warning CHEVROLET SILVERADO 2500 2020 User Guide

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/2/19
Keys, Doors, and Windows 29
In the case of a dead battery, the
tailgate can be opened manually.
Contact your dealer or Roadside
Assistance.
If equipped, to lock or unlock the
tailgate, use the RKE transmitter or
the key. SeeRemote Keyless Entry
(RKE) System Operation (Key
Access) 013 or
Remote Keyless Entry (RKE)
System Operation (Keyless Access)
0 15.
The vehicle must be in P (Park).
To open the tailgate:
. Press
xtwice quickly on the
RKE transmitter until the tailgate
moves.
. Press5on the center stack.
.
Press the touch pad on the
tailgate handle after unlocking all
doors. Use the top of the tailgate
to pull against if assistance is
required. If equipped with
Keyless Access, a locked
tailgate can be opened if the
RKE transmitter is within
1 m (3 ft).
To close the tailgate, firmly push it
upward until it latches. Pull it back
to be sure it is latched securely.
Power Tailgate
{Warning
Make sure there is no one in the
way of the power tailgate as it is
opening and closing, and keep
hands away from the tailgate
hinges when in use. You or others
could be injured if caught in the
path of the power tailgate or
tailgate hinges.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/2/19
30 Keys, Doors, and Windows
Caution
To avoid damage to the tailgate,
make sure the area behind the
tailgate is clear before opening it.
If equipped with a power open/close
tailgate, the tailgate can be opened
or closed in several ways. To open
the tailgate, do one of the following:
. Press
xtwice quickly on the
RKE transmitter until the tailgate
moves. See Remote Keyless
Entry (RKE) System Operation
(Key Access) 013 or
Remote Keyless Entry (RKE)
System Operation (Keyless
Access) 015. If equipped with
Keyless Access, a locked
tailgate can be opened if the
RKE transmitter is within
1 m (3 ft).. Press5on the center stack.
.
Press the touch pad on the
tailgate handle after unlocking all
doors.
To close the tailgate, do one of the
following:
. Press
xon the RKE
transmitter once, then quickly
press and hold
xuntil the
tailgate completely closes. If
x
is released prior to it being fully
closed, the tailgate will reopen.
. Press and hold
5on the
center stack until the tailgate is
fully closed. If
5is released
prior to the tailgate being fully
closed, it will reopen. A chime
will sound when the tailgate is
fully closed.
. Press the touch pad on the
tailgate handle.
A chime sounds and the taillamps
flash during the closing operation.
If the warning chime is not
functioning, the tailgate will not

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/2/19
32 Keys, Doors, and Windows
MultiPro Tailgate
{Warning
Make sure there is no one in the
way of the power tailgate as it is
opening and closing, and keep
hands away from the tailgate
hinges when in use. You or others
could be injured if caught in the
path of the power tailgate or
tailgate hinges.
Caution
To avoid damage to the tailgate,
make sure the area behind the
tailgate is clear before opening it.
If equipped with this feature, the
vehicle must be in P (Park).
Switches in the inner tailgate
prevent the primary tailgate from
being opened when the inner
tailgate is not fully closed.
To open the primary tailgate:. Pressxtwice quickly on the
RKE transmitter until the tailgate
moves. See Remote Keyless
Entry (RKE) System Operation
(Key Access) 013 or
Remote Keyless Entry (RKE)
System Operation (Keyless
Access) 015. If equipped with
Keyless Access, the tailgate can
be opened if the RKE transmitter
is within 1 m (3 ft).

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/2/19
34 Keys, Doors, and Windows
Tailgate Step
{Warning
To avoid personal injury, keep
hands away from the hinges
when operating the tailgate step.
With the primary and inner tailgates
open, the tailgate step can be
lowered to access the pickup bed.
Using the Step
Caution
When using the tailgate as a step,
the load rating is 170 kg (375 lb),
which includes a person and
cargo. Overloading the tailgate
step can cause damage to the
tailgate system.
. To lower the tailgate step, press
the button at the center of the
step. Make sure it lowers to the
fully open position.
. To close the tailgate step, lift it
firmly. Make sure that both side
latches are engaged.Do not place a load on top of the
step when using it as a load stop.
Using the Assist Handle

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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36 Keys, Doors, and Windows
Power Assist Steps
{Warning
To avoid personal injury or
property damage, before entering
or exiting the vehicle, be sure the
power assist step is fully
extended. Do not step on the
power assist step while it is
moving. Never place hands or
other body parts between the
extended power assist step and
the vehicle.
If equipped, the power assist steps,
when enabled, will extend when the
door is opened. They will retract
three seconds after the door is
closed or immediately if the vehicle
starts moving.
Keep hands, children, pets, objects,
and clothing clear of the power
assist steps when in motion.
The steps will reverse direction if
there is an obstruction. If possible,
carefully remove the obstruction,
then open and close the door on the same side to complete the motion.
If the obstruction is not cleared, the
assist steps remain extended.
Slight movement of the steps while
extended is normal.
Kick Switch
1. Place the vehicle in P (Park)
and unlock the doors.
2. Kick the switch to extend the power assist step to the tire.
A Driver Information Center
(DIC) message displays.
3. Kick the switch again to return to normal operation.
Center Stack Switch
The power assist steps can be
extended to the tire by pressing
j.
When extending the steps with
j,
the kick switch is disabled. The
vehicle must be in P (Park) or
N (Neutral).
To extend the steps:
. Press
jto extend both steps.
A DIC message displays.
. Press
jagain to extend to the
tire. A DIC message displays.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/2/19
40 Keys, Doors, and Windows
Transmitters to the Vehicle" under
Remote Keyless Entry (RKE)
System Operation (Key Access)
013 or
Remote Keyless Entry (RKE)
System Operation (Keyless Access)
0 15
Do not leave the transmitter or
device that disarms or deactivates
the vehicle theft system in the
vehicle.
When equipped with a key, if the
engine still does not start, and the
key appears to be undamaged, try
another ignition key. It may be
necessary to check the fuse. See
Fuses and Circuit Breakers 0370.
If the engine still does not start with
the other key, the vehicle needs
service. If the vehicle does start, the
first key may be faulty. See your
dealer. It is possible for the
immobilizer system to learn new or
replacement keys. Up to eight keys
can be programmed for the vehicle.
To program additional keys, see
Keys (Key Access) 09or
Keys (Keyless Access) 012. Do not leave the key or device that disarms
or deactivates the vehicle theft
system in the vehicle.
See your dealer to get a new key
blank cut exactly as the ignition key
that operates the system.Exterior Mirrors
Convex Mirrors
{Warning
A convex mirror can make things,
like other vehicles, look farther
away than they really are. If you
cut too sharply into the right lane,
you could hit a vehicle on the
right. Check the inside mirror or
glance over your shoulder before
changing lanes.
Standard Mirrors
The passenger side mirror is convex
shaped. A convex mirror's surface is
curved so more can be seen from
the driver seat.
Trailer-Tow Mirrors
The upper portion of both the driver
and passenger mirrors is flat.
The lower portion of both the driver
and passenger mirrors is convex.
A convex mirror ’s surface is curved

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/2/19
Keys, Doors, and Windows 47
.Brightness
.Zoom
.Tilt
{Warning
The Rear Camera Mirror (RCM)
has a limited view. Portions of the
road, vehicles, and other objects
may not be seen. Do not drive or
park the vehicle using only this
camera. Objects may appear
closer than they are. Check the
outside mirrors or glance over
your shoulder when making lane
changes or merging. Failure to
use proper care may result in
injury, death, or vehicle damage.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/2/19
48 Keys, Doors, and Windows
Troubleshooting
See your dealer for service if a blue
screen and
3are displayed in
the mirror, and the display shuts off.
Also, push the tab as indicated to
return to the automatic
dimming mode.
The Rear Camera Mirror may not
work properly or display a clear
image if:
. There is glare from the sun or
headlamps. This may obstruct
objects from view. If needed,
push the tab to turn off the
display. .
Dirt, snow, or other debris blocks
the camera lens. Clean the lens
with a soft damp cloth.
. The camera’s mounting on the
vehicle has been damaged, and/
or the position or the mounting
angle of the camera has
changed.
Windows
{Warning
Never leave a child, a helpless
adult, or a pet alone in a vehicle,
especially with the windows
closed in warm or hot weather.
They can be overcome by the
extreme heat and suffer
permanent injuries or even death
from heat stroke.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/2/19
Keys, Doors, and Windows 49
The vehicle aerodynamics are
designed to improve fuel economy
performance. This may result in a
pulsing sound when either rear
window is down and the front
windows are up. To reduce the
sound, open either a front window
or the sunroof, if equipped.
Manual Windows
If equipped, turn the hand crank on
each door to manually raise or lower
the manual windows.
Power Windows
{Warning
Children could be seriously
injured or killed if caught in the
path of a closing window. Never
leave the Remote Keyless Entry
(RKE) transmitter or keys in a
vehicle with children. When there
are children in the rear seat, use
the window lockout button to(Continued)
Warning (Continued)
prevent operation of the windows.
SeeKeys (Key Access) 09or
Keys (Keyless Access) 012.
The power windows work when the
ignition is on, in ACC/ACCESSORY,
or when Retained Accessory Power
(RAP) is active. See Retained
Accessory Power (RAP) 0216.
Using the window switch, press to
open or pull to close the window. The windows may be temporarily
disabled if they are used repeatedly
within a short time.
Window Lockout
With Power Folding Mirrors,
Without Similar
This feature stops the rear door
passenger window switches from
working except from the driver
position.
Press
2to engage the rear
window lockout feature. The
indicator light is on when engaged.
Press
2again to disengage.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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50 Keys, Doors, and Windows
Windows Express Movement
All windows can be opened without
holding the window switch. Press
the switch down fully and quickly
release to express open the
window.
If equipped, pull the window switch
up fully and quickly release to
express close the window.
Briefly press or pull the window
switch in the same direction to stop
that window’s express movement.
Express Window Down
L: If equipped, this button will be
on the center stack.
Press and hold
Lto open all
windows. Release
Lto stop all
movement.
Use the power window switches to
close each window.
Window Automatic Reversal
System
The express-close feature will
reverse window movement if it
comes in contact with an object. Extreme cold or ice could cause the
window to auto-reverse. The
window will operate normally after
the object or condition is removed.
Automatic Reversal System
Override
{Warning
If automatic reversal system
override is active, the window will
not reverse automatically. You or
others could be injured and the
window could be damaged.
Before using automatic reversal
system override, make sure that
all people and obstructions are
clear of the window path.
When the engine is on, override the
automatic reversal system by pulling
and holding the window switch if
conditions prevent it from closing.
Programming the Power
Windows
Programming may be necessary if
the vehicle battery has been
disconnected or discharged. If the
window is unable to express-up,
program each express-close
window: 1. Close all doors.
2. Turn the ignition on or to ACC/ ACCESSORY.
3. Partially open the window to be programmed. Then close it and
continue to pull the switch
briefly after the window has
fully closed.
4. Open the window and continue to press the switch briefly after
the window has fully opened.
Remote Window Operation
If equipped, this feature allows the
windows to be opened remotely.
If enabled in vehicle personalization,
press and hold
Kon the RKE
transmitter. See Vehicle
Personalization 0156.