navigation CHEVROLET SILVERADO 2500 2020 Owners Manual

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/2/19
130 Instruments and Controls
Cluster Menu (Midlevel and
Uplevel)
There is an interactive display area
in the center of the instrument
cluster.
Use the right steering wheel control
to open and scroll through the
different items and displays.
Press
SorTto access the cluster
applications. Use the thumbwheel to
scroll through the list of available
features. Press the thumbwheel to
select. Not all applications will be
available on all vehicles.
. Home .
Info App. This is where the
selected Driver Information
Center (DIC) displays can be
viewed. See “Driver Information
Center (DIC) (Uplevel)” in the
Index.
. Audio
. Navigation
. Phone
. Options
Home
Information displayed here can be
customized from the Options menu.
Speedometer : Displays how fast
the vehicle is moving in either
kilometers per hour (km/h) or miles
per hour (mph).
Speed Sign : Shows sign
information, which comes from a
roadway database in the onboard
navigation, if equipped.
Time : Displays the current time.
Fuel Range : Displays the
approximate distance the vehicle
can be driven without refueling. The
fuel range estimate is based on an average of the vehicle’s fuel
economy over recent driving history
and the amount of fuel remaining in
the fuel tank. Fuel range cannot be
reset.
Audio
In the Audio menu, use the
thumbwheel to scroll through
options, browse for music, select
from favorites, or change the audio
source. In the main view, scroll to
change the station or go to the next
or previous track.
Navigation
In the Navigation menu, if there is
no active route, a compass will be
displayed. If there is an active route,
press the thumbwheel to cancel or
resume route guidance, mute or
unmute voice guidance, or access
Recents or Favorites.
Phone
In the Phone menu, if there is no
active phone call, view recent calls,
scroll through contacts, select from
the favorites, or change the phone

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/2/19
Instruments and Controls 153
HUD Display on the Windshield
Depending on how the vehicle is
equipped, the HUD may display
some of the following vehicle
information and vehicle messages
or alerts:
. Speed
. Audio
. Phone
. Navigation
. Driver Assistance Features
. Vehicle Messages Some vehicle messages or alerts
displayed in the HUD may be
cleared by using the steering wheel
controls.
The HUD control is to the left of the
steering wheel.
To adjust the HUD image:
1. Adjust the driver seat.
2. Start the engine.
3. Use the following settings to adjust the HUD.
$:Press or pull to center the
HUD image. The HUD image can
only be adjusted up and down, not
side to side.
!: Press to select the display
view. Each press will change the
display view.
D: Pull and hold to brighten the
display. Press and hold to dim the
display. Continue to hold to turn the
display off.
The HUD image will automatically
dim and brighten to compensate for
outside lighting. Use
Dto adjust
as needed.
The HUD image can temporarily
light up depending on the angle and
position of sunlight on the HUD
display. This is normal.
Polarized sunglasses could make
the HUD image harder to see.
Head-Up Display (HUD) Rotation
Option
If equipped, this feature under the
Options menu of the instrument
cluster allows for adjusting the angle
of the HUD image and changing or
turning off the Speed Limit Sign.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/2/19
154 Instruments and Controls
HUD Rotation: Press the
thumbwheel while Adjust Rotation is
highlighted to enter Adjust Mode.
Scroll to adjust the angle of the
HUD display. Press the thumbwheel
to confirm and save the setting. This
feature may only be available in
P (Park).
Speed Limit Style Adjustment
If equipped, the speed limit style
can be changed to a speed limit bar
or speed limit sign from the Options
menu in the instrument cluster.
Press the thumbwheel while Speed
Limit Style is highlighted to change
the speed sign style or to turn it off.
HUD Views
There are four views in the HUD.
Some vehicle information and
vehicle messages or alerts may be
displayed in any view.
English Shown, Metric Similar
Speed View : This displays the
speedometer reading in English or
metric units, and speed limit. Some
information only appears on
vehicles that have these features,
and when they are active.
English Shown, Metric Similar
Active Safety View : This displays
the speed view along with a driver
assistance graphic on the left. Driver assistance graphics show
your vehicle, vehicle ahead, gap
setting, and lane status information.
In addition to driver assistance
graphics, pedestrian advisory and
trailer sway indicators will be
displayed.
English Shown, Metric Similar
Navigation/Active OnStar View :
This displays the speed view along
with indicators for vehicle ahead,
Lane Departure Warning/Lane Keep
Assist, trailer sway, and pedestrian
advisory. Turn-by-Turn navigation
information is shown during active
route. The compass heading is
displayed when navigation routing is
not active.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/2/19
Instruments and Controls 155
Navigation Turn-by-Turn Alerts
shown in the instrument cluster may
also be displayed in any HUD view.
English Shown, Metric Similar
Off Road View : This displays the
speed view along with indicators for
vehicle ahead, Lane Departure
Warning/Lane Keep Assist, trailer
sway, four-wheel drive status, and
pedestrian advisory. Off-road
information such as pitch angle,
steering angle, and rolling angle is
also shown.
Care of the HUD
Clean the inside of the windshield to
remove any dirt or film that could
reduce the sharpness or clarity of
the HUD image. Clean the HUD lens with a soft cloth
sprayed with glass cleaner. Wipe
the lens gently, then dry it.
HUD Troubleshooting
Check that:
.
Nothing is covering the
HUD lens.
. The HUD brightness setting is
not too dim or too bright.
. The HUD is adjusted to the
proper height.
. Polarized sunglasses are
not worn.
. The windshield and HUD lens
are clean.
If the HUD image is not correct,
contact your dealer.
The windshield is part of the HUD
system. See Windshield
Replacement 0365.
Vehicle Messages
Messages displayed on the Driver
Information Center (DIC) indicate
the status of the vehicle or some
action that may be needed to
correct a condition. Multiple
messages may appear one after
another.
The messages that do not require
immediate action can be
acknowledged and cleared by
pressing the thumbwheel. The
messages that require immediate
action cannot be cleared until that
action is performed.
All messages should be taken
seriously; clearing the message
does not correct the problem.
If a SERVICE message appears,
see your dealer.
Follow the instructions given in the
messages. The system displays
messages regarding the following
topics:
.
Service Messages
. Fluid Levels

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/2/19
176 Infotainment System
Infotainment
System
Introduction
Infotainment . . . . . . . . . . . . . . . . . . 176
Introduction
Infotainment
See the infotainment manual for
information on the radio, audio
players, phone, navigation system,
and voice or speech recognition.
It also includes information on
settings.
Active Noise Cancellation (ANC)
If equipped, ANC reduces engine
noise in the vehicle’s interior. ANC
requires the factory-installed audio
system, radio, speakers, amplifier
(if equipped), induction system, and
exhaust system to work properly.
Deactivation is required by your
dealer if related aftermarket
equipment is installed.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/11/19
Driving and Operating 187
.Combine several trips into a
single trip.
. Replace the vehicle's tires with
the same TPC Spec number
molded into the tire's sidewall
near the size.
. Follow recommended scheduled
maintenance.
Distracted Driving
Distraction comes in many forms
and can take your focus from the
task of driving. Exercise good
judgment and do not let other
activities divert your attention away
from the road. Many local
governments have enacted laws
regarding driver distraction. Become
familiar with the local laws in
your area.
To avoid distracted driving, keep
your eyes on the road, keep your
hands on the steering wheel, and
focus your attention on driving. .
Do not use a phone in
demanding driving situations.
Use a hands-free method to
place or receive necessary
phone calls.
. Watch the road. Do not read,
take notes, or look up
information on phones or other
electronic devices.
. Designate a front seat
passenger to handle potential
distractions.
. Become familiar with vehicle
features before driving, such as
programming favorite radio
stations and adjusting climate
control and seat settings.
Program all trip information into
any navigation device prior to
driving.
. Wait until the vehicle is parked
to retrieve items that have fallen
to the floor.
. Stop or park the vehicle to tend
to children.
. Keep pets in an appropriate
carrier or restraint. .
Avoid stressful conversations
while driving, whether with a
passenger or on a cell phone.
{Warning
Taking your eyes off the road too
long or too often could cause a
crash resulting in injury or death.
Focus your attention on driving.
Refer to the infotainment manual for
more information on using that
system and the navigation system,
if equipped, including pairing and
using a cell phone.
Defensive Driving
Defensive driving means “always
expect the unexpected.” The first
step in driving defensively is to wear
the seat belt. See Seat Belts065.
. Assume that other road users
(pedestrians, bicyclists, and
other drivers) are going to be
careless and make mistakes.
Anticipate what they might do
and be ready.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/10/19
474 Customer Information
.Whether or not the driver and
passenger safety belts were
buckled/fastened;
. How far (if at all) the driver was
depressing the accelerator and/
or brake pedal; and,
. How fast the vehicle was
traveling.
These data can help provide a
better understanding of the
circumstances in which crashes and
injuries occur.
Note
EDR data are recorded by your
vehicle only if a non-trivial crash
situation occurs; no data are
recorded by the EDR under normal
driving conditions and no personal
data (e.g., name, gender, age, and
crash location) are recorded.
However, other parties, such as law
enforcement, could combine the
EDR data with the type of
personally identifying data routinely
acquired during a crash
investigation. To read data recorded by an EDR,
special equipment is required, and
access to the vehicle or the EDR is
needed. In addition to the vehicle
manufacturer, other parties, such as
law enforcement, that have the
special equipment, can read the
information if they have access to
the vehicle or the EDR.
GM will not access these data or
share it with others except: with the
consent of the vehicle owner or,
if the vehicle is leased, with the
consent of the lessee; in response
to an official request by police or
similar government office; as part of
GM's defense of litigation through
the discovery process; or,
as required by law. Data that GM
collects or receives may also be
used for GM research needs or may
be made available to others for
research purposes, where a need is
shown and the data is not tied to a
specific vehicle or vehicle owner.OnStar
If the vehicle is equipped with
OnStar and has an active service
plan, additional data may be
collected and transmitted through
the OnStar system. This includes
information about the vehicle’s
operation; collisions involving the
vehicle; the use of the vehicle and
its features, including infotainment;
and the location and approximate
GPS speed of the vehicle. Refer to
the OnStar Terms and Conditions
and Privacy Statement on the
OnStar website.
See
OnStar Additional Information
0 477.
Infotainment System
If the vehicle is equipped with a
navigation system as part of the
infotainment system, use of the
system may result in the storage of
destinations, addresses, telephone
numbers, and other trip information.
See the infotainment manual for
information on stored data and for
deletion instructions.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/2/19
OnStar 475
OnStar
OnStar Overview
OnStar Overview . . . . . . . . . . . . . 475
OnStar Services
Emergency . . . . . . . . . . . . . . . . . . . 476
Security . . . . . . . . . . . . . . . . . . . . . . 477
OnStar Additional Information
OnStar AdditionalInformation . . . . . . . . . . . . . . . . . . 477
OnStar Overview
=Voice Command Button
QBlue OnStar Button
>Red Emergency Button
This vehicle may be equipped with a
comprehensive, in-vehicle system
that can connect to an OnStar
Advisor for Emergency, Security,
Navigation, Connections, and
Diagnostics Services. OnStar
services may require a paid service
plan and data plan. OnStar requires
the vehicle battery and electrical
system, cellular service, and GPS
satellite signals to be available and
operating. OnStar acts as a link to
existing emergency service
providers. OnStar may collect
information about you and your
vehicle, including location
information. See OnStar User Terms, Privacy Statement, and
Software Terms for more details
including system limitations at
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
The OnStar system status light is
next to the OnStar buttons. If the
status light is:
.
Solid Green: System is ready.
. Flashing Green: On a call.
. Red: Indicates a problem.
. Off: System is off. Press
Q
twice to speak with an OnStar
Advisor.
Press
Qor call 1-888-4ONSTAR
(1-888-466-7827) to speak to an
Advisor.
Functionality of the Voice Command
button may vary by vehicle and
region.
Press
=to:

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/2/19
476 OnStar
.Open the OnStar app on the
infotainment display. See the
infotainment manual for
information on how to use the
OnStar app.
Or
. Give OnStar Turn-by-Turn
Navigation voice commands.
. Obtain and customize the Wi-Fi
hotspot name or SSID and
password, if equipped.
Press
Qto connect to an
Advisor to:
. Verify account information or
update contact information.
. Get driving directions.
. Receive a Diagnostic check of
the vehicle's key operating
systems.
. Receive Roadside Assistance.
. Manage Wi-Fi Settings,
if equipped.
Press
>to get a priority connection
to an OnStar Advisor available 24/
7 to: .
Get help for an emergency.
. Be a Good Samaritan or
respond to an AMBER Alert.
. Get assistance in severe
weather or other crisis situations
and find evacuation routes.
OnStar Services
Emergency
Emergency Services require an
active safety and security plan. With
Automatic Crash Response, built-in
sensors can automatically alert a
specially trained OnStar Advisor
who is immediately connected in to
the vehicle to help.
Press
>for a priority connection to
an OnStar Advisor who can contact
emergency service providers, direct
them to your exact location, and
relay important information.
With OnStar Crisis Assist, specially
trained Advisors are available
24 hours a day, 7 days a week, to
provide a central point of contact,
assistance, and information during a
crisis.
With Roadside Assistance, Advisors
can locate a nearby service provider
to help with a flat tire, a battery
jump, or an empty gas tank.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/2/19
478 OnStar
.PressQto speak with an
Advisor.
OnStar or connected services
cannot work unless the vehicle is in
a place where OnStar has an
agreement with a wireless service
provider for service in that area. The
wireless service provider must also
have coverage, network capacity,
reception, and technology
compatible with OnStar or
connected services. Service
involving location information about
the vehicle cannot work unless GPS
signals are available, unobstructed,
and compatible with the OnStar
hardware. OnStar or connected
services may not work if the OnStar
equipment is not properly installed
or it has not been properly
maintained. If equipment or software
is added, connected, or modified,
OnStar or connected services may
not work. Other problems beyond
the control of OnStar —such as
hills, tall buildings, tunnels, weather,
electrical system design and
architecture of the vehicle, damage to the vehicle in a crash, or wireless
phone network congestion or
jamming
—may prevent service.
See Radio Frequency Statement
0 471.
Services for People with
Disabilities
Advisors provide services to help
with physical disabilities and
medical conditions.
Press
Qto help:
. Locate a gas station with an
attendant to pump gas.
. Find a hotel, restaurant, etc.,
that meets accessibility needs.
. Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to
communicate to deaf,
hard-of-hearing, or speech-impaired
customers while in the vehicle. The
available dealer-installed TTY
system can provide in-vehicle access to all OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
If equipped, TTY mode can be
turned on or off by touching
Settings, then Apps, and then
Phone. When TTY mode is on,
phone calls can be made or
received with OnStar using the
infotainment display.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need
to be changed the first time when
speaking with an Advisor. To
change the OnStar PIN, contact an
OnStar Advisor by pressing
Qor
calling 1-888-4ONSTAR.
Warranty
OnStar equipment may be
warranted as part of the vehicle
warranty.