radio CHEVROLET SILVERADO 2500 2019 Owner's Manual

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
Infotainment System 183
Overview1.{
.Press to go to the Home
Page. See Home Page
0 184.
2.
7
. Radio: Press and release to
go to the previous station or
channel. Press and hold to
fast seek the next strongest
previous station or channel.
. USB/Bluetooth Music/
Pictures: Press and hold to
go to the previous content.
Press and hold to fast
rewind.
3.
O
. Press to turn the power on.
. Press and hold to turn the
power off.
. Press to mute the system
when on.
. Turn to decrease or
increase the volume.

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
184 Infotainment System
4.6
.Radio: Press and release to
go to the next station or
channel. Press and hold to
fast seek the next strongest
station or channel.
. USB/Bluetooth Music/
Pictures: Press and hold to
go to the next content.
Press and hold to fast
forward.
5.
#
. Press and release to
access the phone screen,
answer an incoming call,
or access the device home
screen. Press and hold to
access Press to Talk.
Home Page
Touchscreen Buttons
Touchscreen buttons show on the
screen when available. When a
function is unavailable, the button
may gray out. When a function is
selected, the button may highlight.
Home Page Features
Press{to go to the Home Page.
Audio : Touch to select AM, FM,
SiriusXM (if equipped), USB/iPod/
Bluetooth Audio, or AUX.
Gallery : Touch to view a picture or
movie.
Phone : Touch to activate the
phone features (if equipped).
See Bluetooth (Overview) 0203 or
Bluetooth (Infotainment Controls)
0 205.
Projection : Touch to access
supported devices when connected.
See USB Port 0190. Settings :
Touch to access the
Personalization menu. See Vehicle
Personalization 0160.
Climate : Touch to access the
Climate menu. See Dual Automatic
Climate Control System 0220.
OnStar : If equipped, touch to
access the OnStar menu. See
OnStar Overview 0463.Software Updates
Over-the-Air Software Updates
If equipped, the infotainment system
can download and install select
software updates over a wireless
connection. The system will prompt
for certain updates to be
downloaded and installed. There is
also an option to check for updates
manually.
To manually check for updates,
touch SETTINGS on the Home
Page, followed by Software
Information, and then System
Update. Follow the on-screen

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
Infotainment System 185
prompts. Steps for downloading and
installing updates may vary by
vehicle.
Downloading Over-the-Air vehicle
software updates requires Internet
connectivity, which can be accessed
through the vehicle’s built-in OnStar
4G LTE connection, if equipped and
active. If required, data plans are
provided by a third party. Optionally,
a secure Wi-Fi hotspot such as a
compatible mobile device hotspot,
home hotspot or public hotspot can
be used. Applicable data rates may
apply.
To connect the infotainment system
to a secured mobile device hotspot,
home hotspot, or a public hotspot,
touch SETTINGS on the Home
Page, followed by Wi-Fi, and then
Manage Wi-Fi Networks. Select the
appropriate Wi-Fi network, and
follow the on-screen prompts.
Download speeds may vary.
On most compatible mobile devices,
activation of the Wi-Fi hotspot is in
the Settings menu under Mobile
Network Sharing, Personal Hotspot,
Mobile Hotspot or similar. Availability of Over-the-Air vehicle
software updates varies by vehicle
and country. For more information
on this feature, see
my.chevrolet.com/learn for US/
Canada.Radio
AM-FM Radio
Playing the Radio
Audio Source Menu
{:
Press to go to the Home Page.
O:Press to turn on, mute,
or unmute the system. Press and
hold to turn off the system.
Selecting a Band
Press{, then touch AUDIO,
Source, then select AM, FM,
or SXM, if equipped. The last station
that was playing starts playing
again.
System Settings
Auto Volume
This feature automatically adjusts
the radio volume to compensate for
road and wind noise.
The level of volume compensation
can be selected, or the feature can
be turned off.

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
186 Infotainment System
1. Touch MENU from a sourcescreen.
2. Select Auto Volume.
3. Select the desired setting.
4. Touch
3to go back to the
source screen.
Tone Settings
The tone settings can be set for
each radio band and each audio
player source.
Preset Tone Settings
. Touch MENU.
. Touch Tone Settings.
. Select a preset tone setting.
. Bass, Midrange, or Treble:
Touch −or +.
. Fader or Balance: Adjust the
front/rear or left/right speakers
by dragging the dot in the
vehicle image on the screen.
Custom Tone Settings
. Touch MENU.
. Touch Tone Settings. .
Touch Custom.
. Bass, Midrange, or Treble:
Touch −or +.
. Fader or Balance: Adjust the
front/rear or left/right speakers
by dragging the dot in the
vehicle image on the screen.
Touch
3to go back to the source
screen.
Selecting an Auxiliary Device
Connect the auxiliary device to the
AUX input terminal. Play will begin
when the system has finished
reading the information on the
device.
If the AUX device is already
connected, press
{, AUDIO,
Source, then select the device.
Selecting a Station
Seek Tuning
If the radio station is not known:
Press
7or6to automatically
search for available radio stations. Manual Tuning
Continue touching
toruto
manually change the radio station.
Direct Tune
From the AM or FM menu:
. Touch Tune.
. Enter the station number.
. Touch Go or
toruto go to
the previous or next station.
Favorite
. Touch
SorTto scroll through
the favorites.
. Touch on the station to select it.
Station List
. From the AM or FM menu,
touch MENU.
. Select Station List.
. Touch
QorRto scroll through
the list. Touch the station to
select it.

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
Infotainment System 187
Update Station List
.From the AM or FM menu, touch
MENU, then touch Update
Station List. The broadcasting
list updating will begin.
. During the AM or FM
broadcasting list update, touch
Cancel to stop the updates.
Storing a Station as a Favorite
Stations from all bands can be
stored in any order in the favorite
pages.
Up to 25 stations can be stored.
Storing Stations
To store the station to a position in
the list, touch the corresponding
button 1−5 until a beep is heard.
1. Select the desired station.
2. Touch
SorTto select the
desired page of saved
favorites. 3. Touch and hold down any of
the preset buttons to save the
current radio station to that
button of the selected
favorites page.
To change a preset button, tune to
the new desired radio station and
touch and hold the preset button.
Satellite Radio
Vehicles with an SXM Satellite
Radio tuner and a valid SiriusXM
Satellite Radio subscription can
receive SiriusXM programming.
SiriusXM Satellite Radio
Service (If Equipped)
SiriusXM is a satellite radio service
based in the 48 contiguous United
States and 10 Canadian provinces.
SiriusXM Satellite Radio has a wide
variety of programming and
commercial-free music, coast to
coast, and in digital-quality sound.
A service fee is required to receive
the SiriusXM service. For more
information, contact SiriusXM at
www.siriusxm.com or 1-866-635-2349 (U.S.), and
www.xmradio.ca or 1-877-209-0079
(Canada).
Listening to SiriusXM Radio (If
Equipped)
1. Press{.
2. Touch AUDIO.
3. Touch Source.
4. Touch SXM and the most recent listened to SiriusXM
channel will display.
Touch
0to return to the
HOME menu.
Selecting a Category
From Menu, touch Categories, then
touch the desired category or from
Categories, touch
QorRto find the
desired channel. Touch the channel
to select it.
Selecting a Channel
Touchuortand the previous or
next channel will be selected.

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
188 Infotainment System
Touch and holduortto jump
four channels backward or forward,
then release the button at the
desired channel.
Using the Preset Buttons
Up to seven favorites pages can be
saved, and each page can store up
to five channels.
To change a preset button, tune to
the new desired channel and hold
the button.
Listening to Preset Channels
1. Continue touching
SorTto
select the desired
favorites page.
2. Touch the preset button to listen to the channel saved to
that button.
Using the SiriusXM Menu
Operation
1. Touch MENU on the SXM radio screen. 2. Touch the menu to select the
desired item or to display the
detail menu item.
3. Touch
0to return to the
previous menu.
Channel List 1. Touch Channel List from the SXM menu. The channel list is
displayed.
2. Touch
QorRto find the
desired channel. Tune to the
channel by selecting it.
Tone Settings
From the tone settings menu, the
sound features can be set up for
SiriusXM audio and each audio
player ’s functions.
1. Touch Tone Settings. The tone settings screen is displayed.
See “Tone Settings” inAM-FM
Radio 0185.
2. Touch OK. Auto Volume
1. Touch Auto Volume. See “Auto
Volume” inAM-FM Radio
0 185.
2. Touch OK.
Categories 1. Touch Categories.
2. Touch
QorRto find the
desired category. Touch the
category to select it.
Explicit Content Filter
When on, only a filtered list of
channels will be received. When off,
all regular SXM programming
subscribed to will be received. 1. Touch SXM Explicit Filter.
2. Select On or Off.
Radio Reception
Frequency interference and static
can occur during normal radio
reception if items such as phone
chargers, vehicle convenience
accessories, and external electronic
devices are plugged into the

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
Infotainment System 189
accessory power outlet. If there is
interference or static, unplug the
item from the accessory power
outlet.
FM
FM signals only reach about 16 to
65 km (10 to 40 mi). Although the
radio has a built-in electronic circuit
that automatically works to reduce
interference, some static can occur,
especially around tall buildings or
hills, causing the sound to fade in
and out.
AM
The range for most AM stations is
greater than for FM, especially at
night. The longer range can cause
station frequencies to interfere with
each other. Static can also occur
when things like storms and power
lines interfere with radio reception.
When this happens, try reducing the
treble on the radio.
SiriusXM Satellite Radio
Service
If equipped, SiriusXM Satellite
Radio Service provides digital radio
reception. Tall buildings or hills can
interfere with satellite radio signals,
causing the sound to fade in and
out. In addition, traveling or standing
under heavy foliage, bridges,
garages, or tunnels may cause loss
of the SiriusXM signal for a period
of time.
Cell Phone Usage
Cell phone usage, such as making
or receiving phone calls, charging,
or just having the phone on may
cause static interference in the
radio. Unplug the phone or turn it off
if this happens.
Fixed Mast Antenna
The fixed mast antenna will go
through most car washes as long as
it is securely attached. If the
antenna becomes slightly bent,
straighten it out by hand. If it is
badly bent, replace it.Occasionally check that the antenna
is tight at the base. If tightening is
required, protect the paint from
damage.
Multi-Band Antenna
The multi-band antenna is on the
roof of the vehicle. The antenna is
used for OnStar, the SiriusXM
Satellite Radio Service System, and
GPS (Global Positioning System),
if the vehicle has these features.
Keep the antenna clear of
obstructions for clear reception.
If the vehicle has a sunroof, and it is
open, reception can also be
affected.
Items on the roof of the vehicle can
interfere with the performance of the
radio system and OnStar (if
equipped). Make sure the
multi-band antenna is not
obstructed.

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
Infotainment System 193
If the USB device is already
connected:1. Press
{.
2. Touch AUDIO.
3. Touch Source.
4. Touch USB.
To stop the USB device and select
another media source, touch
Source, then select the other
source.
To remove the USB device, select
another function, then remove the
USB device.
Pause
. Touch
jto pause.
. Touch
rto resume. Changing to Next/Previous Files
.
Touch
lto change to the
next file.
. Touch
gwithin five seconds of
the playback time to play the
previous file.
Returning to the Beginning of the
Current File
Touch
gafter five seconds of the
playback time.
Scanning Forward or Backward
Touch and hold
gorlduring
playback to rewind or fast forward.
Release the button to resume
playback at normal speed.
Playing a File Randomly
Touch
Zduring playback.
. ON: Plays all files randomly.
. OFF: Returns to normal
playback.
Using the USB Music Menu
. Touch Menu during playback.
.Touch the desired menu.
Browse Music 1. Touch Browse Music.
2. Touch the desired music.
Tone Settings
. Touch Tone Settings. The Tone
Settings menu is displayed. See
“Tone Settings” inAM-FM Radio
0 185.
Auto Volume
. Touch Auto Volume. The Auto
Volume menu is displayed. See
“Auto Volume” inAM-FM Radio
0 185.
Traffic Program (If Equipped)
. Touch On or Off.

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
Infotainment System 195
2. Touch the desired music.
Tone Settings
. Touch Tone Settings. The Tone
Settings menu is displayed. See
“Tone Settings” inAM-FM Radio
0 185.
Auto Volume
. Touch Auto Volume. The Auto
Volume menu is displayed. See
“Auto Volume” inAM-FM Radio
0 185.
Picture System Information
The infotainment system can view
picture files stored on a USB
storage device and devices that
support Media Transfer
Protocol (MTP).
.
Supported file extensions: .jpg,
.bmp, .png, .gif.
. Animated GIF files are not
supported.
. Some files may not operate due
to a different recording format or
the condition of the file. Viewing Pictures
1. Connect the USB device to the USB port.
2. Touch the screen to open to full screen. Touch the screen again
to return to the previous
screen.
If the USB device is already
connected:
1. Press
{.
2. Touch GALLERY.
Some features are disabled while
the vehicle is in motion.
Viewing a Slide Show
1. Touch
zfrom the picture
screen.
2. Touch the screen to cancel the slide show during the slide
show playback.
Viewing a Previous or Next
Picture
Touch
SorTfrom the picture
screen. Rotating a Picture
Touch
wfrom the picture screen.
Enlarging a Picture
Touch
xfrom the picture screen.
Using the USB Picture Menu 1. Touch MENU from the picture screen.
2. Touch the appropriate menu: .Slide Show Time: Allows
selection of the slide show
interval.
. Clock, Temp. Display:
Allows selection of On or
Off to show the clock and
temperature on the full
screen.
. Display Settings: Adjusts
for Brightness and Contrast.
3. Touch
0to exit.
Auxiliary Jack
This vehicle may have an AUX jack
in the center console storage. See
Center Console Storage 0123.

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
196 Infotainment System
Possible auxiliary audio sources
include:
.Laptop computer
. Audio music player
This jack is not an audio output. Do
not plug headphones into the
auxiliary input jack. Auxiliary
devices should be set up while the
vehicle is in P (Park).
Connect a 3.5 mm (1/8 in) cable
from the auxiliary device to the
auxiliary input jack.
If an auxiliary device has already
been connected, but a different
source is currently active, touch
Source repeatedly to scroll through
all of the available audio source
screens, until the AUX source
screen is shown.
Playing from the AUX Jack
An auxiliary device is played
through the audio system and
controlled through the device itself.
Play will begin when the system has
finished reading the information on
the device. Playing Music
To play the music from the device,
if the device is already connected:
1. Press
{.
2. Touch AUDIO.
3. Touch Source.
4. Touch AUX.
To adjust the tone settings. See
“Audio Settings” in“System
Settings” underAM-FM Radio
0 185.
Bluetooth Audio
If equipped, music may be played
from a paired Bluetooth device. See
“Pairing” underBluetooth
(Overview) 0203 orBluetooth
(Infotainment Controls) 0205 for
help pairing a device.
Volume and song selection may be
controlled by using the infotainment
controls or the phone/device.
If Bluetooth Audio is selected and
nothing is heard, check the volume
setting on both the phone/device
and the infotainment system. Launch music by touching MEDIA
on the Home Page.
To play music via Bluetooth:
1. Power on the device, and pair to connect the device.
2. Once paired, go into the audio application from the Home
Page or via the application tray.
Select MEDIA until Bluetooth
displays.
Bluetooth Audio Menu
Touch MENU to display the
Bluetooth Audio menu. The
following may be available:
Tone: Use the infotainment controls
to adjust the tone settings.
Press
oBACK to go back to the
previous menu.
Manage Bluetooth Devices: Select
to go to the Bluetooth page to add
or delete devices.
When selecting Bluetooth Audio, the
radio may not be able to launch the
audio player on the connected