instrument cluster CHEVROLET SILVERADO 2500 2020 Owner's Manual

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/2/19
Lighting 169
There is a light sensor on top of the
instrument panel. Do not cover the
sensor, otherwise the headlamps
will come on when they are not
needed.
The system may also turn on the
headlamps when driving through a
parking garage or tunnel.
If the vehicle is started in a dark
garage, the automatic headlamp
system comes on immediately. If it
is light outside when the vehicle
leaves the garage, there is a slight
delay before the automatic
headlamp system changes to the
Daytime Running Lamps (DRL).
During that delay, the instrumentcluster may not be as bright as
usual. Make sure the instrument
panel illumination control is in the
full bright position. See
Instrument
Panel Illumination Control 0173.
When it is bright enough outside,
the headlamps will turn off or may
change to DRL.
The automatic headlamp system
turns off when the exterior lamp
control is turned to
Oor the ignition
is off.
Lights On with Wipers
If the windshield wipers are
activated in daylight with the engine
on, and the exterior lamp control is
in AUTO, the headlamps, parking
lamps, and other exterior lamps
come on. The transition time for the
lamps coming on varies based on
wiper speed. When the wipers are
not operating, these lamps turn off.
Move the exterior lamp control to
O
or;to disable this feature.
Hazard Warning Flashers
|: Press this button to make the
front and rear turn signal lamps
flash on and off. Press again to turn
the flashers off.
When the hazard warning flashers
are on, the vehicle's turn signals will
not work.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/2/19
170 Lighting
Turn and Lane-Change
Signals
An arrow on the instrument cluster
flashes in the direction of the turn or
lane change.
Move the turn signal lever all the
way up or down to signal a turn.
Partially raise or lower the lever for
less than one second until the arrow
starts to flash to signal a lane
change. This causes the turn
signals to automatically flash three
times. It will flash six times if Tow/
Haul Mode is active. Holding the
turn signal lever for more than
one second will cause the turn
signals to flash until the lever is
released.The lever returns to its starting
position whenever it is released.
If after signaling a turn or a lane
change the arrows flash rapidly or
do not come on, a signal bulb could
be burned out. If equipped with LED
turn signals, see your dealer.
Replace any burned out bulbs. If a
bulb is not burned out, check the
fuse. See
Fuses and Circuit
Breakers 0370.
Turn Signal On Chime
If the turn signal is left on for more
than 1.2 km (0.75 mi), a chime
sounds at each flash of the turn
signal. A message may appear in
the Driver Information Center (DIC).
See Vehicle Messages 0155. To
turn the chime and message off,
move the turn signal lever to the off
position.
Fog Lamps
If equipped, the fog lamp control is
near the exterior lamp control to the
left of the steering column.
The ignition must be on for the fog
lamps to come on.
#: Press to turn the fog lamps on
or off. A light will come on in the
instrument cluster.
When the fog lamps are turned on,
the parking lamps automatically
turn on.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/11/19
212 Driving and Operating
5. Shift to P (Park) with anautomatic transmission, or stay
in Neutral with a manual
transmission.
6. Push the key all the way in toward the steering column (1),
then turn the ignition to
LOCK/OFF (2).
7. Set the parking brake. See Electric Parking Brake 0233.
8. Remove the key.
9. Release the brake pedal.
Caution
Use the correct key, make sure it
is all the way in —or pushed all
the way in toward the steering
column when turning off the
vehicle —and turn it only with
your hand.
1 (ACC/ACCESSORY) : This
position allows features such as the
infotainment system to operate
while the vehicle is off. It also
unlocks the steering column, if equipped with a locking steering
column. Use this position if the
vehicle must be pushed or towed.
See
Retained Accessory Power
(RAP) 0216.
From ON/RUN, push the key all the
way in toward the steering column,
then turn the key to ACC/
ACCESSORY.
If the key is left in ACC/
ACCESSORY with the engine off,
the battery could drain and the
vehicle may not start.
A warning chime will sound when
the driver door is opened and the
key is in the ignition.
2 (ON/RUN) : This position can be
used to operate the electrical
accessories and to display some
instrument cluster warning and
indicator lights. This position can
also be used for service and
diagnostics, and to verify the proper
operation of the malfunction
indicator lamp as may be required
for emission inspection purposes.
The switch stays in this position when the engine is running. The
transmission is also unlocked in this
position.
If the key is left in ON/RUN with the
engine off, the battery could drain
and the vehicle may not start.
3 (START) :
This is the position that
starts the engine. When the engine
starts, release the key. The ignition
returns to ON/RUN for driving.
Starting the Engine
If the vehicle has a diesel engine,
see the Duramax diesel
supplement.
Caution
If you add electrical parts or
accessories, you could change
the way the engine operates. Any
resulting damage would not be
covered by the vehicle warranty.
See Add-On Electrical Equipment
0 322.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/11/19
Driving and Operating 221
Automatic
Transmission
If equipped, there is an electronic
shift lever position indicator within
the instrument cluster. This display
comes on when the ignition is in
ACC/ACCESSORY, on or
service mode.
There are several different positions
for the shift lever.
SeeDriver Mode Control 0238 and
“Range Selection Mode” under
Manual Mode 0224.
P : This position locks the rear
wheels. Use P (Park) when starting
the engine because the vehicle
cannot move easily.
When parked on a hill, especially
when the vehicle has a heavy load,
you might notice an increase in the effort to shift out of P (Park). See
“Torque Lock”
underShifting Into
Park 0217.
{Warning
It is dangerous to get out of the
vehicle if the shift lever is not fully
in P (Park) with the parking brake
firmly set. The vehicle can roll.
Do not leave the vehicle when the
engine is running. If you have left
the engine running, the vehicle
can move suddenly. You or others
could be injured. To be sure the
vehicle will not move, even when
you are on fairly level ground,
always set the parking brake and
move the shift lever to P (Park).
See Shifting Into Park 0217 and
Driving Characteristics and
Towing Tips 0287.
{Warning
If equipped with four-wheel drive,
the vehicle will be free to roll if the
transfer case is in N (Neutral),
even when the shift lever is in
P (Park). You or someone else
could be seriously injured. Be
sure the transfer case is in a drive
gear —2
m, 4m, or 4n—or set the
parking brake before placing the
transfer case in N (Neutral). See
Four-Wheel Drive 0227.
R : Use this gear to back up.
Caution
Shifting to R (Reverse) while the
vehicle is moving forward could
damage the transmission. The
repairs would not be covered by
the vehicle warranty. Shift to
R (Reverse) only after the vehicle
is stopped.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/11/19
228 Driving and Operating
{Warning
If equipped with four-wheel drive,
the vehicle will be free to roll if the
transfer case is in N (Neutral),
even when the shift lever is in
P (Park). You or someone else
could be seriously injured. Be
sure the transfer case is in a drive
gear—2
m, 4m, or 4n—or set the
parking brake before placing the
transfer case in N (Neutral). See
Shifting Into Park 0217.
Caution
Extended high-speed operation in
4
nmay damage or shorten the
life of the drivetrain.
An engagement noise and bump is
normal when shifting between 4
n
and 4mor N (Neutral), with the
engine running. Shifting into 4
nwill turn Traction
Control and StabiliTrak/Electronic
Stability Control (ESC) off. See
Traction Control/Electronic Stability
Control 0235.
Automatic Transfer Case
Two-Speed Transfer Case
If equipped, the transfer case
controls are used to shift into and
out of four-wheel drive.
To shift the transfer case, press the
desired button. The graphic in the
instrument cluster will flash while a shift is in progress. The graphic
displayed will change to indicate the
setting requested.
When the shift is complete the
graphic will stop flashing. The DIC
message turns off once the shift is
complete. If the transfer case
cannot complete a shift request, it
will go back to its last chosen
setting.
The settings are:
N (Neutral) :
Use only when the
vehicle needs to be towed. See
Recreational Vehicle Towing 0424
or
Towing the Vehicle 0424.
2
m(Two-Wheel Drive High) : Use
for driving on most streets and
highways. The front axle is not
engaged. This setting provides the
best fuel economy.
AUTO (Automatic Four-Wheel
Drive) : Use when road surface
conditions are variable. When
driving in AUTO, the front axle is
engaged, and the vehicle's power is
sent to the front and rear wheels

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/11/19
230 Driving and Operating
If the transmission is not in
N (Neutral) when shift request
occurs, a DIC message displays.
The vehicle will allow 20 seconds
for the shift to occur. After this time,
a graphic in the instrument cluster
will indicate that the transfer case is
in 4
n.
Caution
Shifting the transmission into gear
before the requested mode
indicator light has stopped
flashing could damage the
transfer case.
If the transmission is not shifted into
N (Neutral) or the vehicle has not
slowed to 5 km/h (3 mph) within
20 seconds, the transfer case will
remain in its original state. This will
be indicated in the instrument
cluster.
With the vehicle moving less than
5 km/h (3 mph) and the transmission
in N (Neutral), attempt the shift
again. Shifting Out of 4
n
1. The vehicle must be stopped or
moving less than 5 km/h
(3 mph) with the transmission
in N (Neutral) and the ignition
on. It is best for the vehicle to
be moving
1.6 to 3.2 km/h (1 to 2 mph).
2. Press 4
m, AUTO, or 2m. The
actual 4x4 shift request is only
made after the button is
released. The 4x4 graphic will
remain flashing until the shift
request has completed. A DIC
message displays to indicate
the state of the request.
Once the 4x4 shift has
completed, the DIC message
disappears, the 4x4 graphic
stops flashing, and the current
setting is indicated.
If vehicle speed is higher when
shift request occurs, a DIC
message displays. Reduce
vehicle speed. If the transmission is not in
N (Neutral) when shift request
occurs, DIC messages will display.
The vehicle will allow 20 seconds
for this shift to occur. After this time,
a graphic in the instrument cluster
will indicate that the transfer case is
in 4
n.
Caution
Shifting the transmission into gear
before the requested mode
indicator light has stopped
flashing could damage the
transfer case.
If the transmission is not shifted into
N (Neutral) or the vehicle has not
slowed to 5 km/h (3 mph) within
20 seconds, the transfer case will
remain in its original state. This will
be indicated in the instrument
cluster.
With the vehicle moving less than
5 km/h (3 mph), and the
transmission in N (Neutral), attempt
the shift again.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/11/19
Driving and Operating 231
Shifting Into N (Neutral)
To shift into N (Neutral):1. Start the vehicle.
2. Shift the transmission to N (Neutral).
3. Shift the transfer case to 2
m.
4. Apply the parking brake and/or brake pedal.
5. Press 2
mfive times in
10 seconds until the N (Neutral)
graphic starts flashing in the
instrument cluster. When the
shift is complete, the graphic
stops flashing. If the parking
brake and/or brake pedal is not
applied within 20 seconds, the
transfer case will remain in the
original state.
6. If the transmission is not shifted into N (Neutral) or the
vehicle has not slowed to
5 km/h (3 mph) within
20 seconds, the transfer case
will remain in its original state.
This will be indicated in the
instrument cluster. Shifting Out of N (Neutral)
To shift out of N (Neutral):
1. Turn the ignition on with the engine off. See Ignition
Positions (Keyless Access)
0 208 or
Ignition Positions (Key Access)
0 210.
2. Set the parking brake. See Electric Parking Brake 0233.
3. Shift the transmission to N (Neutral).
4. Shift the transfer case to 2
m.
Transfer case shifts out of
N (Neutral) can only be made
into 2
m. When the shift to 2mis
complete, the graphic in the
instrument cluster will stop
flashing. If the transfer case
cannot complete a shift, the
graphic will return to the
previously selected setting. Single Speed Transfer Case
If equipped, the transfer case
controls are used to shift into and
out of four-wheel drive.
To shift the transfer case, press the
desired button. The graphic in the
instrument cluster will flash while a
shift is in progress. The graphic
displayed will change to indicate the
setting requested.
When the shift is complete the
graphic will stop flashing. The DIC
message turns off once the shift is
complete. If the transfer case

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/11/19
236 Driving and Operating
intended path. Trailer Sway Control
(TSC) is also on automatically when
the vehicle is started. SeeTrailer
Sway Control (TSC) 0308.
If cruise control is being used and
traction control or StabiliTrak/ESC
begins to limit wheel spin, cruise
control will disengage. Cruise
control may be turned back on when
road conditions allow.
Both systems come on
automatically when the vehicle is
started and begins to move. The
systems may be heard or felt while
they are operating or while
performing diagnostic checks. This
is normal and does not mean there
is a problem with the vehicle.
It is recommended to leave both
systems on for normal driving
conditions, but it may be necessary
to turn TCS off if the vehicle gets
stuck in sand, mud, ice, or snow.
See If the Vehicle Is Stuck 0199
and “Turning the Systems Off and
On” later in this section. When the transfer case (if equipped)
is in Four-Wheel Drive Low, the
stability system is automatically
disabled,
gcomes on, and the
appropriate message will appear on
the Driver Information Center (DIC).
Both traction control and StabiliTrak/
ESC are automatically disabled in
this condition.
The indicator light for both systems
is in the instrument cluster. This
light will:
. Flash when TCS is limiting
wheel spin.
. Flash when StabiliTrak/ESC is
activated.
. Turn on and stay on when either
system is not working.
If either system fails to turn on or to
activate, a message displays in the
Driver Information Center (DIC), and
dcomes on and stays on to
indicate that the system is inactive
and is not assisting the driver in
maintaining control. The vehicle is
safe to drive, but driving should be
adjusted accordingly.
If
dcomes on and stays on:
1. Stop the vehicle.
2. Turn the engine off and wait 15 seconds.
3. Start the engine.
Drive the vehicle. If
dcomes on
and stays on, the vehicle may need
more time to diagnose the problem.
If the condition persists, see your
dealer.
Turning the Systems Off
and On

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/11/19
Driving and Operating 237
The button for TCS and StabiliTrak/
ESC is on the center stack.
Caution
Do not repeatedly brake or
accelerate heavily when TCS is
off. The vehicle driveline could be
damaged.
To turn off only TCS, press and
release
g. The traction off lighti
displays in the instrument cluster.
The appropriate message will
display in the DIC. To turn TCS on
again, press and release
g. The
traction off light
idisplayed in the
instrument cluster will turn off.
If TCS is limiting wheel spin when
g
is pressed, the system will not turn
off until the wheels stop spinning.
To turn off both TCS and StabiliTrak/
ESC, press and hold
guntil the
traction off light
iand the
StabiliTrak/ESC OFF light
gcome
on and stay on in the instrument cluster, then release. The
appropriate message will display in
the DIC.
To turn TCS and StabiliTrak/ESC on
again, press and release
g. The
traction off light
iand the
StabiliTrak/ESC OFF light
gin the
instrument cluster turn off.
StabiliTrak/ESC will automatically
turn on if the vehicle exceeds
56 km/h (35 mph). Traction control
will remain off.
The vehicle has a Trailer Sway
Control (TSC) feature and a Hill
Start Assist (HSA) feature. See
Trailer Sway Control (TSC) 0308 or
Hill Start Assist (HSA) 0235.
Adding accessories can affect the
vehicle performance. See
Accessories and Modifications
0 329.
Hill Descent
Control (HDC)
If equipped, Hill Descent Control
(HDC) sets and maintains vehicle
speed while driving down steep
grades in a forward or reverse gear.
The HDC switch is on the center
stack, below the climate controls.
Press
5to enable or disable HDC.
Vehicle speed must be below
50 km/h (31 mph).
When enabled, the HDC light
displays on the instrument cluster.
A blinking HDC light indicates the
system is actively applying the
brakes to maintain vehicle speed.
HDC can maintain vehicle speeds
between 1 and 22 km/h (1 and
14 mph) on grades greater than or
equal to 10%.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/11/19
Driving and Operating 239
Vehicles with the MODE graphic on
the knob will have a menu selection
screen in the instrument cluster to
select the desired mode. When the
Drive Mode knob is turned to the
right, the mode list will display and
activate the next available mode.If equipped, select Terrain Mode by
pressing the
gbelow the 4m
transfer case button.
Modes:
Normal Mode
Use for normal city and highway
driving to provide a smooth, soft
ride. This mode provides a balanced
setting between comfort and
handling. This is the standard mode
and when selected, there is no
indicator in the instrument cluster.Sport Mode
Use where road conditions or
personal preference demand a more
controlled response.
When you enter this mode you will
immediately feel a down shift. In this
mode, the vehicle also monitors
driving behaviors and automatically
enables Performance Shift Features
when spirited driving is detected.
These features maintain lower
transmission gears to increase
available engine braking and
improve acceleration response. The
vehicle will exit these features and
return to normal operation after a
short period when no spirited driving
is detected. The steering will
change to provide more precise
control. If the vehicle has Magnetic
Ride Control, the suspension will
change to provide better cornering
performance.
When selected, the Sport Mode light
displays in the instrument cluster.