radio CHEVROLET SILVERADO 2500 2019 Owner's Guide

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
Infotainment System 197
device to start playing. When the
vehicle is not moving, use the
phone to begin playback.
All devices launch audio differently.
When selecting Bluetooth Audio as
a source, the radio may show as
paused on the screen. Press play
on the device or press
rto begin
playback.
Some phones support sending
Bluetooth music information to
display on the radio. When the radio
receives this information, it will
check to see if any is available and
display it. For more information
about supported Bluetooth features,
see www.gm.com/bluetooth for U.S.
and Canada only.
Voice Recognition
If equipped, voice recognition allows
for hands-free operation within the
audio and phone applications. This
feature can be started by pressing
either the
gbutton on the steering
wheel or by selecting the
gon the
screen display.
However, not all features within
these areas are supported by voice
commands. Generally, only complex
tasks that require multiple manual
interactions to complete are
supported by voice commands.
For example, tasks that take more
than one or two button presses such
as selecting a song or artist to play
from a media device would be
supported by voice commands.
Other tasks, like adjusting the
volume or seeking up or down are
audio features that are easily
performed by pressing one or two
buttons, and are not supported by
voice commands. In general there are flexible ways to
speak commands for completing the
tasks. Most of them, except
destination entry and voice keypad,
can be completed in a single
command. If the task takes more
than one command to complete, the
first command would be to indicate
the kind of task that is to be
performed. The system replies with
prompts that lead through a dialog
to enter the necessary information.
Voice recognition can be used when
the ignition is on or when Retained
Accessory Power (RAP) is active.
See
Retained Accessory Power
(RAP) 0251.
Using Voice Recognition
Voice recognition becomes available
once the system has been
initialized. This begins when the
ignition is turned on. Initialization
may take a few moments.

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
Infotainment System 199
.Pression the steering wheel
controls to terminate the voice
session and display the screen
from which voice recognition
was initiated.
Helpful Hints for Speaking
Commands
Voice recognition can understand
commands that are either naturally
stated in sentence form (English
only), or direct commands that state
the application and the task.
For languages that do not support
natural language commands in
sentence form, use the direct
commands shown as examples on
the display screen.
For best results:
. Listen for the prompt and wait
for the beep before saying a
command or reply.
. Say “Help” or look at the screen
display for commands.
. Voice recognition system prompt
can be interrupted during a
prompt by pressing
gagain. For example, if the prompt
seems to be taking too long to
finish, or if what is being
prompted causes a need for an
immediate reply, press
gagain
and wait for the beep.
. Speak the command naturally,
not too fast, not too slow. Use
direct commands without a lot of
extra words.
. Usually Phone and Audio
commands can be spoken in a
single command.
For example, “Call Dave Smith
at work,” “Play” followed by the
artist or song name, or “Tune”
followed by the radio station
number.
There is no need to memorize
specific command words. Direct
commands might be more clearly
understood by the system. An
example of a direct command would
be “Call 555-1212.” Examples of
these direct commands are
displayed on most of the screens
while a voice session is active.
If “Phone” or“Phone Commands,” isstated, the system understands that
a phone call is requested and will
respond with questions until enough
details are gathered.
If the phone number has been
saved with a name and a place, the
direct command should include
both, for example
“Call Dave Smith
at work.”
Using Voice Recognition for
List Options
When a list is displayed, a voice
prompt will ask to confirm or select
an option from that list. A selection
can be made by manually selecting
the item, or by speaking the line
number for the item to select.
When a screen contains a list,
options may be available but not
displayed. The list on a voice
recognition screen functions the
same as a list on other screens.
Scrolling can be used to help
display other entries from the list.
Manually scrolling or paging the list
on a screen during a voice
recognition session suspends the
current voice recognition event and

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
200 Infotainment System
plays the prompt“Make your
selection from the list using the
manual controls or press the Back
button to try again.”
If manual selection takes more than
15 seconds, the session terminates
and prompts that it has timed out.
The screen returns back to the
screen where voice recognition was
initiated.
The Back Command
Say “Back” or press the Back button
to go to the previous screen.
If in voice recognition, and “Back”is
stated all the way through to the
initial screen, then “Back”is stated
one more time, the voice recognition
session will cancel.
Help
Say “Help” on any voice recognition
screen and the help prompt for the
screen is played. Additionally, a
pop-up displays a text version of the
help prompt. Depending on how
voice recognition was initiated, the
Help pop-up will either display on
the instrument cluster or the infotainment display. Press the
Dismiss button to make the pop-up
go away.
Pressing
gwhile the help prompt is
playing will terminate the prompt
and a beep will be heard. Doing this
will stop the help prompt so that a
voice command can be used.
Voice Recognition for the
Radio
Select thegscreen button to
launch audio voice recognition.
If the voice button is pressed in a
radio screen, the voice commands
for radio and media features are
available.
“Switch to AM” :Switch bands to
AM and tune to the last AM radio
station.
“Switch to FM” :Switch bands to
FM and tune to the last FM radio
station.
“Switch to SXM” :Switch bands to
SiriusXM (if equipped) and tune to
the last SiriusXM channel. “Tune to AM”
:
Tune to the radio station whose
frequency is identified in the
command (like “nine fifty”).
“Tune to FM” :
Tune to the radio station whose
frequency is identified in the
command (like “one o one
point one”).
“Tune to SXM number>” :Tune to the SiriusXM (if
equipped) radio station whose
channel number is identified in the
command.
“Tune to SXM name>” :Tune to the SiriusXM (if
equipped) radio station whose
channel name is identified in the
command.
Voice Recognition for Audio
My Media
If browsing My Media when the
voice button is selected, the voice
recognition commands for My Media
features are available.
“Play Artist” :Begin a dialog to
enter a specific Artist name.

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
202 Infotainment System
.Album type folders including
types such as albums and
audiobooks.
There are no restrictions if the
number of song files and albums is
less than 4,000. When the number
of song files connected to the
system is between 4,000 and 8,000,
the content cannot be accessed
directly with one command like
“Play .”
The restriction is that the command
“Play Song” must be spoken first;
the system will then ask for the song
name. The reply command would be
to say the name of the song to play.
Similar limits exist for album
content. If there are more than
4,000 albums, but less than 8,000,
the content cannot be accessed
directly with one command like,
“Play .” The
command “Play Album” must first be
spoken; the system will then ask for
the album name. The reply would
be to say the name of the album
to play. Once the number of songs has
exceeded approximately 8,000,
there is no support for accessing the
songs directly through voice
commands. There will still be
access to the media content by
using commands for playlists,
artists, and genres.
The access commands for playlists,
artists, and genres are prohibited
after the number of this type of
media exceeds 4,000.
The system will provide feedback
the first time voice recognition is
initiated if it has become apparent
that any of these limits are reached
during a device initializing process.
Voice Recognition for the
Phone
“Call ”
:Initiate a
call to an entered contact. The
command may include location if
the contact has location numbers
stored.
“Call At Home,”
“At Work,” “On Mobile,” or“On
Other” :Initiate a call to an entered contact and location at home, at
work, on mobile device, or on
another phone.
“Call ”
:Initiate a
call to a standard phone number
seven or 10 digits in length, and
also 911, 411, or 611.
“Pair Phone” :Begins the
Bluetooth pairing process. Follow
instructions on the radio display.
“Switch Phone” :Select a different
phone for outgoing calls.
“Voice Keypad” :Begins a dialog
to enter special numbers like
international numbers. The numbers
can be entered in groups of digits
with each group of digits being
repeated back by the system. If the
group of digits is not correct, the
command “Delete”will remove the
last group of digits and allow them
to be re-entered. Once the entire
number has been entered, the
command “Call”will start dialing the
number.
“Voice Mail” :Initiate a call to voice
mail numbers.

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
Infotainment System 203
Voice Recognition for OnStar
(If Equipped)
“OnStar”:Begin OnStar Voice
Recognition.
Bluetooth Speech Recognition
(If Equipped)
Voice Pass-Thru allows access to
the speech recognition commands
on the cell phone. See your cell
phone manufacturer ’s user guide to
see if the cell phone supports this
feature.
Activating this function will start the
Bluetooth Speech Recognition on a
connected phone.
The steering wheel controls are
used to operate this function.
Press and hold
gto activate.
A voice session begins so that voice
commands can be given to Siri or
many other controls provided by the
cell phone.
Press
@to exit or pressito
close and return to the previous
application prior to the start of Voice
Pass-Thru.
Phone
Bluetooth (Overview)
Instructions for using the cell phone
may differ between infotainment
systems. The base radio
instructions are included in this
manual. See the infotainment
manual for instructions on the
uplevel radios.
Bluetooth-capable systems can
interact with many cell phones,
allowing:
. Placement and receipt of calls in
a hands-free mode.
. Sharing of the cell phone’s
address book or contact list with
the vehicle.
To minimize driver distraction,
before driving, and with the vehicle
parked:
. Become familiar with the
features of the cell phone.
Organize the phone book and
contact lists clearly and delete duplicate or rarely used entries.
If possible, program speed dial
or other shortcuts.
. Review the controls and
operation of the infotainment
system.
. Pair cell phone(s) to the vehicle.
The system may not work with
all cell phones. See “Pairing”in
this section.
. If the cell phone has voice
dialing capability, learn to use
that feature to access the
address book or contact list.
. See “Deleting a Bluetooth
Device” in this section.
{Warning
When using a cell phone, it can
be distracting to look too long or
too often at the screen of the
phone or the infotainment system.
Taking your eyes off the road too
long or too often could cause a
crash resulting in injury or death.
Focus your attention on driving.

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
210 Infotainment System
Auto, Android, Google, Google Play,
and other marks are trademarks of
Google Inc.; Apple CarPlay is a
trademark of Apple Inc.Trademarks and
License Agreements
FCC Information
SeeRadio Frequency Statement
0 459.
"Made for iPod" and "Made for
iPhone" mean that an electronic
accessory has been designed to
connect specifically to iPod or
iPhone and has been certified by
the developer to meet Apple
performance standards. Apple is not
responsible for the operation of this
device or its compliance with safety
and regulatory standards. Please
note that the use of this accessory
with iPod or iPhone may affect
wireless performance. iPhone, iPod,
iPod classic, iPod nano, iPod shuffle, and iPod touch are
trademarks of Apple Inc., registered
in the U.S. and other countries.
Fees and Taxes: Subscription fee,
taxes, one time activation fee, and
other fees may apply. Subscription
fee is consumer only. All fees and
programming subject to change.
Subscriptions subject to Customer
Agreement available at
www.siriusxm.com. SiriusXM
service only available in the
48 contiguous United States and
Canada.
In Canada: Some deterioration of
service may occur in extreme
northern latitudes. This is beyond
the control of SiriusXM Satellite
Radio.

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
Infotainment System 211
Explicit Language Notice: Channels
with frequent explicit language are
indicated with an“XL”preceding the
channel name. Channel blocking is
available for SiriusXM Satellite
Radio receivers by notifying
SiriusXM:
. USA Customers —See
www.siriusxm.com or call
1-866-635–2349.
. Canadian Customers —See
www.xmradio.ca or call
1-877-209-0079.
It is prohibited to copy, decompile,
disassemble, reverse engineer,
hack, manipulate, or otherwise
make available any technology or
software incorporated in receivers
compatible with the SiriusXM
Satellite Radio System or that
support the SiriusXM website, the
Online Service or any of its content.
Furthermore, the AMBER voice
compression software included in
this product is protected by
intellectual property rights including
patent rights, copyrights, and trade
secrets of Digital Voice
Systems, Inc. General Requirements:
1. A License Agreement from SiriusXM is required for any
product that incorporates
SiriusXM Technology and/or for
use of any of the SiriusXM
marks to be manufactured,
distributed, or marketed in the
SiriusXM Service Area.
2. For products to be distributed, marketed, and/or sold in
Canada, a separate agreement
is required with Canadian
Satellite Radio Inc. (operating
as SiriusXM Canada).
Other Information
The Bluetooth word mark and logos
are owned by the Bluetooth SIG,
Inc. and any use of such marks by
General Motors is under license.
Other trademarks and trade names
are those of their respective owners.
Schedule I: Gracenote EULA
Music recognition technology and
related data are provided by
Gracenote. Gracenote is the
industry standard in music
recognition technology and related
content delivery. For more
information visit
www.gracenote.com.
Music-related data from Gracenote,
Inc., copyright 2000 to present
Gracenote. Gracenote Software,
copyright 2000 to present
Gracenote. One or more patents
owned by Gracenote may apply to
this product and service. See the
Gracenote website for a
non-exhaustive list of applicable
Gracenote patents. Gracenote,
CDDB, MusicID, MediaVOCS, the
Gracenote logo and logotype, and
the "Powered by Gracenote" logo

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
226 Driving and Operating
Filling a Portable FuelContainer . . . . . . . . . . . . . . . . . . . 293
Trailer Towing
General TowingInformation . . . . . . . . . . . . . . . . . . 294
Driving Characteristics and Towing Tips . . . . . . . . . . . . . . . . . 294
Trailer Towing . . . . . . . . . . . . . . . . 298
Towing Equipment . . . . . . . . . . . . 306
Trailer Sway Control (TSC) . . . 315
Conversions and Add-Ons
Add-On Electrical Equipment . . . . . . . . . . . . . . . . . . 318
Adding a Snow Plow or Similar Equipment . . . . . . . . . . . . . . . . . . 318
Pickup Conversion to Chassis Cab . . . . . . . . . . . . . . . . 322
Driving Information
Distracted Driving
Distraction comes in many forms
and can take your focus from the
task of driving. Exercise good
judgment and do not let other
activities divert your attention away
from the road. Many local
governments have enacted laws
regarding driver distraction. Become
familiar with the local laws in
your area.
To avoid distracted driving, keep
your eyes on the road, keep your
hands on the steering wheel, and
focus your attention on driving.
. Do not use a phone in
demanding driving situations.
Use a hands-free method to
place or receive necessary
phone calls.
. Watch the road. Do not read,
take notes, or look up
information on phones or other
electronic devices. .
Designate a front seat
passenger to handle potential
distractions.
. Become familiar with vehicle
features before driving, such as
programming favorite radio
stations and adjusting climate
control and seat settings.
Program all trip information into
any navigation device prior to
driving.
. Wait until the vehicle is parked
to retrieve items that have fallen
to the floor.
. Stop or park the vehicle to tend
to children.
. Keep pets in an appropriate
carrier or restraint.
. Avoid stressful conversations
while driving, whether with a
passenger or on a cell phone.

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
Driving and Operating 251
Retained Accessory
Power (RAP)
The following vehicle accessories
can be used for up to 10 minutes
after the ignition is turned off:
.Audio System
. Power Windows
. OnStar System (if equipped)
. Sunroof (if equipped)
These features work when the
ignition is on or in ACC/
ACCESSORY. Once the ignition is
turned from on to off, the windows
and sunroof continue to work up to
10 minutes or until any door is
opened. The radio continues to
work for up to 10 minutes or until the
driver door is opened.
Accessory Power Outlets (APOs)
The vehicle may have Accessory
Power Outlets (APOs) in several
locations. See Power Outlets0130.
The APOs in the console or center
seat position are powered by
Retained Accessory Power (RAP). They will continue to work for up to
10 minutes after the ignition is
turned from on to off, or until the
driver door is opened.
The APOs on the center stack come
from the factory powered directly
from the vehicle battery, and supply
accessory power at all times,
regardless of ignition key position.
If electronic items are left plugged
into these APOs for long periods of
time with the vehicle off, the vehicle
battery could be drained. The
vehicle may not start if the battery is
allowed to drain for an extended
period of time.
Engine Coolant Heater
The engine heater can provide
easier starting and better fuel
economy during engine warm-up in
cold weather conditions at or below
−18 °C (0 °F). Vehicles with an
engine heater should be plugged in
at least four hours before starting.
An internal thermostat in the
plug-end of the cord may exist,
which will prevent engine coolant
heater operation at temperatures
above
−18 °C (0 °F).
If the vehicle has a diesel engine,
see the Duramax diesel
supplement.
{Warning
Do not plug in the engine block
heater while the vehicle is parked
in a garage or under a carport.
Property damage or personal
injury may result. Always park the
vehicle in a clear open area away
from buildings or structures.
To Use the Engine Coolant
Heater
1. Turn off the engine.
2. Open the hood and unwrap the electrical cord. The cord is
secured to the driver side
fender with a clip, next to the
engine compartment fuse
block. Carefully remove the

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
Vehicle Care 367
FusesUsage
2 Accessory power outlet 4
7 Body control module 4
8 Body control module 8
9 Rear seat entertainment
10 Cargo lamp
15 Steering wheel controls
18 Radio
19 –
20 Sunroof
23 Airbag/Info
26 Export/Power take off/ Special equipment
option/Battery 1
27 Obstacle detection/ USB ports
28 Body control module 2
32 Special equipment option/Battery 2 Fuses
Usage
35 Air conditioning inverter
36 Amplifier
37 Battery system
39 Rear sliding window
42 Right door window motor
43 Front blower
44 Special equipment option
45 Body control module 6
46 Body control module 7
47 Passenger seat
Relays Usage
50 Retained accessory power
51 Rear sliding window open
52 Rear sliding window closeInstrument Panel Fuse
Block (Left)
The left instrument panel fuse block
access door is on the driver side
edge of the instrument panel.
Pull off the cover to access the fuse
block.