stop start CHEVROLET SILVERADO 2500 2020 Owner's Guide

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/11/19
Driving and Operating 227
For vehicles without Driver Mode
Control, press the Tow/Haul button
on the center stack.
If equipped, the Stop/Start system
will become unavailable when Tow/
Haul Mode is active.
Tow/Haul Mode Grade Braking
Tow/Haul Mode Grade Braking is
only enabled while the Tow/Haul
Mode is selected and the vehicle is
not in the Range Selection Mode.
SeeManual Mode 0224. Tow/Haul
Mode Grade Braking assists in
maintaining desired vehicle speeds when driving on downhill grades by
using the engine and transmission
to slow the vehicle.
See
Towing Equipment 0297.
Drive Systems
Four-Wheel Drive
If equipped, four-wheel drive
engages the front axle for extra
traction.
Read the appropriate section for
transfer case operation before
using.
Caution
Do not drive on clean, dry
pavement in 4
mand 4n(if
equipped) for an extended period
of time. These conditions may
cause premature wear on the
vehicle’s powertrain.
Driving on clean, dry pavement in 4
mor 4nmay:
. Cause a vibration to be felt in
the steering system.
. Cause tires to wear faster.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Driving and Operating 231
Shifting Into N (Neutral)
To shift into N (Neutral):1. Start the vehicle.
2. Shift the transmission to N (Neutral).
3. Shift the transfer case to 2
m.
4. Apply the parking brake and/or brake pedal.
5. Press 2
mfive times in
10 seconds until the N (Neutral)
graphic starts flashing in the
instrument cluster. When the
shift is complete, the graphic
stops flashing. If the parking
brake and/or brake pedal is not
applied within 20 seconds, the
transfer case will remain in the
original state.
6. If the transmission is not shifted into N (Neutral) or the
vehicle has not slowed to
5 km/h (3 mph) within
20 seconds, the transfer case
will remain in its original state.
This will be indicated in the
instrument cluster. Shifting Out of N (Neutral)
To shift out of N (Neutral):
1. Turn the ignition on with the engine off. See Ignition
Positions (Keyless Access)
0 208 or
Ignition Positions (Key Access)
0 210.
2. Set the parking brake. See Electric Parking Brake 0233.
3. Shift the transmission to N (Neutral).
4. Shift the transfer case to 2
m.
Transfer case shifts out of
N (Neutral) can only be made
into 2
m. When the shift to 2mis
complete, the graphic in the
instrument cluster will stop
flashing. If the transfer case
cannot complete a shift, the
graphic will return to the
previously selected setting. Single Speed Transfer Case
If equipped, the transfer case
controls are used to shift into and
out of four-wheel drive.
To shift the transfer case, press the
desired button. The graphic in the
instrument cluster will flash while a
shift is in progress. The graphic
displayed will change to indicate the
setting requested.
When the shift is complete the
graphic will stop flashing. The DIC
message turns off once the shift is
complete. If the transfer case

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/11/19
Driving and Operating 235
pedal pulsation, and/or pedal
movement during this time may
occur. Continue to apply the brake
pedal as the driving situation
dictates. Brake Assist disengages
when the brake pedal is released.
Hill Start Assist (HSA)
{Warning
Do not rely on the HSA feature.
HSA does not replace the need to
pay attention and drive safely.
You may not hear or feel alerts or
warnings provided by this system.
Failure to use proper care when
driving may result in injury, death,
or vehicle damage. See
Defensive Driving0187.
When the vehicle is stopped on a
grade, Hill Start Assist (HSA)
prevents the vehicle from rolling in
an unintended direction during the
transition from brake pedal release
to accelerator pedal apply. The
brakes release when the accelerator
pedal is applied. If the accelerator pedal is not applied within a few
minutes, the Electric Parking Brake
will apply. The brakes may also
release under other conditions. Do
not rely on HSA to hold the vehicle.
HSA is available when the vehicle is
facing uphill in a forward gear,
or when facing downhill in
R (Reverse). The vehicle must
come to a complete stop on a grade
for HSA to activate.
Ride Control Systems
Traction Control/
Electronic Stability
Control
System Operation
The vehicle has a Traction Control
System (TCS) and StabiliTrak/
Electronic Stability Control (ESC)
system. These systems help limit
wheel spin and assist the driver in
maintaining control, especially on
slippery road conditions.
TCS activates if it senses any of the
drive wheels are spinning or
beginning to lose traction. When this
happens, TCS applies the brakes to
the spinning wheels and reduces
engine power to limit wheel spin.
StabiliTrak/ESC activates when the
vehicle senses a difference between
the intended path and the direction
the vehicle is actually traveling.
StabiliTrak/ESC selectively applies
braking pressure to any one of the
vehicle wheel brakes to assist the
driver in keeping the vehicle on the

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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236 Driving and Operating
intended path. Trailer Sway Control
(TSC) is also on automatically when
the vehicle is started. SeeTrailer
Sway Control (TSC) 0308.
If cruise control is being used and
traction control or StabiliTrak/ESC
begins to limit wheel spin, cruise
control will disengage. Cruise
control may be turned back on when
road conditions allow.
Both systems come on
automatically when the vehicle is
started and begins to move. The
systems may be heard or felt while
they are operating or while
performing diagnostic checks. This
is normal and does not mean there
is a problem with the vehicle.
It is recommended to leave both
systems on for normal driving
conditions, but it may be necessary
to turn TCS off if the vehicle gets
stuck in sand, mud, ice, or snow.
See If the Vehicle Is Stuck 0199
and “Turning the Systems Off and
On” later in this section. When the transfer case (if equipped)
is in Four-Wheel Drive Low, the
stability system is automatically
disabled,
gcomes on, and the
appropriate message will appear on
the Driver Information Center (DIC).
Both traction control and StabiliTrak/
ESC are automatically disabled in
this condition.
The indicator light for both systems
is in the instrument cluster. This
light will:
. Flash when TCS is limiting
wheel spin.
. Flash when StabiliTrak/ESC is
activated.
. Turn on and stay on when either
system is not working.
If either system fails to turn on or to
activate, a message displays in the
Driver Information Center (DIC), and
dcomes on and stays on to
indicate that the system is inactive
and is not assisting the driver in
maintaining control. The vehicle is
safe to drive, but driving should be
adjusted accordingly.
If
dcomes on and stays on:
1. Stop the vehicle.
2. Turn the engine off and wait 15 seconds.
3. Start the engine.
Drive the vehicle. If
dcomes on
and stays on, the vehicle may need
more time to diagnose the problem.
If the condition persists, see your
dealer.
Turning the Systems Off
and On

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Driving and Operating 237
The button for TCS and StabiliTrak/
ESC is on the center stack.
Caution
Do not repeatedly brake or
accelerate heavily when TCS is
off. The vehicle driveline could be
damaged.
To turn off only TCS, press and
release
g. The traction off lighti
displays in the instrument cluster.
The appropriate message will
display in the DIC. To turn TCS on
again, press and release
g. The
traction off light
idisplayed in the
instrument cluster will turn off.
If TCS is limiting wheel spin when
g
is pressed, the system will not turn
off until the wheels stop spinning.
To turn off both TCS and StabiliTrak/
ESC, press and hold
guntil the
traction off light
iand the
StabiliTrak/ESC OFF light
gcome
on and stay on in the instrument cluster, then release. The
appropriate message will display in
the DIC.
To turn TCS and StabiliTrak/ESC on
again, press and release
g. The
traction off light
iand the
StabiliTrak/ESC OFF light
gin the
instrument cluster turn off.
StabiliTrak/ESC will automatically
turn on if the vehicle exceeds
56 km/h (35 mph). Traction control
will remain off.
The vehicle has a Trailer Sway
Control (TSC) feature and a Hill
Start Assist (HSA) feature. See
Trailer Sway Control (TSC) 0308 or
Hill Start Assist (HSA) 0235.
Adding accessories can affect the
vehicle performance. See
Accessories and Modifications
0 329.
Hill Descent
Control (HDC)
If equipped, Hill Descent Control
(HDC) sets and maintains vehicle
speed while driving down steep
grades in a forward or reverse gear.
The HDC switch is on the center
stack, below the climate controls.
Press
5to enable or disable HDC.
Vehicle speed must be below
50 km/h (31 mph).
When enabled, the HDC light
displays on the instrument cluster.
A blinking HDC light indicates the
system is actively applying the
brakes to maintain vehicle speed.
HDC can maintain vehicle speeds
between 1 and 22 km/h (1 and
14 mph) on grades greater than or
equal to 10%.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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240 Driving and Operating
Snow/Ice Mode
Snow/Ice Mode is used for slippery
surfaces to help control wheel
speed. Snow Mode will adjust
acceleration to optimize traction on
a slippery surface. The accelerator
pedal will reduce engine torque at
small pedal inputs. This feature is
not intended for use when the
vehicle is stuck in sand, mud, ice,
snow, or gravel.
If the vehicle becomes stuck, seeIf
the Vehicle Is Stuck 0199.
Snow/Ice Mode is only available on
two-wheel-drive vehicles. When
selected, the Snow/Ice Mode light
displays in the instrument cluster.
Off-Road Mode
Use to improve driving at moderate
speeds, on grass, gravel, dirt,
unpaved roads, or snow-covered
roads that have not been groomed
or plowed.
The accelerator pedal will be more
sensitive to provide finer control of
the torque at the wheels.
StabiliTrak/Electronic Stability Control (ESC), the Antilock Brake
System (ABS), and the Traction
Control System (TCS) will change
for optimal off-road performance.
Use this mode for public off-road
recreational driving. See
Off-Road
Driving 0191.
When selected, the Off-Road Mode
indicator light displays in the
instrument cluster.
Tow/Haul Mode
This feature assists when pulling a
heavy trailer or a heavy load. See
Tow/Haul Mode 0226.
Tow/Haul Mode is designed to be
most effective when the vehicle and
trailer combined weight is at least
75% of the vehicle’s Gross
Combined Weight Rating (GCWR).
See “Weight of the Trailer” under
Trailer Towing 0292.
Tow/Haul Mode is most useful when
pulling a heavy trailer or a heavy
load under the following conditions:
. Through rolling terrain
. In stop-and-go traffic .
In busy parking lots where
improved low speed control of
the vehicle is desired
Operating the vehicle in Tow/Haul
Mode when lightly loaded or with no
trailer at all will not cause damage.
However, there is no benefit to
selecting Tow/Haul Mode when the
vehicle is unloaded. Such a
selection when unloaded may result
in unpleasant engine and
transmission driving characteristics,
heavy or light steering, and reduced
fuel economy.
When selected, the Tow/Haul Mode
light will display in the instrument
cluster.
If the vehicle is turned off with Tow/
Haul Mode active and then restarted
within four hours or less, Tow/Haul
will remain active. Otherwise the
vehicle will start in Normal Mode.
Terrain Mode
Use for finer control during low
speed, off-road driving. When using
this mode it will mimic the

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Driving and Operating 243
When Terrain Mode is selected:
.Auto Engine Start/Stop will be
disabled.
. The Terrain Mode indicator
displays on the instrument
cluster.
Limited-Slip Differential
If equipped, the limited-slip
differential can give more traction on
snow, mud, ice, sand, or gravel.
It works like a standard axle most of
the time, but when traction is low,
this feature allows the drive wheel
with the most traction to move the
vehicle. For vehicles with the
limited-slip differential, driven under
severe conditions, the rear axle fluid
should be changed. See
Maintenance Schedule 0441.
Locking Rear Axle
Vehicles with a locking rear axle can
give more traction on snow, mud,
ice, sand, or gravel. It works like a
standard axle most of the time, but when traction is low, this feature will
allow the rear wheel with the most
traction to move the vehicle.
Cruise Control
{Warning
Cruise control can be dangerous
where you cannot drive safely at
a steady speed. Do not use
cruise control on winding roads or
in heavy traffic.
Cruise control can be dangerous
on slippery roads. On such roads,
fast changes in tire traction can
cause excessive wheel slip, and
you could lose control. Do not use
cruise control on slippery roads.
If equipped with cruise control, a
speed of about 40 km/h (25 mph) or
more can be maintained without
keeping your foot on the
accelerator. Cruise control does not
work at speeds below about
40 km/h (25 mph).
If the cruise control is being used
and the Traction Control System
(TCS) or StabiliTrak/Electronic
Stability Control (ESC) begins to
limit wheel spin, the cruise control

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Driving and Operating 253
{Warning
Leaving the vehicle without
placing it in P (Park) can be
dangerous. Do not leave the
vehicle while it is being held at a
stop by ACC. Always place the
vehicle in P (Park) and turn off
the ignition before leaving the
vehicle.
ACC Override
If using the accelerator pedal while
ACC is active, the ACC indicator
turns blue on the instrument cluster
indicating ACC braking will not
occur. ACC will resume operation
when the accelerator pedal is not
being pressed.
{Warning
The ACC will not automatically
apply the brakes if your foot is
resting on the accelerator pedal.
You could crash into a vehicle
ahead of you. Curves in the Road
{Warning
On curves, ACC may not detect a
vehicle ahead in your lane. You
could be startled if the vehicle
accelerates up to the set speed,
especially when following a
vehicle exiting or entering exit
ramps. You could lose control of
the vehicle or crash. Do not use
ACC while driving on an entrance
or exit ramp. Always be ready to
use the brakes if necessary.
{Warning
On curves, ACC may respond to
a vehicle in another lane, or may
not have time to react to a vehicle
in your lane. You could crash into
a vehicle ahead of you, or lose
control of your vehicle. Give extra
attention in curves and be ready
(Continued)
Warning (Continued)
to use the brakes if necessary.
Select an appropriate speed while
driving in curves.
ACC may operate differently in a
sharp curve. It may reduce the
vehicle speed if the curve is too
sharp.
When following a vehicle and
entering a curve, ACC may not
detect the vehicle ahead and
accelerate to the set speed. When
this happens, the vehicle ahead
indicator will not appear.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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276 Driving and Operating
Left Side MirrorDisplayRight Side Mirror Display
When the vehicle is started, both
outside mirror LCA displays will
briefly come on to indicate the
system is operating. When the
vehicle is in a forward gear, the left
or right side mirror display will light
up if a moving vehicle is detected in
the next lane over in that blind zone
or rapidly approaching that zone.
If the turn signal is activated in the
same direction as a detected
vehicle, this display will flash as an
extra warning not to change lanes.
LCA is disabled when the trailer
connection status is displayed.
A DIC message may display. The
SBZA system still operates.
LCA can be disabled through
vehicle personalization. When you
disable LCA, SBZA is also disabled. See
Vehicle Personalization 0156.
If LCA is disabled by the driver, the
LCA mirror displays will not light up.
When the System Does Not
Seem to Work Properly
The LCA system requires some
driving for the system to calibrate to
maximum performance. This
calibration may occur more quickly if
the vehicle is driving on a straight
highway road with traffic and
roadside objects (e.g., guardrails,
barriers).
LCA displays may not come on
when passing a vehicle quickly, for
a stopped vehicle, or when towing a
trailer. The LCA detection zones
that extend back from the side of
the vehicle do not move further back
when a trailer is towed. Use caution
while changing lanes when towing a
trailer. LCA may alert to objects
attached to the vehicle, such as a
trailer, bicycle, or object extending
out to either side of the vehicle.
Attached objects may also interfere with the detection of vehicles. This
is normal system operation; the
vehicle does not need service.
LCA may not always alert the driver
to vehicles in the next lane over,
especially in wet conditions or when
driving on sharp curves. The system
does not need to be serviced. The
system may light up due to
guardrails, signs, trees, shrubs, and
other non-moving objects. This is
normal system operation; the
vehicle does not need service.
LCA may not operate when the LCA
sensors in the left or right corners of
the rear bumper are covered with
mud, dirt, snow, ice, or slush, or in
heavy rainstorms. For cleaning
instructions, see "Washing the
Vehicle" under
Exterior Care0429.
If the DIC still displays the system
unavailable message after cleaning
both sides of the vehicle toward the
rear corners of the vehicle, see your
dealer.
If the LCA displays do not light up
when moving vehicles are in the
side blind zone or are rapidly
approaching this zone and the

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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284 Driving and Operating
Warning (Continued)
.Before touching the fill
nozzle, touch a metallic
object to discharge static
electricity from your body.
. Fuel can spray out if the fill
nozzle is inserted too
quickly. This spray can
happen if the tank is nearly
full, and is more likely in hot
weather. Insert the fill nozzle
slowly and wait for any hiss
noise to stop before
beginning to flow fuel.
The capless refueling system does
not have a fuel cap. Fully insert and
latch the fill nozzle, begin fueling.
{Warning
Overfilling the fuel tank by more
than three clicks of a standard fill
nozzle may cause:
. Vehicle performance issues,
including engine stalling and
damage to the fuel system.
. Fuel spills.
. Under certain conditions,
fuel fires. Be careful not to spill fuel. Wait
five seconds after you have finished
pumping before removing the fill
nozzle. Clean fuel from painted
surfaces as soon as possible. See
Exterior Care
0429. Push the fuel
door closed.
{Warning
If a fire starts while you are
refueling, do not remove the fill
nozzle. Shut off the flow of fuel by
shutting off the pump or by
notifying the station attendant.
Leave the area immediately.
Filling the Tank with a Portable
Fuel Container
If the vehicle runs out of fuel and
must be filled from a portable fuel
container: