maintenance schedule CHEVROLET SILVERADO 2500 2020 Owners Manual

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/2/19
84 Seats and Restraints
of the seat fabric, could also
interfere with the operation of the
passenger sensing system. This
could either prevent proper
deployment of the passenger
airbag(s) or prevent the passenger
sensing system from properly
turning off the passenger airbag(s).
SeePassenger Sensing System
0 78.
If the vehicle has rollover roof-rail
airbags, see Different Size Tires
and Wheels 0401 for additional
important information.
If a snow plow is added to the
vehicle, the airbags should still work
properly. The airbag systems were
designed to work properly under a
wide range of conditions, including
snow plowing with vehicles that
have the optional snow plow prep
package (RPO VYU). Do not
change or defeat the snow plow's
“tripping mechanism.” If you do, it
can damage the snow plow and the
vehicle, and may cause an airbag
deployment. If the vehicle must be modified
because you have a disability and
have questions about whether the
modifications will affect the vehicle's
airbag system, or if you have
questions about whether the airbag
system will be affected if the vehicle
is modified for any other reason, call
Customer Assistance. See
Customer Assistance Offices
0463.
Airbag System Check
The airbag system does not need
regularly scheduled maintenance or
replacement. Make sure the airbag
readiness light is working. See
Airbag Readiness Light 0136.
Caution
If an airbag covering is damaged,
opened, or broken, the airbag
may not work properly. Do not
open or break the airbag
coverings. If there are any
opened or broken airbag
coverings, have the airbag
(Continued)
Caution (Continued)
covering and/or airbag module
replaced. For the location of the
airbags, seeWhere Are the
Airbags? 074. See your dealer
for service.
Replacing Airbag System
Parts after a Crash
{Warning
A crash can damage the airbag
systems in the vehicle.
A damaged airbag system may
not properly protect you and your
passenger(s) in a crash, resulting
in serious injury or even death. To
help make sure the airbag
systems are working properly
after a crash, have them
inspected and any necessary
replacements made as soon as
possible.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/2/19
134 Instruments and Controls
Information Center (DIC) message
indicates oil pressure outside the
normal operating range, check the
vehicle's oil as soon as possible.
SeeEngine Oil 0339.
Caution
Lack of proper engine oil
maintenance can damage the
engine. Driving with the engine oil
low can also damage the engine.
The repairs would not be covered
by the vehicle warranty. Check
the oil level as soon as possible.
Add oil if required, but if the oil
level is within the operating range
and the oil pressure is still low,
have the vehicle serviced. Always
follow the maintenance schedule
for changing engine oil.
If the vehicle has a diesel engine,
see the Duramax diesel
supplement.
Engine Coolant
Temperature Gauge
Uplevel Metric Shown, Base Level and Midlevel Similar
Uplevel English Shown, BaseLevel and Midlevel Similar
This gauge measures the
temperature of the vehicle's engine
coolant.
While driving under normal
operating conditions, if the needle
moves into the red warning area,
the engine is too hot. Pull off the
road, stop the vehicle, and turn off
the engine as soon as possible.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/2/19
146 Instruments and Controls
Engine Oil Pressure Light
(Uplevel Cluster)
Caution
Lack of proper engine oil
maintenance can damage the
engine. Driving with the engine oil
low can also damage the engine.
The repairs would not be covered
by the vehicle warranty. Check
the oil level as soon as possible.
Add oil if required, but if the oil
level is within the operating range
and the oil pressure is still low,
have the vehicle serviced. Always
follow the maintenance schedule
for changing engine oil.
This light should come on briefly as
the engine is started. If it does not
come on, have the vehicle serviced
by your dealer.
If the light comes on and stays on, it
means that oil is not flowing through
the engine properly. The vehicle
could be low on oil and might have
some other system problem. See
your dealer.
Low Fuel Warning Light
This light is near the fuel gauge and
comes on briefly when the ignition is
turned on as a check to show it is
working.
It also comes on when the fuel tank
is low on fuel. The light turns off
when fuel is added. If it does not,
have the vehicle serviced.
Security Light
The security light should come on
briefly as the engine is started. If it
does not come on, have the vehicle
serviced by your dealer. If the
system is working normally, the
indicator light turns off.
If the light stays on and the engine
does not start, there could be a
problem with the theft-deterrent
system. SeeImmobilizer Operation
0 39.
High-Beam On Light

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/2/19
Instruments and Controls 149
system monitoring the oil life,
additional maintenance is
recommended. SeeMaintenance
Schedule 0441.
The Oil Life display must be reset
after each oil change. It will not
reset itself. Do not reset the Oil Life
display at any time other than when
the oil has just been changed.
It cannot be reset accurately until
the next oil change. To reset the
engine oil life system, see Engine
Oil Life System 0341.
Air Filter Life
Turn the trip odometer reset stem
until AIR FILTER LIFE displays.
This displays an estimate of the
engine air filter ’s remaining useful
life and the state of the system.
Engine Air Filter Life 95% means
95% of the current air filter life
remains. Messages will display
based on the engine air filter life and
the state of the system.
When the REPLACE AT NEXT OIL
CHANGE message displays, the
engine air filter should be replaced
at the time of the next oil change. When the REPLACE SOON
message displays, the engine air
filter should be replaced at the
earliest convenience.
The Air Filter Life display must be
reset after the engine air filter
replacement. To reset, see
Engine
Air Filter Life System 0343.
Brake Pad Life
This displays an estimate of the
remaining life of the front and rear
brake pads. Messages will display
based on brake pad wear and the
state of the system. Reset the Brake
Pad Life display after replacing the
brake pads. See Brake Pad Life
System 0356.
Driver Information Center
(DIC) (Midlevel and
Uplevel)
The DIC displays are shown in the
center of the instrument cluster in
the Info app. See Instrument Cluster
0 127. The displays show the status
of many vehicle systems. If the vehicle has a diesel engine,
see the Duramax diesel
supplement.
SorT:
Press to move left or right
between the interactive display
zones in the cluster. Press the
thumbwheel to select.
yorz: Use the thumbwheel to
scroll up or down in a list. Press the
thumbwheel to select.
Info Page Options
The info pages on the DIC can be
turned on or off through the
Options menu.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/2/19
Instruments and Controls 151
Oil Life :Shows an estimate of the
oil's remaining useful life.
If REMAINING OIL LIFE 99% is
displayed, that means 99% of the
current oil life remains.
When the remaining oil life is low,
the CHANGE ENGINE OIL SOON
message will appear on the display.
The oil should be changed as soon
as possible. See Engine Oil0339.
In addition to the engine oil life
system monitoring the oil life,
additional maintenance is
recommended. See Maintenance
Schedule 0441.
The Oil Life display must be reset
after each oil change. It will not
reset itself. Do not reset the Oil Life
display at any time other than when
the oil has just been changed.
It cannot be reset accurately until
the next oil change. To reset the
engine oil life system, press the
thumbwheel while the Oil Life
display is active. See Engine Oil
Life System 0341.
Tire Pressure : Shows the
approximate pressures of all four
tires. Tire pressure is displayed in either kilopascal (kPa) or in pounds
per square inch (psi). If the pressure
is low, the value for that tire is
shown in amber. See
Tire Pressure
Monitor System 0389 and
Tire Pressure Monitor Operation
0 390.
Air Filter Life : Shows an estimate
of the engine air filter ’s remaining
useful life and the state of the
system. Engine Air Filter Life 95%
means 95% of the current air filter
life remains. Messages will display
based on the engine air filter life and
the state of the system. When the
REPLACE AT NEXT OIL CHANGE
message displays, the engine air
filter should be replaced at the time
of the next oil change. When the
REPLACE SOON message
displays, the engine air filter should
be replaced at the earliest
convenience.
The Air Filter Life display must be
reset after the engine air filter
replacement. To reset, see Engine
Air Filter Life System 0343. Brake Pad Life :
This displays an
estimate of the remaining life of the
front and rear brake pads.
Messages will display based on
brake pad wear and the state of the
system. Reset the Brake Pad Life
display after replacing the brake
pads. See Brake Pad Life System
0 356.
Fuel Economy : Displays average
fuel economy, the best fuel
economy over the selected
distance, and a bar graph showing
instantaneous fuel economy.
Press the thumbwheel to change
the selected distance. Press and
hold the thumbwheel while this
display is active to reset the best
fuel economy and average fuel
economy. This display can also be
reset by selecting reset in the menu.
Engine Hours (Hourmeter) :
Shows the total number of hours the
engine has run. This display also
shows the engine idle hours.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/2/19
Climate Controls 183
.Keep the path under the front
seats clear of objects to help
circulate the air inside of the
vehicle more effectively.
. Use of non-GM approved hood
deflectors can adversely affect
the performance of the system.
Check with your dealer before
adding equipment to the outside
of the vehicle.Maintenance
Passenger Compartment
Air Filter
The filter reduces the dust, pollen,
and other airborne irritants from
outside air that is pulled into the
vehicle.
The filter should be replaced as part
of routine scheduled maintenance.
See Maintenance Schedule 0441.
To find out what type of filter to use,
see Maintenance Replacement
Parts 0453.
1. Open the lower glove box door
completely.
2. Push the dampener arm to theleft until it releases the
glovebox.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/2/19
184 Climate Controls
3. Press the sides of the glovebox door inward and rotate the
door downward to remove.
4. Pull lever on left side of thefilter door and slide left, then
remove the door. Remove the
old filter.
5. Install the new air filter.
6. Reinstall the filter door.
7. Reverse the steps to reinstall the glove box.
See your dealer if additional
assistance is needed.
Service
All vehicles have a label underhood
that identifies the refrigerant used in
the vehicle. The refrigerant system
should only be serviced by trained
and certified technicians. The air
conditioning evaporator should
never be repaired or replaced by
one from a salvage vehicle.
It should only be replaced by a new
evaporator to ensure proper and
safe operation.
During service, all refrigerants
should be reclaimed with proper
equipment. Venting refrigerants
directly to the atmosphere is harmful to the environment and may also
create unsafe conditions based on
inhalation, combustion, frostbite,
or other health-based concerns.
The air conditioning system requires
periodic maintenance. See
Maintenance Schedule
0441.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/11/19
Driving and Operating 187
.Combine several trips into a
single trip.
. Replace the vehicle's tires with
the same TPC Spec number
molded into the tire's sidewall
near the size.
. Follow recommended scheduled
maintenance.
Distracted Driving
Distraction comes in many forms
and can take your focus from the
task of driving. Exercise good
judgment and do not let other
activities divert your attention away
from the road. Many local
governments have enacted laws
regarding driver distraction. Become
familiar with the local laws in
your area.
To avoid distracted driving, keep
your eyes on the road, keep your
hands on the steering wheel, and
focus your attention on driving. .
Do not use a phone in
demanding driving situations.
Use a hands-free method to
place or receive necessary
phone calls.
. Watch the road. Do not read,
take notes, or look up
information on phones or other
electronic devices.
. Designate a front seat
passenger to handle potential
distractions.
. Become familiar with vehicle
features before driving, such as
programming favorite radio
stations and adjusting climate
control and seat settings.
Program all trip information into
any navigation device prior to
driving.
. Wait until the vehicle is parked
to retrieve items that have fallen
to the floor.
. Stop or park the vehicle to tend
to children.
. Keep pets in an appropriate
carrier or restraint. .
Avoid stressful conversations
while driving, whether with a
passenger or on a cell phone.
{Warning
Taking your eyes off the road too
long or too often could cause a
crash resulting in injury or death.
Focus your attention on driving.
Refer to the infotainment manual for
more information on using that
system and the navigation system,
if equipped, including pairing and
using a cell phone.
Defensive Driving
Defensive driving means “always
expect the unexpected.” The first
step in driving defensively is to wear
the seat belt. See Seat Belts065.
. Assume that other road users
(pedestrians, bicyclists, and
other drivers) are going to be
careless and make mistakes.
Anticipate what they might do
and be ready.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/11/19
196 Driving and Operating
Caution
Do not drive through standing
water if it is deep enough to cover
the wheel hubs, axles, or exhaust
pipe. Deep water can damage the
axle and other vehicle parts.
If the standing water is not too deep,
drive through it slowly. At faster
speeds, water can get into the
engine and cause it to stall. Stalling
can occur if the exhaust pipe is
under water. Do not turn off the
ignition when driving through water.
If the exhaust pipe is under water,
the engine will not start. When going
through water, the brakes get wet
and it may take longer to stop. See
“Driving on Wet Roads” later in this
section.
After Off-Road Driving
Remove any brush or debris that
has collected on the underbody or
chassis, or under the hood. These
accumulations can be a fire hazard.
Re-install underbody air deflector
and air dam if removed. After operation in mud or sand,
have the brake linings cleaned and
checked. These substances can
cause glazing and uneven braking.
Check the body structure, driveline,
steering, suspension, wheels, tires,
and exhaust system for damage and
check the fuel lines and cooling
system for any leakage.
More frequent maintenance service
is required. See the
Maintenance
Schedule 0441.
Driving on Wet Roads
Rain and wet roads can reduce
vehicle traction and affect your
ability to stop and accelerate.
Always drive slower in these types
of driving conditions and avoid
driving through large puddles and
deep-standing or flowing water.
{Warning
Wet brakes can cause crashes.
They might not work as well in a
quick stop and could cause
pulling to one side. You could
lose control of the vehicle.
After driving through a large
puddle of water or a car/vehicle
wash, lightly apply the brake
pedal until the brakes work
normally.
Flowing or rushing water creates
strong forces. Driving through
flowing water could cause the
vehicle to be carried away. If this
happens, you and other vehicle
occupants could drown. Do not
ignore police warnings and be
very cautious about trying to drive
through flowing water.
Hydroplaning
Hydroplaning is dangerous. Water
can build up under the vehicle's
tires so they actually ride on the
water. This can happen if the road is

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/11/19
Driving and Operating 243
When Terrain Mode is selected:
.Auto Engine Start/Stop will be
disabled.
. The Terrain Mode indicator
displays on the instrument
cluster.
Limited-Slip Differential
If equipped, the limited-slip
differential can give more traction on
snow, mud, ice, sand, or gravel.
It works like a standard axle most of
the time, but when traction is low,
this feature allows the drive wheel
with the most traction to move the
vehicle. For vehicles with the
limited-slip differential, driven under
severe conditions, the rear axle fluid
should be changed. See
Maintenance Schedule 0441.
Locking Rear Axle
Vehicles with a locking rear axle can
give more traction on snow, mud,
ice, sand, or gravel. It works like a
standard axle most of the time, but when traction is low, this feature will
allow the rear wheel with the most
traction to move the vehicle.
Cruise Control
{Warning
Cruise control can be dangerous
where you cannot drive safely at
a steady speed. Do not use
cruise control on winding roads or
in heavy traffic.
Cruise control can be dangerous
on slippery roads. On such roads,
fast changes in tire traction can
cause excessive wheel slip, and
you could lose control. Do not use
cruise control on slippery roads.
If equipped with cruise control, a
speed of about 40 km/h (25 mph) or
more can be maintained without
keeping your foot on the
accelerator. Cruise control does not
work at speeds below about
40 km/h (25 mph).
If the cruise control is being used
and the Traction Control System
(TCS) or StabiliTrak/Electronic
Stability Control (ESC) begins to
limit wheel spin, the cruise control