ECU CHEVROLET SILVERADO 2500 2023 Repair Manual

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-15546003) - 2022 - CRC - 5/5/21
362 Vehicle Care
Your dealer will know the kind of wheel that
is needed.
Each new wheel should have the same
load-carrying capacity, diameter, width,
offset, and be mounted the same way as
the one it replaces.
Replace wheels, wheel bolts, wheel nuts,
or Tire Pressure Monitor System (TPMS)
sensors with new GM original equipment
parts.
{Warning
Using the wrong replacement wheels,
wheel bolts, or wheel nuts can be
dangerous. It could affect the braking and
handling of the vehicle. Tires can lose air,
and cause loss of control, causing a crash.
Always use the correct wheel, wheel
bolts, and wheel nuts for replacement.
Caution
The wrong wheel can also cause
problems with bearing life, brake cooling,
speedometer or odometer calibration,
headlamp aim, bumper height, vehicle
ground clearance, and tire or tire chain
clearance to the body and chassis.
Used Replacement Wheels
{Warning
Replacing a wheel with a used one is
dangerous. How it has been used or how
far it has been driven may be unknown.
It could fail suddenly and cause a crash.
When replacing wheels, use a new GM
original equipment wheel.
Tire Chains
{Warning
If the vehicle has LT275/65R20 size tires,
do not use tire chains. There is not
enough clearance. Tire chains used on a
vehicle without the proper amount of
clearance can cause damage to the
brakes, suspension, or other vehicle parts.
The area damaged by the tire chains
could cause loss of control and a crash.
Use another type of traction device only
if its manufacturer recommends it for the
vehicle's tire size combination and road
conditions. Follow that manufacturer's
instructions. To avoid vehicle damage,
drive slow and readjust or remove the(Continued)
Warning (Continued)
traction device if it is contacting the
vehicle. Do not spin the wheels.
If traction devices are used, install them
on the rear tires.
Caution
Use tire chains only where legal and only
when necessary. Use chains that are the
proper size for the tires. If the vehicle has
LT235/80R17 size tires, install the chains
on the tires of the rear axle only. If the
vehicle has LT245/75R17, LT265/70R17,
or LT275/70R18 size tires, install the
chains on the tires of the front and rear
axle. Tighten them as tightly as possible
with the ends securely fastened. Drive
slowly and follow the chain
manufacturer's instructions. If the chains
contact the vehicle, stop and retighten
them. If the contact continues, slow
down until it stops. Driving too fast or
spinning the wheels with chains on will
damage the vehicle.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-15546003) - 2022 - CRC - 5/5/21
368 Vehicle Care
Rear Position
5. If the flat tire is on the rear of the vehicle, position the jack under the rear
axle between the spring anchor and the
shock absorber bracket.
If a snow plow has been added to the
front of the vehicle, lower the snow
plow fully before raising the vehicle.
Make sure that the jack head is
positioned so that the rear axle is resting
securely between the grooves that are
on the jack head.
{Warning
Getting under a vehicle when it is lifted
on a jack is dangerous. If the vehicle slips
off the jack, you could be badly injured
or killed. Never get under a vehicle when
it is supported only by a jack.
{Warning
Raising the vehicle with the jack
improperly positioned can damage the
vehicle and even make the vehicle fall. To
help avoid personal injury and vehicle
damage, be sure to fit the jack lift head
into the proper location before raising
the vehicle.
{Warning
The jack has a feature to limit its travel
to prevent overextension. When the
height limit is reached, an increase in
resistance if felt when attempting to
raise the jack farther. Raising the jack
past the height limit can damage the jack
pin and cause the jack to lock into an
(Continued)
Warning (Continued)
overextended position or not lower fully.
Do not attempt to force the jack higher
once the height limit is reached.
6. Turn the wheel wrench clockwise to raise the vehicle. Raise the vehicle far enough
off the ground so there is enough room
for the spare tire to fit under the
wheel well.
7. Remove all the wheel nuts and take offthe flat tire.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-15546003) - 2022 - CRC - 5/5/21
370 Vehicle Care
Warning (Continued)
accessory locking wheel nuts. See
Capacities and Specifications0406 for
original equipment wheel nut torque
specifications.
Caution
Improperly tightened wheel nuts can lead
to brake pulsation and rotor damage. To
avoid expensive brake repairs, evenly
tighten the wheel nuts in the proper
sequence and to the proper torque
specification. See Capacities and
Specifications 0406 for the wheel nut
torque specification.
13. Tighten the nuts firmly in a crisscross sequence, as shown, by turning the
wheel wrench clockwise.
For vehicles with dual wheels, have a
technician check the wheel nut tightness of
all wheels with a torque wrench after the
first 160, 1 600 and 10 000 km (100, 1,000
and 6,000 mi). Repeat this service whenever
you have a tire removed or serviced. See
Capacities and Specifications 0406.
When reinstalling the regular wheel and tire,
also reinstall either the center cap,
or bolt-on hub cap, depending on what the
vehicle is equipped with. For center caps,
place the cap on the wheel and tap it into
place until it seats flush with the wheel. The
cap only goes on one way. Be sure to line
up the tab on the center cap with the
indentation on the wheel. For bolt-on hub
caps, align the plastic nut caps with the
wheel nuts and then tighten by hand. Then
use the wheel wrench to tighten.Storing a Flat or Spare Tire and Tools
{Warning
Storing a jack, a tire, or other equipment
in the passenger compartment of the
vehicle could cause injury. In a sudden
stop or collision, loose equipment could
strike someone. Store all these in the
proper place.
{Warning
Failure to follow these tire storage
instructions carefully could result in
personal injury or property damage if the
hoist cable fails or if the tire comes loose.
Make sure the tire is stored securely
before driving.
Caution
Storing an aluminum wheel with a flat
tire under your vehicle for an extended
period of time or with the valve stem
pointing up can damage the wheel.
Always stow the wheel with the valve
stem pointing down and have the wheel/
tire repaired as soon as possible.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-15546003) - 2022 - CRC - 5/5/21
Vehicle Care 373
9. Make sure the tire is stored securely.Push, pull, and then try to turn the tire.
If the tire moves, use the wheel wrench
to tighten the cable.
If equipped with a spare tire cable,
reattach the clip to the frame
attachment bracket. Note that there may
be slack in the cable.
Repeat this tightness check procedure
when checking the spare tire pressure
according to the scheduled maintenance
information or any time the spare tire is
handled due to service of other
components.
Correctly Stored
Incorrectly Stored
10. Reinstall the spare tire lock, if the vehicle has one.
Return the jack and tools to their original
location in the vehicle. See “Removing the
Spare Tire and Tools.”

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-15546003) - 2022 - CRC - 5/5/21
Vehicle Care 377
8. Do not let the other end touch metal.Connect it to the good battery
positive (+) terminal. Use a remote
positive (+) terminal if the vehicle
has one.
9. Connect one end of the black negative (–) cable to the good battery negative
(–) terminal. Use a remote negative (–)
terminal if the vehicle has one.
Do not let the other end touch anything
until the next step.
10. Connect the other end of the negative (–) cable to the discharged battery
negative (–) grounding point.
11. Start the vehicle with the good battery and run the engine for a while.
12. Try to start the vehicle that had the dead battery. If it will not start after a
few tries, it probably needs service.
Caution
If the jumper cables are connected or
removed in the wrong order, electrical
shorting may occur and damage the
vehicle. The repairs would not be covered
by the vehicle warranty. Always connect
(Continued)
Caution (Continued)
and remove the jumper cables in the
correct order, making sure that the cables
do not touch each other or other metal.
Jumper Cable Removal
Reverse the sequence exactly when
removing the jumper cables.
After starting the disabled vehicle and
removing the jumper cables, allow it to idle
for several minutes.
Towing the Vehicle
Caution
Incorrectly transporting a disabled vehicle
may cause damage to the vehicle. Use
proper tire straps to secure the vehicle to
the flatbed tow truck. Do not strap or
hook to any frame, underbody,
or suspension component not specified
below. Do not move vehicles with drive
axle tires on the ground. Damage is not
covered by the vehicle warranty.
Caution
The vehicle may be equipped with an
electric parking brake and/or a
mechanical transmission range select
shifter. In the event of a loss of 12-volt
battery power, the electric parking brake
cannot be released, and the vehicle
cannot be shifted to N (Neutral). Tire
skates or dollies must be used under the
non-rolling tires to prevent damage while
loading/unloading the vehicle. Dragging
the vehicle will cause damage not
covered by the vehicle warranty.
Caution
The vehicle may be equipped with a tow
eye. Improper use of the tow eye may
cause damage to the vehicle and is not
covered by the vehicle warranty.
If equipped, use the tow eye to load the
vehicle onto a flatbed tow truck from a
flat road surface, or to move the vehicle
a very short distance at a walking pace.
The tow eye is not designed for off-road
(Continued)

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-15546003) - 2022 - CRC - 5/5/21
380 Vehicle Care
To dinghy tow:1. Position the vehicle being towed behind the tow vehicle, facing forward and on a
level surface.
2. Securely attach the vehicle being towed to the tow vehicle.
3. Apply the parking brake and start the engine.
4. Shift the transfer case to N (Neutral). See “Shifting into N (Neutral)” under
Four-Wheel Drive 0240.
5. With the engine running, release the parking brake and verify that the
transfer case is in N (Neutral) by shifting
the transmission to D (Drive) and then to
R (Reverse). There should be no
movement while shifting the
transmission.
6. Shift the transmission to D (Drive).
7. If equipped with an ignition key, turn the ignition to ACC/ACCESSORY.
If equipped with Keyless Access, turn the
engine off. Disregard the Shift to P (Park)
DIC message. See Ignition Positions
(Keyless Access) 0229 or
Ignition Positions (Key Access) 0227.{Warning
To avoid death, serious injury,
or property damage, before dinghy
towing the vehicle, always disconnect and
secure the negative battery cable and
cover the negative battery post and cable
with a non-conductive material. If the
battery is left connected or the battery
cable contacts the post, the Electric
Parking Brake may activate during
towing, which could cause a crash.
8. Disconnect the negative (–) battery cable. See “Negative Battery Cable
Disconnection” inBattery - North
America 0324.
9. Shift the transmission to P (Park).
Caution
If the steering column is locked, vehicle
damage may occur.
10. Move the steering wheel to make sure the steering column is unlocked.
11. If the vehicle has an ignition key, keep it in the towed vehicle in ACC/ACCESSORY
to prevent the steering column from
locking. If the vehicle is equipped with Keyless Access, keep the RKE transmitter
outside of the vehicle and manually lock
the doors. Access the vehicle by using
the key in the door lock. See
Door Locks
0 21.
Disconnecting the Towed Vehicle
Before disconnecting from the tow vehicle: 1. Park on a level surface. Secure the vehicle with wheel blocks.
2. Re-connect the negative (–) battery. See Battery - North America 0324.
3. Turn on the ignition with the engine off. For vehicles with a key, turn the ignition
to ON/RUN with the engine off. If the
vehicle is equipped with Keyless Access,
with your foot off the brake pedal, press
and hold ENGINE START/STOP for
five seconds until the green light comes
on in the button. See Ignition Positions
(Keyless Access) 0229 or
Ignition Positions (Key Access) 0227.
4. Set the parking brake. See Electric
Parking Brake 0245.
5. Disconnect from the tow vehicle.
6. Shift the transmission to N (Neutral).

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-15546003) - 2022 - CRC - 5/5/21
390 Vehicle Care
.Use the floor mat/liner insert with the
correct side up. Do not turn it over.
.Do not place anything on top of the
driver side floor mat/liner.
.Use only a single floor mat/liner on the
driver side.
.Do not place one floor mat/liner on top
of another.
Removing and Replacing the Floor Mats/
Liners
Pull up on the rear of the driver side floor
mat/liner to unlock each retainer and
remove.
Reinstall by lining up the floor mat/liner
retainer openings over the carpet retainers
and snapping into position.
Make sure the floor mat/liner is properly
secured in place.
Verify the floor mat/liner does not interfere
with the pedals.
Removing and Replacing the Floor Liner
Inserts
Pull up on the edge of the driver side floor
liner insert to unlock each button clip and
remove.
Reinstall by lining up the floor liner insert
button clips over the liner retainers and
snapping into position.Make sure the floor liner insert is properly
secure in place using all button clips.
Verify the floor liner insert does not
interfere with the pedals.
Cleaning Rubber Floor Mats (All-Weather
Mats and Floor Liners)
See
“Vinyl/Rubber” underInterior Care
0 386 for important cleaning information.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-15546003) - 2022 - CRC - 5/5/21
Customer Information 409
Customer Information
Customer Information
Customer Satisfaction Procedure . . . . . . 409
Customer Assistance Offices . . . . . . . . . . . 411
Customer Assistance for Text Telephone(TTY) Users . . . . . . . . . . . . . . . . . . . . . . . . . . . 411
Online Owner Center . . . . . . . . . . . . . . . . . . 411
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 412
Roadside Assistance Program . . . . . . . . . . 412
Scheduling Service Appointments . . . . . . 414
Courtesy Transportation Program . . . . . . 414
Collision Damage Repair . . . . . . . . . . . . . . . 415
Publication Ordering Information . . . . . . 416
Radio Frequency Statement . . . . . . . . . . . . 417
Reporting Safety Defects
Reporting Safety Defects to the United States Government . . . . . . . . . . . . . . . . . . 417
Reporting Safety Defects to the Canadian Government . . . . . . . . . . . . . . . 417
Reporting Safety Defects to General Motors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 418
Vehicle Data Recording and Privacy
Vehicle Data Recording and Privacy . . . 418
Cybersecurity . . . . . . . . . . . . . . . . . . . . . . . . . . 418
Event Data Recorders . . . . . . . . . . . . . . . . . . 419
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 419
Infotainment System . . . . . . . . . . . . . . . . . . 419Customer Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important
to your dealer and to Chevrolet. Normally,
any concerns with the sales transaction or
the operation of the vehicle will be resolved
by your dealer's sales or service
departments. Sometimes, however, despite
the best intentions of all concerned,
misunderstandings can occur. If your concern
has not been resolved to your satisfaction,
the following steps should be taken:
STEP ONE : Discuss your concern with a
member of dealership management.
Normally, concerns can be quickly resolved
at that level. If the matter has already been
reviewed with the sales, service, or parts
manager, contact the owner of your
dealership or the general manager.
STEP TWO : If after contacting a member of
dealership management, it appears your
concern cannot be resolved by your
dealership without further help, in the U.S.,
call the Chevrolet Customer Assistance
Center at 1-800-222-1020. In Canada, call
General Motors of Canada Customer Care
Centre at 1-800-263-3777 (English),
or 1-800-263-7854 (French).

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-15546003) - 2022 - CRC - 5/5/21
Customer Information 413
General Motors North America and Chevrolet
reserve the right to limit services or
payment to an owner or driver if they
decide the claims are made too often, or the
same type of claim is made many times.
Services Provided
.Emergency Fuel Delivery:Delivery of
enough fuel for the vehicle to get to the
nearest service station.
.Lock-Out Service: Service to unlock the
vehicle if you are locked out. A remote
unlock may be available if you have
OnStar. For security reasons, the driver
must present identification before this
service is given.
.Emergency Tow from a Public Road or
Highway: Tow to the nearest Chevrolet
dealer for warranty service, or if the
vehicle was in a crash and cannot be
driven. Assistance is not given when the
vehicle is stuck in the sand, mud,
or snow.
.Flat Tire Change: Service to change a flat
tire with the spare tire. The spare tire,
if equipped, must be in good condition
and properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not covered
by the warranty.
.Battery Jump Start: Service to jump start
a dead battery.
.Trip Interruption Benefits and Assistance:
If your trip is interrupted due to a
warranty event, incidental expenses may
be reimbursed within the Powertrain
warranty period. Items considered are
reasonable and customary hotel, meals,
rental car, or a vehicle being delivered
back to the customer, up to 500 miles.
Services Not Included in Roadside
Assistance
.Impound towing caused by violation of
any laws
.Legal fines
.Mounting, dismounting, or changing of
snow tires, chains, or other traction
devices
Service is not provided if a vehicle is in an
area that is not accessible to the service
vehicle or is not a regularly traveled or
maintained public road, which includes ice
and winter roads. Off-road use is not
covered.
Services Specific to Canadian-Purchased
Vehicles
.Fuel Delivery: Reimbursement is up to
7 liters. If available, diesel fuel delivery
may be restricted. Propane and other
fuels are not provided through this
service.
.Lock-Out Service: Vehicle registration is
required.
.Trip Interruption Benefits and Assistance:
Must be over 150 km from where your
trip was started to qualify.
Pre-authorization, original detailed
receipts, and a copy of the repair orders
are required. Once authorization has been
received, the Roadside Assistance advisor
will help to make arrangements and
explain how to receive payment.
.Alternative Service: If assistance cannot
be provided right away, the Roadside
Assistance advisor may give permission to
get local emergency road service. You will
receive payment, up to $100, after
sending the original receipt to Roadside
Assistance. Mechanical failures may be
covered, however any cost for parts and
labor for repairs not covered by the
warranty are the owner responsibility.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-15546003) - 2022 - CRC - 5/5/21
418 Customer Information
and notify General Motors of Canada
Company. Call Transport Canada at
1-800-333-0510; go to:
www.tc.gc.ca/recalls (English)
www.tc.gc.ca/rappels (French)
or write to:
Transport Canada
Motor Vehicle Safety Directorate
Defect Investigations and Recalls
Division
80 Noel Street
Gatineau
,QC J8Z 0A1
Reporting Safety Defects to
General Motors
In addition to notifying NHTSA (or Transport
Canada) in a situation like this, notify
General Motors.
In the U.S., call 1-800-222-1020, or write:
Chevrolet Motor Division
Chevrolet Customer Assistance Center
P.O. Box 33170
Detroit, MI 48232-5170
In Canada, call 1-800-263-3777 (English) or
1-800-263-7854 (French), or write:General Motors of Canada Company
Customer Care Centre, Mail Code:
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
In Mexico, call 800-466-0811 or
800-508-0000.
In other Central America and Caribbean
Countries, call 52-555-901-2369.
Vehicle Data Recording and
Privacy
The vehicle has a number of computers that
record information about the vehicle’s
performance and how it is driven or used.
For example, the vehicle uses computer
modules to monitor and control engine and
transmission performance, to monitor the
conditions for airbag deployment and
deploy them in a crash, and, if equipped, to
provide antilock braking to help the driver
control the vehicle. These modules may
store data to help the dealer technician
service the vehicle or to help GM improve
safety or features. Some modules may also
store data about how the vehicle is
operated, such as rate of fuel consumption
or average speed. These modules may retain
personal preferences, such as radio presets,
seat positions, and temperature settings.
Cybersecurity
GM collects information about the use of
your vehicle including operational and safety
related information. We collect this
information to provide, evaluate, improve,
and troubleshoot our products and services
and to develop new products and services.
The protection of vehicle electronics systems
and customer data from unauthorized
outside electronic access or control is
important to GM. GM maintains appropriate
security standards, practices, guidelines and
controls aimed at defending the vehicle and
the vehicle service ecosystem against
unauthorized electronic access, detecting
possible malicious activity in related
networks, and responding to suspected
cybersecurity incidents in a timely,
coordinated and effective manner. Security
incidents could impact your safety or
compromise your private data. To minimize
security risks, please do not connect your
vehicle electronic systems to unauthorized
devices or connect your vehicle to any
unknown or untrusted networks (such as
Bluetooth, WIFI or similar technology). In