transfer case CHEVROLET SILVERADO 2500 2023 Owners Manual

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-15546003) - 2022 - CRC - 5/12/21
Introduction 5
1. Tow/Haul Mode (On Some Models). SeeDriver Mode Control 0249.
Automatic Transfer Case Control (If
Equipped). See Four-Wheel Drive 0240.
Driver Mode Control 0249 (If Equipped).
2. Air Vents 0207.
3. Turn Signal Lever. See Turn and
Lane-Change Signals 0143.
Windshield Wiper/Washer 0102.
4. Head-Up Display (HUD) 0127 (If
Equipped).
5. Instrument Cluster 0107.
6. Shift Lever. See Automatic Transmission
0 235.
Range Selection Mode. See Manual Mode
0 238.
7. Light Sensor. See Automatic Headlamp
System 0141.
8. Infotainment Controls. See Overview
0 149.
9. Climate Control Systems 0202 (If
Equipped).
Dual Automatic Climate Control System
0 204 (If Equipped).
10. Heated and Ventilated Front Seats 053
(If Equipped). 11.XPark Assist Switch (If Equipped). See
Assistance Systems for Parking or Backing
0 253.
gTraction Control/Electronic Stability
Control 0247.
|Hazard Warning Flashers 0142.
@Lane Departure Warning (LDW) 0268
(If Equipped).
5Hill Descent Control Switch (If
Equipped). See Hill Descent Control (HDC)
0 248.
jPower Assist Steps 031 (If
Equipped).
5Power Release Tailgate (If
Equipped). See Tailgate023.
ADC/AC Switch. See Power Outlets
0 103.
LExpress Window Down Button (If
Equipped). See Power Windows 042.
Tow/Haul Mode 0240 (On Some
Models).
Exhaust Brake (If Equipped). See Duramax
Diesel Supplement.
Power Take-Off (PTO) (If Equipped). See
Duramax Diesel Supplement. 12. Power Outlet (Alternating Current) (If
Equipped). See Power Outlets0103.
13. Power Outlets 0103.
14. USB Port 0158.
15. Wireless Charging 0104 (If Equipped).
16. Trailer Brake Control Panel (If Equipped). See“Integrated Trailer Brake Control
System” underTowing Equipment 0281.
17. ENGINE START/STOP. See Ignition
Positions (Keyless Access) 0229 or
Ignition Positions (Key Access) 0227.
18. Steering Wheel Controls 0101 (If
Equipped).
Driver Information Center (DIC) Controls.
See Driver Information Center (DIC) (Base
Level) 0124 or
Driver Information Center (DIC) (Midlevel
and Uplevel) 0125.
19. Horn 0102.
20. Hood Release. See Hood0308.
21. Steering Wheel Adjustment 0101 (Out
of View).
22. Cruise Control 0250.
Forward Collision Alert (FCA) System
0 263 (If Equipped).
Heated Steering Wheel 0101 (If
Equipped).

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-15546003) - 2022 - CRC - 5/12/21
Instruments and Controls 119
If the light comes on while driving, safely
stop as soon as it is possible and turn off
the vehicle. Then turn on the vehicle again
to reset the system.
If the ABS warning light stays on, or comes
on again while driving, the vehicle needs
service. A chime may also sound when the
light stays on.
If the ABS warning light is the only light on,
the vehicle has regular brakes, but ABS is
not functioning.
If both the ABS warning light and the brake
system warning light are on, ABS is not
functioning and there is a problem with the
regular brakes. See your dealer for service.
SeeBrake System Warning Light 0117.
Four-Wheel-Drive Light
Auto Mode Shown, Other Modes Similar If equipped, the four-wheel-drive light
displays what mode the vehicle is in. The
light will show each mode: 2WD, 4HI, AUTO
(all transfer cases); 4LOW and N (two-speed
transfer case only).
The light will flash when a shift is in
progress. Once the shift is complete the
light will be steady.
If the light turns amber, there may be a
malfunction with the four-wheel-drive
system. See your dealer.
See
Four-Wheel Drive 0240.
Hill Descent Control Light
If equipped, the Hill Descent Control light
comes on when the system is ready for use.
When the light flashes, the system is active.
See Hill Descent Control (HDC) 0248.
Lane Departure Warning (LDW)
Light
This light is green if LDW is on and ready to
operate.
This light changes to amber and flashes to
indicate that the lane marking has been
crossed without using a turn signal in that
direction.
See Lane Departure Warning (LDW) 0268.
Vehicle Ahead Indicator
If equipped, this indicator will display green
when a vehicle is detected ahead and amber
when you are following a vehicle ahead
much too closely.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-15546003) - 2022 - CRC - 5/5/21
196 Infotainment System
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Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-15546003) - 2022 - CRC - 5/5/21
200 Infotainment System
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Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-15546003) - 2022 - CRC - 5/5/21
Driving and Operating 215
Driving on Hills
Driving safely on hills requires good
judgment and an understanding of what the
vehicle can and cannot do.
{Warning
Many hills are simply too steep for any
vehicle. Driving up hills can cause the
vehicle to stall. Driving down hills can
cause loss of control. Driving across hills
can cause a rollover. You could be injured
or killed. Do not drive on steep hills.
Before driving on a hill, assess the
steepness, traction, and obstructions. If the
terrain ahead cannot be seen, get out of the
vehicle and walk the hill before driving
further.
When driving on hills:
.Use a low gear and keep a firm grip on
the steering wheel.
.Maintain a slow speed.
.When possible, drive straight up or down
the hill.
.Slow down when approaching the top of
the hill.
.Use headlamps even during the day to
make the vehicle more visible.
{Warning
Driving to the top of a hill at high speed
can cause a crash. There could be a
drop-off, embankment, cliff, or even
another vehicle. You could be seriously
injured or killed. As you near the top of a
hill, slow down and stay alert.
.Never go downhill forward or backward
with either the transmission or transfer
case in N (Neutral). The brakes could
overheat and you could lose control.
{Warning
If the vehicle has the two-speed
automatic transfer case, shifting the
transfer case to N (Neutral) can cause
your vehicle to roll even if the
transmission is in P (Park). This is because
the N (Neutral) position on the transfer
case overrides the transmission. You or
someone else could be injured. If leaving
the vehicle, set the parking brake and
shift the transmission to P (Park). Shift
the transfer case to any position but
N (Neutral).
.When driving down a hill, keep the
vehicle headed straight down. Use a low
gear because the engine will work with
the brakes to slow the vehicle and help
keep the vehicle under control.
{Warning
Heavy braking when going down a hill
can cause your brakes to overheat and
fade. This could cause loss of control and
you or others could be injured or killed.
Apply the brakes lightly when descending
a hill and use a low gear to keep vehicle
speed under control.
If a brake fade condition is detected, a DIC
warning message is displayed. Adjust brake
pedal use and shift to a lower transmission
gear to reduce braking.
If the brakes continue to fade to a severe
condition, additional DIC messages are
displayed. The brake system warning light
will illuminate, and the vehicle speed may
be limited. See Brake System Warning Light
0 117.
If the vehicle stalls on a hill: 1. Apply the brakes to stop the vehicle, and then apply the parking brake.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-15546003) - 2022 - CRC - 5/5/21
Driving and Operating 233
.Audio System
.OnStar System
Shifting Into Park
{Warning
It can be dangerous to get out of the
vehicle if the shift lever is not fully in
P (Park) with the parking brake firmly set.
The vehicle can roll. If you have left the
engine running, the vehicle can move
suddenly. You or others could be injured.
To be sure the vehicle will not move,
even when you are on fairly level ground,
use the steps that follow. With
four-wheel drive, if the transfer case is in
N (Neutral), the vehicle will be free to
roll, even if the shift lever is in P (Park).
Be sure the transfer case is in a drive
gear. If towing a trailer, seeDriving
Characteristics and Towing Tips 0274.
1. Hold the brake pedal down, then set the parking brake. See Electric Parking Brake
0 245. 2. Move the shift lever into P (Park) by
pulling the shift lever toward you and
moving it up as far as it will go.
3. Be sure the transfer case, if equipped, is in a drive gear, not in N (Neutral).
4. Turn the ignition off. For Key Access, push the ignition key in, toward the
steering column, and then turn the
ignition off.
5. For Key Access, remove the key and take it with you. If you can leave the vehicle
with the ignition key in your hand, the
vehicle is in P (Park).
For Keyless Access, take the Remote
Keyless Entry (RKE) transmitter with you.
Leaving the Vehicle with the Engine
Running
{Warning
It can be dangerous to leave the vehicle
with the engine running. The vehicle
could move suddenly if the shift lever is
not fully in P (Park) with the parking
brake firmly set.
(Continued)
Warning (Continued)
If you have four-wheel drive and the
transfer case is in N (Neutral), the vehicle
will be free to roll, even if the shift lever
is in P (Park). So be sure the transfer case
is in a drive gear–not in N (Neutral).
And, if you leave the vehicle with the
engine running, it could overheat and
even catch fire. You or others could be
injured. Do not leave the vehicle with the
engine running unless you have to.
If you have to leave the vehicle with the
engine running, be sure the vehicle is in
P (Park) and the parking brake is firmly set
before you leave it. After moving the shift
lever into P (Park), hold the regular brake
pedal down. Then, see if you can move the
shift lever away from P (Park) without first
pulling it toward you. If you can, it means
that the shift lever was not fully locked into
P (Park).

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-15546003) - 2022 - CRC - 5/5/21
236 Driving and Operating
P :This position locks the rear wheels. Use
P (Park) when starting the engine because
the vehicle cannot move easily.
When parked on a hill, especially when the
vehicle has a heavy load, you might notice
an increase in the effort to shift out of
P (Park). See “Torque Lock” underShifting
Into Park 0233.
{Warning
It is dangerous to get out of the vehicle
if the shift lever is not fully in P (Park)
with the parking brake firmly set. The
vehicle can roll.
Do not leave the vehicle when the engine
is running. If you have left the engine
running, the vehicle can move suddenly.
You or others could be injured. To be
sure the vehicle will not move, even
when you are on fairly level ground,
always set the parking brake and move
the shift lever to P (Park). See Shifting
Into Park 0233 and
Driving Characteristics and Towing Tips
0 274.
{Warning
If equipped with four-wheel drive, the
vehicle will be free to roll if the transfer
case is in N (Neutral), even when the shift
lever is in P (Park). You or someone else
could be seriously injured. Be sure the
transfer case is in a drive gear —2
m, 4m,
or 4
n— or set the parking brake before
placing the transfer case in N (Neutral).
See Four-Wheel Drive 0240.
R : Use this gear to back up.
Caution
Shifting to R (Reverse) while the vehicle is
moving forward could damage the
transmission. The repairs would not be
covered by the vehicle warranty. Shift to
R (Reverse) only after the vehicle is
stopped. To rock the vehicle back and forth to get
out of snow, ice, or sand without damaging
the transmission, see
If the Vehicle Is Stuck
0 219.
N : In this position, the engine does not
connect with the wheels. To restart the
engine when the vehicle is already moving,
use N (Neutral) only.
Also, use N (Neutral) when the vehicle is
being towed.
{Warning
Shifting into a drive gear while the
engine is running at high speed is
dangerous. Unless your foot is firmly on
the brake pedal, the vehicle could move
very rapidly. You could lose control and
hit people or objects. Do not shift into a
drive gear while the engine is running at
high speed.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-15546003) - 2022 - CRC - 5/5/21
240 Driving and Operating
10-Speed Automatic TransmissionGear before shifting from D (Drive) to L (Manual Mode) 10th 9th 8th 7th 6th 5th 4th 3rd 2nd 1st
Range after shifting from D (Drive) to L (Manual
Mode) –Tow/Haul not engaged L7 L7 L7 L6 L5 L4 L3 L3 L2 L1
Range after shifting from D (Drive) to L (Manual
Mode) –Tow/Haul engaged L7 L7 L6 L5 L4 L3 L3 L3 L2 L1
Tow/Haul Mode
The Tow/Haul Mode adjusts the
transmission shift pattern to reduce shift
cycling. This provides increased performance,
vehicle control, and enhanced transmission
and engine cooling when driving down steep
hills or mountain grades, when towing,
or when hauling heavy loads. See
Driver
Mode Control 0249 to activate Tow/
Haul Mode.
For vehicles without Driver Mode Control,
press the Tow/Haul button on the center
stack.
If equipped with Active Hydraulic Assist, the
vehicle will provide a stiffer steering
response when Tow/Haul mode is engaged
to provide enhanced steering functionality.
Tow/Haul Mode Grade Braking
Tow/Haul Mode Grade Braking is only
enabled while the Tow/Haul Mode is
selected and the vehicle is not in the Range
Selection Mode. See Manual Mode0238.
Tow/Haul Mode Grade Braking assists in
maintaining desired vehicle speeds when
driving on downhill grades by using the
engine and transmission to slow the vehicle.
See Towing Equipment 0281.
Drive Systems
Four-Wheel Drive
If equipped, four-wheel drive engages the
front axle for extra traction.
Read the appropriate section for transfer
case operation before using.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-15546003) - 2022 - CRC - 5/5/21
Driving and Operating 241
Caution
Do not drive on clean, dry pavement in
4
mand 4n(if equipped) for an extended
period of time. These conditions may
cause premature wear on the vehicle’s
powertrain.
Driving on clean, dry pavement in 4
mor
4
nmay:
.Cause a vibration to be felt in the
steering system.
.Cause tires to wear faster.
{Warning
If equipped with four-wheel drive, the
vehicle will be free to roll if the transfer
case is in N (Neutral), even when the shift
lever is in P (Park). You or someone else
could be seriously injured. Be sure the
transfer case is in a drive gear —2
m, 4m,
or 4
n— or set the parking brake before
placing the transfer case in N (Neutral).
See Shifting Into Park 0233.
Caution
Extended high-speed operation in 4n
may damage or shorten the life of the
drivetrain.
An engagement noise and bump is normal
when shifting between 4
nand 4mor
N (Neutral), with the engine running.
Shifting into 4
nwill turn Traction Control
and StabiliTrak/Electronic Stability Control
(ESC) off. See Traction Control/Electronic
Stability Control 0247.
Automatic Transfer Case
Two-Speed Transfer Case
If equipped, the transfer case controls are
used to shift into and out of four-wheel
drive.
To shift the transfer case, press the desired
button. The graphic in the instrument
cluster will flash while a shift is in progress.
The graphic displayed will change to indicate
the setting requested.
When the shift is complete the graphic will
stop flashing. The DIC message turns off
once the shift is complete. If the transfer
case cannot complete a shift request, it will
go back to its last chosen setting.
The settings are:
N (Neutral) : Use only when the vehicle
needs to be towed. See Recreational Vehicle
Towing 0378 or
Towing the Vehicle 0377.
2
m(Two-Wheel Drive High) : Use for driving
on most streets and highways. The front
axle is not engaged. This setting provides
the best fuel economy.
AUTO (Automatic Four-Wheel Drive) : Use
when road surface conditions are variable.
When driving in AUTO, the front axle is
engaged, and the vehicle's power is sent to
the front and rear wheels automatically

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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242 Driving and Operating
based on driving conditions. This setting
provides slightly lower fuel economy
than 2
m.
4
m(Four-Wheel Drive High) : Use this
setting when extra traction is needed, such
as when driving on snowy or icy roads,
when off-roading, or when plowing snow.
4
n(Four-Wheel Drive Low) : This setting
engages the front axle and delivers extra
torque. Choose 4
nwhen driving off-road in
deep sand, deep mud, or deep snow, and
while climbing or descending steep hills.
While driving in 4
n, keep vehicle speed
below 72 km/h (45 mph).
Shifting into 4
nwill turn Traction Control
and StabiliTrak/ESC off. See Traction Control/
Electronic Stability Control 0247.
Shifts between 2
m, 4m, and AUTO
Any of these shifts can be made at normal
driving speed.
The actual 4x4 shift request is only made
after the button is released. The 4x4 graphic
will remain flashing until the shift request
has completed. A DIC message displays to
indicate that the 4x4 transfer case has been
requested to shift to the new desired state. Once the 4x4 shift has completed, the DIC
message disappears, the 4x4 graphic stops
flashing, and the current setting is indicated.
When a shift to 2
mis completed successfully
while in P (Park), the parking brake will
engage. To resume driving, shift the
transmission to the desired gear and
manually release the parking brake or press
the accelerator pedal to begin driving. See
Electric Parking Brake 0245.
If equipped, use 4
n, AUTO, or 4mto provide
additional traction when parking on a steep
grade with poor traction such as ice, snow,
mud, or gravel.
Shifting Into 4
n
1. The ignition must be on and the vehicle must be stopped or moving less than
5 km/h (3 mph) with the transmission in
N (Neutral). It is best for the vehicle to
be moving 1.6 to 3.2 km/h (1 to 2 mph).
2. Press 4
n. The actual 4x4 shift request is
only made after the button is released.
The 4x4 graphic will remain flashing
until the shift request has completed.
A DIC message displays to indicate that
the 4x4 transfer case has been requested
to shift to the new desired state. Once the 4x4 shift has completed, the
DIC message disappears, the 4x4 graphic
stops flashing and the current setting is
indicated.
If vehicle speed is higher when shift request
occurs, a DIC message displays. Reduce
vehicle speed.
If the transmission is not in N (Neutral)
when shift request occurs, a DIC message
displays. The vehicle will allow 20 seconds
for the shift to occur. After this time, a
graphic in the instrument cluster will
indicate that the transfer case is in 4
n.
Caution
Shifting the transmission into gear before
the requested mode indicator light has
stopped flashing could damage the
transfer case.
If the transmission is not shifted into
N (Neutral) or the vehicle has not slowed to
5 km/h (3 mph) within 20 seconds, the
transfer case will remain in its original state.
This will be indicated in the instrument
cluster.