key CHEVROLET SILVERADO 2500 2020 Owner's Manual

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/2/19
Keys, Doors, and Windows 27
Automatic door locking cannot be
disabled. Automatic door unlocking
can be programmed. SeeVehicle
Personalization 0156.
Lockout Protection
If equipped, the ignition is on or in
ACC/ACCESSORY and the power
door lock switch is pressed with the
driver door open, all the doors will
lock and only the driver door will
unlock.
If the vehicle is off and locking is
requested while a door is open,
when all doors are closed the
vehicle will check to the Keyless
Access function (if equipped). If an
RKE transmitter is detected and the
number of RKE transmitters inside
has not reduced, the driver door will
unlock and the horn will chirp three
times.
Lockout Protection can be manually
overridden with the driver door open
by pressing and holding
Qon the
power door lock switch. Open Door Anti-Lockout
If equipped, the Open Door
Anti-Lockout is turned on and the
vehicle is off, the driver door is
open, and locking is requested, all
the doors will lock and the driver
door will unlock. The Open Door
Anti-Lockout feature can be turned
on or off. See
Vehicle
Personalization 0156.
Safety Locks
The rear door safety locks prevent
passengers from opening the rear
doors from inside the vehicle.
The safety lock is on the inside
edge of the rear doors. To use the
safety lock:
1. Move the lever down to the lock position.
2. Close the door.
3. Do the same for the other rear door.
To open a rear door when the safety
lock is on:
1. Unlock the door by activating the inside handle, by pressing
the power door unlock switch,
or by using the Remote
Keyless Entry (RKE)
transmitter.
2. Open the door from the outside.
When the safety lock is enabled,
adults and older children will not be
able to open the rear door from the
inside. Cancel the safety locks to
enable the doors to open from the
inside.
To cancel the safety lock:

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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28 Keys, Doors, and Windows
1. Unlock the door and open itfrom the outside.
2. Move the lever up to unlock. Do the same for the other door.Doors
Tailgate
Manual Tailgate
{Warning
It is extremely dangerous to ride
on the tailgate, even when the
vehicle is operated at low speeds.
People riding on the tailgate can
easily lose their balance and fall
in response to vehicle
maneuvers. Falling from a moving
vehicle may result in serious
injuries or death. Do not allow
people to ride on the tailgate. Be
sure everyone in your vehicle is in
a seat and using a seat belt
properly.
Use the key to unlock the tailgate.
Open the tailgate by lifting up on its
handle while pulling the
tailgate down.
To shut the tailgate, firmly push it
upward until it latches. After closing the tailgate, pull it back
to be sure it is latched securely.
Some tailgates have an electric
latch. If the battery is disconnected
or has low voltage, the tailgate will
not open. The tailgate will resume
operation when the battery is
reconnected or recharged.Power Release Tailgate
{Warning
Make sure there is no one in the
way of the power tailgate as it is
opening and closing, and keep
hands away from the tailgate
hinges when in use. You or others
could be injured if caught in the
path of the power tailgate or
tailgate hinges.
Caution
To avoid damage to the tailgate,
make sure the area behind the
tailgate is clear before opening it.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Keys, Doors, and Windows 29
In the case of a dead battery, the
tailgate can be opened manually.
Contact your dealer or Roadside
Assistance.
If equipped, to lock or unlock the
tailgate, use the RKE transmitter or
the key. SeeRemote Keyless Entry
(RKE) System Operation (Key
Access) 013 or
Remote Keyless Entry (RKE)
System Operation (Keyless Access)
0 15.
The vehicle must be in P (Park).
To open the tailgate:
. Press
xtwice quickly on the
RKE transmitter until the tailgate
moves.
. Press5on the center stack.
.
Press the touch pad on the
tailgate handle after unlocking all
doors. Use the top of the tailgate
to pull against if assistance is
required. If equipped with
Keyless Access, a locked
tailgate can be opened if the
RKE transmitter is within
1 m (3 ft).
To close the tailgate, firmly push it
upward until it latches. Pull it back
to be sure it is latched securely.
Power Tailgate
{Warning
Make sure there is no one in the
way of the power tailgate as it is
opening and closing, and keep
hands away from the tailgate
hinges when in use. You or others
could be injured if caught in the
path of the power tailgate or
tailgate hinges.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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30 Keys, Doors, and Windows
Caution
To avoid damage to the tailgate,
make sure the area behind the
tailgate is clear before opening it.
If equipped with a power open/close
tailgate, the tailgate can be opened
or closed in several ways. To open
the tailgate, do one of the following:
. Press
xtwice quickly on the
RKE transmitter until the tailgate
moves. See Remote Keyless
Entry (RKE) System Operation
(Key Access) 013 or
Remote Keyless Entry (RKE)
System Operation (Keyless
Access) 015. If equipped with
Keyless Access, a locked
tailgate can be opened if the
RKE transmitter is within
1 m (3 ft).. Press5on the center stack.
.
Press the touch pad on the
tailgate handle after unlocking all
doors.
To close the tailgate, do one of the
following:
. Press
xon the RKE
transmitter once, then quickly
press and hold
xuntil the
tailgate completely closes. If
x
is released prior to it being fully
closed, the tailgate will reopen.
. Press and hold
5on the
center stack until the tailgate is
fully closed. If
5is released
prior to the tailgate being fully
closed, it will reopen. A chime
will sound when the tailgate is
fully closed.
. Press the touch pad on the
tailgate handle.
A chime sounds and the taillamps
flash during the closing operation.
If the warning chime is not
functioning, the tailgate will not

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Keys, Doors, and Windows 31
power close. Power opening is still
enabled. See your dealer for
service.
The power tailgate may be
temporarily disabled after repeated
power cycling over a short period of
time. If this occurs, the tailgate can
still be operated manually.
The vehicle must be in P (Park) to
operate the power tailgate. If the
vehicle is shifted out of P (Park)
while the power function is in
progress, the tailgate will continue
to completion. If the vehicle is
accelerated while the tailgate is still
closing, the tailgate may stop and
reverse direction. Make sure the
tailgate is closed and latched before
driving.Lift-to-Close Operation
To close the tailgate using the
lift-to-close feature, lift the tailgate
from the full-open position to at least
10 cm (4 in) and hold it momentarily.
Then, the tailgate will start closing
automatically. If the tailgate is lifted
more than halfway between open
and close, then it will not close
automatically.
Obstacle Detection
If the tailgate encounters an
obstacle during a power open cycle,
it will stop on the obstacle. After
removing the obstruction, the
tailgate can be allowed to open.If the tailgate encounters an
obstacle during the closing cycle, it
will stop and reverse to full open.
If the tailgate encounters multiple
obstacles, the power function will
deactivate. After removing the
obstructions, manually close the
tailgate to resume normal power
operation.
Manual Operation
The tailgate can be manually closed
from the full-open position when the
tailgate is lifted in a continuous
motion. If the tailgate motion is
stopped between the full-open and
half-closed positions, the lift-to-close
feature can engage and power
close the tailgate. If the touch pad is
pressed during power operation, the
tailgate will stop and allow manual
operation. The tailgate must be held
after stopping, or it will continue
to open.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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32 Keys, Doors, and Windows
MultiPro Tailgate
{Warning
Make sure there is no one in the
way of the power tailgate as it is
opening and closing, and keep
hands away from the tailgate
hinges when in use. You or others
could be injured if caught in the
path of the power tailgate or
tailgate hinges.
Caution
To avoid damage to the tailgate,
make sure the area behind the
tailgate is clear before opening it.
If equipped with this feature, the
vehicle must be in P (Park).
Switches in the inner tailgate
prevent the primary tailgate from
being opened when the inner
tailgate is not fully closed.
To open the primary tailgate:. Pressxtwice quickly on the
RKE transmitter until the tailgate
moves. See Remote Keyless
Entry (RKE) System Operation
(Key Access) 013 or
Remote Keyless Entry (RKE)
System Operation (Keyless
Access) 015. If equipped with
Keyless Access, the tailgate can
be opened if the RKE transmitter
is within 1 m (3 ft).

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/2/19
Keys, Doors, and Windows 33
.Press5on the center stack.
. Press the lower touch pad on
the tailgate handle after
unlocking all doors. Use the top
of the tailgate to pull against if
assistance is required.
To close the primary tailgate, firmly
push it upward until it latches. Pull it
back to be sure it is latched
securely.To open the inner tailgate, press the
upper touch pad on the tailgate
handle after unlocking all doors. Pull
the top of the tailgate to open.
Caution
Do not open the inner tailgate
with the primary tailgate open if
there is a hitch ball or trailer
attached. This may damage the
tailgate.
To close the inner tailgate with the
primary tailgate closed, firmly push
or pull it upward until it latches. Pull
it back to be sure it is latched
securely.
To close the inner tailgate with the
primary tailgate open:
. Hold the primary tailgate and
firmly close the inner tailgate.
. Raise the inner tailgate so it
meets the primary tailgate and
close together at the same time.
When using the tailgate step as a
load stop, the load must be secured
as the load could shift. See Cargo
Tie-Downs 0116.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Tailgate Step
{Warning
To avoid personal injury, keep
hands away from the hinges
when operating the tailgate step.
With the primary and inner tailgates
open, the tailgate step can be
lowered to access the pickup bed.
Using the Step
Caution
When using the tailgate as a step,
the load rating is 170 kg (375 lb),
which includes a person and
cargo. Overloading the tailgate
step can cause damage to the
tailgate system.
. To lower the tailgate step, press
the button at the center of the
step. Make sure it lowers to the
fully open position.
. To close the tailgate step, lift it
firmly. Make sure that both side
latches are engaged.Do not place a load on top of the
step when using it as a load stop.
Using the Assist Handle

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Keys, Doors, and Windows 35
The assist handle helps with
entering the pickup box. To use:1. Lift up on the handle until it locks in the open position.
2. To return the assist handle, pull the release lever toward the
ball end of the handle and push
the handle back to the closed
position.
Applying Loads to Tailgates
Caution
Do not put ramp loads on the
inner tailgate alone. Damage to
the inner tailgate may occur.
Preferred MethodAlternate Method
When applying any load to the
tailgate, distribute the weight evenly
across the width of the tailgate. This
applies to all tailgate types.
. Use a load-distributing
member (1).
. Secure the ramp to the
bumper (2).

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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36 Keys, Doors, and Windows
Power Assist Steps
{Warning
To avoid personal injury or
property damage, before entering
or exiting the vehicle, be sure the
power assist step is fully
extended. Do not step on the
power assist step while it is
moving. Never place hands or
other body parts between the
extended power assist step and
the vehicle.
If equipped, the power assist steps,
when enabled, will extend when the
door is opened. They will retract
three seconds after the door is
closed or immediately if the vehicle
starts moving.
Keep hands, children, pets, objects,
and clothing clear of the power
assist steps when in motion.
The steps will reverse direction if
there is an obstruction. If possible,
carefully remove the obstruction,
then open and close the door on the same side to complete the motion.
If the obstruction is not cleared, the
assist steps remain extended.
Slight movement of the steps while
extended is normal.
Kick Switch
1. Place the vehicle in P (Park)
and unlock the doors.
2. Kick the switch to extend the power assist step to the tire.
A Driver Information Center
(DIC) message displays.
3. Kick the switch again to return to normal operation.
Center Stack Switch
The power assist steps can be
extended to the tire by pressing
j.
When extending the steps with
j,
the kick switch is disabled. The
vehicle must be in P (Park) or
N (Neutral).
To extend the steps:
. Press
jto extend both steps.
A DIC message displays.
. Press
jagain to extend to the
tire. A DIC message displays.