is available in the United
States and Canada.
Turn-by-Turn Navigation
1. PressQto connect to an Advisor.
2. Request directions to be downloaded to the vehicle.
3. Follow the voice-guided commands.
Using Voice Commands During a
Planned Route
Functionality of the Voice Command button,
if equipped, may vary by vehicle and region.
For some vehicles, press
=to open the
OnStar app on the infotainment display.
Send Destination to Vehicle
Directions can be sent to the vehicle’s
navigation screen, if equipped.
Press
Q, then ask the Advisor to download
directions to the vehicle’s navigation system,
if equipped. After the call ends, the
navigation screen will provide prompts to
begin driving directions. Routes that are sent
to the navigation screen can only be
canceled through the navigation system.
See www.onstar.com (U.S.) or www.onstar.ca
(Canada).
Connections
The following services help with staying
connected.
For coverage maps, see www.onstar.com
(U.S.) or www.onstar.ca (Canada).

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
416 Connected Services
Ensuring Security
.Change the default passwords for the
Wi-Fi hotspot and myChevrolet mobile
application. Make these passwords
different from each other and use a
combination of letters and numbers to
increase the security.
.Change the default name of the SSID
(Service Set Identifier). This is your
network’s name that is visible to other
wireless devices. Choose a unique name
and avoid family names or vehicle
descriptions.
Wi-Fi Hotspot (If Equipped)
The vehicle may have a built-in Wi-Fi
hotspot that provides access to the Internet
and web content at 4G LTE speed. Up to
seven mobile devices can be connected.
A data plan is required. Use the in-vehicle
controls only when it is safe to do so. 1. To retrieve Wi-Fi hotspot information, press
=to open the OnStar app on the
infotainment display, then select Wi-Fi
Hotspot. On some vehicles, touch Wi-Fi
or Wi-Fi Settings on the screen. 2. The Wi-Fi settings will display the Wi-Fi
hotspot name (SSID), password, and on
some vehicles, the connection type (no
Internet connection, 3G, 4G, 4G LTE), and
signal quality (poor, good, excellent).
3. To change the SSID or password, press
Qor call 1-888-4ONSTAR to connect
with an Advisor. On some vehicles, the
SSID and password can be changed in
the Wi-Fi Hotspot menu.
After initial set-up, your vehicle’s Wi-Fi
hotspot will connect automatically to your
mobile devices. Manage data usage by
turning Wi-Fi on or off on your mobile
device, using the myChevrolet mobile app,
or by contacting an OnStar Advisor. On
some vehicles, Wi-Fi can also be managed
from the Wi-Fi Hotspot menu.
MyChevrolet Mobile App (If Available)
Download the myChevrolet mobile app to
compatible Apple and Android smartphones.
Chevrolet users can access the following
services from a smartphone:
.Remotely start/stop the vehicle,
if factory-equipped.
.Lock/unlock doors, if equipped with
automatic locks.
.Activate the horn and lamps.
.Check the vehicle’s fuel level, oil life,
or tire pressure, if factory-equipped
with the Tire Pressure Monitor System.
.Send destinations to the vehicle.
.Locate the vehicle on a map (U.S.
market only).
.Turn the vehicle's Wi-Fi hotspot on/off,
manage settings, and monitor data
consumption, if equipped.
.Locate a dealer and schedule service.
.Request roadside assistance.
.Set a parking reminder with pin drop,
take a photo, make a note, and set a
timer.
.Connect with Chevrolet on social media.
Features are subject to change. For
myChevrolet mobile app information and
compatibility, see my.chevrolet.com.
An active OnStar or connected service plan
may be required. A compatible device,
factory-installed remote start, and power
locks are required. Data rates apply. See
www.onstar.com for details and system
limitations.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
Index 421
D
Damage Repair, Collision . . . . . . . . . . . . . . . . . 405
Danger, Warning, and Caution . . . . . . . . . . . . . .2
Dashboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Data CollectionInfotainment System . . . . . . . . . . . . . . . . . . 409
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 409
Data Recorders, Event . . . . . . . . . . . . . . . . . . . 409
Daytime Running Lamps (DRL) . . . . . . . . . . . 140
Defensive Driving . . . . . . . . . . . . . . . . . . . . . . . . 194
Delayed Locking . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Destination . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
Diagnostics Connected Services . . . . . . . . . . . . . . . . . . . . 417
Disabled Vehicle Transporting . . . . . . . . . . . . . . . . . . . . . . . . . . . 373
Distracted Driving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193
Distracted Driving . . . . . . . . . . . . . . . . . . . . . . . . 193
Dome Lamps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .145
Door
Ajar Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Delayed Locking . . . . . . . . . . . . . . . . . . . . . . . . 20
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Power Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Drive Belt Routing, Engine . . . . . . . . . . . . . . . 398
Drive Systems Four-Wheel Drive . . . . . . . . . . . . . . . . . . . . . . 323 Driver
Assistance Systems, Advanced . . . . . . . . . 246
Information Center (DIC) . . . . . . . . . . . 126, 128
Mode Control . . . . . . . . . . . . . . . . . . . . . . . . . . 232
Mode Control Light . . . . . . . . . . . . . . . . . . . . 123
Teen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
Driving
Assistance Systems . . . . . . . . . . . . . . . . . . . . 257
Better Fuel Economy . . . . . . . . . . . . . . . . . . . 193
Characteristics and Towing Tips . . . . . . . . 270
Defensive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194
Hill and Mountain Roads . . . . . . . . . . . . . . 201
If the Vehicle is Stuck . . . . . . . . . . . . . . . . . 203
Impaired . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194
Loss of Control . . . . . . . . . . . . . . . . . . . . . . . . 196
Off-Road . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197
Off-Road Recovery . . . . . . . . . . . . . . . . . . . . . 196
Vehicle Load Limits . . . . . . . . . . . . . . . . . . . . 204
Wet Roads . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201
Winter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202
Dual
Automatic Climate Control System . . . . 187
E
E85 or FlexFuel . . . . . . . . . . . . . . . . . . . . . . . . . . 266
ElectricParking Brake . . . . . . . . . . . . . . . . . . . . . . . . . . 228
Parking Brake Light . . . . . . . . . . . . . . . . . . . . . 119 Electrical
Equipment, Add-On . . . . . . . . . . . . . . . . . . . . 300
System Overload . . . . . . . . . . . . . . . . . . . . . . 330
Electrical System Engine Compartment Fuse Block . . . . . . . 332
Fuses and Circuit Breakers . . . . . . . . . . . . . 332
Instrument Panel Fuse Block . . . . . . . 335, 337
Electronic Stability Control (ESC) Off Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Emergency OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 411
Engine Air Cleaner/Filter . . . . . . . . . . . . . . . . . . . . . . 312
Air Filter Life System . . . . . . . . . . . . . . . . . . . 311
Check Light (Malfunction Indicator) . . . . . 117
Compartment Overview . . . . . . . . . . . . . . . . 307
Coolant Temperature Gauge . . . . . . . . . . . . 113
Coolant Temperature Warning Light . . . 123
Cooling System . . . . . . . . . . . . . . . . . . . . . . . . 313
Drive Belt Routing . . . . . . . . . . . . . . . . . . . . . 398
Exhaust . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217
Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 317
Heater . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213
Oil Life System . . . . . . . . . . . . . . . . . . . . . . . . 310
Oil Pressure Gauge . . . . . . . . . . . . . . . . . . . . . 112
Oil Pressure Light . . . . . . . . . . . . . . . . . . . . . . 124
Overheated ProtectionOperating Mode . . . . . . . . . . . . . . . . . . . . . . 317

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
Index 423
General InformationService and Maintenance . . . . . . . . . . . . . . 387
Towing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 270
Vehicle Care . . . . . . . . . . . . . . . . . . . . . . . . . . . 304
Glass Replacement . . . . . . . . . . . . . . . . . . . . . . . 325
Global Positioning System (GPS) . . . . . . . . . 162
Glove Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 402
Guidance Problems with the Route . . . . . . . . . . . . . . 163
H
Halogen Bulbs . . . . . . . . . . . . . . . . . . . . . . . . . . . 327
Hazard Warning Flashers . . . . . . . . . . . . . . . . . 141
Head Restraints . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Head-Up Display (HUD) . . . . . . . . . . . . . . . . . . 130
Headlamps
Aiming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 327
Automatic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Bulb Replacement . . . . . . . . . . . . . . . . . . . . . . 327
Daytime Running Lamps (DRL) . . . . . . . . . 140
Flash-to-Pass . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Headlamps, Front Turn Signal,Sidemarker, and Parking Lamps . . . . . . 327
High-Beam On Light . . . . . . . . . . . . . . . . . . . 125
High/Low Beam Changer . . . . . . . . . . . . . . 140
Lamps On Reminder . . . . . . . . . . . . . . . . . . . 125 Heated
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Rear Seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Steering Wheel . . . . . . . . . . . . . . . . . . . . . . . . 100
Ventilated Front Seats . . . . . . . . . . . . . . . . . . 50
Heater Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213
Heating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185, 187
High-Beam On Light . . . . . . . . . . . . . . . . . . . . . . 125
Hill Descent Control (HDC) . . . . . . . . . . . . . . . . . 231
Descent Control Light . . . . . . . . . . . . . . . . . . . 121
Hill and Mountain Roads . . . . . . . . . . . . . . . . 201
Hill Start Assist (HSA) . . . . . . . . . . . . . . . . . . . . 229
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 305
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .101
How to Wear Seat Belts Properly . . . . . . . . . 54
HVAC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185, 187
I
Ignition Positions . . . . . . . . . . . . . . . . . . . . . . . . . 211
Immobilizer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Indicator Pedestrian Ahead . . . . . . . . . . . . . . . . . . . . . . . 121
Vehicle Ahead . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Indicators
Warning Lights and Gauges . . . . . . . . . . . . 106
Infants and Young Children, Restraints . . . . .72 Information
Publication Ordering . . . . . . . . . . . . . . . . . . . 406
Infotainment Using the System . . . . . . . . . . . . . . . . . . . . . . 152
Infotainment System . . . . . . . . . . . . . . . . . . . . 409
Inspection Multi-Point Vehicle . . . . . . . . . . . . . . . . . . . . 390
Instrument Cluster . . . . . . . . . . . . . . . . . . .107, 108
Instrument Panel Overview . . . . . . . . . . . . . . . . .5
Interior Rearview Mirrors . . . . . . . . . . . . . . . . . .35
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . 2, 148
J
Jump Starting - North America . . . . . . . . . . . . . . . 370
K
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11Remote . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Remote Operation . . . . . . . . . . . . . . . . . . . . . . . 12
L
Labeling, Tire Sidewall . . . . . . . . . . . . . . . . . . . .341
LampsAuxiliary Roof Mounted Lamp . . . . . . . . . 143
Daytime Running (DRL) . . . . . . . . . . . . . . . . 140
Dome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Exterior Cargo . . . . . . . . . . . . . . . . . . . . . . . . . 144
Exterior Controls . . . . . . . . . . . . . . . . . . . . . . . 138

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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428 Index
Specifications and Capacities . . . . . . . . . . . . . 396
Speedometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Start Assist, Hill . . . . . . . . . . . . . . . . . . . . . . . . . . 229
Start Vehicle, Remote . . . . . . . . . . . . . . . . . . . . . .18
Starting the Engine . . . . . . . . . . . . . . . . . . . . . . . 213
Steering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195Column Lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Fluid, Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . 317
Heated Wheel . . . . . . . . . . . . . . . . . . . . . . . . . 100
Wheel Adjustment . . . . . . . . . . . . . . . . . . . . . 100
Wheel Controls . . . . . . . . . . . . . . . . . . . . . . . . . 151
Steps Power Assist . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Stoplamps and Back-up Lamps Bulb Replacement . . . . . . . . . . . . . . . . . . . . . . 328
Storage
Center Console . . . . . . . . . . . . . . . . . . . . . . . . . 96
Compartments . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Cupholders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Floor Console . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Glove Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Underseat . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Struts Gas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 326
Stuck Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41 Surround
Vision System . . . . . . . . . . . . . . . . . . . . . . . . . 248
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
System Airbag . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Brake Pad Life . . . . . . . . . . . . . . . . . . . . . . . . . 319
Engine Air Filter Life . . . . . . . . . . . . . . . . . . . . 311
Global Positioning . . . . . . . . . . . . . . . . . . . . . 162
Infotainment . . . . . . . . . . . . . . . . . . . . . . . . . . . 409
Noise Control . . . . . . . . . . . . . . . . . . . . . . . . . . 323
T
Tachometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Tailgate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
TaillampsBulb Replacement . . . . . . . . . . . . . . . . . . . . . . 328
Task Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . .143
Teen Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
Text Telephone (TTY) Users . . . . . . . . . . . . . . 401
Theft-Deterrent Systems . . . . . . . . . . . . . . . . . . 30 Immobilizer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 339 All-Season . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 340
All-Terrain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 341
Buying New Tires . . . . . . . . . . . . . . . . . . . . . . 354
Chains . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 358 Tires (cont'd)
Changing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 360
Designations . . . . . . . . . . . . . . . . . . . . . . . . . . . 342
Different Size . . . . . . . . . . . . . . . . . . . . . . . . . . 355
Full-Size Spare . . . . . . . . . . . . . . . . . . . . . . . . . 370
If a Tire Goes Flat . . . . . . . . . . . . . . . . . . . . . 358
Inspection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 351
Pressure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 344
Pressure Light . . . . . . . . . . . . . . . . . . . . . . . . . 123
Pressure Monitor Operation . . . . . . . . . . . 346
Pressure Monitor System . . . . . . . . . . . . . . 345
Rotation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 351
Sidewall Labeling . . . . . . . . . . . . . . . . . . . . . . 341
Terminology and Definitions . . . . . . . . . . . 342
Uniform Tire Quality Grading . . . . . . . . . . 356
Wheel Alignment and Tire Balance . . . . 357
Wheel Replacement . . . . . . . . . . . . . . . . . . . . 357
When It Is Time for New Tires . . . . . . . . . 353
Winter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 340
Top Tier Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . 265
Tow/Haul Mode . . . . . . . . . . . . . . . . . . . . . . . . . . 221
Tow/Haul Mode Light . . . . . . . . . . . . . . . . . . . 120
Towing App . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 290
Driving Characteristics . . . . . . . . . . . . . . . . . 270
Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 278
General Information . . . . . . . . . . . . . . . . . . . 270
Recreational Vehicle . . . . . . . . . . . . . . . . . . . 374

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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Index 429
Towing (cont'd)Trailer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 274
Trailer Sway Control (TSC) . . . . . . . . . . . . . 288
Traction Control System (TCS)/ElectronicStability Control Light . . . . . . . . . . . . . . . . 122
Control/Electronic Stability Control . . . . 230
Off Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Trademarks and License Agreements . . . . . .182
Trailer Sway Control (TSC) . . . . . . . . . . . . . . . . . . . . 288
Tow Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Towing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 274
Towing App . . . . . . . . . . . . . . . . . . . . . . . . . . . 290
Transfer Case Four-Wheel Drive . . . . . . . . . . . . . . . . . . . . . . 221
Transmission Automatic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218
Fluid, Automatic . . . . . . . . . . . . . . . . . . . . . . . . 311
Temperature Gauge . . . . . . . . . . . . . . . . . . . . . 114
Transportation Program, Courtesy . . . . . . . 404
Transporting
a Disabled Vehicle . . . . . . . . . . . . . . . . . . . . . 373
Items That Can Catch Fire . . . . . . . . . . . . . . 28
Trip Odometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Truck Bed Camera Rearview Mirror . . . . . . . 38
Truck-Camper Loading Information . . . . . . . 209 TTY Users
Customer Assistance . . . . . . . . . . . . . . . . . . . 401
Turn and Lane-Change Signals . . . . . . . . . . . .142
Turn Signal Bulb Replacement . . . . . . . . . . . . . . . . . . . . . . 328
U
Uniform Tire Quality Grading . . . . . . . . . . . . 356
Universal Remote System . . . . . . . . . . . . . . . . .134Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Programming . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Updates
Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
USB Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .158
Using Infotainment System . . . . . . . . . . . . . . . . . . 152
Navigation System . . . . . . . . . . . . . . . . . . . . . 160
This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
V
VehicleAhead Indicator . . . . . . . . . . . . . . . . . . . . . . . . . 121
Alarm System . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Canadian Owners . . . . . . . . . . . . . . . . . . . . . . . . 2
Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194
Data Recording and Privacy . . . . . . . . . . . . 408
Identification Number (VIN) . . . . . . . . . . . . 395
Load Limits . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204
Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134 Vehicle (cont'd)
Positioning . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
Remote Start . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Shutdown . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215
Speed Messages . . . . . . . . . . . . . . . . . . . . . . . 134
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Vehicle Care Tire Pressure . . . . . . . . . . . . . . . . . . . . . . . . . . . 344
Vehicle Security Steering Column Lock . . . . . . . . . . . . . . . . . . . 30
Ventilation, Air . . . . . . . . . . . . . . . . . . . . . . . . . . 190
Visors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
Voice Recognition . . . . . . . . . . . . . . . . . . . . . . . . 163
Voltmeter Gauge . . . . . . . . . . . . . . . . . . . . . . . . . 114
W
Warning
Brake System Light . . . . . . . . . . . . . . . . . . . . . 119
Caution and Danger . . . . . . . . . . . . . . . . . . . . . 2
Hazard Flashers . . . . . . . . . . . . . . . . . . . . . . . . . 141
Lane Departure (LDW) . . . . . . . . . . . . . . . . . 264
Lights, Gauges, and Indicators . . . . . . . . . 106
Washer Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . . . .318
Wheels Alignment and Tire Balance . . . . . . . . . . . . 357
Different Size . . . . . . . . . . . . . . . . . . . . . . . . . . 355