infotainment CHEVROLET SILVERADO 2500 2018 Repair Manual

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
472 Connected Services
2. Say“Repeat.” System
responds with the last direction
given, then responds with
“OnStar ready,” then a tone.
Get My Destination
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Get my destination.”
System responds with the
address and distance to the
destination, then responds with
“OnStar ready,” then a tone.
Send Destination to Vehicle
Directions can be sent to the
vehicle’s navigation screen,
if equipped.
Press
Q, then ask the Advisor to
download directions to the vehicle’s
navigation system, if equipped. After
the call ends, the navigation screen
will provide prompts to begin driving
directions. Routes that are sent to
the navigation screen can only be
canceled through the navigation
system. See www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Connections
The following services help with
staying connected.
For coverage maps, see
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Ensuring Security
.
Change the default passwords
for the Wi-Fi hotspot and
myChevrolet mobile application.
Make these passwords different
from each other and use a
combination of letters, numbers,
and symbols to increase the
security.
. Change the default name of the
SSID (Service Set Identifier).
This is your network’s name that
is visible to other wireless
devices. Choose a unique name
and avoid family names or
vehicle descriptions. Wi-Fi Hotspot (If Equipped)
The vehicle may have a built-in
Wi-Fi hotspot that provides access
to the Internet and web content at
4G LTE speed. Up to seven mobile
devices can be connected. A data
plan is required. Use the in-vehicle
controls only when it is safe to
do so.
1. To retrieve Wi-Fi hotspot information, press
=to open
the OnStar app on the
infotainment display, then
select Wi-Fi Hotspot. On some
vehicles, touch Wi-Fi or Wi-Fi
Settings on the screen.
2. The Wi-Fi settings will display the Wi-Fi hotspot name (SSID),
password, and on some
vehicles, the connection type
(no Internet connection, 3G,
4G, 4G LTE), and signal quality
(poor, good, excellent).
3. To change the SSID or password, press
Qor call
1-888-4ONSTAR to connect
with an Advisor. On some

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
Connected Services 473
vehicles, the SSID and
password can be changed in
the Wi-Fi Hotspot menu.
After initial set-up, your vehicle’s
Wi-Fi hotspot will connect
automatically to your mobile
devices. Manage data usage by
turning Wi-Fi on or off on your
mobile device, using the
myChevrolet mobile app, or by
contacting an OnStar Advisor. On
some vehicles, Wi-Fi can also be
managed from the Wi-Fi
Hotspot menu.
MyChevrolet Mobile App (If
Available)
Download the myChevrolet mobile
app to compatible Apple and
Android smartphones. Chevrolet
users can access the following
services from a smartphone:
. Remotely start/stop the vehicle,
if factory-equipped.
. Lock/unlock doors, if equipped
with automatic locks.
. Activate the horn and lamps. .
Check the vehicle’s fuel level, oil
life, or tire pressure,
if factory-equipped with the Tire
Pressure Monitor System.
. Send destinations to the vehicle.
. Locate the vehicle on a map
(U.S. market only).
. Turn the vehicle's Wi-Fi hotspot
on/off, manage settings, and
monitor data consumption,
if equipped.
. Locate a dealer and schedule
service.
. Request roadside assistance.
. Set a parking reminder with pin
drop, take a photo, make a note,
and set a timer.
. Connect with Chevrolet on social
media.
Features are subject to change. For
myChevrolet mobile app information
and compatibility, see
my.chevrolet.com.
An active OnStar or connected
service plan may be required.
A compatible device, factory-installed remote start, and
power locks are required. Data rates
apply. See www.onstar.com for
details and system limitations.
Remote Services
Contact an OnStar Advisor to
unlock the doors or sound the horn
and flash the lamps.
Marketplace
OnStar Advisors can provide offers
from restaurants and retailers on
your route, help locate hotels,
or book a room. These services
vary by market.
OnStar Hands-Free Calling
Make and receive calls with the
built-in wireless calling service,
which requires available minutes.
Functionality of the Voice Command
button may vary by vehicle and
region. For some vehicles, press
=
to open the OnStar app on the
infotainment display, then select
Hands-Free calling. For other
vehicles press
=as follows.

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
478 Index
Customer InformationPublications Ordering
Information . . . . . . . . . . . . . . . . . . 458
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . . 449
D
Damage Repair, Collision . . . . . . . 456
Danger, Warning, and Caution . . . . 3
Data CollectionInfotainment System . . . . . . . . . . 462
OnStar . . . . . . . . . . . . . . . . . . . . . . . 462
Data Recorders, Event . . . . . . . . . 461
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . . . 174
Defensive Driving . . . . . . . . . . . . . . . 227
Diagnostics Connected Services . . . . . . . . . . 474
Distracted Driving . . . . . . . . . . . . . . . 226
Dome Lamps . . . . . . . . . . . . . . . . . . . 178
Door Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Power Locks . . . . . . . . . . . . . . . . . . . . 40
Drive Belt Routing, Engine . . . . . . 448
Driver Assistance Systems . . . . . 279
Driver Information Center (DIC) . . . . . . . . . . . . . 154, 156 Driving
Assistance Systems . . . . . . . . . . 282
Characteristics and
Towing Tips . . . . . . . . . . . . . . . . . 294
Defensive . . . . . . . . . . . . . . . . . . . . . 227
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . 227
For Better Fuel Economy . . . . . . . 32
Hill and Mountain Roads . . . . . . 235
If the Vehicle is Stuck . . . . . . . . . 237
Loss of Control . . . . . . . . . . . . . . . 229
Off-Road . . . . . . . . . . . . . . . . . . . . . 230
Off-Road Recovery . . . . . . . . . . . 229
Vehicle Load Limits . . . . . . . . . . . 238
Wet Roads . . . . . . . . . . . . . . . . . . . 234
Winter . . . . . . . . . . . . . . . . . . . . . . . . 236
Dual Automatic Climate
Control System . . . . . . . . . . . . . . . . 220
E
E85 or FlexFuel . . . . . . . . . . . . . . . . 291
Electrical Equipment,Add-On . . . . . . . . . . . . . . . . . . . . . . . 318
Electrical System Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . 362
Fuses and Circuit Breakers . . . 362
Instrument Panel Fuse
Block . . . . . . . . . . . . . . . . . . . 366, 367 Electrical System (cont'd)
Overload . . . . . . . . . . . . . . . . . . . . . 361
Emergency OnStar . . . . . . . . . . . . . . . . . . . . . . . 464
Engine Air Cleaner/Filter . . . . . . . . . . . . . 338
Check Light (MalfunctionIndicator) . . . . . . . . . . . . . . . . . . . . 146
Compartment Overview . . . . . . . 328
Coolant Heater . . . . . . . . . . . . . . . 251
Coolant Temperature
Gauge . . . . . . . . . . . . . . . . . . . . . . 141
Cooling System . . . . . . . . . . . . . . . 339
Drive Belt Routing . . . . . . . . . . . . 448
Exhaust . . . . . . . . . . . . . . . . . . . . . . 255
Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . 345
Oil Life System . . . . . . . . . . . . . . . 333
Oil Pressure Gauge . . . . . . . . . . 140
Overheated Protection Operating Mode . . . . . . . . . . . . . 344
Overheating . . . . . . . . . . . . . . . . . . 343
Power Messages . . . . . . . . . . . . . 159
Running While Parked . . . . . . . . 255
Starting . . . . . . . . . . . . . . . . . . . . . . . 249
Entry Lighting . . . . . . . . . . . . . . . . . . . 179
Equipment, Towing . . . . . . . . . . . . . 306
Event Data Recorders . . . . . . . . . . 461
Exit Lighting . . . . . . . . . . . . . . . . . . . . 179

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
480 Index
Gauges (cont'd)Voltmeter . . . . . . . . . . . . . . . . . . . . . 142
Warning Lights and
Indicators . . . . . . . . . . . . . . . . . . . 135
General Information Service and Maintenance . . . . . 428
Towing . . . . . . . . . . . . . . . . . . . . . . . . 294
Vehicle Care . . . . . . . . . . . . . . . . . . 324
Glove Box . . . . . . . . . . . . . . . . . . . . . . 122
GM Mobility Reimbursement
Program . . . . . . . . . . . . . . . . . . . . . . . 453
H
Halogen Bulbs . . . . . . . . . . . . . . . . . . 357
Hazard Warning Flashers . . . . . . . 175
Head Restraints . . . . . . . . . . . . . . . . . 56
HeadlampsAiming . . . . . . . . . . . . . . . . . . . . . . . . 357
Automatic . . . . . . . . . . . . . . . . . . . . . 174
Bulb Replacement . . . . . . . . . . . . 357
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . 174
Flash-to-Pass . . . . . . . . . . . . . . . . . 174
Headlamps, Front Turn Signal, Sidemarker, and
Parking Lamps . . . . . . . . . . . . . . 358
High Intensity Discharge (HID) Lighting . . . . . . . . . . . . . . . 358 Headlamps (cont'd)
High-Beam On Light . . . . . . . . . . 153
High/Low Beam Changer . . . . . 173
Lamps On Reminder . . . . . . . . . 154
Heated Steering Wheel . . . . . . . . . . . . . . . 128
Heated and Ventilated Front Seats . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Heated Mirrors . . . . . . . . . . . . . . . . . . . 48
Heater
Engine Coolant . . . . . . . . . . . . . . . 251
Heating . . . . . . . . . . . . . . .216, 218, 220
High-Beam On Light . . . . . . . . . . . . 153
High-Speed Operation . . . . . . . . . . 380
Hill and Mountain Roads . . . . . . . . 235
Hill Descent Control (HDC) . . . . . 275
Hill Descent Control Light . . . . . . . 150
Hill Start Assist (HSA) . . . . . . . . . . 272
Home Page . . . . . . . . . . . . . . . . . . . . . 184
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . 326
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
How to Wear Seat Belts Properly . . . . . . . . . . . . . . . . . . . . . . . . 68
HVAC . . . . . . . . . . . . . . . . .216, 218, 220
I
Idle System Fast . . . . . . . . . . . . . . . . . . . . . . . . . . 250
Ignition Positions . . . . . . . . . . . . . . . 247
Ignition Transmission Lock Check . . . . . . . . . . . . . . . . . . . . . . . . . 354
Immobilizer . . . . . . . . . . . . . . . . . . . . . . 44
Indicator Vehicle Ahead . . . . . . . . . . . . . . . . 151
Infants and Young Children,
Restraints . . . . . . . . . . . . . . . . . . . . . . 92
Information Publication Ordering . . . . . . . . . . 458
Infotainment . . . . . . . . . . . . . . . . . . . . 181
Infotainment System . . . . . . . . . . . . 462
Instrument Cluster . . . . . . . . . . . . . . 136
Instrument Panel
Storage Area . . . . . . . . . . . . . . . . . 122
Interior Rearview Mirrors . . . . . . . . . 49
Introduction . . . . . . . . . . . . . . . . . . . . . . . 2
J
Jack Auxiliary . . . . . . . . . . . . . . . . . . . . . . 195
Jump Starting - North America . . . . . . . . . . . . . . . . . . . . . . . 408

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
Index 485
Software Updates . . . . . . . . . . . . . . 184
Special Application Services . . . . 436
Specifications andCapacities . . . . . . . . . . . . . . . . . . . . . 446
Speedometer . . . . . . . . . . . . . . . . . . . 139
StabiliTrak OFF Light . . . . . . . . . . . . . . . . . . . . . 151
Start Assist, Hill . . . . . . . . . . . . . . . . . 272
Start Vehicle, Remote . . . . . . . . . . . 38
Starter Switch Check . . . . . . . . . . . 354
Starting the Engine . . . . . . . . . . . . . 249
Steering . . . . . . . . . . . . . . . . . . . . . . . . 228 Fluid, Power . . . . . . . . . . . . . . . . . . 345
Heated Wheel . . . . . . . . . . . . . . . . 128
Wheel Adjustment . . . . . . . . . . . . 127
Wheel Controls . . . . . . . . . . . . . . . 127
Steps Power Assist . . . . . . . . . . . . . . . . . . . 42
Stoplamps and Back-up Lamps Bulb Replacement . . . . . . . . . . . . 359
Storage Areas
Center Console . . . . . . . . . . . . . . . 123
Floor Console . . . . . . . . . . . . . . . . 124
Glove Box . . . . . . . . . . . . . . . . . . . . 122
Instrument Panel . . . . . . . . . . . . . 122
Sunglasses . . . . . . . . . . . . . . . . . . . 123
Storage Compartments . . . . . . . . . 122 Struts
Gas . . . . . . . . . . . . . . . . . . . . . . . . . . . 356
Stuck Vehicle . . . . . . . . . . . . . . . . . . . 237
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . 53
Sunglass Storage . . . . . . . . . . . . . . . 123
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Switches Airbag On-Off . . . . . . . . . . . . . . . . . . . 82
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . 3
System Forward Collision
Alert (FCA) . . . . . . . . . . . . . . . . . . 282
Infotainment . . . . . . . . . . . . . 181, 462
Noise Control . . . . . . . . . . . . . . . . . 352
Systems Driver Assistance . . . . . . . . . . . . . 279
T
Tachometer . . . . . . . . . . . . . . . . . . . . . 139
Tailgate . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Taillamps . . . . . . . . . . . . . . . . . . . . . . . 359
Bulb Replacement . . . . . . . . . . . . 359
Text Telephone (TTY) Users . . . . 452
Theft-Deterrent Systems . . . . . . . . . 45 Immobilizer . . . . . . . . . . . . . . . . . . . . . 44
Throttle, Adjustable . . . . . . . . . . . . . 246
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130 Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . 370
All-Season . . . . . . . . . . . . . . . . . . . . 370
All-Terrain . . . . . . . . . . . . . . . . . . . . 372
Buying New Tires . . . . . . . . . . . . . 389
Chains . . . . . . . . . . . . . . . . . . . . . . . . 394
Changing . . . . . . . . . . . . . . . . . . . . . 396
Designations . . . . . . . . . . . . . . . . . 374
Different Size . . . . . . . . . . . . . . . . . 390
Full-Size Spare . . . . . . . . . . . . . . . 407
If a Tire Goes Flat . . . . . . . . . . . . 394
Inspection . . . . . . . . . . . . . . . . . . . . 385
Low Profile . . . . . . . . . . . . . . . . . . . 371
Pressure . . . . . . . . . . . . . . . . . 378, 380
Pressure Light . . . . . . . . . . . . . . . . 152
Pressure Monitor Operation . . 381
Pressure Monitor System . . . . . 380
Rotation . . . . . . . . . . . . . . . . . . . . . . 386
Sidewall Labeling . . . . . . . . . . . . . 372
Terminology and Definitions . . 376
Uniform Tire QualityGrading . . . . . . . . . . . . . . . . . . . . . 391
Wheel Alignment and Tire Balance . . . . . . . . . . . . . . . . . . . . . 392
Wheel Replacement . . . . . . . . . . 393
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . . . 388
Winter . . . . . . . . . . . . . . . . . . . . . . . . 371
Top Tier Fuel . . . . . . . . . . . . . . . . . . . 289