key CHEVROLET SILVERADO 2500 2020 Service Manual

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/2/19
Keys, Doors, and Windows 47
.Brightness
.Zoom
.Tilt
{Warning
The Rear Camera Mirror (RCM)
has a limited view. Portions of the
road, vehicles, and other objects
may not be seen. Do not drive or
park the vehicle using only this
camera. Objects may appear
closer than they are. Check the
outside mirrors or glance over
your shoulder when making lane
changes or merging. Failure to
use proper care may result in
injury, death, or vehicle damage.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/2/19
48 Keys, Doors, and Windows
Troubleshooting
See your dealer for service if a blue
screen and
3are displayed in
the mirror, and the display shuts off.
Also, push the tab as indicated to
return to the automatic
dimming mode.
The Rear Camera Mirror may not
work properly or display a clear
image if:
. There is glare from the sun or
headlamps. This may obstruct
objects from view. If needed,
push the tab to turn off the
display. .
Dirt, snow, or other debris blocks
the camera lens. Clean the lens
with a soft damp cloth.
. The camera’s mounting on the
vehicle has been damaged, and/
or the position or the mounting
angle of the camera has
changed.
Windows
{Warning
Never leave a child, a helpless
adult, or a pet alone in a vehicle,
especially with the windows
closed in warm or hot weather.
They can be overcome by the
extreme heat and suffer
permanent injuries or even death
from heat stroke.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/2/19
Keys, Doors, and Windows 49
The vehicle aerodynamics are
designed to improve fuel economy
performance. This may result in a
pulsing sound when either rear
window is down and the front
windows are up. To reduce the
sound, open either a front window
or the sunroof, if equipped.
Manual Windows
If equipped, turn the hand crank on
each door to manually raise or lower
the manual windows.
Power Windows
{Warning
Children could be seriously
injured or killed if caught in the
path of a closing window. Never
leave the Remote Keyless Entry
(RKE) transmitter or keys in a
vehicle with children. When there
are children in the rear seat, use
the window lockout button to(Continued)
Warning (Continued)
prevent operation of the windows.
SeeKeys (Key Access) 09or
Keys (Keyless Access) 012.
The power windows work when the
ignition is on, in ACC/ACCESSORY,
or when Retained Accessory Power
(RAP) is active. See Retained
Accessory Power (RAP) 0216.
Using the window switch, press to
open or pull to close the window. The windows may be temporarily
disabled if they are used repeatedly
within a short time.
Window Lockout
With Power Folding Mirrors,
Without Similar
This feature stops the rear door
passenger window switches from
working except from the driver
position.
Press
2to engage the rear
window lockout feature. The
indicator light is on when engaged.
Press
2again to disengage.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/2/19
50 Keys, Doors, and Windows
Windows Express Movement
All windows can be opened without
holding the window switch. Press
the switch down fully and quickly
release to express open the
window.
If equipped, pull the window switch
up fully and quickly release to
express close the window.
Briefly press or pull the window
switch in the same direction to stop
that window’s express movement.
Express Window Down
L: If equipped, this button will be
on the center stack.
Press and hold
Lto open all
windows. Release
Lto stop all
movement.
Use the power window switches to
close each window.
Window Automatic Reversal
System
The express-close feature will
reverse window movement if it
comes in contact with an object. Extreme cold or ice could cause the
window to auto-reverse. The
window will operate normally after
the object or condition is removed.
Automatic Reversal System
Override
{Warning
If automatic reversal system
override is active, the window will
not reverse automatically. You or
others could be injured and the
window could be damaged.
Before using automatic reversal
system override, make sure that
all people and obstructions are
clear of the window path.
When the engine is on, override the
automatic reversal system by pulling
and holding the window switch if
conditions prevent it from closing.
Programming the Power
Windows
Programming may be necessary if
the vehicle battery has been
disconnected or discharged. If the
window is unable to express-up,
program each express-close
window: 1. Close all doors.
2. Turn the ignition on or to ACC/ ACCESSORY.
3. Partially open the window to be programmed. Then close it and
continue to pull the switch
briefly after the window has
fully closed.
4. Open the window and continue to press the switch briefly after
the window has fully opened.
Remote Window Operation
If equipped, this feature allows the
windows to be opened remotely.
If enabled in vehicle personalization,
press and hold
Kon the RKE
transmitter. See Vehicle
Personalization 0156.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/2/19
Keys, Doors, and Windows 51
Rear Windows
Power Sliding Rear Window
If equipped, the power sliding rear
window works when the ignition has
been turned on or to ACC/
ACCESSORY, or Retained
Accessory Power (RAP) must be
active. SeeRetained Accessory
Power (RAP) 0216.
. Press the switch to open the
window.
. Pull the switch to close the
window. The power sliding rear window
cannot be operated manually.
Sun Visors
Pull the sun visor down to block
glare. If equipped, detach the sun
visor from the center mount to pivot
to the side window or to extend
along the rod.
If equipped, there is a lighted mirror
on the sun visor. Lift the cover
to open.
Roof
Sunroof
1. SLIDE Switch
2. TILT Switch
If equipped, the sunroof operates
when the ignition is on or in ACC/
ACCESSORY, or when Retained
Accessory Power (RAP) is active.
See
Retained Accessory Power
(RAP) 0216.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/2/19
52 Keys, Doors, and Windows
Slide Switch
Express-Open/Express-Close :To
express-open the sunroof, fully
press and release
I(1). Press and
release
I(1) again to stop the
movement. To express-close the
sunroof, fully press and release
K
(1). Press and releaseK(1)
again to stop the movement.
Open/Close (Manual Mode) : To
open the sunroof, press and hold
I
(1). ReleaseI(1) to stop the
movement. Press and hold
K(1)
to close the sunroof. Release
K
(1) to stop the movement.
Tilt Switch
Vent : From the closed position,
press
J(2) to vent the sunroof.
Press
K(2) to close the vent.
When the sunroof is opened, an air
deflector will automatically raise.
The air deflector will retract when
the sunroof is closed. The sunroof also has a sunshade,
which can be pulled forward to block
sun rays. The sunshade must be
opened and closed manually.
Automatic Reversal System
The sunroof has an automatic
reversal system that is only active
when the sunroof is operated in
express-close mode.
If an object is in the path while
express-closing, the reversal system
will detect an object, stop, and open
the sunroof again.
If frost or other conditions prevent
closing, override the feature by
closing the sunroof in manual mode.
To stop movement, release
K(1).
Dirt and debris may collect on the
sunroof seal or in the track. This
could cause an issue with sunroof
operation or noise. It could also plug
the water drainage system.
Periodically open the sunroof and
remove any obstacles or loose
debris. Wipe the sunroof seal and
roof sealing area using a clean
cloth, mild soap, and water. Do not
remove grease from the sunroof
tracks.
If water is seen dripping into the
water drainage system, this is
normal.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/2/19
Seats and Restraints 59
Memory Seats
If equipped, memory seats allow two
drivers to save and recall their
unique seat positions for driving the
vehicle, and a shared exit position
for getting out of the vehicle. Other
feature positions may also be
saved, such as power mirrors,
if equipped. Memory positions are
linked to RKE transmitter 1 or 2 for
automatic memory recalls.
Before saving, adjust all available
memory feature positions. Turn the
vehicle on and then press and
release SET; a beep will sound.
Then immediately press and hold 1,2, or
B(Exit) until two beeps
sound. To manually recall these
positions, press and hold 1, 2, or
B
until the saved position is reached.
Follow the instructions under
“Saving Memory Positions.”
The vehicle identifies the current
driver ’s RKE transmitter number (1–
8). See Remote Keyless Entry
(RKE) System Operation (Key
Access) 013 or
Remote Keyless Entry (RKE)
System Operation (Keyless Access)
0 15. Only RKE transmitters 1 and 2
can be used for automatic memory
recalls. A Driver Information Center
(DIC) welcome message indicating
the transmitter number may display
for the first few ignition cycles
following a transmitter change. For
Seat Entry Memory to work properly,
save the positions to the memory
button (1 or 2) matching the RKE
transmitter number displayed in the
DIC welcome message. Carry the
linked RKE transmitter when
entering the vehicle. Vehicle Personalization Settings
.
To have the Seat Entry Memory
movement begin when the
vehicle is started, select the
Settings menu, then Vehicle,
then Seating Position, and then
Seat Entry Memory. Select On or
Off. See “Seat Entry Memory”
later in this section.
. To begin Seat Exit Memory
movement when the vehicle is
turned off and the driver door is
opened, or when the vehicle is
turned off with the driver door
already opened, select the
Settings menu, then Vehicle,
then Seating Position, and then
Seat Exit Memory. Select On or
Off. See “Seat Exit Memory”
later in this section.
. See Vehicle Personalization
0 156 for additional setting
information.
Identifying Driver Number
To identify the driver number: 1. Move your RKE transmitter away from the vehicle.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/2/19
60 Seats and Restraints
2. Start the vehicle with anotherkey or RKE transmitter. The
DIC should display the driver
number for the other RKE
transmitter. Turn the vehicle off
and remove the key or RKE
transmitter from the vehicle.
3. Start the vehicle with the initial key or RKE transmitter. The
DIC should display the driver
number of your RKE
transmitter.
Saving Memory Positions
Read these instructions completely
before saving memory positions.
To save preferred driving positions
1 and 2: 1. Turn the vehicle on or to ACC/ ACCESSORY.
A DIC welcome message may
indicate driver number 1 or 2.
2. Adjust all available memory features to the desired driving
position.
3. Press and release SET; a beep will sound. 4. Immediately press and hold the
1 or 2 memory button matching
the above DIC welcome
message until two beeps
sound.
If too much time passes
between releasing SET and
pressing 1, the memory
position will not be saved and
two beeps will not sound.
Repeat Steps 3 and 4.
1 or 2 corresponds to the driver
number. See “Identifying Driver
Number” previously in this
section.
5. Repeat Steps 1–4 for a second driver using 1 or 2. RKE
transmitters 3–8 will not save
memory positions.
To save the position for
Band
Seat Exit Memory features, repeat
Steps 1–4 using
B. This saves the
position for getting out of the
vehicle.
Save preferred memory feature
positions to both 1 and 2 if you are
the only driver. Manually Recalling Memory
Positions
Press and hold 1, 2, or
Bto recall
the previously saved memory
positions if you are driver 1 or 2
identified in the DIC welcome
message.
To stop Manual Memory recall
movement, release 1, 2, or
Bor
press any of the following controls:
. Power seat
. Memory SET
. Power mirror, with the driver or
passenger side mirror selected
Seat Entry Memory
The vehicle identifies the number of
the current driver ’s RKE transmitter
(1–8). See Remote Keyless Entry
(RKE) System Operation (Key
Access) 013 or
Remote Keyless Entry (RKE)
System Operation (Keyless Access)
0 15. If the RKE transmitter is 1 or
2, and Seat Entry Memory is
enabled in vehicle personalization,
the positions saved to the same

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/2/19
Seats and Restraints 71
A pregnant woman should wear a
lap-shoulder belt, and the lap
portion should be worn as low as
possible, below the rounding,
throughout the pregnancy.
The best way to protect the fetus is
to protect the mother. When a seat
belt is worn properly, it is more likely
that the fetus will not be hurt in a
crash. For pregnant women, as for
anyone, the key to making seat
belts effective is wearing them
properly.
Seat Belt Extender
If the vehicle's seat belt will fasten
around you, you should use it.
But if a seat belt is not long enough,
your dealer will order you an
extender. When you go in to order it,
take the heaviest coat you will wear,
so the extender will be long enough
for you. To help avoid personal
injury, do not let someone else use
it, and use it only for the seat it is
made to fit. The extender has been
designed for adults. Never use it for
securing child restraints. For moreinformation on the proper use and fit
of seat belt extenders see the
instruction sheet that comes with
the extender.
Safety System Check
Periodically check the seat belt
reminder, seat belts, buckles, latch
plates, retractors, shoulder belt
height adjusters (if equipped), and
seat belt anchorages to make sure
they are all in working order. Look
for any other loose or damaged seat
belt system parts that might keep a
seat belt system from performing
properly. See your dealer to have it
repaired. Torn, frayed, or twisted
seat belts may not protect you in a
crash. Torn or frayed seat belts can
rip apart under impact forces. If a
belt is torn or frayed, have it
replaced immediately. If a belt is
twisted, it may be possible to
untwist by reversing the latch plate
on the webbing. If the twist cannot
be corrected, ask your dealer to
fix it.
Make sure the seat belt reminder
light is working. See
Seat Belt
Reminders 0135.
Keep seat belts clean and dry. See
Seat Belt Care 071.Seat Belt Care
Keep belts clean and dry.
Seat belts should be properly cared
for and maintained.
Seat belt hardware should be kept
dry and free of dust or debris. As
necessary, exterior hard surfaces
and seat belt webbing may be lightly
cleaned with mild soap and water.
Ensure there is not excessive dust
or debris in the mechanism. If dust
or debris exists in the system please
see the dealer. Parts may need to
be replaced to ensure proper
functionality of the system.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/2/19
Storage 113
Storage
Storage Compartments
Storage Compartments . . . . . . . 113
Glove Box . . . . . . . . . . . . . . . . . . . . 113
Cupholders . . . . . . . . . . . . . . . . . . . 113
Underseat Storage . . . . . . . . . . . 114
Rear Storage . . . . . . . . . . . . . . . . . 114
Center Console Storage . . . . . . 114
Floor Console Storage . . . . . . . . 115
Additional Storage Features
Cargo Tie-Downs . . . . . . . . . . . . . 116
Storage
Compartments
{Warning
Do not store heavy or sharp
objects in storage compartments.
In a crash, these objects may
cause the cover to open and
could result in injury.
Glove Box
To access the upper glove box, pull
up on the handle.To access the lower glove box,
unlock with the key and pull down
on the handle.
Cupholders
Front
There may be cupholders on the
center front seat console armrest.
Rear
If equipped, pull the rear seat
armrest down to access the
cupholders.